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       CUES Inc.

,

 MPlus+ User Manual  |   CH905

 www.cuesinc.com

,

 | [email protected]

APPENDIX B

MPLUS+ FIELD FIRMWARE UPDATE

EQUIPMENT NEEDED:

1.  Phillips screwdriver, size #1

2.  USB Flash “thumb” drive (Specs: 2TB maximum capacity FAT(16) or FAT32 file system)

PROCEDURE:

1.  Load the firmware update file, MPupdate.cfw, onto the USB Flash drive in the “root”,   

 

meaning not inside of any folder. For example, if the thumb drive shows up as drive E:, the  

 

update file should have the following path (address):  E:\MPupdate.cfw. For USB Flash  

 

drives containing multiple partitions, the firmware update file must be loaded into the   

 

drive’s first primary partition, typically assigned the lowest letter alphabetically, i.e., closest  

 

to ‘A’, of the partitions on the drive.

To obtain the MPlus+ firmware update file, please contact CUES Customer Service at 

1-800-327-7791.

2.  Power-down the MPlus+, if necessary, by pressing the power button.

3.  Using the Phillips screwdriver, unscrew the 14 screws that secure the keyboard panel to  
 

the fold-down portion of the MPlus+ Control Unit.

Summary of Contents for MPlus+

Page 1: ...MPlus OPERATION MAINTENANCE MANUAL P N CH905 Revision 020921 Portable Lateral Mini Mainline Push System CUES MPlus XL Configuration...

Page 2: ...MPlus XL 15 Adjusting the Handle Height 16 Adjusting the Cable Guide 17 Installing the Debris Bag 18 Installing the Accessory Bag 19 Installing the Control Unit 20 Installing the Sunshade 22 Connecti...

Page 3: ...6 MPT Status 56 Copyright 58 Preconfigured Text Writing Screens 59 Other Codes 60 CUES Base Codes 62 CHAPTER 5 BOMs Drawings BOMs and Drawings 73 APPENDICES Appendix A List of Status Messages 82 Appen...

Page 4: ...Specifications may change without notice All rights are reserved No part of this publication may be reproduced stored in any information system or transmittedbyanymeans manual electronic ormechanicalw...

Page 5: ...C power If uncertain about your specific system or need more information regarding the MPlus please call our Customer Service Department at 1 800 327 7791 The CUES MPlus is designed to Operate as an A...

Page 6: ...2 2 CUES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com EQUIPMENT OVERVIEW 1 STANDARD MPLUS SYSTEM 3 4 2...

Page 7: ...eo Audio distance counter quadrature and 12VDC outputs and a Video input Built in Li Ion Battery with advanced charging technology for 4 hours of continuous use Universal AC power input 85 264 volt AC...

Page 8: ...connecting the coiler to the control unit CH070 AC power cord for 85 264 volt AC 50 60 Hz operation 165006 Camera head protection sleeve LM299 MPLUS STANDARD SYSTEM CONTINUED SYSTEM WEIGHTS STANDARD M...

Page 9: ...30PE 350 ft push cable CH347 35PE MPlus Control Unit with digital wireless video transmission kit CH377 1 Truck Digital 2 4 GHz Wireless Video Receiver kit to work with wireless MPlus CH377 1 option...

Page 10: ...2 6 CUES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com EQUIPMENT OVERVIEW MPLUS XL LARGE CONFIGURATION SYSTEM 1 4 2 3 5...

Page 11: ...ry with advanced charging technology for 4 hours of continuous use Universal AC power input 85 264 volt AC 50 60 Hz or 12 volt DC power source Operation Maintenance User Manual CH301 Stainless Steel C...

Page 12: ...M299 for SR320 configured systems Large pipe skid for 6 12 pipe operation CH906 for LL300 P T configured systems optional for SR320 configurations 6 MPLUS XL LARGE CONFIGURATION SYSTEM CONTINUED SYSTE...

