DataCard magna User Manual Download Page 18

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Overview

User’s Guide for Magna™ Platinum Series™ Printers

Summary of Contents for magna

Page 1: ...ImageCard Color Printers UltraGrafix Monochrome Printers May 2003 Part No 539177 101 User s Guide for Magna Printers...

Page 2: ...led regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Safety and compliance on page A 1 Proprietary Notice All drawings and...

Page 3: ...light 2 14 Making cards 2 15 Operating tips 2 18 Removing cards 2 18 Responding to messages 2 19 Shutting down the printer and PC 2 21 Chapter 3 Using the printer driver 3 1 Working with Properties a...

Page 4: ...ule 5 19 Obtaining service 5 23 When to obtain service 5 23 Packing the printer for shipping 5 23 Section 2 Installing the Printer Chapter 6 Before you install 6 1 Installation audience 6 2 General re...

Page 5: ...3 Topcoat material B 5 Supply roll storage B 5 Cards B 6 Card specifications B 6 Card quality guidelines B 8 Card storage specifications B 9 Cleaning supplies B 9 Printer cleaning card B 9 Replaceabl...

Page 6: ...2000 XP and NT C 6 PC settings for Windows Me and 98 C 9 Setting parallel port values Windows Me and 98 C 9 Setting a smart card port for Windows Me 98 C 10 Appendix D Magnetic stripe encoding D 1 Mag...

Page 7: ...ents the following The purpose of this manual Who should use this manual The Datacard Magna Platinum Series photo ID printer including a description of the printer the models available and their compo...

Page 8: ...itten and graphical instructions Ability to operate a personal computer PC Experience with Microsoft Windows 2000 Windows XP Windows 98 Windows Me or Windows NT Ability to load supplies Ability to per...

Page 9: ...ge 6 5 for more information about the printer driver and the PC on which it runs The Datacard Magna Platinum Series photo ID printer uses Advanced Imaging Technology Three features of the printer work...

Page 10: ...shipped without a coupler installed A custom smart card application can use the module to initialize and program the smart card chip on a card Optional overlay module LO on the printer label The optio...

Page 11: ...nator Figure 1 4 shows the Magna printer with an optional topcoat or overlay laminator module Figure 1 4 ImageCard Magna printer with an optional laminator The ImageCard model of the printer can inclu...

Page 12: ...o lock the top cover closed preventing access to the inside of the printer without authorization Status light The status light indicates that the printer power is on is processing data is ready to rec...

Page 13: ...nal The overlay module is available on ImageCard Magna printers It applies a laminate die cut polyester patch to one or both sides of the card after it has been personalized You can choose the DuraGar...

Page 14: ...cleaning roller and printhead cartridge Push down on the raised end of the swing arm to unlatch it and then open it Ribbon tracker The ribbon tracker measures the movement of the print ribbon as it mo...

Page 15: ...in the printhead cartridge applies heat and pressure which transfers dye and other material from the print ribbon to the card The printhead cartridge is operator replaceable Printer label The printer...

Page 16: ...rt to use ECP parallel port Use the ECP parallel port to connect the printer s data cable to the PC if the printer was ordered with a parallel cable USB data port Use the USB data port to connect the...

Page 17: ...on The icons for each option are When you see the icon for an option use the section or follow the step if you have the option installed in your printer If your printer does not have the option you ca...

Page 18: ...1 12 Overview User s Guide for Magna Platinum Series Printers...

Page 19: ...rds Loading print ribbon Loading topcoat or overlay supply Powering on the printer and PC The ready button and status light on the printer Making cards Removing cards Responding to messages Powering o...

Page 20: ...om wear Locate bar codes at least 0 25 inch 6 3 mm from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Infrared readers requ...

Page 21: ...d cartridge unlock the cartridge before removing it 1 Pull up on the lower edge of the card cartridge step 1 in Figure 2 1 Lift the card cartridge up and out of the printer step 2 in Figure 2 1 Figure...

Page 22: ...you use a topcoat or overlay module use cards with a nominal thickness of at least 0 030 inch 0 76 mm Figure 2 3 Load cards into the card cartridge Do not run the printer for an extended time without...

