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H-Class

Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

RIBBON FAULT

Two causes are possible:

(1) The Thermal Transfer

media type has been
selected, but no ribbon

movement or only
sporadic movement has
been detected.

(2) The ribbon sensor

values have changed.

If using direct thermal stock,

change the Media Type setting
to Direct Thermal; otherwise

ensure that ribbon is installed.

Press the FEED Key to clear the
fault -- if the fault does not
clear check the Ribbon Hubs for

free movement. Also, ensure
that the ribbon core fits snugly

onto the supply hub, and that
the ribbon is not slipping or

stalling as labels print. If no
binding, slipping, or stalling is

apparent press and hold the
FEED Key until at least three
labels have been output. If the

fault does not clear, call for
service.

TEMPERATURE FAULT

The printer has
shutdown due to the

printhead temperature.

Turn OFF the printer. Ensure
that the printer has been

installed within an acceptable
environment. DO NOT restart

until the printhead cools.

Summary of Contents for H-4212

Page 1: ...Operator s Manual ...

Page 2: ......

Page 3: ...tates do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from state to state Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used onl...

Page 4: ...lause 3 Article 58 2 of Radio Waves Act FCC This device complies with FCC CFR 47 Part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment gen...

Page 5: ...r near water or spill liquid into it Ensure that the AC power source matches the ratings listed for the printer If unsure check with your dealer or local utility provider Do not step on the AC power cord If the AC power cord becomes damaged or frayed replace it immediately If the printer needs repair consult only qualified trained service personnel No user serviceable parts are inside do not remov...

Page 6: ......

Page 7: ...ng the Power Cord 8 2 2 2 Connecting an Interface Cable 9 2 2 3 Connecting to the SDIO Slot and USB Host Ports 10 Setting up the Printer 13 3 1 Media Loading 13 3 1 1 Internal Media Sources 15 3 1 2 External Media Sources 17 3 1 3 Rewinding Media 19 3 2 Media Sensor Adjustment 25 3 3 Ribbon Loading 26 3 4 Quick Calibration 29 3 5 Print Quality Controls 29 Using the Control Panel 31 4 1 Layout 31 ...

Page 8: ...MCL Options 72 4 3 The Test Menu 73 4 3 1 Print Quality Label 73 4 3 2 Ribbon Test Label 74 4 3 3 Test Label 74 4 3 4 Validation Label 74 4 3 5 Print Configuration 75 4 3 6 Print Last Label 75 4 3 7 User Defined Label 75 Operating Adjusting and Maintaining the Printer 77 5 1 Displayed Messages 77 5 1 1 Prompts and Condition Messages 77 5 2 Calibration 80 5 2 1 Standard Calibration 80 5 2 2 Advance...

Page 9: ...r 96 5 5 3 Cleaning the Interior Compartment 96 5 5 4 Cleaning the Media Sensing Components 97 5 5 5 Cleaning the Platen and Assist Rollers 97 5 5 6 Cleaning the Ribbon Path Components 98 5 5 7 Cleaning the Exterior Surfaces 100 5 6 Updating the Firmware 100 5 7 Updating the Boot Loader 101 5 8 Downloading Fonts 102 5 9 Replacing the Printhead 105 Troubleshooting 107 6 1 Problem Resolution 107 6 1...

Page 10: ...e Handling Definitions and Messages 133 Appendix B 137 Resolutions Widths Speeds Emulations Custom Adjustments 137 Appendix C 141 RS 422 485 Port Configuration 141 Appendix D 143 Changing the Menu Language 143 Appendix E 147 Saving a Configuration File 147 Appendix F 149 Ethernet Setup 149 Appendix G 153 Printer Driver and Port Setup 153 Glossary 167 ...

Page 11: ...y of the Class Series 2 Programmer s Manual can be found on the Accessories CD ROM and at our web site at http www datamax oneil com As detailed below available standard and optional features can meet all of your labeling requirements 1 1 1 Standard Features Depending upon the model and type the printer offers the following standard features Model and Type Feature H 4xxx Standard H 6xxx Standard H...

Page 12: ...tion Labels X X X Label Retract Control after Print X X X Line Mode ASCII Text Input Printing X X X Media Counters X X X Media Tear Bar X X X Option Hardware Auto Detection X X X On Demand and Batch Printing X X X Power up Diagnostics X X X Resident Multiple Setup and Restore X X X Resident Option Hardware Diagnostics X X X RFID Upgrade Availability X X X Ribbon Low Detection and Warning X X X Sca...

Page 13: ... 101 mm diameter core that is up to 4 5 inches wide 114 mm and rewinds to an 8 inch 203 mm maximum outer diameter at 10 inches per second DMXREW2 accepts a 3 inch 76 mm diameter core that is up to 9 5 inches wide 241 mm and rewinds to a 12 inch 304 mm maximum outer diameter at 30 inches per second ILPC Fonts Font sets that allow International Language Print Capability consisting of one of the foll...

Page 14: ... label removal Minimum label length is 1 5 inches 38 mm Present Sensor An output regulator that inhibits printing when a label is presented RFID All models except H 8308X An integrated Ultra High Frequency UHF RFID encoding and reading device with data capture available in three different configurations Factory Installed complete ready to use from the factory Ready factory installed antenna requir...

Page 15: ...y only Cover Dampener DMX Certified Technician External Media Rewinder Operator Graphics Display DMX Certified Technician ILPC Fonts DMX Certified Technician Internal Rewinder Operator Linear Scanner DMX Certified Technician Media Cutter Operator Peel and Present Mechanism Operator Present Sensor Operator RFID Ready and Full Upgrade DMX Certified Technician SDIO Interface and USB Host Ports DMX Ce...

Page 16: ...6 H Class ...

Page 17: ...or damage and if evident notify the shipping company before acceptance After removing the packaging check the contents of the shipment The following items are included Printer Power Cord Quick Start Guide Accessories CD ROM Warranty Card Any special or additionally purchased items Save the carton and packing material for future use ...

Page 18: ...ion The printer features an auto ranging power supply and several different interface types for easy installation Ensure that the Power Switch is OFF when making printer connections 2 2 1 Connecting the Power Cord With printer placed upon a firm and level surface connect the Power Cord as follows A Ensure that the Power Switch is turned OFF B Connect the Power Cord to the AC receptacle on the prin...

Page 19: ...g options see INPUT MODE Section 4 2 4 Ethernet Connection The Ethernet interface supports several menu selectable modes Depending on the length the cable should be Category Type 3 or better Refer to Appendix F for setup information Parallel Connection The parallel interface supports directional communications Choose and connect cabling as follows For unidirectional communication use a Centronics ...

Page 20: ... a USB keyboard for standalone direct data Line mode input applications see the Class Series 2 Programmer s Manual for examples SDIO Connections When installing an SDIO Card turn OFF the printer then slide the card into the slot Module F will be recognized by the printer When removing a card turn OFF the printer then press inward on the card to release it USB Host Port Connections The USB Host Por...

Page 21: ... cannot be copied see Appendix A for module details For access to all functions ensure that the Advanced Menu is selected Press System Settings select Menu Mode and then Advanced Menu To copy files stored on a module to or from the printer 1 Press the MENU button then select Printer Options 2 Select Modules and then Copy File 3 Select the file to copy and then the destination module ID When sharin...

