background image

7 Troubleshooting

Operation manual

18

(C)(F)TXA15~50A2V1B(W)(S)(T)

Daikin room air conditioner

3P485919-7C – 2017.12

Malfunction

Measure

The system operates,
but cooling or heating
is insufficient.

▪ Check  the  airflow  rate  setting.  Refer  to

"4.3.2 Airflow rate" on page 7

.

▪ Check  the  temperature  setting.  Refer  to

"4.3.1  To  start/stop  operation  and  to  set
the temperature" on page 7

.

▪ Check  if  the  airflow  direction  setting  is

appropriate.  Refer  to 

"4.3.3  Airflow

direction" on page 7

.

▪ Check  if  the  air  inlet  or  outlet  of  the

outdoor or indoor unit is NOT blocked by
obstacles.  Remove  any  obstacles  and
make sure the air can flow freely.

▪ Check if the air filters are clogged. Clean

the  air  filters.  See 

"6  Maintenance  and

service" on page 14

.

▪ Check for open doors or windows. Close

doors and windows to prevent wind from
coming in.

▪ Check  if  the  unit  operates  in  Econo  or

Outdoor  unit  quiet  operation.  Refer  to

"4.3.6  Econo  and  Outdoor  unit  quiet
operation" on page 9

.

▪ Check  if  there  is  any  furniture  directly

under or next to the indoor unit. Move the
furniture.

The system operates,
but heating is
insufficient (air is NOT
blown from the unit).

▪ The  air  conditioner  may  be  warming  up

for heating operation. Wait for about 1 to
4 minutes.

▪ If  a  flowing  sound  is  heard,  the  outdoor

unit may be in defrost operation. Wait for
about 4 to 12 minutes.

The front panel does
NOT open.

Check for the obstacles and try to open the
front panel using the user interface. Refer
to 

"6.4 To open the front panel" on page 15

.

The ON/OFF timer
does NOT operate
according to the
settings.

▪ Check  if  the  Weekly  timer  and  ON/OFF

timer  are  set  to  the  same  time.  Change
or  deactivate  the  setting.  Refer  to

"4.5 OFF/ON timer operation" on page 9

and 

"4.6  Weekly  timer  operation"  on

page 10

.

▪ Check  if  the  clock  and  the  day  of  the

week  are  set  correctly.  Refer  to

"3.3 Clock" on page 5

.

Heating operation
CANNOT be selected.

Check if the user interface's jumper J8 has
NOT been cut.

J8

An abnormal function
happens during
operation.

The air conditioner may malfunction
because of lightning or radio waves. Turn
the breaker OFF and back ON.

The unit does NOT
receive signals from
the user interface.

▪ Check the batteries of the user interface.

Refer  to 

"3.2  To  insert  the  batteries"  on

page 4

.

▪ Make  sure  that  the  transmitter  is  NOT

exposed to direct sunlight.

▪ Check  if  there  are  any  electronic  starter

type  fluorescent  lamps  in  the  room.
Contact your dealer.

The user interface
display is blank.

Replace the batteries of the user interface.

Malfunction

Measure

An error code is
displayed on the user
interface.

Consult your local dealer. Refer to

"7.2 Solving problems based on error
codes" on page 19

 for a detailed list of

error codes.

Other electric
appliances start to
operate.

If the user interface signals operate other
electric appliances, move the other
appliances away, and contact your dealer.

If  after  checking  all  above  items,  it  is  impossible  to  fix  the  problem
yourself, contact your installer and state the symptoms, the complete
model name of the unit (with manufacturing number if possible) and
the installation date (possibly listed on the warranty card).

7.1

Symptoms that are NOT system
malfunctions

The following symptoms are NOT system malfunctions:

7.1.1

Symptom: A sound like water flowing is
heard

▪ This sound is caused by the refrigerant flowing in the unit.

▪ This  sound  may  be  generated  when  water  is  flowing  away  from

the unit during cooling or drying operation.

7.1.2

Symptom: A blowing sound is heard

This sound is generated when the direction of the refrigerant flow is
changed (e.g. when switching from cooling to heating).

7.1.3

Symptom: A ticking sound is heard

This sound is generated when the unit slightly expands or contracts
with changes in temperature.

7.1.4

Symptom: A whistling sound is heard

This  sound  is  generated  by  the  refrigerant  flowing  during  defrost
operation.

7.1.5

Symptom: A clicking sound during
operation or idle time is heard

This  sound  is  generated  when  the  refrigerant  control  valves  or
electrical parts operate.

7.1.6

Symptom: A clapping sound is heard

This sound is generated when an external device sucks air out of the
room (e.g. exhaust fan, extractor hood) while the doors and windows
in  the  room  are  closed.  Open  the  doors  or  windows,  or  turn  off  the
device.