Page 23: ...be used The type of ribbon in the printer must match the print ribbon setting in the driver To order new ribbon contact your service provider See Supplies and cards on page B 1 for information about r...

Page 24: ...used ribbon and the used ribbon spools from the ribbon cartridge shafts The print ribbon has a negative image of the information printed on the card Dispose of print ribbon according to your policy f...

Page 25: ...se the cover If the printer has a locking cover lock the cover after closing it Loading the overlay or topcoat material If your printer includes an optional overlay or topcoat module the module uses s...

Page 26: ...10 Remove the supply cartridge 3 Pull out on the cartridge lock to release the supply cartridge step 2 in Figure 2 10 4 Pull the supply cartridge out until the cartridge is out of the printer step 3...

Page 27: ...he cartridge step 2 in Figure 2 11 Make sure the supply will unroll counterclockwise as shown Figure 2 11 Load supply in the cartridge 9 Make sure the ribs inside the spool align with the grooves in t...

Page 28: ...module Figure 2 12 Replace the supply cartridge 3 Push the supply cartridge into the printer step 1 in Figure 2 12 Make sure the supply material passes between the heated roller and the platen roller...

Page 29: ...you print The debower assures that the heat used to apply the topcoat or laminate does not leave cards bowed or curled Set the debower Do not use the debower in the On position with proximity cards or...

Page 30: ...lock the cover after closing it If you are setting up the printer check the bow on the test card when you make it If you are changing this setting after running the printer with other cards make seve...

Page 31: ...on page 7 5 for more information 4 Press the printer Power switch to turn on power Observe the printer status light which lights with a sequence of colors and then becomes steady green See Status lig...

Page 32: ...igure 2 15 Ready button If the printer is paused and a message box is displayed on the PC use the buttons on the message box to clear the message If you press the Ready button to clear a message the c...

Page 33: ...reen The printer is busy printing cards Steady amber The printer is paused without an error If the light remains steady amber during power up the printer has a problem that requires service Blinking a...

Page 34: ...e card for printing and sends each card to the printer in the order received The printer driver keeps cards in a queue if the printer is busy For a directly networked printer the print server manages...

Page 35: ...he following Also on the front of the card enter the information to be encoded on the magnetic stripe and format the text using one of the following fonts Track 1 Magnetic Stripe Track 2 Magnetic Stri...

Page 36: ...ng the confidential data that might be on the card Used print ribbon contains negative images of data printed on cards Be sure to handle used print ribbon according to your policy for handling the con...

Page 37: ...age appearing on the PC The most likely causes are Renaming the printer Restart Windows to fix the problem Printing a test card in a printer with a magnetic stripe module when the card does not have a...

Page 38: ...ry procedures link to view a list of printers Click the link for the printer you are using and follow the procedure provided in the e Guide to fix the problem Most parts of the printer designed to be...

Page 39: ...ity procedures when leaving the printer Shut down the printer and PC 1 Make sure all cards have completed processing before turning off the power Choose Suspend in the Printer Toolbox to stop communic...

Page 40: ...2 22 Using the printer User s Guide for Magna Platinum Series Printers...

Page 41: ...e printer driver This chapter provides information to help you use the printer driver for the Datacard Magna Platinum Series photo ID printer effectively and efficiently It describes How to work with...

Page 42: ...efault settings for the printer Make sure that driver settings match printer features and supplies used For settings that affect the printer such as print ribbon type make sure that the printer and PC...

Page 43: ...ermission for Print Manage Printer and Manage Documents on Windows 2000 or XP should use the Properties or Printing Preferences dialog boxes A user with administrator rights also can use these dialog...

Page 44: ...changes click Apply to save the settings Click OK to close the dialog box If you do not want to make changes click Cancel to close the Properties dialog box Properties Printing Preferences for Windows...

Page 45: ...or detailed conceptual information Use the Properties dialog box Make sure the printer power is on and the printer is connected to the PC 1 Select Start from the Windows 2000 or XP taskbar 2 From the...

Page 46: ...nters menu bar and then select Printing Preferences The SmartDriver Printing Preferences dialog box appears Figure 3 3 Printing Preferences dialog box Windows 2000 and XP 5 If the setting you want to...