Page 22: ...print files stored on a module 1 Press the TEST button and then select User Defined Label 2 Select the module ID then the file to print To print directly from stored files at power up see User Label Mode in Section 4 2 4 To print a previous label format that is stored in memory 1 Press the MENU button then select Printer Options 2 Select Modules and then Print File ...

Page 23: ...tting up the Printer 3 1 Media Loading Load media according to its type and source after performing these prerequisites A Raise the cover B Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly ...

Page 24: ... D Rotate the Media Guide upward E Proceed according to the source of the media being installed If using internally supplied roll media sources see Section 3 1 1 or If using externally supplied sources e g boxed fanfold stock see Section 3 1 2 ...

Page 25: ...ia completely onto the Media Hub B Route the media under the Media Guide Extrusion then out the front of the printer as shown C Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media ...

Page 26: ...ep E If loading thermal transfer media also load ribbon see Section 3 3 E Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise F Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 If your media is less than the width of the printhead adjust the Leveling Cam see Section 5 4 1 ...

Page 27: ... sure that the material enters the printer with the black marks facing down B Route the media into the printer through the Rear Media Loading Slot or Bottom Media Loading Slot and if equipped over the Rewind Hub C Route the media under the Media Guide Extrusion then out of the printer as shown in the previous section D Rotate the Media Guide into the DOWN position and then slide the guide inward u...

Page 28: ...tep F If loading thermal transfer media also load ribbon see Section 3 3 F Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise G Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 If your media is less than the width of the printhead adjust the Leveling Cam see Section 5 4 1 ...

Page 29: ... can be rewound or with the addition of a Peel and Present option dispensed automatically for application If equipped follow the instructions below to begin using the Internal Rewinder A Press down on the Tab then pull outward to remove the Front Fascia B Remove Thumbscrew and Tear Plate ...

Page 30: ... Proceed according to your application To rewind labels onto an empty media core tall models only go to Step E To dispense labels using a Peel and Present option refer to the instructions included with that option E H 8308X users all others go to Step F rotate the latch 1 4 turn counterclockwise to release the Rewind Support from the Rewind Hub then swing the Rewind Support outward ...

Page 31: ...he Slots in the hub and then slide the Rewind Core Adapter onto the middle of the hub G Grasp the end of the hub and while pulling outward squeeze the hub together until it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place ...

Page 32: ...y Media Core then close the Locking Lever J H 8308X users all others go to Step K close the Rewind Support then rotate the latch 1 4 turn clockwise to lock the Rewind Support K With label stock installed as described in Loading Roll Media repeatedly press the FEED Key until about 20 inches 50 cm of media has been output ...

Page 33: ...nds to tension the material and afterward rotate as labels are advanced If dispensing narrow or small labels using a Peel and Present option the following settings may require adjustment To maintain Top Of Form accuracy it may be necessary depending upon the print speed to reduce the torque see PRINTER OPTIONS REWINDER ADJUSTMENT To maintain image sizing accuracy it may be necessary to adjust CUST...

Page 34: ...ter Core To switch from label rewinding to label peeling remove the Rewind Core Adapter as follows A Remove labels from the Internal Rewinder Open the Rewind Support 8 wide models only B Rotate the Rewind Hub so that the Tabs are in a horizontal position as shown C Using both hands grasp the Rewind Core Adapter and with a gentle back and forth rocking motion pull the Rewind Core Adapter off the Re...

Page 35: ...llustration below that identifies the location of the Media Sensor B Grasp the Slide Tab to position the Red Dot according to the Media Type as detailed below Media Sensor Adjustment Media Type Red Dot Position Die cut Centered over a label Notched Centered over a notch Reflective Centered over a black mark Continuous Centered over the material ...

Page 36: ...l at least one gap or mark advances see Section 3 4 If using REFLECTIVE or CONTINUOUS media select the appropriate SENSOR TYPE see Section 4 2 1 3 3 Ribbon Loading Ribbon required when printing on thermal transfer media should be loaded as follows The use of ribbon slightly wider than the media and liner if any is recommended to help protect against abrasive wear A Rotate the Printhead Latch count...

Page 37: ... Side In or Coated Side Out slide a Ribbon Roll completely onto the Ribbon Supply Hub as shown below The coated inked side of the ribbon must face the media Coated Side In CSI Ribbon Coated Side Out CSO Ribbon C Route the ribbon under the Ribbon Idler then out the front of the printer ...

Page 38: ...tely clockwise F Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 Remove used ribbon when the Ribbon Roll is depleted Pull the empty core from the Ribbon Supply Hub Grasp the used roll on Ribbon Take Up Hub then pull and squeeze to remove the spent ribbon To remove partially depleted rolls cut the ribbon then remove the roll a...

Page 39: ...hed media or media with a transparent liner however calibration was successful Media containing large gaps may require a change in the PAPER EMPTY DISTANCE see Section 4 2 1 3 5 Print Quality Controls The printer provides flexible print controls Of these the amount of heat applied and the rate of media movement will have the most effect on the printed output Four settings are available via PRINT C...

Page 40: ...30 H Class ...

Page 41: ...g the Control Panel 4 1 Layout The Control Panel is an event driven user interface composed of a graphics display and keypad Depending upon the size the display layout and composition differs Small Display Large Display ...

Page 42: ...itialization typically brief but a damaged or invalid printhead can delay the process M ENU Display large fonts see Section 4 1 2 DPL Input Mode DPL see Section 4 2 4 LINE Input Mode LINE see Section 4 2 4 PL Z Input Mode PL Z see Section 4 2 4 RFID RFID detected SD SD memory card detected USB HOST USB memory or keyboard detected Wired network detected Server inaccessible WLAN associated with Acce...

Page 43: ...ction Printer State Pressing Sequence Related Section Calibration Empty Value Idle Long PAUSE FEED 5 2 Calibration RFID Option Idle Long FEED TEST 4 2 3 Calibration Quick Idle Long FEED 3 4 Display Contrast Adjustment Idle Hold MENU 4 1 Display large fonts Idle DOWN ARROW 4 1 1 Feed Clear Fault Idle FEED 4 1 Pause Idle PAUSE 4 1 Print Label Configuration Idle FEED CANCEL 4 3 5 Print Label Network ...

Page 44: ...halting the processing of new data Prompts may appear before menu access is granted or before changes are enacted see Section 5 1 1 MENU MODE controls the access level see Section 4 2 4 Host software commands may in some cases override menu settings see Section 4 2 5 Depending upon the firmware and options some menu items may not be present or may indicate NOT INSTALLED In the descriptions below d...

Page 45: ...h of the label when the SENSOR TYPE is set to CONTINUOUS where 0 99 99 in 04 00 Is the desired length of the format MAXIMUM LABEL LENGTH Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault where 0 99 99 in 16 00 Is the length of travel to detect a TOF gap or mark This distance should be 2 5 to 3 times the label length PAPER EMPTY DISTANCE Sets the dist...

