DataCard magna, User Manual

Page: 83 / 180

Troubleshooting
5-11
#
Obtain guidance from service before performing this task.
User’s Guide for Magna™ Platinum Series™ Printers
One color panel is not
aligned correctly with
other panels. Cards might be slipping in
the card track.
The card registration
might be incorrect.
Run a printer cleaning
cycle, then clean the
rollers. See
Chapter 4 .
Set the position of printing.
See the
e-Guide .
#
If the problem persists,
contact your service
representative.
Printed card images
(photos) are blurry.
Printed cards, including
text, are blurry.
The image capture system
needs adjustment.
The rollers may be dirty.
The cards may not meet
specifications.
The printhead may be
dirty.
See the information for the
image capture system.
Run a printer cleaning
cycle, then clean the
rollers. See
Chapter 4 .
Obtain and use a different
supply of cards. See
Appendix B .
Clean the printhead. See
Chapter 4 .
If the problem persists,
contact your service
representative.
All card data is positioned
unevenly on the card. The card registration
might be incorrect. Set the position of printing.
See the
e-Guide .
#
If the problem persists,
contact your service
representative.
Table 5-1: Print quality problems
What you see Possible causes Solutions
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