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Limited Warranty
Read the following terms and conditions carefully before using the
CyberPower ATS PDU series. By using the Product, you consent to be bound
by and become a party to the terms and conditions of this Limited Warranty.
If you do not agree to the terms and conditions of this Warranty, you should
return the Product for a full refund prior to using it.
Who Is Providing This Warranty?
Cyber Power Systems, Inc. provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product
under normal use and conditions.
What Is The Period of Coverage?
For USA and Canada, CyberPower provides a 3-Year limited warranty to the
original purchaser who owns the Product. For other regions, please contact
your local CyberPower sales team for more information.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or
otherwise transfer the Product.
How Do You Get Service?
1. You can use the contact information mentioned above for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date,
and the item(s) of Connected Equipment.
3. You must provide a purchase receipt (or other proof of the original
purchase) and provide a description of the defect.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair
or replace it at CyberPower's expense, or, if CyberPower is unable to or
decides not to repair or replace the Product (if defective) within a reasonable
time, CyberPower will refund to you the full purchase price you paid for the
Product (purchase receipt showing price paid is required).
Who Pays for Shipping?
We pay when we send items to you; you pay when you send items to us.
What Are Some Things This Warranty Does Not Cover?
1. This Warranty does not cover any software that is damaged or needs to be
replaced due to the failure of the Product or any data that is lost as a result
of the failure or the restoration of data or records, or the reinstallation of
software.
2. This Warranty does not cover or apply to: misuse, modification, operation
or storage outside environmental limits of the Product or the equipment
connected to it, nor for damage while in transit or in storage, nor if there
has been improper operation or maintenance, or use with items not
designed or intended for use with the Product, such as laser printers,
appliances, aquariums, medical or life support devices, etc.
What Are The Limitations?
1. This Warranty does not apply unless the Product and the equipment that
was connected to it were connected to properly wired and grounded
outlets (including compliance with electrical and safety codes of the
most current electrical code), without the use of any adapters or other
connectors.
2. The Product must have been plugged directly into the power source and
the equipment connected to the Product must be directly connected to
the Product and not "daisy-chained" together in serial fashion with any
extension cords, another Product or device similar to the Product, surge
suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly
in a suitable and proper environment and in conformance with any license,
instruction manual, or warnings provided with the Product and the
equipment connected to it.
4. The Product must have been used at all times within the limitations on the
Product's VA capacity.
5. The sole and exclusive remedies of the Initial Customer are those provided
by this Warranty
Customer Service & Warranty