Page 46: ... sensor see Section 5 2 where PERFORM CALIBRATION Allows automatic calibration where YES Establishes the best values based on sampled readings NO Exits the menu item without changing the current settings ADVANCED ENTRY Sets the values via manual entry process where PAPER SENSOR LEVEL 170 0 255 Establishes the threshold value for standard paper REFL PAPER LEVEL 020 0 255 Establishes the threshold v...

Page 47: ...a Head Cleaning Fault will occur Zero 000 disables this function CLEAN HEAD COUNTER Indicates the number of inches or centimeters since a cleaning was last initiated RESET COUNTER Allows the Clean Head Schedule to restart the count where YES Resets the CLEAN HEAD COUNTER NO Exits the menu item without changing the current setting CLEAN HEAD NOW Allows cleaning to begin where YES Initiates the clea...

Page 48: ...ovement between printing areas where XX X in sec Is the speed see Appendix C for the model dependant default and range REVERSE SPEED Controls the rate of label movement during backup positioning where X X in sec Is the speed see Appendix C for the default and range SLEW SPEED Controls the rate of label movement between printing areas when using the optional Applicator Interface Card s GPIO functio...

Page 49: ...xt TOF truncating any print data that extends past this mark CUSTOM ADJUSTMENTS Allows slight printer specific adjustments where DARKNESS 32 1 64 Controls the printhead strobe time see HEAT to fine tune the solid areas of an image CONTRAST 32 1 64 Fine tunes the gray areas of an image ROW ADJUST 0000 XXX XXXX DOTS Shifts the vertical SOP position to fine tune ROW OFFSET see Appendix B If shifting ...

Page 50: ... Definitions Appendix A PROCESS FILE Processes a selected file for use by the printer see File Handling Definitions Appendix A Formats a selected module see Appendix A FORMAT MODULE FORMAT MODULE will erase all data in the selected module DELETE FILE Deletes a file from a list of available files see File Handling Messages Appendix A Protected modules will not be displayed and space will not be rec...

Page 51: ...nds CUTTER Controls the Cutter option where MODE Sets the detection method and response of the printer where DISABLED Disables the option AUTO Detects enables and sets the label stop location for the cutter if not detected the option will be ignored ENABLED Enables and sets the label stop location for the cutter if not detected a fault will be generated CUT BEHIND Allows a number of small labels t...

Page 52: ...nabling only the types to be checked helps maximize throughput CODE 39 IATA CODABAR INTERLEAVED 2 OF 5 INDUSTRIAL 2 OF 5 CODE 93 CODE 128 MSI PLESSEY EAN 13 8 EAN 13 8 2 EAN 13 8 5 UPC A E UPC A E 2 UPC A E 5 Is are the bar code type s to be checked see the Class Series 2 Programmer s Manual for symbology details BARCODE COUNT Specifies the number of bar codes per label then generates a fault if t...

Page 53: ...fying a consecutive number of identical decodes where 1X 6X 3X Sets the read count e g a 3X setting requires three identical decodes to pass High redundancy rates and fast print speeds can cause erroneous failures when scanning small or multiple bar codes AUTO Uses MIN READABLE HEIGHT to ensure bar code integrity IGNORE NO DATA Allows an override of the verification function where DISABLED Checks ...

Page 54: ...on where 1 10 4 00 in 1 10 Is the inlay location as referenced from the leading edge of the tag moving forward through the printer where 0 00 uses the print position to encode tag and values greater use the present position subject to change HF SETTINGS Sets the HF encoding parameters where TAG TYPE Selects the HF tag type where ISO 15693 TI PHILIPS ST LRI512 ST LRI64 Is the type to be encoded AFI...

Page 55: ...E Selects the Electronic Article Surveillance value where 00 FF 00 Is the hex value AUDIO INDICATOR Controls the buzzer where ENABLED Allows sound DISABLED Inhibits sound ERASE ON FAULT Controls tag erasure if errors are detected where ENABLED Erases data DISABLED Retains faulty data UHF SETTINGS Sets the UHF encoding parameters where TAG TYPE Selects the tag type where EPC 0 EPC 0 MATRICS EPC 0 I...

Page 56: ...ect tag memory contents where 00 00 00 00 Is the code in the form B3 B2 B1 B0 GEN 2 LOCK ACTION Sets the lock for Gen 2 tags where NONE Does not lock the tag PERMALOCK Locks data permanently PWD READ WRITE Locks data with password protection for writing data BOTH Allows both Permalock and PWD Lock to be used PAD TRUNC EPC DATA Allows padding or truncating of data with nulls represented as 00 in or...

Page 57: ... printer to establish the tag to transducer distance and nominal power setting where YES Initiates the process CALIBRATING RFID will be displayed as media is scanned for the tag location and power followed by TOF positioning and the operational results where if successful the database parameters will be updated NO Exits the menu item without calibration SET DEFAULTS Allows the RFID default values ...

Page 58: ...ICATOR 2 Enables parameters for alternate label applicator functions Completion upon 1 msec overlap of Data Ready DRDY and End of Print EOP DRDY signal end inhibits FEED and De asserts DRDY upon PAUSE or FAULT BARCODE VERIFIER Enables the parameters for bar code verifier functions START OF PRINT Selects the type of input signal required to initiate printing where LOW PULSE Triggers printing with a...

Page 59: ...uts a logic low when the roll size reaches the setting ACTIVE HIGH Outputs a logic high when the roll size reaches the setting SLEW ENABLE Selects the type of input signal required to initiate label slew where STANDARD Triggers slew with a low signal LOW PULSE Triggers slew with a low pulse HIGH PULSE Triggers slew with a high pulse ACTIVE LOW Triggers slew with a low signal ACTIVE HIGH Triggers s...

Page 60: ...winder only when a Peel and Present option is installed however no error will be generated when the Peel and Present option is not attached Upon power up the rewinder will turn slowly to tension the material ENABLED Enables the rewinder and generates an error if it cannot be detected Upon power up the rewinder will turn slowly for about 30 seconds to tension the material and then whenever labels m...

Page 61: ...s that file from memory An active file cannot be deleted FACTORY SETTING FILE Lists the files available and then after selection that file will be restored whenever a Level One reset is performed see Section 5 3 2 INTERNAL MODULE Allocates a number of 1KB memory blocks to the internal memory module where XXX XXXX KB 1024 Is the memory allocation see Appendix A DEFAULT MODULE Designates the storage...

Page 62: ... Sets the time and date where SET HOUR 06 30 AM 01 FEB 2005 Enters the time and date information MEDIA COUNTERS Displays and controls various internal counters where ABSOLUTE COUNTER Are the total inches printed and the set date Non resettable PRINTHEAD COUNTER Is the total number of inches printed Non resettable RESETTABLE COUNTER Are the inches printed and the last reset date RESET COUNTER Retur...

Page 63: ...ICATION VERSION Displays the firmware program number version and date BOOT LOADER Displays the Boot Loader version and date UPGRADE PRINTER CODE 0 0 0 0 0 0 Upgrades the printer to the corresponding features level with the correct code entry where authorization may be required UNLOCK FEATURE 0 0 0 0 0 0 Unlocks a feature with the correct code entry SET FACTORY DEFAULTS Returns the factory programm...

