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Chapter 5 – Media Related Troubleshooting

General

This chapter explains how to solve problems related to the exposure media,
and especially how to clear film that is stuck in the imagesetter.

The control panel functionality is described in Handling Cassettes and
Media on page 39.

The Service Utilities mode of the control panel is described in
Calibration and Service Utilities on page 71.

Film Guide Doors

The film guide doors are located behind the service doors. By default, the
film guide upper door is locked (until you open it); the film guide lower
door is unfastened (at all times).

Film guide doors in default state

Summary of Contents for Dolev 4press V

Page 1: ...www creo com User Guide English Dolev 4press V V2 399Z2G644D...

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Page 3: ...Dolev 4press V V2 User Guide...

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Page 5: ...demarks or registered trademarks of Microsoft Corp Xerox is a registered trademark of Xerox Corp Other brand or product names are the trademarks or registered trademarks of their respective owners FCC...

Page 6: ...059 5 355 446 5 359 451 5 359 458 5 367 360 5 384 648 5 384 899 5 412 491 5 412 737 5 420 702 5 420 722 5 459 505 5 473 733 5 481 379 5 488 906 5 497 252 5 508 828 5 509 561 5 517 359 5 519 852 5 526...

Page 7: ...l Safety Precautions 6 Disconnection from the Mains Supply 6 Lithium Battery 6 Interlocks 6 Laser Safety Precautions 8 Laser Precaution Labels 10 Location of Labels 11 1 Introduction to the Imagesette...

Page 8: ...om its Drawer 61 Processing the Film 62 3 Aligning to Punch 65 General 66 Alignment Point on the Imagesetter 67 Alignment Point on the Image 68 Automatic optimal Alignment 69 Custom Alignment 70 4 Cal...

Page 9: ...Contents vii Punching 97 Cut Collect Cut Unload 97 End of Film 98 After Removing the Unloading Accumulating Cassette 98 Inline Processor 99 Index 101...

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Page 11: ...Using this Guide This Guide Includes x Conventions Used in This Guide xi...

Page 12: ...place the unloading accumulating cassette in the imagesetter and update the Media Info table The next section describes the exposure process and the actions that may be taken during it The last part...

Page 13: ...LL CAPS is used for a key or key combination on your keyboard Terminology Clear Place the mouse pointer over the check box for the specified option and click the left mouse button so that the X or che...

Page 14: ...ton and then click the left mouse button Type Type the information Do not press the ENTER or RETURN key DANGER This indicates an imminently hazardous situation which if not avoided will result in deat...

Page 15: ...bout things that may cause process delays or reduce functionality reliability or quality Note A note provides additional information that you may need to consider The reference symbol tells you that r...

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Page 17: ...Safety Precautions Installation Safety Precautions 2 General Safety Precautions 6 Laser Safety Precautions 8...

Page 18: ...voltage at the wall outlet The measured line voltage should suit the nominal line voltage in your country 2 Use the following table to determine the required setting Note Read this chapter carefully...

Page 19: ...ft side of the imagesetter 3 Remove the fuse holder from the unit to provide access to the voltage selector 4 Place a small pen knife or flat head screwdriver under the tab at the bottom of the fuse h...

Page 20: ...ltage selector into the electronic power drawer assembly 10 Push the selector slightly to ensure that it is completely inserted 11 Replace the fuse holder in the unit When properly seated the holder w...

Page 21: ...ss V V2 imagesetter The inline processor is connected via this opening The exposed media is conveyed through this opening and through a mating opening in the processor to the inside of the processor F...

Page 22: ...ersonnel The battery must not to be replaced by the user Interlocks Upon opening the left right service door Interlock switches are designed to disconnect power from the laser and motors You are forbi...

Page 23: ...interlock switch You are forbidden under any circumstances to open covers that need a screwdriver or any other tool to do so Note It may take up to 30 seconds for the rotating prism to rest after the...

Page 24: ...witches are designed to disconnect power from the laser and motors You are forbidden under any circumstances to defeat any of the interlock switches You are forbidden under any circumstances to open c...