Page 13: ...ft push cable CH346 10PE 150 ft push cable CH346 20PE 250 ft push cable CH346 25PE 300 ft push cable CH346 30PE 350 ft push cable CH346 35PE 400 ft push cable CH346 40PE 500 ft push cable CH346 50PE...

Page 14: ...if needed is attached to the mini camera as shown in this chapter Mini Camera Standard or XL System Ensure the mini camera is connected and secured to the CX 1 cable end as shown in this chapter Adjus...

Page 15: ...el rotate the PCU vertically and left to right to place the unit in differing viewing angles Oncethedesiredpositionisdetermined securetheunit byturningthehandknobs Mini Pan Tilt Camera XL System Only...

Page 16: ...tering Ball 2 Pieces P N LM299 Self Upright Camera P N SR320 To install the self upright camera and centering ball on the MPlus perform the following Removetheorangecapthatiscoveringtheend of the CX 1...

Page 17: ...D CENTERING BALL STANDARD MPLUS CONTINUED Slide the bottom piece of the centering ball onto the end of the CX 1 connector as shown Secure the mini camera to the end of the CX 1 connector as shown Plac...

Page 18: ...era into the spring assembly Using a stubby 3 32 Allen Wrench HW2908 routethe 6 suppliedscrews 103089 throughthe 6 holeslocatedat the end of the spring assembly and tighten until securely seated on th...

Page 19: ...the O ring Screw the camera into the spring assembly until it is securely seated NOTE If the electrical contacts on the push cable CH346 __PE or spring assembly CH342 are dirty clean them with alcohol...

Page 20: ...EIGHT STANDARD MPLUS ONLY The MPlus includes a height adjustable handle for portability with cam locks and button stops To adjust the height of the handle open the cam locks on each side of the handle...

Page 21: ...ded to guide the cable while being released retrieved from the coiler The cable guide is set at the factory but can be adjusted based on your specific needs To adjust the cable guide loosen the bolt l...

Page 22: ...n optional debris bag is provided to prevent debris from spilling leaking out during and after the inspection To attach the debris bag perform the following Wrap the bag around the coiler cable as sho...

Page 23: ...ent carry handle for portability To attach remove the bag secure the 3 velcro flaps onto the cable reel as shown and per below Secure the long flap at the bottom of the bag around the bottom of the co...

Page 24: ...orage TheControl Unit features a quick connect mount for attaching to the coiler The quick connect click lock feature is a no hand locking mechanism for simple and secure mounting To install the contr...

Page 25: ...swivel vertically approximately 90 degrees and rotate left to right approximately 180 degrees for different viewing angles To change the angle of the control unit release the hand knob located on the...

Page 26: ...TALLATION INSTALLING THE SUNSHADE STANDARD OR XL VERSION A removable sunshade is provided for optimum visibility in extreme sunlight conditions To install the sunshade ensure the magnetic flap is atta...

Page 27: ...DARD OR XL VERSION The coiler and AC connections are located on the side of the control unit Attach the interconnect cable P N CH070 from the coiler to the control unit as shown Connect the AC power c...

Page 28: ...X NOTE enter actual length to one decimal place using the Up Arrow and Down Arrow keys to modify the value in the field displayed Use the Left Arrow and Right Arrow keys to move within the field The...

Page 29: ...equires that all of the cable be retracted into the coiler for the distance to count properly Count direction refers to whether the footage counts up or down when the cable is pulled out AUX REEL SCAL...

Page 30: ...nt is connected as described in the SET UP INSTALLATION chapter 2 Prior to turning on the system ensure that all of the cable is inside of the basket coiler because the firmware assumes this is the ca...

Page 31: ...ower camera lightring recording video titling and observation coding POWER ON OFF POWER INDICATOR LIGHT BATTERY FULLY CHARGED INDICATOR GREEN BATTERY IS CHARGING INDICATOR YELLOW BATTERY NEEDS SERVICI...

Page 32: ...lowing are interconnecting options available for your MPlus system Please contact CUES for a recommended or full list of available options Auxilliary Microphone Jack Multipurpose I O Port CH352 Cable...