Page 64: ...ation IMAGING MODE Determines the process used to format labels where MULTIPLE LABEL Formats multiple images as memory permits for the fastest throughput Time stamps will indicate the moment of imaging rather than printing SINGLE LABEL Formats an image only after a previous format has been printed for the most accurate time stamps PAUSE MODE Allows interactive print control where ENABLED Prints on...

Page 65: ...a password requirement for menu and test access ADVANCED MENU Sets a password requirement for Advanced Menu access After enabling this selection return MENU MODE to the USER MENU setting MODIFY PASSWORD Modifies the security password where YES Allows entry of a four digit password after confirmation The default password is 0000 NO Exits the menu item without changing the current settings UNITS OF ...

Page 66: ... Section 4 2 5 Also extraneous characters may in some cases render the data unrecognizable thus requiring manual selection of the mode USER LABEL MODE Sets the printer to power up as default where ENABLED Functions in standalone mode for quick access to user defined formats see Section 4 3 7 This mode will remain active until disabled DISABLED Functions in normal mode awaiting commands from a host...

Page 67: ... legacy model label formats where Two labels will automatically feed to establish the selected position DISABLED Uses the standard print position 110 PRODPLUS Emulates the Prodigy Plus print position 220 ALLEGRO Emulates the Allegro print position 250 PRODIGY Emulates the Prodigy print position BACK AFTER PRINT Determines media movement when a cutter present sensor peel and present or GPIO is enab...

Page 68: ...tored label MENU LANGUAGE Selects the language for the System Menu and Configuration Label where Only resident languages will be selectable see Appendix D ENGLISH Is standard DISPLAY SETTINGS Determines the appearance of the items in the Main Display Area of the LCD where GRAPHIC DISPLAY MODE Determines the magnification of the items where STANDARD Is the normal setting ENHANCED Is the enlarged se...

Page 69: ...hen following correction of the problem the FEED Key must be pressed to clear the fault and reprint the label in process or If the CANCEL Key is pressed reprinting is optional press NO to reprint or press YES to cancel the reprint and press YES again to cancel the batch Linear Scanner or RFID required DELAYED SCAN FAULT Increases throughput when bar codes reside near the trailing edge of the label...

Page 70: ... 2 Programmer s Manual RETRY COUNT Sets the number of printing attempts before declaring a fault where 0 3 1 Is the count Greater than 1 one counts are valid only when Linear Scanner or RFID equipped BACKFEED ON CLEAR Determines positioning after a fault is cleared where ENABLED Automatically positions the label DISABLED No label positioning occurs as the location is assumed correct If reloading y...

Page 71: ...0 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS Is the serial speed in Bits Per Second PROTOCOL Sets the data flow control method handshaking where BOTH Uses XON XOFF and CTS DTR SOFTWARE Uses XON XOFF HARDWARE Uses CTS DTR NONE Disables flow control PARITY Sets word parity where NONE Uses parity ODD Uses Odd parity EVEN Uses Even parity DATA BITS Sets Word length where 7 8 8 Is the numbe...

Page 72: ...ontrols the communications settings for Parallel Port A where PORT DIRECTION Allows printer data to be returned to the host where UNI DIRECTIONAL Returns no data one way communication BI DIRECTIONAL Returns data compliant back channel operation see Section 2 2 2 for cable requirements NIC ADAPTER Controls the communications settings for the network interface where QUICK SETUP Selects settings to c...

Page 73: ...st available Useful when moving the printer to a geographically distant location SET FACTORY DEFAULTS Returns the factory programmed values where NO Exits the menu item without changing the current settings YES Restores the default settings WLAN Controls the communications settings for the DMXfNetII Card where MODE Selects between Wired or WiFi operation where ENABLED Enables the WiFi interface DI...

Page 74: ... Controls IP Address discovery where Broadcasts over the network at startup to receive addresses from the responsible server Manual modifications to IP Address Subnet Mask or Gateway are not allowed and if no server is found the specified static value will be used ENABLED A server assigned IP address takes precedence over any static address stored in the interface DISABLED Uses the stored static I...

Page 75: ... where ENABLED Keeps monitoring active DISABLED Closes such a disconnection after 2 5 minutes DUPLEX CAPABILITY Sets the communication capability for the Wired network where AUTO NEGOTIATE Automatically selects the best type 100BASET HALF Selects 100 Mbit s half duplex in both directions one way at a time operation 100BASET FULL Selects 100 Mbit s full duplex in both directions simultaneously oper...

Page 76: ...ithout changing the current settings HOST SETTINGS Sets host communication parameters where HOST TIMEOUT Sets the period that an interface port can be idle before timeout occurs where 1 60 SEC 10 Is the time in seconds when downloads timeout and that must elapse before alternate port or alternate parser processing can occur CONTROL CODES Allows changes to the software command interpretation contro...

Page 77: ...are handled where ENABLED Processes software commands normally DISABLED Controls Heat via the menu setting see Section 4 2 2 SPEED COMMANDS Determines how host Print Feed Reverse and Slew commands are handled where ENABLED Processes software commands normally DISABLED Controls speeds via the menu setting see Section 4 2 2 TOF SENSING COMMANDS Determines how host Gap Continuous and Reflective comma...

Page 78: ...normally DISABLED Controls the setting via the menu see Section 4 2 1 OPTION FEEDBACK Allows feedback characters from an optional device to be returned to the host device in the format of A B C D E F CR where A Is the device type R RFID and S Linear Scanner B Is the status C entire label complete F faulted failed label and U unknown C Is the number of expected reads given in two characters D Is th...

Page 79: ...II data without interpretation or processing see Section 6 2 FILE CAPTURE Saves received data to Module G or Module H if present in the form dmx_xxx_yyy dpl where the count yyy is incremented for every capture and a unique time stamp xxx is assigned OPTIONS TESTING Performs option diagnostics where TEST PRESENT SENSOR Tests the Present Sensor including the sensor in the Peel Present option where L...

Page 80: ...d input lines The values given here are examples only Unconnected lines may display a zero or one TEST GPIO OUTPUT EP RL SR MO RO DR OF 1 1 1 1 1 1 1 o1 o2 o3 o4 o5 o6 1 1 1 1 1 1 Displays output signal logic values for End of Print EP Ribbon Low RL Service Required SR Media Out MO Ribbon Out RO Data Ready DR Option Fault OF and six unassigned output lines The values given here are examples only T...

Page 81: ...0 120 000 Is the selected interval in minutes SENSOR READINGS Displays various sensor values 0 255 where THR TRAN RIBM 24V 127 159 093 175 PS HD RANK 000 254 125 Are readings for the printhead thermistor sensor THR media gap sensor TRAN or reflective sensor REFL ribbon sensor RIBM 24VDC power supply sensor 24V present sensor PS printhead assembly sensor HD and printhead ranking resistor RANK The v...

Page 82: ...s MCL OPTIONS Allows the printer to use the optional MCL tool suite to accept peripheral device input data where MCL AT POWER UP Allows MCL start up where ENABLED Sets MCL operation after power is cycled OFF and ON DISABLED Sets standard printer functions START MCL Starts MCL after exiting the menu Consult your MCL provider for details regarding operation and support iPH REPORT TUE 12 44PM 23MAY20...