Page 25: ...resent in the Output optical connector of the static optics assembly Dynamic optics assembly optical fibers and connectors and on the inside of the imagesetter drum Up to 10 milliwatt of laser power a...

Page 26: ...y of them are damaged Types of Labels Laser precaution labels 1 DANGER LASER LIGHT WHEN OPEN AND INTERLOCKS DEFEATED AVOID EXPOSURE TO BEAM DANGER LASER LIGHT WHEN OPEN AND INTERLOCK DEFEATED AVOID EX...

Page 27: ...Laser Safety Precautions 11 Location of Labels Location of Labels 1 1 Left door open Right door open 2 3 2 Left side view Right side view...

Page 28: ...12 Safety Precautions Rear side view 4...

Page 29: ...Introduction to the Imagesetter Overview 14 Dolev 4press V V2 Features 15 Opening Service Doors 18 Starting Up 20 Shutting Down 23 Resetting 23 Control Panel 24 Imagesetter Specifications 36...

Page 30: ...o produce high quality film output The media that is loaded into the loading cassette can be exposed in single or multiple runs in a continuous manner A punch option allows the definition of customize...

Page 31: ...ss the electronics and optomechanics via the service doors Door Securing Bolts Release these bolts to open the left service door in order to clear stuck media for details see Opening Service Doors bel...

Page 32: ...ys messages icons and imagesetter views that inform you of the current status of the imagesetter and of the cassettes In addition the soft buttons enable you to perform both the basic and the advanced...

Page 33: ...ia Related Troubleshooting Power Cord The power cord should be plugged into the wall outlet or electrical strip on one end and to the imagesetter on the other for details see the Startup and Shutdown...

Page 34: ...es and Media Before starting to expose proceed as follows on page 40 To clear stuck media see Chapter 5 Media Related Troubleshooting on page 87 To open the door proceed as follows 1 Release the three...

Page 35: ...re not to defeat the safety interlocks of the side doors Beware not to touch the spinner motor or the rotating prism while they are rotating Note It may take up to 30 seconds for the rotating prism to...

Page 36: ...he imagesetter 1 To power on the imagesetter press on the upper part of the master power breaker located on the rear side of the imagesetter Master power breaker Off position Note This is required onl...

Page 37: ...ocedure is completed one of the following is indicated on the control panel s LCD screen STANDBY indicates that the imagesetter is ready to expose that is film is already loaded and both the loading a...

Page 38: ...aster power breaker to power off the imagesetter 3 Check that the power cord is plugged into the wall outlet or electrical strip on one end and to the imagesetter on the other 4 Check that a current r...

Page 39: ...tors see Chapter 4 Calibration and Service Utilities on page 71 Resetting When a fatal error message appears reset the imagesetter software and hardware The Reset button is recessed on the top edge of...

Page 40: ...Chapter 1 Imagesetter front view on page 15 The control panel is both an informational tool and an action oriented user interface Control panel For details on the On Off Switch and Reset Button see Ch...

Page 41: ...t displays menus and windows through which you may perform both basic and advanced operations related to the machine and to the exposure media The LCD screen is activated during startup see Chapter 1...

Page 42: ...12 stages some of which are indicated by StartUp specifying a number while others are indicated by the name of the task for example Attach Standby appears when the imagesetter is ready to expose that...

Page 43: ...s software version is compatible with the Creo software version installed on the host workstation Status Icon This area on the top right corner of the screen displays one of the following icons OK Thi...

Page 44: ...below EXPOSING This icon appears when the imagesetter is exposing Imagesetter View This area on the right part of the screen displays one 1 of the following representations of the imagesetter Without...

Page 45: ...Control Panel 29 No inline processor Location of Fatal Error Loading drawer is open Fatal error A Loading area B Drum area C Unloading area D Inline processor E Other areas for example PC...

Page 46: ...tes or Inline Processor This area on the left side of the screen displays one bar that represents the loading cassette and one bar that represents the unloading cassette or inline processor when relev...

