Datalogic Matrix 120, Product Reference Manual

Page: 168 / 188

TROUBLESHOOTING
154 MATRIX 120™
Configuration:
cannot access envi-
ronment parameters
in DL.CODE
(Device>Settings>Set-
tings menu item is
gray)
Are you using the Installer - Expert User level? If not, change it
in the Options>Change User menu.
How do I obtain my
reader Serial Num-
ber?
The reader Serial Number consists of 9 characters: one letter, 2
numbers, another letter followed by 5 numbers.
The reader Serial Number is printed on a label that is affixed on
the bottom case near the reading window.
The Serial Number is also visible from the DL.CODE Device List
Area.
How do I obtain my
reader Order Num-
ber?
The reader Order Number consists of 9 numbers.
The reader Order Number can be obtained by comparing the
Device Model (in DL.CODE Device Menu > Settings > Settings >
About Device) with the product models page on the Datalogic
website.
Troubleshooting Guide
Problem Suggestion