Page 83: ...n In Test Mode the printer is offline halting the processing of new data To print a format scroll to that item then input a quantity and press ENTER To stop printing press CANCEL A printing delay can be set see Print Test Rate Section 4 2 6 4 3 1 Print Quality Label The Print Quality Label serves as an overall quality indicator Consisting of compliant fence and ladder bar codes assorted font sizes...

Page 84: ...ent functions and ribbon path alignment 4 3 3 Test Label The Test Label serves as an indicator of printhead functionality The format consists of patterns that exercise all thermal elements 4 3 4 Validation Label The Validation Label serves as an overall quality indicator Consisting of compliant fence and ladder bar codes assorted font sizes and black fill patterns this format can be used to ensure...

Page 85: ... printed 4 3 7 User Defined Label The User Defined Label allows a template to be populated by variable data via the printer s control panel or a USB QWERTY keyboard The template is a stored label format where fields delimited by an ampersand become variable The printer will prompt you to enter the variable field data For example the stored label format could contain the data 19131423443 ENTER NAME...

Page 86: ...76 H Class ...

Page 87: ... Prompts and Condition Messages Displayed Message Description Action State ACCESS DENIED The password used to access a secured menu was incorrect Enter the correct password CALIBRATING SENSOR LEVELS Media calibration is being performed Allow the process to complete CALIBRATION COMPLETE Media calibration has successfully finished The printer is calibrated CANCEL BATCH ENTER KEY YES The CANCEL or TE...

Page 88: ...must be entered for access Enter the correct password INVALID ENTRY An incorrect entry has been made Enter a valid parameter to continue NOT INSTALLED The selected option or feature cannot be found Verify that the option or feature is correctly installed If so call for service OFFLINE The printer is in Menu or Test Mode The Menu or Test Button was pressed PAUSED The printer is in a paused conditio...

Page 89: ...CCESSFUL PRESS ANY KEY The selected operation was successfully completed Press any key to continue SYSTEM RESET IN PROGRESS A reset has occurred No action is required Wait briefly while the process completes UNCALIBRATED The Media Sensor is not calibrated Perform calibration see Section 5 2 WAITING FOR DATA The SOP signal has been received but the printer awaits label data Send a format from the h...

Page 90: ...sure that the ADVANCED MENU is enabled see Section 4 2 4 and that the SENSOR TYPE is selected see Section 4 2 1 Step Action Displayed Message Comment A Turn ON the printer CANNOT CALIBRATE or UNCALIBRATED Wait briefly for initialization to complete see Section 4 1 1 B Press ENTER to access MEDIA SETTINGS Then using the UP Button scroll to SENSOR CALIBRATION MEDIA SETTINGS ADVANCED MENU must be ena...

Page 91: ...ts the current sensor reading 1 See Section 3 2 for sensor adjustment instructions 2 Do not position a perforation over the sensor when taking the sample 3 For small notches or reflective marks ensure that the labels exit straight from the printer 4 Unless otherwise noted do not move the Media Sensor after this step F Proceed according to the media type All media except Continuous Position label m...

Page 92: ... COMPLETE Followed by READY The printer is now ready for use 5 2 2 Advanced Entry Calibration Advanced Entry is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database Advanced Entry Calibration should be used only when Standar...

Page 93: ...hen press ENTER ADVANCED ENTRY Press EXIT to abort this procedure D Scroll to TRAN SENSOR GAIN or REFL SENSOR GAIN if using reflective media then press ENTER TRAN SENSOR GAIN yyy 0 31 25 The following examples detail die cut media calibration however unless otherwise noted the reflective media procedure is the same E Install media Position the Media Sensor under the label then lower and latch the ...

Page 94: ...e for a gain setting of 00 where yyy represents the current sensor reading Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 01 02 31 Step Action Displayed Message Comment G Use the buttons to increment the Gain Number by one and then press ENTER Record the Label Value Repeat this process for each Gain Number TRAN SENSOR GAIN yyy 0 31 01 These are Label Values wher...

Page 95: ... 0 31 31 1 Do not position the Media Sensor under a perforation and if using preprinted media ensure the label area placed over the sensor is free of text graphics lines etc 2 Do not move the Media Sensor after this step I Lower and latch the Printhead Assembly Using the buttons set the Gain Number to 00 and then press ENTER Record the reading as a TOF Value for Gain Number 00 in the table TRAN SE...

Page 96: ...d Message Comment K In your sample calibration table where both the Label Value and TOF Value are at least 20 subtract the amounts and record the result as a Difference Value see below Identify the largest Difference Value and the corresponding Gain Number This Gain Number will be used to resample the media TRAN SENSOR GAIN yyy 0 31 31 In this example Gain Number 18 is chosen because where both va...

Page 97: ...ead Assembly Record the sensor reading as P B Raise the Printhead Assembly Place the liner notch or mark over the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as G or M C Raise the Printhead Assembly Remove all media from the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as E TRAN SENSOR GAIN yyy 0 31 18 Where yyy is a nume...

Page 98: ...ress the ESC Key Scroll to GAP SENSOR LEVEL or if using reflective media MARK SENSOR LEVEL and then press ENTER Set the Gap or Mark value determined in Step M and then press ENTER GAP SENSOR LEVEL 0 255 042 This is the Gap or Mark value P Press the ESC Key Scroll to EMPTY SENSOR LEVEL and then press ENTER Set the Empty value determined in Step M and then press ENTER EMPTY SENSOR LEVEL 0 255 009 Th...

Page 99: ...nter the ADVANCED MENU Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TRAN or REFL SENSOR GAIN and lower the corresponding GAIN SETTING by one Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain Setting is obtained 5 3 Reset Methods There are three reset levels for the printer 5 3 1 Soft Reset Soft Reset clears temporary host setti...

Page 100: ...e three Soft Keys see Section 4 1 until the SYSTEM RESET message flashes Calibration will be required see Section 5 2 5 4 Printhead Assembly Adjustments Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to maintain print quality across the wide range of media types and sizes The applicability and adjustment methods for the printhead are described below 5 4 1 Leveli...

Page 101: ...am counter clockwise until the image fades across the label as shown in Example 1 below C While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below Example 1 Too much adjustment Example 2 Correct adjustment Under adjustment of the Leveling Cam can cause problems that include ribbon wrinkling label tracking and ex...

Page 102: ... small batch of labels B While observing the printed output turn each Pressure Adjustment Screw use a small coin or screwdriver by the same amount until the image is complete with even contrast Counterclockwise to increase applied pressure or Clockwise to decrease applied pressure Ensure that each arrow points in the same direction 5 5 Maintenance This section details the recommended maintenance s...

Page 103: ...ssed air or a soft brush see Section 5 5 3 Media Sensing Components As needed based on a weekly visual inspection Compressed air soft brush lens tissue and or isopropyl alcohol see Section 5 5 4 Platen and Assist Rollers After each roll of media or ribbon sooner if needed Cotton swab or a cloth dampened with isopropyl alcohol see Section 5 5 5 Printhead Varies according to the media type Thermal t...

Page 104: ...mmended Streaks can indicate a dirty or faulty printhead Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at http www datamax oneil com to learn more Certified Datamax O Neil The worry free choice for optimal printer performance Cotton Swab Procedure for users of...

