Davey ProMatic 24 Installation & Operating Instructions Manual Download Page 23

23

TROUBLESHOOTING

If the chlorinator detects any problems during operation a message will be displayed on the LCD panel and 
the backlight will flash

The following is a list of potential troubleshooting issues.

Error Message

Problem

Action

F1

There has been a fault with the power supply.

Call Davey

F2

Gas build up has been detected or there is insufficient 
flow through the cell. Cell and pump have shut down.

Check that the valves are open to allow flow through 
the cell. If using a variable speed pump, ensure that 
the orientation and minimum flow requirements are 
met. Inspect the pump and pipes for blockage or 
damage. Check that flow is sufficient to fill the entire 
cell with water. If all of the above are fine press the 
manual or timer mode buttons to resume chlorination. 
If this problem occurs frequently please contact your 
dealer for service.

F3

There has been a fault with the power supply during 
power up.

Call Davey

F4

There has been a fault with the power supply.

Restart the unit, if this problem reoccurs, call Davey

F5

The power supply has overheated and the cell and 
pump have shut down.

Ensure that the chlorinator is mounted in a well 
ventilated and shaded location. Allow some time for the 
unit to cool down before pressing the manual or timer 
mode buttons to resume chlorination.

C1

Chlorination has stopped because of low water flow.

Check that the valves are open to allow flow through 
the cell. If using a variable speed pump, ensure that 
the orientation and minimum flow requirements are 
met. Inspect the pump and pipes for blockage or 
damage. Check that flow is sufficient to fill the entire 
cell with water. If all of the above are fine press the 
manual or timer mode buttons to resume chlorination. 
If this problem occurs frequently please contact your 
dealer for service.

C2

Chlorine output is reduced due to low salt levels in the 
pool or low water temperature

Test salt levels in the pool so that the water TDS is 
above 4000 ppm. Ensure the cell is full and pump 
primed before restarting chlorination. If this fault still 
occurs the cell may need to be cleaned with diluted 
hydrochloric acid. If this message continues to occur 
the cell may have reached the end of its life.

C3

The temperature of the pool or spa water is above 
40°C (104°F). Chlorination has ceased.

The unit will begin chlorinating again when the water 
temperature is below 40°C (104°F).

Call Davey

F1

Check Flow

C1

Refer Manual

F5

or

or

Summary of Contents for ProMatic 24

Page 1: ...Salt Water Chlorinator Patent Protected Installation Operating Instructions ProMatic Please pass these instructions on to the operator of this equipment...

Page 2: ...Connecting the Power 7 Connecting Peripherals Auxiliary Equipment 8 Replacing an Existing Power Source Cell 10 Pre Start Up Procedure 11 Features of Your Chlorinator 11 Cell Production 12 Operating y...

Page 3: ...the chlorine output to drop Once enough salt is added to the pool this warning message will vanish 2 MONITOR THE CHLORINATOR Davey recommends regular monitoring of your chlorinator for optimum perfor...

Page 4: ...7 This unit is to be installed in accordance with these installation instructions and any local Electrical Codes and the requirements of the authority having jurisdiction 8 The chlorinator must be pos...

Page 5: ...on page 26 in this manual can be used for location of drill entry points PREFERRED PREFERRED The interface display screen can be rotated by no more than 90 by hand to suit the installation orientatio...

Page 6: ...nt the chlorinator The display screen can be difficult to read in direct sunlight so a shaded area is recommended The chlorinator must be kept away from chemical storage areas including acid and direc...

Page 7: ...t on the chlorinator Its maximum current must not exceed 9A 2000W refer to the pump s technical nameplate to confirm Outside of these regions the pool pump must be connected to an external timer or co...

Page 8: ...alian New Zealand Standard AS NZS 4755 3 2 which concerns the operation of pool pump controllers for commands transmitted via your electricity provider During installation by wiring your smart meter o...

Page 9: ...s to the chlorinator mains power must be disconnected Wires sized AWG 26 gauge 21 gauge 0 1 0 4mm can be used Wires are routed through the panel as shown below A foam seal is provided to allow wires e...

Page 10: ...ngled 50mm elbow this is to ensure that the elbow does not protrude past the width of the original cell then glue this straight onto the side pipe as shown Measure down 250mm from the centre of the 90...

Page 11: ...l timer or controller ensuring that the pool filter pump is always on when the chlorinator is in operation MANUAL TIMER OPERATION Manual mode allows you to manually start and stop chlorine production...

Page 12: ...nator provides a guide to your pool salt levels and displays a LO OK or HI Salt Level reading This allows you to optimise chlorine production and maximise your cell life by ensuring your salt levels a...

Page 13: ...functions and settings one at a time RUNNING THE CHLORINATOR FOR THE FIRST TIME When running the chlorinator for the first time only you ll be prompted to select the interface language pool size and c...

Page 14: ...100 of the pool size maximum output for a 24 hour period before reverting back to either Timer or Manual mode operation When in Boost Mode the LCD display screen will say Boost Mode On The Manual Mod...

Page 15: ...wn will change the pool size in 10kL increments The minimum pool size is 5kL 1 3kgal and the maximum pool size is 125kL 33 0kgal If you are using the chlorinator on an even larger pool please set the...

Page 16: ...me is needed repeat Step 3 and press the Backwash Filter button again Step 4 Once the filter pump is off adjust the media filter valve to the Rinse position and press the Backwash Filter button again...

Page 17: ...l and wired via a micro switch to the terminal block provided in the back of the chlorinator unit the chlorinator will automatically reduce the chlorine output to 20 Once the pool cover is applied and...

Page 18: ...the pool and amount of sunlight exposure can all affect the minimum daily run time Please refer to the Chlorine Production section for more details Timer 1 Press Timer 1 button once Timer 1 Start wil...

Page 19: ...essential in helping to retain chlorine in your pool Chlorine is rapidly dissipated by sunlight and the use of stabiliser will reduce this loss substantially Without stabiliser it may be necessary to...

Page 20: ...as fertilisers and ground water runoff They can make algae control more difficult and increase the amount of sanitiser required If you are having trouble controlling algae and maintaining an adequate...

Page 21: ...orine levels For the chlorinator the output is limited to 24 grams per hour Pool Size kL 5 10 15 20 25 30 35 40 45 50 55 60 65 Cold 20 C 68 F 1 2 2 1 3 1 4 1 5 0 6 0 7 0 8 0 8 9 9 9 10 9 11 8 12 8 Tem...

Page 22: ...of the pool water within a 24 hour period If the level is too low either increase the cell production percentage or set a longer run time For variable speed and low speed pumps the run time will have...

Page 23: ...hat the chlorinator is mounted in a well ventilated and shaded location Allow some time for the unit to cool down before pressing the manual or timer mode buttons to resume chlorination C1 Chlorinatio...

Page 24: ...ump not plugged in or faulty Another fault has stopped chlorination Display is on but not responding Restart the unit if this problem reoccurs please contact your dealer for service Display is not tur...

Page 25: ...urine perspiration or other external elements Chloramines can cause eye and skin irritation as well as producing unpleasant odours Chlorine Demand The amount of chlorine required to destroy germs alg...

Page 26: ...26 35mm 1 3 8 80mm 3 5 32...

Page 27: ...27 NOTES...

Page 28: ...de evidence of the date of original purchase when claiming under the Davey Guarantee Davey shall not be liable for any loss of profits or any consequential indirect or special loss damage or injury of...

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