Page 33: ...quencies including 128 Hz 1 kHz 8 Hz and 33 kHz Maximum10watts PleasecontactCUESfor recommended transmitter options BRAKE TENSION STANDARD OR XL VERSION Abraketensionadjustmenthandleisprovided to free...

Page 34: ...battery gauge is selectable from the system menu A low battery indicator will be displayed on the monitor at 10 remaining power even if battery gauge OFF is selected in the system menu A low battery...

Page 35: ...ess BUTTON Press to increase the LED brightness from low to high in 19 steps LED DOWN Brightness BUTTON Press to decrease the LED brightness from high to low in 19 steps DISTANCE COUNTER RESET Press t...

Page 36: ...L VIDEO RECORDER DVR CONTROLS DIAGRAM UP ARROW DVR NAVIGATION LEFT ARROW DVR NAVIGATION FAST REWIND SHIFT MENU TOGGLE DVR ON AND BYPASS DVR MENU SELECT PHOTO RECORD STOP RECORDING BACK OUT OF DVR MENU...

Page 37: ...from the Play Video External or Play Video Internal The STOP button is used to back out of the menu structure in one step increments 3 DVR Menu Arrow Keys Up Arrow used to navigate DVR menu screens wh...

Page 38: ...e first video made on October 17 2017 will be named 20171017 00 00 is the first number in the sequence All videos will have the file extension mp4 when shown in lists Snapshots will be named by their...

Page 39: ...4 CUES Inc MPlus User Manual CH905 35 www cuesinc com salesinfo cuesinc com OPERATING THE SYSTEM This page intentionally left blank...

Page 40: ...D TOGGLE FREQUENCY HIGH LOW CURVED RIGHT ARROW AT TOP OF DPAD ROTATE PAN TILT CAMERA CLOCKWISE RIGHT ARROW AT RIGHT PAN THE PAN TILT CAMERA TO THE RIGHT F FOCUS THE PAN TILT CAMERA FAR HOME HOME THE P...

Page 41: ...Camera 4 F Focus the Pan Tilt camera near 5 Curved Right Arrow at top of DPad Rotate Pan Tilt Camera clockwise 6 Right arrow at right Pan the Pan Tilt Camera to the right 7 Curved Right Arrow at bott...

Page 42: ...cuesinc com OPERATING THE SYSTEM QWERTY KEYBOARD FUNCTIONS Basic keypad QWERTY 62 characters keys Will function with Titler Pages CLIENT PAGE USER PAGE OWNER PAGE FREE FORM ARROW MODE OBSERVATION CODE...

Page 43: ...r UP to move to the previous selection Down Arrow Cursor DOWN to move to the next selection Right Arrow Press to accept the selection Left Arrow Press to go back up one menu level Navigation Additiona...

Page 44: ...on exiting from the field by pressing ENTER or ESC SET DATE MM DD YY NOTE use the Up Arrow and Down Arrow keys to modify the value in the field displayed Use the Left Arrow and Right Arrow keys to mov...

Page 45: ...ootage distance COILER SETUP COILER TYPE PUSH ROD LENGTH COUNT DIRECTION COILER SETUP COUNT DIRECTION UP DOWN COUNT DIRECTION COILER TYPE WARNING ALL CABLE MUST BE IN BEFORE PROCEEDING STANDARD BASKET...

Page 46: ...com OPERATING THE SYSTEM CAMERA SETUP CAMERA HEAD TYPE VIDEO FORMAT MINI PAN TILT SETTINGS CAMERA SETUP CAMERA HEAD TYPE SR3 SERIES PS3 SERIES MINI PAN TILT CAMERA HEAD TYPE VIDEO FORMAT WARNING THE...

Page 47: ...MWARE VERSION XXX READ PRESSURE XX X PSI CAMERA SETUP SONDE POWER OFF ON SONDE POWER SONDE FREQUENCY 512 Hz 8 KHz SONDE FREQUENCY Selecting READ FIRMWARE VERSION will read the camera s firmware versio...

