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CUES Inc.
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MPlus+ User Manual | CH905
www.cuesinc.com
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APPENDIX B
MPLUS+ FIELD FIRMWARE UPDATE
EQUIPMENT NEEDED:
1. Phillips screwdriver, size #1
2. USB Flash “thumb” drive (Specs: 2TB maximum capacity FAT(16) or FAT32 file system)
PROCEDURE:
1. Load the firmware update file, MPupdate.cfw, onto the USB Flash drive in the “root”,
meaning not inside of any folder. For example, if the thumb drive shows up as drive E:, the
update file should have the following path (address): E:\MPupdate.cfw. For USB Flash
drives containing multiple partitions, the firmware update file must be loaded into the
drive’s first primary partition, typically assigned the lowest letter alphabetically, i.e., closest
to ‘A’, of the partitions on the drive.
To obtain the MPlus+ firmware update file, please contact CUES Customer Service at
1-800-327-7791.
2. Power-down the MPlus+, if necessary, by pressing the power button.
3. Using the Phillips screwdriver, unscrew the 14 screws that secure the keyboard panel to
the fold-down portion of the MPlus+ Control Unit.