Troubleshooting Guide
697
FILE LOCATION:
C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Part or the entire output is black
Action
Yes
No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner left in each
toner cartridge.
a
Check the toner level in the
Status
tab in the
Status Monitor.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 If you are using non-Dell brand toner cartridges,
disable the
Non-Dell Toner
option.
a
Launch the Tool Box, and click
Non-Dell
Toner
on the
Printer Maintenance
tab.
b
Ensure that the
On
check box is not selected.
Does this solve your problem?
The task is
complete.
Go to action 3.
3 Replace the PHD unit if you have a spare unit.
a
Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b
After you replace the PHD unit, click
Chart
on the
Diagnosis
tab.
c
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Contact Dell.
Summary of Contents for 2155CDN
Page 2: ...Downloaded from ManualsPrinter com Manuals ...
Page 161: ...159 Using Your Printer Downloaded from ManualsPrinter com Manuals ...
Page 162: ...160 Downloaded from ManualsPrinter com Manuals ...
Page 262: ...260 Dell Printer Configuration Web Tool Downloaded from ManualsPrinter com Manuals ...
Page 291: ...289 Printing Copying Scanning and Faxing Downloaded from ManualsPrinter com Manuals ...
Page 292: ...290 Downloaded from ManualsPrinter com Manuals ...
Page 312: ...310 Printing Downloaded from ManualsPrinter com Manuals ...
Page 421: ...419 Know Your Printer Downloaded from ManualsPrinter com Manuals ...
Page 422: ...420 Downloaded from ManualsPrinter com Manuals ...
Page 558: ...556 Understanding the Printer Menus Downloaded from ManualsPrinter com Manuals ...
Page 613: ...611 Maintaining Your Printer Downloaded from ManualsPrinter com Manuals ...
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