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DSV2+
Turbo
User Manual, Version 1.09
40
Copyright
©
2006 by Datastrip, Inc. All rights reserved.
Reproduction in whole or in part is prohibited.
14. Service & Support
Technical support is available through the following contacts:
Home page and Tech Support:
www.datastrip.com
For customers located in North and South America:
Address: Datastrip, Inc.
211 Welsh Pool Road, Suite 100
Exton, PA 19341
E-mail:
support@datastrip-inc.com
Phone: (610) 594-6130
Fax:
(610) 594-6065
Office Hours: 8:30 AM to 5:30 PM EST/EDT
For Customers outside North and South America:
Address: Datastrip Ltd.
Unit 7, Thame Park Business Centre
Wenman Road
Thame, Oxon
OX9 3XA
E-mail:
uksupport@datastrip.com
Phone: +44 (0) 1844 215668
Fax:
+44 (0) 1844 215669
Licensing: +44 (0) 1844 215668
Office Hours: 0900 to 1730 GMT/BST.
To return your Datastrip for service, upgrade or repairs, please contact the tech-support department
by e-mail or telephone. An RMA will be issued, and should be clearly marked on the outside of your
shipping carton. Please be certain to provide adequate shipping insurance to safeguard the contents.
For international shipments, please include a declaration of value, or other relevant legal documents
that are required for shipment of this type of equipment.
Please use the original shipping carton and packing materials whenever possible.
Please ensure you send your package PREPAID or it will not be accepted. Do not ship collect.
Datastrip will return all RMA equipment shipping prepaid as well. Failure to follow this
requirement will result in delays.
For parts, supplies and accessories, place your order through your authorized Datastrip reseller, or
by contacting Datastrip Limited or Datastrip, Inc.
Datastrip thanks you for purchasing our equipment. If you have any comments, suggestions, questions, or concerns,
we would like to hear from you.