Page 47: ...fix Magna Printers To view help for settings click on the What s This help button and then click any setting in the Printer Features list A list of settings is displayed Select the setting for which y...

Page 48: ...ter is attached Permissions for other users of the PC Printer sharing The SmartDriver provides help for the Default Document Properties dialog box and Windows NT provides help for the Properties dialo...

Page 49: ...le the printer Use the Default Document Properties dialog box Make sure the printer power is on and the printer is connected to the PC 1 Select Start from the Windows NT taskbar 2 From the Windows NT...

Page 50: ...e in the printer Also make sure that the printer is powered on and connected to the PC and resume communication using the Printer Toolbox To view help for settings click on the What s This help button...

Page 51: ...he printer The printer might be off cables might be loose or a problem might exist The printer and PC are connected using a USB or parallel cable This printer icon is white with a blue magnifying glas...

Page 52: ...t advanced setup Open the Printer Toolbox The Printer Toolbox dialog box is open by default when you start Windows You can display the Printer Toolbox dialog box if it is minimized by double clicking...

Page 53: ...ine whether the Printer Toolbox is displayed when Windows starts Suspending the Printer Toolbox To suspend communication do one of the following Right click on the printer icon in the lower right corn...

Page 54: ...Advanced Setup For information about using the features available in Advanced Setup see the e Guide for ImageCard Magna and UltraGrafix Magna Printers While in Advanced Setup the button on the Status...

Page 55: ...ow to run a cleaning cycle including the cleaning card and cleaning roller How to use the magnetic stripe cleaning card How to clean the rollers in the printer How to use the duplex laminator cleaning...

Page 56: ...erval you determine You might want to run a cleaning cycle more often if The cards especially magnetic stripe cards or cards with signature panels have particles on them A monochrome ribbon is used Th...

Page 57: ...e printer pulls in the cleaning card and moves it back and forth to clean the print area 5 The cleaning card is ejected on the left side of the printer directly under the card cartridge area 6 Discard...

Page 58: ...he swing arm until it clicks step 1 in Figure 4 3 The push latch releases the swing arm Lift the swing arm by firmly grasping the handle and pulling up until it is fully open step 2 in Figure 4 3 Figu...

Page 59: ...the ends Replace the spindle with sleeve in the printer step 3 in Figure 4 5 9 Replace the print ribbon cartridge 10 Close the swing arm pressing it down until the push latch clicks into place 11 Clos...

Page 60: ...Printer Toolbox 3 Click the Clean Mag Stripe button in the Clean area The printer automatically runs the magnetic stripe cleaning process and ejects the card in the output stacker when it is complete...

Page 61: ...driver sends a command to the printer to run the printer cleaning card The printer moves rollers when it attempts to pick the card d Slowly move the pen on the pick roller e Lightly wipe any dirt fro...

Page 62: ...or paper Move the cleaning pen to another area of the roller f Repeat steps c through e for the roller at location 1 until no more dirt appears on the pen or cloth g Move the cleaning pen to location...

Page 63: ...of printing You can print a printer test card a sample card or a card using your card creation application Using the duplex laminator cleaning card If your printer includes a duplex module a topcoat m...

Page 64: ...he used cleaning card and discard it 7 Replace the card cartridge Push the bottom of the card cartridge until it clicks into place If the printer has a locking card cartridge lock the cartridge after...

Page 65: ...s procedure If you have not run a printer cleaning card remove the protective paper from one side of the card Figure 4 11 Remove the protective paper from the cleaning card 4 Lift the supply tracker u...

Page 66: ...ing stick can withstand the operating temperature of the heated roller However your hands will be close to the heated roller Wait until the heated roller is cool to avoid burning your hands If your pr...

Page 67: ...rd production If these steps do not fix the problem contact your service provider Cleaning tips Follow these tips to clean your printer effectively and maintain optimum operation Clean the ribbon trac...

Page 68: ...the printhead only when needed such as The printhead has been accidently touched such as when changing supplies or clearing a card jam You have replaced the printhead Your observe problems with card a...

Page 69: ...fy the quality of printing You can print a Windows test page or a sample card If card quality is still inadequate see Problems with card appearance on page 5 8 Replacing the printhead cartridge The pr...

