D-Link DES-3028, User Manual

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Warranties/Registration
LIMITED WARRANTY
D-Link provides this limited warranty for its product only to the person or entity who originally purchased the product from D-Link or its authorized reseller or
distributor. D-Link would fulfill the warranty obligation according to the local warranty policy in which you purchased our products.
Limited Hardware Warranty: D-Link warrants that the hardware portion of the D-Link products described below (“Hardware”)
will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware, for the
period set forth below applicable to the product type (“Warranty Period”) if the Hardware is used and serviced in accordance with
applicable documentation; provided that a completed Registration Card is returned to an Authorized D-Link Service Office within
ninety (90) days after the date of original retail purchase of the Hardware. If a completed Registration Card is not received by an
authorized D-Link Service Office within such ninety (90) period, then the Warranty Period shall be ninety (90) days from the date
of purchase.
Product Type Warranty Period
Product (including Power Supplies and Fans)
One (1) Year
Spare parts and pare kits
Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner. Such repair or replacement will be rendered by D-
Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or of an identical make, model or part; D-Link may in its discretion
may replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior)
in all material respects to the defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is
delivered. If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace the defective
Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All
Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or
refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current
functional specifications for the Software, as set forth in the applicable documentation, from the date of original delivery of the Software for a period of ninety (90)
days (“Warranty Period”), if the Software is properly installed on approved hardware and operated as contemplated in its documentation. D-Link further warrants
that, during the Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical defects. D-Link’s sole obligation shall be to
replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s functional specifications for the Software. Except
as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. The Warranty Period shall extend for an additional ninety (90) days after any replacement Software is delivered. If a
material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software,
the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies
thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration Card. The Registration Card provided at the back of this manual must be completed and returned to an Authorized D-Link Service Office for each D-
Link product within ninety (90) days after the product is purchased and/or licensed. The addresses/telephone/fax list of the nearest Authorized D-Link Service
Office is provided in the back of this manual. FAILURE TO PROPERLY COMPLETE AND TIMELY RETURN THE REGISTRATION CARD MAY AFFECT
THE WARRANTY FOR THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period to an Authorized D-Link Service
Office. The claim must include a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
The original product owner must obtain a Return Material Authorization (RMA) number from the Authorized D-Link Service Office and, if requested, provide
written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided. After an RMA
number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit,
and the RMA number must be prominently marked on the outside of the package. The packaged product shall be insured and shipped to Authorized D-Link
Service Office with all shipping costs prepaid. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing
requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and
return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be
defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or
service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or
removed;
Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; and
Any hardware, software, firmware or other products or services provided by anyone other than D-Link.