Page 105: ...e printer Run a few sample labels and examine them If streaking is still present use the Cleaning Film Procedure below otherwise this completes cleaning Cleaning Film Procedure for users of thermal transfer media and resin ribbon when printing with a Heat Value of 22 or higher or when other methods prove unsuccessful A Raise the cover then raise the Printhead Assembly and wait briefly for the prin...

Page 106: ...ng a vacuum clean the Fan Filter 5 5 3 Cleaning the Interior Compartment Inside the printer paper dust from the media can accumulate to produce small voids in the print To assure continued void free printing clean the Interior Compartment as follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Raise the Cover then remove media and ribbon C Remove all media and rib...

Page 107: ... B Unlock the Printhead Latch raise the Printhead Assembly and remove media C Using compressed air clean all debris from the Media Sensor and the Light Bar In cases of extreme buildup a Cotton Swab or lens tissue dampened with isopropyl alcohol can be used 5 5 5 Cleaning the Platen and Assist Rollers Rollers contaminated with grit label adhesive or ink can lead to a decline in print quality and in...

Page 108: ...ipe the Platen and the Assist Roller clean Manually rotate the rollers as necessary wiping rotating and repeating until the surfaces of each are clean 5 5 6 Cleaning the Ribbon Path Components Thermal Transfer equipped Smooth ribbon flow can become impeded if the components are dirty Clean them as follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle Raise the Cover ...

Page 109: ...H Class 99 C Using a Cotton Swab dampened with alcohol wipe the Ribbon Shield clean D Reload media and ribbon then close the Cover ...

Page 110: ...be updated before proceeding see Section 5 7 And disconnect any USB keyboard from the USB port B Turn OFF the printer Connect your computer to the printer via the parallel or USB port and then turn ON the printer C Using the Windows print driver open the Printer Properties box and select the Tools tab Then from the Action drop down box select Send File to Printer D When prompted browse to the file...

Page 111: ...Main Logic Card is for a different model printer or is not supported by the Boot Loader version See Configuration Level INVALID SOFTWARE A error was detected during download possible causes and solutions include An invalid or corrupted file was downloading Try resaving the file to the host Download the file to the printer A communications error occurred Recheck the cabling and port settings SOFTWA...

Page 112: ...ew application is now running If UNCALIBRATED is displayed see Section 3 4 If the update failed press and hold PAUSE and TEST while turning ON the printer see Section 4 1 then release the buttons after SEND SOFTWARE is displayed and send the file as described above 5 8 Fonts Downloading Kanji Hangul and Chinese Fonts Fonts KANJI HANGUL and CHINESE can be downloaded and stored in a printer module F...

Page 113: ...s Possible Causes Solutions ACCESS DENIED FILE EXISTS A font file of the same name already exists in memory ACCESS DENIED SOFTWARE MISMATCH The printer has an insufficient configuration level for an encrypted plug in an unlocked font bit or key mismatch Verify the Configuration Level of the printer by examining the Printer Key then compare it to the software level requirement for the file being in...

Page 114: ...le 2 Install the module in the printer 3 Press the MENU button then select Printer Options 4 Select Modules and then Process File 5 Select the module ID and the font file 6 When prompted enter a 2 character font ID and then the destination module ID 7 Ensure that your label formats use the same font ID as assigned in Step 5 Copying TrueType Fonts To copy TrueType fonts TTF to an external module fo...

Page 115: ...n the access cover If ribbon is installed remove it C Lower the Printhead Assembly and loosen the Printhead Mounting Screw If using an H 8308X model loosen both mounting screws D Carefully raise the Printhead Assembly Grasp the printhead then disconnect the two cables and remove the printhead E Position a new printhead under the Printhead Assembly and connect the previously removed cables F After ...

Page 116: ... Plug in the printer and turn ON the Power Switch Print a Validation Label see Section 4 3 4 then compare the contrast levels between the current label and a previously printed label if necessary adjust the DARKNESS setting see Section 4 2 2 until similar black levels are produced ...

Page 117: ...Datamax O Neil Technical Support 6 1 1 General Resolutions The following table lists problems that may not be accompanied by a displayed message If experiencing this problem Try this solution Blank display but the backlight is ON Check the following possibilities The display contrast may set too low press and hold the MENU Button until the contrast is acceptable or Disconnect any device attached t...

Page 118: ... Big Endian refer to your font supplier for information Light print on the side of the label Check the following possibilities The Leveling Cam may be incorrectly adjusted see Section 5 4 1 or The Platen may be dirty or worn see Section 5 5 5 Missing label information Check the following possibilities Check the label format for character or image placement outside the label dimensions All row colu...

Page 119: ... increase the HEAT setting in the software program or via the menu see Section 4 2 2 or If not reactive install direct thermal media No print using thermal transfer media labels advance normally Examine the used ribbon for an image then proceed accordingly If an image is on the used ribbon verify that the ribbon was properly loaded To identify the coated side press the sticky side of a label again...

Page 120: ... cable meets the requirements of the printer and host and that it is properly connected or If Receiving Data is indicated enter COMMUNICATIONS ESC SEQUENCES and disable the setting see Section 4 2 5 Poor print quality Check the following possibilities Adjust the Leveling Cam see Section 5 4 1 Adjust the Heat and Print Speed settings see Section 4 2 2 If using thermal transfer ensure media and ribb...

Page 121: ...r has detected a drop in the 24 volt power supply No action is required If the problem continues cycle the power OFF and ON DOT FAILURE Defective printhead elements have been detected Replace the printhead if print quality becomes unacceptable GAP MODE WARNING LOW BACKING Only a small difference exists between the measured Empty and Gap readings No action is required During calibration labels moun...

Page 122: ...hin the acceptable parameter range Enter a different setting or parameter that falls within the acceptable range LOW VOLTAGE The printer has detected a low operating voltage Possible low or fluctuating line voltage levels have been sensed If the condition persists try moving the printer to another outlet or call for service REWINDER FULL The internal rewinder is nearing capacity Unload the interna...

Page 123: ...wer OFF and ON If the fault does not clear call for service GAP MODE CANNOT CALIBRATE Consistently low sensor readings have been detected for the media Press any key to continue Ensure that media was removed from the media sensor during the appropriate calibration steps see Section 5 2 also ensure that ribbon has been correctly loaded and that the sensor is clean see Section 5 5 4 Retry the calibr...

Page 124: ...ure that the Media Sensor is calibrated see Section 3 4 properly positioned see Section 3 2 and if the media has large gaps that the Paper Empty Distance is adjusted see Section 4 2 1 POSITION FAULT Possible causes of this fault include a firmware update a power failure or reset during a ribbon out of stock or TOF fault and an incomplete calibration process Press the FEED Key in an attempt to iden...

Page 125: ...m the media sensor during the appropriate calibration steps also ensure that no labels are stuck in the media sensor Retry calibration see Section 5 2 If the problem persists call for service REWINDER FAULT No rewinder movement is detected Examine the rewinder then proceed accordingly If full unload the internal rewinder then press the FEED Key to clear the fault or If not full cycle printer power...

Page 126: ...s the FEED Key to clear the fault if the fault does not clear check the Ribbon Hubs for free movement Also ensure that the ribbon core fits snugly onto the supply hub and that the ribbon is not slipping or stalling as labels print If no binding slipping or stalling is apparent press and hold the FEED Key until at least three labels have been output If the fault does not clear call for service TEMP...

