34
Semi-Automatic Coffee System
Before You Call for Service
Problem Solution Guide (continued)
Problem
May be caused by
What to do
Water goes into drip tray
when coffee is made.
Coffee system clears water
out of pipes after making
coffee.
Normal operation. The coffee system purges
water into the drip tray to make sure that the
water is hot for the next cup.
Milk not hot enough.
Steam nozzle not used long
enough to heat milk.
Use steam nozzle for longer period of time.
Poor foam (milk)
consistency.
Wrong type of milk being
used or non-dairy creamer
used.
Use whole milk for best results. Do not use
non-dairy creamer, half-and-half or non-fat
milk.
Coffee system not hot.
Wait for heating element light to go out. See
page 12.
Steam nozzle not used long
enough to heat milk.
Use steam nozzle for longer period of time.
Water or coffee drips out
of nozzle after coffee is
dispensed.
A small amount of water
or coffee dripping after
dispensing is normal.
Amount of coffee made is
too small.
Drink volume knob set too
low.
Check drink volume setting.
Coffee not hot enough.
Filter holder is cold.
Keep the filter holder installed on the
dispensing collar to keep it hot.
Coffee system is not hot
yet.
Allow coffee system to heat up until the
heating element light goes out before making
coffee.
Coffee comes out of sides
of filter holder.
Filter is clogged.
Clean the filters, dispensing nozzles and filter
holder. See page 24.
Filter holder not inserted
correctly.
Check to make sure that the filter holder (drink
dispensing assembly) is properly tightened into
place. See page 14.
Dirty dispensing collar
gasket.
Clean dispensing collar assembly. See page 26.
