8 Maintenance and service
User reference guide
22
EJHA EHY32AA
Daikin Altherma hybrid monobloc
4P531181-1 – 2018.06
▪ Make sure the desired DHW tank temperature is NOT too high.
Example:
After installation, lower the DHW tank temperature daily
by 1°C and check if you still have enough hot water.
▪ Program to turn ON the domestic hot water pump only during
periods of the day when instant hot water is necessary.
Example:
In the morning and evening.
8
Maintenance and service
8.1
Overview: Maintenance and
service
The installer has to perform a yearly maintenance. You can find the
contact/helpdesk number via the user interface.
As end user, you have to:
▪ Keep the area around the unit clean.
▪ Keep the user interface clean with a soft damp cloth. Do NOT use
any detergents.
▪ Regularly check if the water pressure indicated on the gas boiler is
above 1 bar. Switch off the boiler to see the pressure on the main
display of the gas boiler. Ignore the error that appears on the user
interface. When you turn the gas boiler back on, the error will
disappear.
▪ Make sure that electricity and gas prices defined in the user
interface are up-to-date.
Refrigerant
This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
NOTICE
In Europe, the
greenhouse gas emissions
of the total
refrigerant charge in the system (expressed as tonnes CO
2
equivalent) is used to determine the maintenance intervals.
Follow the applicable legislation.
Formula to calculate the greenhouse gas emissions:
GWP value of the refrigerant × Total refrigerant charge [in
kg] / 1000
Please contact your installer for more information.
WARNING: FLAMMABLE MATERIAL
The refrigerant inside this unit is mildly flammable.
WARNING
The appliance shall be stored in a room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).
WARNING
▪ Do NOT pierce or burn refrigerant cycle parts.
▪ Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪ Be aware that the refrigerant inside the system is
odourless.
WARNING
The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.
Turn off any combustible heating devices, ventilate the
room, and contact the dealer where you purchased the
unit.
Do NOT use the unit until a service person confirms that
the part from which the refrigerant leaked has been
repaired.
8.2
To find the contact/helpdesk
number
Prerequisite:
You switched the permission level to Advanced end
user.
1
Go to [6.3.2]:
> Information > Error handling > Contact/
helpdesk number.
9
Troubleshooting
9.1
Overview: Troubleshooting
If a malfunction occurs, is displayed on the home pages. You can
press
to display more information about the malfunction.
For the symptoms listed below, you can try to solve the problem
yourself. For any other problem, contact your installer. You can find
the contact/helpdesk number via the user interface.
9.2
To check the error history
Prerequisite:
Only available if is displayed on the home pages.
1
Go to [6.3.1]:
> Information > Error handling > Error history.
9.3
To check the warning history
Prerequisite:
Only available if is displayed on the home pages.
1
Go to [6.3.1]:
> Information > Error handling > Warning
history.
9.4
Symptom: You are feeling too cold
(hot) in your living room
Possible cause
Corrective action
The desired room temperature is
too low (high).
Increase (decrease) the desired
room temperature.
If the problem recurs daily, do
one of the following:
▪ Increase (decrease) the room
temperature preset value.
▪ Adjust the room temperature
schedule.
The desired room temperature
cannot be reached.
Increase the desired leaving
water temperature in accordance
with the heat emitter type.