Page 48: ...ve to move to the WIRELESS VIDEO TRANSMITTER MENU and TURN POWER ON whenever he wishes to use the wireless video transmitter Selecting ON will set the POWER STATE at start up to ON The operator will n...

Page 49: ...s User Manual CH905 45 www cuesinc com salesinfo cuesinc com OPERATING THE SYSTEM ADVANCED CONFIGURATION WVT PAIRING UNITS SYSTEM U S IMPERIAL METRIC UNITS SYSTEM WVT PAIRING PAIRING NOT REQUIRED ID O...

Page 50: ...display for the benefit of the operator and will not show up on the video being passed to Granite Also the DVR is disabled while on this screen because it is being bypassed and thus its control butto...

Page 51: ...and the DISTANCE COUNTER will be displayed on the second row This applies only to the LIVE MODE screen which has the second row available All other menu screens and the CLIENT USER OWNER AND FREE FORM...

Page 52: ...displays such that all their characters fit nicely on the display CENTER DISPLAY CENTER DISPLAY ADJUST CAMERA DISPLAY ADJUST ONSCREEN DISPLAY ADVANCED OPTIONS ADVANCED OPTIONS CUSTOMIZE TEXT WRITNG SC...

Page 53: ...AGE BACKGROUND CLIENT PAGE BACKGROUND OFF ON CUSTOMIZE USER PAGE CUSTOMIZE USER PAGE TEXT BACKGROUND This controls whether the CLIENT PAGE has a video background OFF default or a black background ON S...

Page 54: ...background OFF default or a black background ON Setting the background to ON may be useful for recording purposes in order to get all the information to be displayed without having the video image ob...

Page 55: ...ND OFF ON This controls whether the OWNER PAGE has a video background OFF default or a black background ON Setting the background to ON may be useful for recording purposes in order to get all the inf...

Page 56: ...FREE FORM PAGE has a video background OFF default or a black background ON Setting the background to ON may be useful for recording purposes in order to get all the information to be displayed without...

Page 57: ...dlock characters in positions where they don t currently reside To type over one of the field namesprovided simplymovethecursorusingthearrowkeystothatfieldandbegintyping To type over one of the unlock...

Page 58: ...ATE CUSTOM CODES allows the operator to add up to 50 custom codes of up to 27 characters each of which will be added to a sorted list that is displayed when the OBSERVATION CODES button is pressed and...

Page 59: ...salistofthecustomcodesandallowstheoperator to delete a custom code by first pressing ENTER to select it which causes the message to be displayed ARE YOU SURE YOU WANT TO PROCEED PRESS ENTER TO DELETE...

Page 60: ...V Y YY A KYBD POWER OK TEMP ZZZ C SYSTEM STATUS The SYSTEM STATUS screen displays the voltage and amperage readings of the camera lights 12V battery and keyboard for diagnostics purposes Voltage is gi...

Page 61: ...OFF Rotate status can be CCW CW OFF Focus status can be NEAR FAR OFF Self Leveling can be ON or OFF At home Pan can be YES or NO Sonde status can be ON or OFF 512Hz or 8KHz Pressing the Home button on...

Page 62: ...327 7791 FAX 407 425 1569 WWW CUESINC COM COPYRIGHT The copyright screen contains contact information for the vendor SYSTEM INFORMATION FIRMWARE VERSION USAGE TIME COPYRIGHT SYSTEM INFORMATION FIRMWAR...

Page 63: ...may quickly set up with new information ARROW MODE an arrow is displayed on the screen The arrow can be positioned anywhere on the screen to help identify voids defects or other observations in the p...

Page 64: ...lay where it will be recorded assuming the DVR is on OBSERVATION CODES press to select and enter observation codes while recording the inspection Selecting a CUES CODE or CUSTOM CODE observation code...

Page 65: ...code expanded definition of the code at which time ENTER again will select the code When a code is selected it is written to the top one or two lines of the CAMERA display which will be recorded assu...

Page 66: ...sits Attached Grease DAR Deposits Attached Ragging DAZ Deposits Attached Other DI Dropped Invert DNF Deposits Ingressed Fine DNGV Deposits Ingressed Gravel DNZ Deposits Ingressed Other DSC Deposits Se...