Page 70: ...rinthead cartridge latch lever 5 Lift the printhead cartridge up and off the swing arm step 2 in Figure 4 16 6 Remove the printhead cables Push the black locking tabs to the side Remove the gray conne...

Page 71: ...the way onto the receptacle see Figure 4 17 2 Push the gray data cable plug into the new printhead cartridge see Figure 4 17 Make sure the locking tabs are in place Do not press on the wires of the p...

Page 72: ...head cartridge is in place 7 Clean the printhead Move the cleaning pen back and forth along the length of the printhead edge See Figure 4 15 on page 4 15 Be sure to completely clean the rounded edge o...

Page 73: ...oubleshoot the Datacard Magna Platinum Series photo ID printer and how to obtain service It explains What to do if you think the printer is not working How to make test cards Problems you might see in...

Page 74: ...of the supply If you need to call for service this information will help your service representative address your concerns Troubleshooting guide Use the following to help you locate information about...

Page 75: ...ard creation application does not print the card as expected but the test card and sample card print the card creation application is likely not set or operating properly Making and evaluating test ca...

Page 76: ...5 1 Hold the Ready button until the printer sounds three tones usually 5 to 10 seconds Figure 5 1 Press and hold Ready button 1 and then Press Power switch 2 4 Release the Ready button You hear the in...

Page 77: ...plex module If a magnetic stripe module is installed in the printer and enabled the following data is encoded on the card See Magnetic stripe encoding on page D 1 for more information about magnetic s...

Page 78: ...rinters and Faxes window appears 3 Click once on the printer icon 4 Select File from the Printers menu bar and then select Properties The Properties dialog box appears 5 Select the Print Test Page but...

Page 79: ...st card If the printer includes a magnetic stripe module you can print a magnetic stripe test card The card uses the magnetic stripe settings in the Properties Default Document Properties or Printing...

Page 80: ...e encoding on page D 1 for more magnetic stripe information NTT track NTT formatted data on the track 4 Remove the card from the card output stacker 5 Test the card by passing it through a card reader...

Page 81: ...quality optional topcoat module Table 5 3 on page 5 17 Overlay quality optional overlay module Table 5 4 on page 5 19 Table 5 1 Print quality problems What you see Possible causes Solutions One or mo...

Page 82: ...leaning cycle then clean the rollers See Chapter 4 Fan cards before inserting them in the card cartridge Obtain and use Datacard Platinum Series print ribbon See Appendix B Change the ribbon panel len...

Page 83: ...ding text are blurry The image capture system needs adjustment The rollers may be dirty The cards may not meet specifications The printhead may be dirty See the information for the image capture syste...

Page 84: ...text look faded The image capture system needs adjustment Print ribbon may have been stored improperly or damaged Color settings might not be set for the card design The cards may not meet specificati...

Page 85: ...ting photos over signature panel residue The printed card shows small unprinted spots The card is scratched the card surface is uneven or the card edge has burrs The replaceable cleaning sleeve might...

Page 86: ...rinted image is expanded The printhead is not installed properly Remove and reinstall the printhead cartridge See Chapter 4 If the problem persists contact your service representative Part or all of t...

Page 87: ...might not be set for the card design See the information for the image capture system Change settings on the Color Settings tab of the Printer Toolbox See the e Guide Table 5 1 Print quality problems...

Page 88: ...t does not stick to the card The printhead intensity is too low The printhead is not aligned correctly Increase the printhead intensity setting for topcoat See the e Guide Contact your service represe...

Page 89: ...g scratches or marks appear in the topcoat of the printed card The heated roller is dirty or damaged Clean the heated roller See Chapter 4 In the problem persists contact your service representative T...

Page 90: ...an help control topcoat particles The inside of the printer contains topcoat particles The supply is not a Datacard approved supply material The lot number of supply material produces particles excess...

Page 91: ...ct your service representative Supply material pulls the card from the track Supply is loaded incorrectly Temperature is too high You have switched to a different card stock The overlay module needs a...

Page 92: ...ter 2 If the problem does not go away change the supply roll See Chapter 2 Laminate patch is not parallel to card edges Supply material is not loaded correctly in the cartridge the spool caps are miss...