7.1.7

Symptom: White mist comes out of a unit
(Indoor unit, outdoor unit)

When the system is changed over to heating operation after defrost
operation.  Moisture  generated  by  defrost  becomes  steam  and  is
exhausted.

7.1.8

Symptom: The units can give off odours

The  unit  can  absorb  the  smell  of  rooms,  furniture,  cigarettes,  etc.,
and then emit it again.

Summary of Contents for CTXA15A2V1BW

Page 1: ...ual Daikin room air conditioner CTXA15A2V1BW FTXA20A2V1BW FTXA25A2V1BW FTXA35A2V1BW FTXA42A2V1BW FTXA50A2V1BW CTXA15A2V1BS FTXA20A2V1BS FTXA25A2V1BS FTXA35A2V1BS FTXA42A2V1BS FTXA50A2V1BS CTXA15A2V1BT...

Page 2: ...Ag ion filter 16 6 8 To replace the titanium apatite deodorizing filter and the silver particle filter Ag ion filter 16 6 9 To close the front panel 16 6 10 To remove the front panel 16 6 11 To take f...

Page 3: ...rticle filter is interchangeable ON OFF button If the user interface is missing you can use the ON OFF button on the indoor unit to start stop operation When operation is started using this button the...

Page 4: ...Weekly timer is active Day of the week Icon Description Current time 2 2 3 To operate the user interface a 500 mm a Signal receiver Note Make sure that there are no obstacles within 500 mm under the s...

Page 5: ...rightness of the indoor unit display Adjust the brightness of the indoor unit display as desired or turn OFF the display 3 4 1 To set the brightness of the indoor unit display 1 Press for at least 2 s...

Page 6: ...Streamer To remove airborne allergens such as mold pollen adjuvant substances viruses bacteria Econo To use the system when you are also using other power consuming appliances To save energy Outdoor...

Page 7: ...adjust the airflow rate 1 Press to change the airflow setting as follows 4 3 3 Airflow direction When Adjust the airflow direction as desired What The system directs the airflow differently depending...

Page 8: ...elected Comfort airflow operation will be cancelled To turn ON OFF Vertical airflow function 1 Press for at least 2 seconds Result The menu appears on the display 2 Press or to change the menu screen...

Page 9: ...ady low Econo operation will NOT further reduce power consumption Outdoor unit quiet operation Use Outdoor unit quiet operation when you want to decrease the noise level of the outdoor unit Example At...

Page 10: ...t time are displayed on the LCD The timer lamp lights up INFORMATION Each time or is pressed the time setting advances by 10 minutes Holding the button down will change the setting rapidly 4 To stop o...

Page 11: ...ture Note The set temperature is only displayed when the mode setting is on 9 Press Result Temperature and time are set in ON timer Time is set in OFF timer Timer lamp lights orange Result New reserva...

Page 12: ...Smartphone tablet or another smart device with one of the following operating systems Android 4 0 3 or later iOS 7 1 2 or later Internet line and communication device such as a modem router etc Wirele...

Page 13: ...onds in the default screen Result The confirmation display menu appears 2 Keep pressing or until the AP setting display menu appears 3 Press to confirm the selection Result is blinking 4 Connect with...

Page 14: ...the air outlet of the unit Doing so may cause a reduced heating cooling effect or stop operation Turn off the main power supply switch to the unit when the unit is NOT used for longer periods of time...

Page 15: ...C or higher Possible consequence Discoloration and deformation Do NOT use polishing compounds Do NOT use a scrubbing brush Possible consequence The surface finishing peels off DANGER RISK OF ELECTROCU...

Page 16: ...or 10 to 15 minutes in warm water Do NOT remove the filter from frame 3 After washing shake off remaining water and dry the filter in the shade Do NOT wring out the filter when removing water 6 8 To r...

Page 17: ...main power switch If water leaks from the unit Stop the operation The operation switch does NOT work well Turn OFF the power supply If the user interface display indicates the unit number the operatio...

Page 18: ...o insert the batteries on page 4 Make sure that the transmitter is NOT exposed to direct sunlight Check if there are any electronic starter type fluorescent lamps in the room Contact your dealer The u...

Page 19: ...utdoor unit Indoor outdoor unit combination fault Indoor unit Error code Description Indoor unit PCB abnormality Freeze up protection or high pressure control Fan motor DC motor abnormality Streamer u...

Page 20: ...channel MUST be between 1 11 Check if communication is OK See To confirm the wireless adapter connection status on page 12 Try to resetting to the factory default and repeat the setting See To reset t...

Page 21: ......

Page 22: ......

Page 23: ......

Page 24: ...3P485919 7C 2017 12 Copyright 2017 Daikin...

Reviews: