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Table of contents

User reference guide

2

EJHA EHY32AA

Daikin Altherma hybrid monobloc

4P531181-1 – 2018.06

Table of contents

1 General safety precautions

2

1.1

About the documentation ..........................................................

2

1.1.1

Meaning of warnings and symbols..............................

2

1.2

For the user ...............................................................................

3

2 About this document

3

3 About the system

4

3.1

About freeze protection .............................................................

4

3.2

Components in a typical system layout .....................................

4

4 Operation

4

4.1

Overview: Operation..................................................................

4

4.2

The user interface at a glance...................................................

5

4.2.1

Buttons........................................................................

5

4.2.2

Status icons ................................................................

5

4.3

Basic usage ...............................................................................

6

4.3.1

Using home pages ......................................................

6

4.3.2

Using the menu structure............................................

6

4.3.3

Turning ON/OFF controls............................................

6

4.4

Space heating control................................................................

7

4.4.1

About space heating control .......................................

7

4.4.2

Setting the space operation mode ..............................

7

4.4.3

Determining which temperature control you are using

7

4.4.4

Room thermostat control - About room thermostat
control .........................................................................

7

4.4.5

Room thermostat control - Using the room
temperature home pages............................................

8

4.4.6

Room thermostat control - Using the leaving water
temperature home pages............................................

9

4.4.7

Leaving water temperature control - About leaving
water temperature control ........................................... 10

4.4.8

Leaving water temperature control - Using leaving
water temperature control according to a schedule .... 10

4.4.9

Leaving water temperature control - Using leaving
water temperature control NOT according to a
schedule...................................................................... 10

4.4.10

External room thermostat control - About external
room thermostat control .............................................. 10

4.4.11

External room thermostat control - Using external
room thermostat control .............................................. 10

4.5

Domestic hot water control ........................................................

10

4.5.1

About domestic hot water control................................ 10

4.5.2

Instant DHW (no tank installed) .................................. 11

4.5.3

Tank ............................................................................ 11

4.6

Advanced usage........................................................................

13

4.6.1

About changing the user permission level .................. 13

4.6.2

Using quiet mode ........................................................ 13

4.6.3

Using holiday mode .................................................... 14

4.6.4

Reading out information.............................................. 15

4.6.5

Configuring date, time, units of measurement,
contrast and backlight ................................................. 15

4.6.6

Configuring user profile and home pages ................... 15

4.6.7

Locking and unlocking buttons and functions ............. 16

4.7

Preset values and schedules ....................................................

16

4.7.1

Using preset values .................................................... 16

4.7.2

Using and programming schedules ............................ 16

4.7.3

Schedules: Example ................................................... 17

4.7.4

Predefined schedules: Room tempe leaving
water temperature (main)............................................ 17

4.7.5

Predefined schedules: DHW tank temperature........... 18

4.8

Weather dependent operation...................................................

18

4.8.1

To set the weather dependent settings....................... 18

4.9

Menu structure: Overview user settings ....................................

19

4.10

Installer settings: Tables to be filled in by installer ....................

20

4.10.1

Quick wizard ............................................................... 20

4.10.2

Space heating control ................................................. 20

4.10.3

Domestic hot water control [A.4] .................................. 20

4.10.4

Contact/helpdesk number [6.3.2] ................................. 20

5 Setting the energy prices

20

5.1

To set the fuel price .................................................................... 20

5.2

To set the electricity price........................................................... 20

5.3

To set the electricity price schedule timer .................................. 20

5.4

About energy prices in case of an incentive per kWh
renewable energy ....................................................................... 21

5.4.1

To set the fuel price in case of an incentive per kWh
renewable energy ........................................................ 21

5.4.2

To set the electricity price in case of an incentive per
kWh renewable energy ................................................ 21

5.4.3

Example ....................................................................... 21

6 Energy visualisation

21

6.1

To view the energy statistics ...................................................... 21

7 Energy saving tips

21

8 Maintenance and service

22

8.1

Overview: Maintenance and service .......................................... 22

8.2

To find the contact/helpdesk number ......................................... 22

9 Troubleshooting

22

9.1

Overview: Troubleshooting......................................................... 22

9.2

To check the error history........................................................... 22

9.3

To check the warning history...................................................... 22

9.4

Symptom: You are feeling too cold (hot) in your living room ...... 22

9.5

Symptom: The water at the tap is too cold ................................. 23

9.6

Symptom: Heat pump failure ...................................................... 23

9.7

Symptom: The system is making gurgling noises after
commissioning............................................................................ 23

10 Relocation

23

10.1

Overview: Relocation ................................................................. 23

11 Disposal

23

12 Glossary

24

1

General safety precautions

1.1

About the documentation

▪ The  original  documentation  is  written  in  English.  All  other

languages are translations.

▪ The precautions described in this document cover very important

topics, follow them carefully.

▪ The  installation  of  the  system,  and  all  activities  described  in  the

installation  manual  and  the  installer  reference  guide  MUST  be
performed by an authorised installer.