Page 93: ...ff the leading edge of the card An overlay patch is on the driver roller The rollers are dirty The supply tracker is slipping The supply roll and machine settings do not match Machine settings were ch...

Page 94: ...supplies Move the printer to a clean environment or clean the environment The surface of the card or laminate appears uneven The temperature setting is too high The heated roller is damaged The card...

Page 95: ...edly Packing the printer for shipping When service requests that you return the printer to a service center for repair pack the printer for shipping You might also need to pack the printer to send it...

Page 96: ...inside of the printer and cover so that the cover will be slightly raised when you close it 7 Make sure all other supply cartridges are secured in place 8 Close the cover 9 Use the original shipping c...

Page 97: ...cessories box Your service provider might ask you to ship cards or additional samples of your current supplies If service requests cards or supply samples place them in an envelope plastic bag or in t...

Page 98: ...5 26 Troubleshooting User s Guide for Magna Platinum Series Printers...

Page 99: ...presents the following Skills that installers need Physical electrical and other requirements for the site Requirements for the PC used with the Datacard Magna Platinum Series photo ID printer The pr...

Page 100: ...for the Magna printer and its supplies consider the following general requirements Keep all dust dirt food liquids etc away from the Magna printer at all times Keep the top cover closed at all times e...

Page 101: ...Electrical requirements The Magna printer requires the following electrical conditions for optimal performance 100 230 VAC 10 at 50 60 Hz The Magna printer automatically adjusts to any power within th...

Page 102: ...at the back of the printer for access to the power switch and for ventilation 2 inches 5 1 cm on the right side of the printer to remove the card output tray 6 inches 15 3 cm on the left side of the...

Page 103: ...speed The operating system or applications can require more or faster resources than the printer driver Meet the most demanding requirements for the operating system application and drivers running o...

Page 104: ...lso designed to work on Windows 98 or Windows 98 Second Edition Windows XP with service pack 1 recommended Windows 2000 with service pack 3 Windows NT 4 0 with service pack 5 or higher The printer can...

Page 105: ...ribes how to install and set up the Datacard Magna Platinum Series photo ID printer It describes Unpacking the printer Connecting the cables Preparing for printer driver installation Installing the pr...

Page 106: ...se a scissors to open the taped area on the end of the shipping carton 3 Open the shipping carton steps 1 and 2 in Figure 7 1 Figure 7 1 Unpack the printer 4 Remove the Quick Install Chart and the acc...

Page 107: ...if the printer has a topcoat or overlay module Warranty declaration of conformity and installation feedback report User s Guide Printer driver CD ROM Supplies kit if one was ordered with this printer...

Page 108: ...tacle Figure 7 4 Connect the printer security lock 14 Turn the key one quarter turn to engage the lock and remove the key Who to call for assistance If you work with a Datacard authorized dealer distr...

Page 109: ...odules have ports installed in optional locations Figure 7 5 shows the printer ports Figure 7 5 Ports on the printer The data cable can be a USB cable or a parallel port cable Use only one data cable...

Page 110: ...nown as a pass through or piggy back plug The printer and printer driver cannot communicate reliably through such a plug Install an additional parallel port in the PC if needed Connect a USB data cabl...

Page 111: ...do not have ports to support daisy chaining If you need to connect two Datacard printers to a PC with one USB port obtain a USB hub to which both printers can be connected Connecting an optional smar...

Page 112: ...rt card module is installed in the printer The smart card serial cable must be a shielded DB9 serial cable up to a maximum of 9 8 feet or 3 meters long 2 Connect a serial cable to the lower smart card...

Page 113: ...card cartridge See Loading cards on page 2 3 Install the continuous cleaning roller in the printer See Replacing the cleaning roller sleeve on page 4 3 There is no used sleeve to remove Install the p...

Page 114: ...gna Printers Several other connection methods are available including printer sharing over a network installing two printers on parallel ports on a PC and installing multiple printers to a PC using th...

Page 115: ...rogram 7 Click To Install Driver The License Agreement page appears 8 Click Agree to accept the license agreement The Connect the Printer and PC page appears 9 Click Parallel Cable LPT The To use a Pa...