Page 127: ...n 4 2 1 or The Media Sensor may need to be cleaned see Section 5 5 4 6 2 Hex Dump Mode Hex Dump Mode is a useful tool for diagnosing problems and debugging label formats as received host data strings are printed without interpretation by the printer These strings can be analyzed for content and by repeatedly sending a format handshaking problems sections of missing data can become apparent To ente...

Page 128: ...ial reference see the Accessories CD ROM Also some software programs use bit mapping which can make diagnosis difficult contact Datamax O Neil Technical Support with any questions To return Operating Mode enter the DIAGNOSTICS and disable HEX DUMP MODE Exit the menu and save the changes ...

Page 129: ...rallel Centronics and Ethernet Serial Data Rates RS 232 1200 to 115 000 bits per second Handshaking Xon Xoff CTS DTR Parity Even Odd or None Stop Bits 1 or 2 Data Bits 7 or 8 Electrical AC Input Voltage Range 90 132 VAC and 180 264 VAC 47 63 Hz Power Consumption Typical operating 150 Watts Standby 21 Watts Power Supply Auto ranging switching type Printhead Protection Thermistor protected to tempor...

Page 130: ...ters and features of the printer models where X denotes the tall version of the model H 4212 H 4310 H 4408 H 4606 Models Mechanical Height 13 inches 329 7 mm Width 12 6 inches 321 1 mm Depth 18 9 inches 480 1 mm Weight 40 pounds 18 1 kg Electrical Display Graphics 128 X 64 pixels with backlight or Optional Graphics 240 X 320 pixels with backlight Printing Method Direct Thermal or optional Thermal ...

Page 131: ... 03 mm x 05 mm H 4408 0008 X 0015 02 mm x 04 mm H 4606 Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 1 inch 4 65 inches 25 mm 118 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table bel...

Page 132: ...een reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement can...

Page 133: ...0052 11 mm x 13 mm H 4212X 0027 X 0043 07 mm x 11 mm H 4310X 0008 X 0015 02 mm x 04 mm H 4606X Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 1 inch 4 65 inches 25 mm 118 mm Ribbon Length 1968 feet 600 m Dimens...

Page 134: ...3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inch...

Page 135: ...3 mm H 6210 0027 X 0043 07 mm x 11 mm H 6308 Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 2 inches 6 7 inches 51 mm 170 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E J I ...

Page 136: ...en reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement cann...

Page 137: ...13 mm H 6212X 0027 X 0043 07 mm x 11 mm H 6310X Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203 mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 2 inches 6 7 inches 51 mm 170 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E ...

Page 138: ...tween reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement c...

Page 139: ... Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203 mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 3 inches 9 inches 76 mm 228 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E J I C K A B D H F G Side View Top View ...

Page 140: ...um allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches 7 3 Approved Media and Ribbon Media and ribbon for thermal transfer is an important determinant in the throughput quality and performance of the printed product The following overview is an introduction to the different types of material that can be used in the printer For complete information and advi...

Page 141: ... affect the print quality performance and life of the printer or its components For a current list of approved media please contact a Media Representative at 407 523 5650 Suggested direct thermal and thermal transfer applications are listed below Media and Ribbon Overview Direct Thermal Media Print Speed Print Energy Image Durability Datamax O Neil DTL HSM 10 12 Medium Low Datamax O Neil DTL HSH 1...

Page 142: ...132 H Class ...

Page 143: ...Definition Requirements BMP PCX and IMG Industry standard black and white graphics formats BS Boot Loader upgrade file F7B A 7 bit image load file LS Language message file in a single or double byte format generated from an Excel spread sheet via macros PLG A file group containing hidden encrypted or normal files SFL and SFP Industry standard portrait and landscape bit mapped font formats where th...

Page 144: ... the printer cannot be copied from the Y module DPL A file containing control and or label data as typically generated by printer driver software DTT A true type or scalable font file created after download using the STX i command see the Class Series 2 Programmer s Manual or Process File see PRINTER OPTIONS MODULES Section 4 2 3 This can be used for label or display fonts PLU A converted PLG file...

Page 145: ...s is normal when no files are available for processing also some files may not display or Following a Copy File request this is normal when no files are available for copying also internal database files cannot be copied NOT SUPPORTED The file requested is not a supported type Recheck the file type requested and ensure that it is available for that function see File Handling Definitions Appendix A...

Page 146: ...136 H Class ...

Page 147: ...s Default Setting H 4212 H 4212X 203 dots inch 8 dots mm 4 10 104 1 4 10 H 4310 H 4310X 300 dots inch 12 dots mm 4 16 105 7 4 16 H 4408 406 dots inch 16 dots mm 4 10 104 1 4 10 H 4606 H 4606X 600 dots inch 23 6 dots mm 4 16 105 7 4 16 H 6210 H 6212X 203 dots inch 8 dots mm 6 61 167 90 6 62 H 6308 H 6310X 300 dots inch 12 dots mm 6 40 162 60 6 64 H 8308X 300 dots inch 12 dots mm 8 52 216 40 8 52 ...

Page 148: ...6 6 152 Print 2 6 51 152 4 102 Feed 2 8 51 203 4 102 Reverse 2 4 51 102 4 102 H 4606 H 4606X Slew 2 16 51 406 4 102 Print 2 10 51 254 6 152 Feed 2 12 51 305 6 152 Reverse 2 4 51 102 4 102 H 6210 Slew 2 12 51 305 6 152 Print 2 12 51 305 8 203 Feed 2 12 51 305 8 203 Reverse 2 4 51 102 4 102 H 6212X Slew 2 14 51 356 8 203 Print 2 8 51 203 6 152 Feed 2 10 51 254 6 152 Reverse 2 4 51 102 4 102 H 6308 S...

Page 149: ...2030 100 100 H 4310 H 4310X H 6308 H 6310X H 8308X 150 3000 150 150 H 4408 200 4060 200 200 H 4606 H 4606X 300 6000 300 300 000 Column Row Emulation Ranges Emulation Ranges in dots Model Column Row Default Setting H 4212 H 4212X H 6212X 153 203 103 303 203 H 4310 H 4310X H 6308 H 6310X H 8308X 250 300 200 400 300 H 4408 356 406 306 506 406 H 4606 H 4606X 550 600 500 700 600 ...

Page 150: ...140 H Class ...

Page 151: ...cord 2 Remove the communication cables from the Main Board 3 Loosen and remove the two Screws securing the Main Board to the printer 4 Slide the Main Board out of the printer then move the jumpers according the needs of the application For RS 422 485 operation place the jumper across pins E4 and E5 For 5VDC on Pin 1 place the jumper across pins E1 and E2 or For RS 232 operation default place the j...

Page 152: ... it with the two previously removed Screws 6 Connect communication cables to the Main Board and plug in the power cord For RS 422 485 communications ensure that your cable meets the requirements per the table right for proper data transfer Serial Port Pin Number RS 422 RS 485 Function 1 2 RX 3 TX 4 5 GND 6 7 TX 8 RX 9 ...