Page 67: ...IR Infil Runner IS Infil Stain ISGT Intruding Sealing Grout ISSR Intruding Sealing Ring ISSRB Intruding Sealing Ring Broken ISSRH Intruding Sealing Ring Hanging ISSRL Intruding Sealing Ring Loose Poo...

Page 68: ...acle Brick OBC Obstacle Thru Connection OBI ObstacleIntrudingThruWall OBJ Obstacle In Joint OBM Obstacle Pipe Material OBN Obstacle Construction Debris OBP ObstacleExternalPipeorCable OBR Obstacle Roc...

Page 69: ...hemical SMWM Surface Missing Wall Mechanical SMWZ Surface Missing Wall Unknown SRC Surface Reinforcement Corroded SRCC Surface Reinforcement Corroded Chemical SRCM Surface Reinforcement Corroded Mecha...

Page 70: ...Surface Other Unknown TB Tap Break in TBA Tap Break in Active TBB Tap Break in Abandoned TBC Tap Break in Capped TBD Tap Break in Defective TBI Tap Break in Intruding VC Vermin Cockroach VR Vermin Rat...

Page 71: ...oned Survey Bricks Missing Severe Medium Light Broken Hole Void Visible Large Void Visible Medium Void Visible Small Soil Visible Large Soil Visible Medium Soil Visible Small Camera Under Water Catch...

Page 72: ...rack Multiple Narrow Longitudinal Narrow Circular Narrow Spiral Wider Multiple Wider Longitudinal Wider Circular Wider Spiral Narrow Dead End Debris 30 30 20 10 Deformed 10 10 Deposits Severe Medium L...

Page 73: ...ration Severe Medium Light Intruding Sealing Grout Hanging Gasket 30 Hanging Gasket 30 Hanging Gasket 20 Hanging Gasket 10 Intruding Sealing Ring Hanging Gasket 30 Hanging Gasket 30 Hanging Gasket 20...

Page 74: ...n Box Lateral Capped Live Connection Lateral Abandoned Unsealed Lateral Blocked Lateral Connection Prblm Blocked Protruding Pipe Damaged Factory Defective Pipe Lining Failure Other Undercut connection...

Page 75: ...t in Joint Light Medium Heavy Root in Lateral Light Medium Heavy Sag Severe Medium Light Satisfactory Start Against Flow Start Lateral Inspection Start With Flow Status Stop Surface Damage Sev Mat Dam...

Page 76: ...ES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com OPERATING THE SYSTEM CUES BASE CODES Tee Connection Vermin Other Mice Rat Cockroach Water Level 100 75 50 25 25 Water Mark 75 50 We...

Page 77: ...5 CUES Inc MPlus User Manual CH905 73 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 1a MPlus System Interface CH950 INST Rev D...

Page 78: ...5 74 CUES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 1b MPlus System Interface CH950 INST Rev D...

Page 79: ...5 CUES Inc MPlus User Manual CH905 75 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 2a Lateral Push System Coiler Assembly CH300 Rev H...

Page 80: ...5 76 CUES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 2b Lateral Push System Coiler Assembly CH300 Rev H...

Page 81: ...100139 2 0015 SCREW CAP SKT HD 8 32X7 8 SST 103067 2 0016 SCREW CAP SKT HD 6 32X3 8 SST 105071 4 0017 PLATE MNTG CONN EC2080 CH037 1 0018 SCREW CAP SKT HD 4 40X3 8 SST 100054 3 0019 O RING 2 023 BUNA...

Page 82: ...TON SINGLE END 0 25OD HW4022 2 0048 WASHER 2 ODX0 37 IDX 37 THK BLK HW2914 1 0049 SCREW CAP SKT HD 10 32X3 8 SST 103030 4 0050 PLUG HOLE F 3 4 HOLE HW899 1 0051 MRO REMOVABLE LCK ND 121200 2 BLUE CS03...