Page 116: ...Shut Down to display the Shut Down Windows dialog box c Choose Restart from the list and click OK to restart Windows 20 When Windows has restarted remove and insert the CD ROM in the PC s drive The Da...

Page 117: ...e ImageCard IV printer 30 Click Exit to close the Datacard Group program and then remove the CD ROM from the PC s drive 31 Driver installation is complete Go to Changing required printer settings on p...

Page 118: ...martDriver installation dialog box 6 Click Next on the first Printer Driver Setup dialog box The installation program automatically detects the operating system on your PC and selects the driver for t...

Page 119: ...rinter is the default 13 Click Next to copy the files to the PC and update entries to enable the printer 14 The installation program detects whether the Adobe Acrobat Reader program is installed on th...

Page 120: ...essage appears On Windows 2000 the Digital Signature Not Found message appears Click Yes to continue with installation Security on the PC might be set to prevent installation without a digital signatu...

Page 121: ...described in step 17 click Acrobat Reader on the User Information page Follow the prompts to install Acrobat Reader 21 If you will be using more than one type of printer on this PC install e Guides fo...

Page 122: ...a question asking whether you would like to view the Release Notes Do one of the following Click Next to continue Click Yes and then Next to open the Release Notes in WordPad Close the Release Notes...

Page 123: ...tting before making other changes A duplex module is required to print on two sides Select the print ribbon type This setting is optional for a locally attached printer This setting must be selected f...

Page 124: ...ll color 4 Compare the cards you printed with the cards shipped with the printer 5 When you have printed the card and are satisfied that it matches the factory printed card you can minimize the Printe...

Page 125: ...es and other driver dialog boxes on page 3 2 for steps to follow You can use the default interval of cleaning after every 2500 cards or select a longer or shorter interval If you choose a value of 0 t...

Page 126: ...Names list If the names for which you want to specify permissions do not appear in the list add the names a Select the Add button to open the Users and Groups dialog box b Click on the name and click...

Page 127: ...o add and click the Add button 9 From the Type of Access list select the access For a local user of a local printer or for a user of a directly networked printer For a user connected to a directly net...

Page 128: ...7 24 Install the printer User s Guide for Magna Platinum Series Printers...

Page 129: ...be required to take whatever measures are necessary to correct the problem Notice for Canada This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in...

Page 130: ...r modifying the coupler or its method of operation Liability statement This Datacard product has been built to the high standards of DataCard Corporation doing business as Datacard Group Please note a...

Page 131: ...cy Know the location of fire extinguishers and how to use them ABC type extinguishers may be used on electrical fires Know local procedures for first aid and emergency assistance at the customer facil...

Page 132: ...A 4 User s Guide for the ImageCard IV Printer...

Page 133: ...Platinum Series photo ID printer It includes Personalization supplies including print ribbons optional laminate material and optional topcoat material Cards to print Cleaning supplies including cleani...

Page 134: ...ill only successfully print cards when Platinum Series ribbon are installed Datacard is your exclusive source for Platinum Series ribbons For color or monochrome Magna printers you can use the followi...

Page 135: ...optional topcoat module see Topcoat material on page B 5 The following describes the laminate materials you can use K process blue 596230 005 1 800 Continuous process light blue Blue Not applicable K...

Page 136: ...cut polyester patches 1 mil thick on a carrier material About 250 uses DuraGard Smart Card 1 0 mil Clear Laminate 553277 102 Metal only Die cut polyester patches 1 mil thick on a carrier material Patc...

Page 137: ...nt ribbon topcoat and laminate supply rolls maintain their quality for about a year For optimal card quality purchase and store quantities that you can use up in less than a year The print ribbon card...

Page 138: ...s that are at least 0 030 inch or 0 76 mm thick If you apply 1 0 mil or 1 1 mil laminate to cards you must use composite cards with a PVC surface not 100 PVC cards Card bow must be less than the thick...

Page 139: ...ntactless smart cards are also called RF radio frequency cards and proximity cards Contactless smart cards can have an irregular surface where the internal components of the card are located You might...

Page 140: ...ting voids The printing surface must be glossy It cannot have a matte finish see other sections in this appendix for more information Card edges must be free of raised burrs which can cause unprinted...