1.1.1

Meaning of warnings and symbols

DANGER

Indicates a situation that results in death or serious injury.

DANGER: RISK OF ELECTROCUTION

Indicates a situation that could result in electrocution.

DANGER: RISK OF BURNING

Indicates a situation that could result in burning because of
extreme hot or cold temperatures.

DANGER: RISK OF EXPLOSION

Indicates a situation that could result in explosion.

Summary of Contents for Altherma EHY2KOMB28AA

Page 1: ...User reference guide Daikin Altherma hybrid monobloc English User reference guide Daikin Altherma hybrid monobloc EJHA04AAV3 EHY2KOMB28AA EHY2KOMB32AA...

Page 2: ...schedules Room temperature leaving water temperature main 17 4 7 5 Predefined schedules DHW tank temperature 18 4 8 Weather dependent operation 18 4 8 1 To set the weather dependent settings 18 4 9 M...

Page 3: ...arts must be done by an authorized installer and must comply with applicable legislation Units must be treated at a specialized treatment facility for reuse recycling and recovery By ensuring this pro...

Page 4: ...an cold start up NOTICE During holidays Do NOT turn OFF the power supply The power is needed for the frost protection functions of the outdoor unit Use the holiday mode instead 3 1 About freeze protec...

Page 5: ...F one of the controls room temperature leaving water temperature DHW tank temperature d MENU STRUCTURE BACK Opens the menu structure when you are on a home page Goes up a level when you are navigating...

Page 6: ...Tank Instant DHW DHW To go to a home page 1 Press Result One of the home pages is displayed 2 Press again to display the next home page if any 4 3 2 Using the menu structure About the menu structure Y...

Page 7: ...are Yes NOT linked You can set the leaving water set point on the home page Is displayed next to the set point Then leaving water set point and room temperature set point are No Linked by their preset...

Page 8: ...y using or to adjust the temperature Result The room temperature follows the manually adjusted value but will return to the scheduled value after the overrule period Temperature lock 2 4 6 8 hours or...

Page 9: ...ct Result For the next 2 hours the room will NOT be heated to the scheduled 20 C but to the preset value Eco 18 C After 2 hours the room will heat up again to the scheduled 20 C Advantage You save ene...

Page 10: ...erature is permanent unless the leaving water temperature is according to a schedule In that case the overruling is valid until the next scheduled action 1 Go to 7 4 2 User settings Preset values LWT...

Page 11: ...e home page Tank 2 Check which icons are displayed If is displayed Then the DHW tank mode Reheat mode Scheduled mode Scheduled reheat mode Reheat mode In reheat mode the DHW tank continuously heats up...

Page 12: ...times Example t Tt 60 C 00 00 07 00 50 C 45 C 15 C 14 00 21 00 35 C 1 2 4 5 3 Tt DHW tank temperature t Time 60 C Storage comfort 50 C Storage eco 45 C Reheat 35 C Reheat tank temperature hysteresis v...

Page 13: ...can read out in the menu structure depends on your user permission level End user default Adv end user You can read out more information To set the user permission level to Advanced end user 1 Go to...

Page 14: ...tings will be used To check if holiday mode is activated and or running 1 Press to go to one of the home pages 2 Check the following If is displayed Then One of the following holiday modes is activate...

Page 15: ...handling Error history and contact helpdesk number 6 4 User permission level Current user permission level 6 5 Actuators Status mode of each actuator Example Domestic hot water pump ON OFF 6 6 Operat...

Page 16: ...re than 5 seconds 3 Select a function and press 4 Select Lock or Unlock and press 4 7 Preset values and schedules 4 7 1 Using preset values About preset values You can define preset values for multipl...

Page 17: ...do the following 1 Program 3 room temperature schedules in heating mode and give them appropriate names Example EarlyShift DayShift and LateShift 2 Select the schedule that you currently want to use 4...

Page 18: ...mode see the installer reference guide To set the parameters for the weather dependent curve see below 4 8 1 To set the weather dependent settings Prerequisite You switched the permission level to Ad...

Page 19: ...information Error history Contact helpdesk number Version User interface Indoor unit Outdoor unit User settings Display Temperature lock Set schedules Preset values Allowed operation mode Unit of mea...

Page 20: ...in Contact helpdesk number 5 Setting the energy prices If your system s savings mode is set to Economical it allows you to set a fixed gas price 3 electricity price levels a weekly schedule timer for...

Page 21: ...ics for consumed electricity calculated by the interface itself based on an internal calculation consumed gas only in case of EHY2KOMB28 32AA gas boiler calculated by the interface itself based on an...

Page 22: ...an operating gas appliance or an operating electric heater WARNING Do NOT pierce or burn refrigerant cycle parts Do NOT use cleaning materials or means to accelerate the defrosting process other than...

Page 23: ...mp failure occurs the domestic hot water and space heating operations will stop and need to be recovered manually The user interface will then ask you to confirm whether the boiler can take over the e...

Page 24: ...or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application e...

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Page 28: ...4P531181 1 2018 06 Copyright 2018 Daikin...

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