Page 153: ...PL file s radio button and then send that file s to the printer Software requirements for modifying the menu language are as follows Microsoft Excel must be purchased by user Img2dl exe provided at ftp ftp datamax oneil com Anonymous Firmware EFIGS is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary Place Img2dl exe ...

Page 154: ... to modify the MAX value however if cutting and pasting fields this warning system may be defeated Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields Comments This field can be modified with no effect D After editing is complete highlight all of the columns to be created by pressing the letter above the column more than one column can be sele...

Page 155: ...changes when prompted An error has occurred if the printer displays the new language selection but all messages remain in English In this case re check your process or contact Datamax O Neil Technical Support be ready to provide the Common xls and DPL download files created Other error messages are also possible Menu Language Error Message Description Please select the entire column s or the desir...

Page 156: ...t the end of the file name e g A specifies the revision The latest revision will be available on the FTP site Downloading the same language twice will automatically delete the first occurrence but will not free the memory space Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is depend...

Page 157: ...played Message A With the printer set for the configuration to be saved press the any Navigation Button SELECT FUNCTION B Scroll to ADVANCED MENU and then press the RIGHT Button Or to quit this procedure press the EXIT Key ADVANCED MENU C Scroll to SYSTEM SETTINGS and then press the RIGHT Button SYSTEM SETTINGS D Press the RIGHT Button CONFIGURATION FILE E Scroll to SAVE SETTING AS then press the ...

Page 158: ...148 H Class ...

Page 159: ...ICATIONS NIC ADAPTER IP ADDRESS For access to all functions ensure that the Advanced Menu is selected Press System Settings select Menu Mode and then Advanced Menu C Use the UP and DOWN Buttons to increment or decrement each numeric value and use the RIGHT button to move to the cursor to the next digit After all fields have been input press ENTER D Scroll to SUBNET MASK and set that address see St...

Page 160: ...CONTROL HEAT 10 PRINT SPEED 8 0 in sec FEED SPEED 8 0 in sec REVERSE SPEED 4 0 in sec SLEW SPEED 8 0 in sec PRINTER OPTIONS MODULES D FORMATTED G FORMATTED X FORMATTED Y FORMATTED PRESENT SENSOR NOT INSTALLED ROW OFFSET 00 00 in COLUMN OFFSET 00 00 in PRESENT DISTANCE AUTO CUSTOM ADJUSTMENTS DARKNESS 32 CONTRAST 32 ROW ADJUST 0 DOTS COLUMN ADJUST 0 DOTS PRESENT ADJUST 0 DOTS COMMUNICATIONS NIC ADA...

Page 161: ...ss the printer via HTML pages using any Web browser Samples and comment text is given in the screenshots that follow Access the HTML Pages as follows A In your Web browser choose File Open B Enter the IP address of the Print Server and press Enter The default IP Address is 192 168 10 2 Consult with your system administrator for address printer and protocol information The authentication password f...

Page 162: ...152 H Class ...

Page 163: ...re according to the host s operating system Windows 95 98 Driver and Port Installation 1 Start the Windows Add Printer Wizard and this screen should appear Click Next 2 Ensure that Local Printer is selected and then click Next 3 Click on Have Disk 4 Insert the Accessories CD ROM and click Browse ...

Page 164: ...Select your printer from the list and then click Next 8 Your computer will now copy the necessary files from the CD ROM 9 When prompted to choose a port select FILE and click Next Later you will setup the network port from the printer properties 10 Name your printer in the Printer Name field Next select whether or not to set this printer as your default printer Then Click Finish ...

Page 165: ...desktop click Start Settings Printers 12 After the Printers window opens right click on the printer icon and select Properties from the drop down menu 13 Click on the Details tab and then click Add Port 14 In the Add Port window Select Other and Seagull Scientific Port and then click OK ...

Page 166: ...t Name fields do not need to be changed When finished click OK 16 Click Apply and then click OK The driver and port installation is now complete The printer can be selected through any Window s application Windows NT 4 0 Driver and Port Installation 1 Start the Windows Add Printer Wizard Ensure that My Computer is selected and then click Next 2 Click Add Port ...

Page 167: ...llation continued 3 Double click LPR Port 4 In the top field enter the IP address of your printer In the bottom field enter PORT1 When finished click OK 5 Click Close 6 Click Next 7 Click on Have Disk 8 Insert the Accessories CD ROM and click Browse ...

Page 168: ...4 0 only is selected and click Open 10 Click OK 11 Select your printer from the list and then click Next 12 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 13 Select whether or not to share this printer on your network Then Click Next 14 Select No then Click Finish ...

Page 169: ...es from the CD ROM The driver and port installation is now complete The printer can be selected through any Window s application Windows 2000 Driver and Port Installation 1 Start the Windows Add Printer Wizard The following screen should appear click Next 2 Ensure that Local Printer is selected and then click Next ...

Page 170: ...IP Port from the drop down menu Click Next 4 Click Next 5 In the Printer Name or IP Address field enter the IP address of your printer The Port Name field does not need to be changed When finished click Next 6 Ensure Standard is selected and then click Next 7 Confirm your settings and then click Finish 8 Click on Have Disk ...

Page 171: ...older on the CD ROM ensure the file xp inf is selected and click OK 11 Click OK 12 Select your printer from the list and then click Next 13 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 14 Select whether or not to share this printer on your network Then Click Next ...

Page 172: ...your settings and then click Finish 17 If prompted with the Digital Signature Not Found window click Yes to continue installation 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The printer can be selected through any Window s application ...

Page 173: ... Printer is selected and then click Next 3 Select on Create a new port and then select Standard TCP IP Port from the drop down menu Click Next 4 Click Next 5 In the Printer Name or IP Address field enter the IP address of your printer The Port Name field does not need to be changed When finished click Next 6 Ensure Standard is selected and then click Next ...

Page 174: ...our settings and then click Finish 8 Click on Have Disk 9 Insert the Accessories CD ROM and click Browse 10 Browse to the DRIVERS Seagull folder on the CD ROM ensure the file xp inf is selected and click OK 11 Click OK 12 Select your printer from the list and then click Next ...

Page 175: ... not to share this printer on your network Then Click Next 15 Select No then Click Next 16 Confirm your settings and then click Finish 17 If prompted with the Digital Signature Not Found window click Continue Anyway to continue installation 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The printer can be selected through any Win...

Page 176: ...166 H Class ...

Page 177: ...c symbols contained in a given font checksum An alphanumeric error detection method used in many bar code symbologies for informational security continuous media An uninterrupted roll or box of label or tag stock media that contains no gap notch or mark to separate individual labels or tags core diameter The inside diameter measurement of the cardboard core at the center of a ribbon or media roll ...

Page 178: ...m IPS inches per second Imperial measurement of printer speeds label A paper or synthetic printing material typically with adhesive backing label length The distance from the top of the label to the bottom of the label as it exits the printer label repeat The distance from the top of one label to the top of the next label label tracking Excessive lateral side to side movement of the media as it tr...

Page 179: ... motion into the printer during tear off peel and present and cutting operations for positioning the label at the start of print position ribbon An extruded polyester tape with several layers of material one of which is ink like used to produce an image on the label Also referred to as foil ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that leads to voids on t...

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