Page 141: ...agnetic stripe cleaning card only for printers with a magnetic stripe module Printhead cleaning pen laminator cleaning cards if the printer includes an optional topcoat or overlay laminator module Hea...

Page 142: ...rt of a cleaning kit described below Figure B 6 Package of replaceable cleaning sleeves Cleaning kits optional Cleaning kits include 5 printer cleaning cards and 5 replaceable cleaning sleeves The fol...

Page 143: ...e automatic cleaning function uses cleaning tape You set how often the automatic cleaning function runs in the printer driver The printer also runs the automatic cleaning function each time you turn t...

Page 144: ...Windows 98 Use Demo32 exe Printer driver for Windows NT D Nt SETUP EXE Custom installation for Windows NT 4 0 Use Demo32 exe Network port monitor installation D XP 2000 Net Port Mon Install SETUP EXE...

Page 145: ...formation for the printer Adobe Acrobat Reader installation D Adobe ARvvvENU EXE and files with other language designations such as jpn Installation program for Adobe Acrobat Reader Version 5 00 The R...

Page 146: ...impact on print quality The following printheads are available Figure B 10 Replaceable printhead cartridge Do not touch the printing edge of the printhead in the printhead cartridge If you do use the...

Page 147: ...idge Cleaning roller spindle The cleaning roller spindle holds the replaceable cleaning sleeve The part number is 549130 001 Figure B 13 Cleaning roller spindle Card output stacker The card output sta...

Page 148: ...Power cable The Magna printer uses one of the following power cords U S power cable part number 804517 001 Figure B 17 U S power cable European power cable part number 806842 001 Australian power cab...

Page 149: ...B 18 Smart card serial cable USB cable Some smart card modules use a USB cable See USB cable on page B 16 for USB cable details Overlay cartridge The optional overlay module uses a replaceable overlay...

Page 150: ...coat module uses a replaceable topcoat cartridge The part number of the topcoat cartridge is 551215 002 Figure B 21 Topcoat cartridge Spool cap The spool cap maintains alignment of the supply material...

Page 151: ...101 This sheet provides a streamlined installation process for typical one printer to a PC installation It also shows supplies and equipment shipped with the printer e Guide for ImageCard Magna and Ul...

Page 152: ...B 20 User s Guide for Magna Platinum Series Printers...

Page 153: ...d Magna Platinum Series photo ID printer is installed It describes Configuring the ECP parallel port Setting port values Configuring the optional smart card serial port This appendix includes a sectio...

Page 154: ...ke sure you check the setting for the parallel port to which the printer is attached LPT1 or LPT2 An ECP port is required for the printer to operate at its maximum processing speed The printer will op...

Page 155: ...r the second printer the Resources settings list should show Direct Memory Access and its channel setting Figure C 1 Printer Port LPT Properties dialog box If the Resources tab shows conflicts choose...

Page 156: ...utton On Windows 2000 and Windows XP right click USB Root Hub and then choose Properties from the pop up menu The USB Root Hub Properties dialog box appears 6 Make sure that the device is enabled For...

Page 157: ...wing for PCs running Windows 2000 XP or NT 4 0 Setting parallel port values Setting USB port values Setting serial port values Setting parallel port values Port values include the port to which the pr...

Page 158: ...then choose the Properties button The Printer Port LPT1 Properties dialog box appears see Figure C 1 14 Click the Port Settings tab 15 In the Filter Resource Method box choose Use any interrupt assig...

Page 159: ...more than one serial port make sure you view the settings for the serial port to which the smart card module is attached Figure C 4 Settings dialog box 4 Choose the following settings 5 When the setti...

Page 160: ...he Communications Port to open the Communications Port Properties dialog box Figure C 5 Figure C 5 Communications Port Properties dialog box 5 Choose the Port Settings tab If the PC has more than one...

Page 161: ...e the Details tab and view the port in the Print to the Following Port list Make sure this is the ECP parallel port 5 Click Spool Settings to display the Spool Settings dialog 6 Make sure that Enable...

Page 162: ...dialog box and make the changes take effect Setting a smart card port for Windows Me 98 For some smart card applications you connect the PC to the serial port on the Magna printer The PC should be set...

