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AutoView 200 Installer/User Guide
C: Troubleshooting
Our Technical Support staff is ready to assist you with any installation or
hardware problems you encounter with your Cybex product. If a problem
should develop, follow the steps below for the fastest possible service:
1. Check the troubleshooting tables below to see if the problem can be
resolved by following the procedures outlined.
2. If you are unable to find a resolution, recreate the problem when
possible. Fill out the Problem Report in Appendix D completely.
3. Call Cybex Technical Support for assistance. Have your Problem Report
with you when you call or fax it to Technical Support directly. To
expedite assistance, have this manual with you when you call, along
with a copy of your invoice giving the date purchased and other
identifying data.
Symptom
Action
No status light
Verify unit is turned on. Check power cable. If status
light still does not light, turn off the unit and check the
fuse located under the power cord connector. If the
problem persists, contact Cybex Technical Support.
Red status LED lit
Internal unit failure. Contact Cybex Technical Support.
Red Status LED Blinking
Bad FLASH memory on power up. Contact Cybex
Technical Support.
Green channel LED not lit
Verify that the computer is powered on. Check the
cabling between your computer and the AutoView 200.
Verify that a keyboard works when plugged directly into
your PC. If the problem persists, contact Cybex
Technical Support.
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