Page 83: ...5 CUES Inc MPlus User Manual CH905 79 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 3 Lateral Push System Accessory Bag CH061 Rev...

Page 84: ...5 80 CUES Inc MPlus User Manual CH905 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 4 Cable Assembly Controller Coiler 10 MPlus CH070 Rev C...

Page 85: ...5 CUES Inc MPlus User Manual CH905 81 www cuesinc com salesinfo cuesinc com EXPLODED VIEW DRAWINGS BOM S Figure 5 Push Cable Assembly 10PE 40PE MPlus CH347 Rev...

Page 86: ...OUND ON CODE CAN T BE ALL SPACES COILER SET TO AUX REEL COILER SET TO XL BASKET COILER SET TO STD BASKET COUNT DIRECTION SET TO DOWN COUNT DIRECTION SET TO UP CUSTOM LIST IS EMPTY DATE ONLY IN TOP LEF...

Page 87: ...CT CODE SCREEN NOT AVAILABLE SIMULTANEOUS P T ENABLED SIMULTANEOUS P T DISABLED SONDE FREQUENCY NOW 512 HZ SONDE FREQUENCY NOW 8 KHZ SONDE NOW OFF SONDE NOW ON TIME DATE OFF TIME DATE IN TOP LEFT TIME...

Page 88: ...ll cause this message to be displayed FUNCTION NOT AVAILABLE Any time the operator tries to do something for which he doesn t have the proper equipment e g move the Mini Pan Tilt camera when he isn t...

Page 89: ...message will only be displayed if the firmware has an unresolved error UNSUPPORTED USB DEVICE This message will be displayed if the firmware detects something other than the keyboard during normal ope...

Page 90: ...drive E the update file should have the following path address E MPupdate cfw For USB Flash drives containing multiple partitions the firmware update file must be loaded into the drive s first primary...

Page 91: ...om salesinfo cuesinc com APPENDIX B 4 Locate the circuit board attached to the underside of the keyboard panel Insert the USB Flash drive into the USB port J4 on top of this circuit board 5 Movethesli...

Page 92: ...the firmware update mode 7 Wait while the MPlus firmware is updated Onscreen messages indicate the update progress and will identify if any issues occur during programming Please refer to the Troubles...

Page 93: ...USB device UNSUPPORTED CONFIG DSCRPTR o The Configuration Descriptor data received from the USB device was too large to fit into the internal buffer o This is an uncommon error that should only occur...

Page 94: ...ay have gone bad UPDATE FILE NOT FOUND o The MPlus firmware update program was unable to locate a filename that matches the firmware update file MPupdate cfw in the volume s root directory o Check the...

Page 95: ...B CUES Inc MPlus User Manual CH905 91 www cuesinc com salesinfo cuesinc com APPENDIX B This page intentionally left blank...

Page 96: ...o any materials or parts thereof which have a been repaired or altered by anyone other than CUES without CUES written consent b been subject to misuse abuse negligence accident or damage c not been in...

Page 97: ...AUTIONS Precautions must always be taken when operating electronic equipment Exposed wires damaged equipment or improper operation can lead to a dangerous situation Please take a few minutes and read...

Page 98: ...event damage during shipping 9 Freight on the material returned is to be prepaid by the customer Depending on the warranty determination CUES at its option may credit freight charges both ways 10 The...

Page 99: ...e outside of the box 5 Parts must be individually protected from each other original packaging would be best and appropriate packing material must be used to prevent against damage during shipping Not...

Page 100: ...CUES Parts Department Parts turnaround is normally within 24 hours after receipt of order Please note that special shipping arrangements can be made at the time of the order All return shipments recei...

Page 101: ...r SDHC MEMORY CARD WITH EMBEDDED WIRELESS LAN FUNCTIONALITY 053014 Revised STANDARD and OPTIONAL equipment lists 081114 Updated various SYSTEM MENU instructions to current 090214 R02 firmware released...

Page 102: ...ion support software For over 50 years CUES has provided innovative pipeline inspection technology and solutions to enable accurate condition assessment and proactive maintenance programs for buried i...

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