Page 163: ...Plus sign next to Ports COM LPT to display a list of ports 5 From the Ports list choose the port such as COM1 or COM2 Figure C 6 6 Choose the Properties button to display the port settings If the PC...

Page 164: ...C 7 Settings dialog box 7 Choose the Port Settings tab 8 Choose the following settings 9 When the settings are correct click OK to save settings and close the dialog box Setting Value Bits per second...

Page 165: ...data with each card or whether to set values in the printer If you are using a custom format you might want to set values in the printer and choose Use printer settings in the Properties Printing Pref...

Page 166: ...cape Codes Printer IAT No NTT J single track ID Works Driver NTT Coercivity Magnetic Stripe Fonts includes Preface Printer NTT Coercivity Triple IATA IAT three track ID Works Driver Use printer settin...

Page 167: ...gnetic stripe fonts for formatting magnetic stripe data Magnetic stripe escapes are most commonly used for the IAT format which encodes IATA International Air Transport Association data on Track 1 ABA...

Page 168: ...use When you enable Mag Stripe Escape Compatibility the SmartDriver will recognize any of the escape character sequences listed on page D 5 Using magnetic stripe escapes To use magnetic stripe escapes...

Page 169: ...cumentation for the non Datacard printer Printer Manufacturer Encoding Format Syntax Example Eltron IAT ISO track data 1ENCODING WITH ESCAPES 21234567890 31234567890 Atlantek IAT ISO track data 1 ENCO...

Page 170: ...um field length for IATA format is 76 characters IATA allows spaces upper case alphabetic characters numeric characters and the following special characters _ ABA American Bankers Association The maxi...

Page 171: ...ted Windows operating system NTT also supports 55 Katakana characters The special characters include _ and the following Japanese language special characters a Japanese edition of a supported Windows...

Page 172: ...tinel ES ASCII character 63 63 63 127 None Lowest ASCII Character space 32 0 48 0 48 1 0 Highest ASCII Character _ 95 63 63 126 255 Character level parity VRC Odd Odd Odd Even None Cumulative parity L...

Page 173: ...d advance knob 1 9 appearance problems 4 14 application 1 13 2 16 6 6 completed 2 18 composite 2 4 B 6 contactless specifications B 7 debower 2 11 design 2 2 2 16 3 2 5 3 duplex cleaning 4 9 exception...

Page 174: ...l 3 2 ECP mode C 2 completed cards removing 2 18 contactless smart card 1 4 B 7 continuous cleaning roller 1 9 4 3 7 3 cord data cable 7 5 B 15 power B 16 serial cable B 17 smart card B 17 cover locki...

Page 175: ...igned colors 5 10 spots 5 13 unexpected colors 5 10 unprinted lines 5 9 unprinted spots 5 13 wavy lines 5 13 woodgrain 5 13 ImageCard model 1 3 installation Adobe Acrobat Reader B 13 audience 6 2 prin...

Page 176: ...ism 1 8 patch See laminate B 3 PC application 2 16 card creation application 1 11 2 16 6 5 environment 6 3 messages 2 19 5 2 ports 7 6 power off 2 21 power on 2 13 requirements 1 11 6 5 settings C 2 p...

Page 177: ...PC requirements 1 11 6 5 printer type setting 3 2 required settings 7 18 settings 3 1 7 18 troubleshooting 5 3 printer parts adjustable overlay cartridge B 17 card advance knob 1 9 card cartridge 1 6...

Page 178: ...plies B 5 troubleshooting 5 1 R radio frequency RF coupler 1 4 cards B 7 ready button 1 7 5 4 recommended supplies B 2 regulatory compliance A 1 remove cards 2 18 repairs 5 22 replace printhead cartri...

Page 179: ...nate B 3 laminator roller cleaning stick B 11 print ribbon B 2 quality B 5 storage 6 2 B 5 topcoat B 5 supply cartridges additional B 14 supply tracker cleaning 4 10 swing arm 1 8 switch Power 1 10 2...

Page 180: ...r assistance 1 13 7 4 Windows supported operating systems 1 12 6 6 test page 5 6 5 7 Windows 2000 and XP PC settings C 2 C 6 permissions 7 19 7 22 printer pooling 7 10 Printing Preferences 3 5 Propert...

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