Page 47: ...etermined by the currently set punch option according to the current location of the left flange of the film spool and by the width of the currently loaded film according to the current location of th...

Page 48: ...ctly below it Sample soft functions To activate the functionality 1 Press the soft button that corresponds to the desired soft function For example to activate Status press the soft button that is dir...

Page 49: ...o get information on the media and the detectors For further details Chapter 2 Handling Cassettes and Media Util on page 56 Control Panel Status Press the soft button below Status to view system messa...

Page 50: ...at the imagesetter is unable to continue operation An error message indicates that the current process failed You may continue to the next function A warning message provides information related to th...

Page 51: ...the nature of the error If this does not suffice see Chapter 5 Media related Troubleshooting or to a Creo service engineer Note Several detailed messages for example F Startup failed appear when you...

Page 52: ...15 microns Maximum Net Image Area 743x580 mm 29 25 x 22 83 in 743 x 550 mm 29 25 x 21 65 in with optional head punch Page Formats Capability Up to 4 A4 2 A3 4 B4 2 B3 1 A2 1 B2 Press Formats Capabilit...

Page 53: ...sette Minimum 250 mm maximum 609 mm with Inline Processor optional Film Thickness 4 or 7 microns Loading Unloading Fully automatic loading cutting and unloading in daylight to Accumulating Cassette or...

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Page 55: ...Handling Cassettes and Media Overview 40 Loading Film 41 Before Exposing 50 Exposing 54 Unloading Film 61...

Page 56: ...is powered ON see Chapter 1 Introduction to the Imagesetter Starting Up on page 20 Both the film loading and film unloading drawers are open The NOT READY message appears on the control panel see Chap...

Page 57: ...e loading cassette Placing the loaded cassette in its drawer Trimming the film Removing the Loading Cassette from its Drawer To remove the loading cassette from its drawer 1 Pull the film loading draw...

Page 58: ...te 1 Clear sufficient space on a dry tabletop in the darkroom 2 Place the loading cassette on the table with its two 2 spring loaded tabs facing upward The loading cassette Note Be sure to load film u...

Page 59: ...age 43 and Chapter 2 Handling Cassettes and Media Handling the Right Flange on page 44 Handling the Left Flange The left flange should be situated at one of the following positions Closer to the middl...

Page 60: ...ted according to the width of the film To set the right flange 1 Press on the inner part of the right flange and move it until it is detached from the spool 2 Insert the spool into the film roll so th...

Page 61: ...o position 6 Attempt to move the flange slightly to ensure that it is locked in position Placing the Film in the Loading Cassette To place the film into the cassette 1 Insert the loaded film spool int...

Page 62: ...th a click 5 Turn the cassette and grasp it by the inset handles on both its sides 6 Exit the darkroom Placing the Loaded Cassette in its Drawer To place the loaded casette in its drawer 1 Pull the Fi...

Page 63: ...lacing the loading cassette in its drawer 4 Rest the cassette against the rear side of the film loading drawer the side furthest from you Trimming the Film The special film trimmer is included in the...

Page 64: ...trimmer with two 2 fingers of your other hand Film trimmer 3 Place the trimmer on the left side of the film and slide it to the right along the width of the film Note To make sure that trimming is str...

Page 65: ...Loading Film 49 Trimming the film 4 Close the film loading drawer Push firmly until it clicks shut Note If the trimmed film is not parallel to the edge of the cassette repeat the trimming procedure...

Page 66: ...he cassette in the drawer 1 Hold the unloading accumulating cassette by the inset handle at its top center 2 Place the cassette in the film unloading drawer Placing the unloading accumulating cassette...

Page 67: ...f the drawer 4 Close the film unloading drawer Push firmly until it clicks shut Updating the Media Info Table After you close the film loading drawer and the film unloading drawer is already closed th...

Page 68: ...low Done A First Feed is performed and the new film is loaded into the imagesetter drum When the imagesetter completes the first load a STANDBY message is displayed on the control panel For further in...

Page 69: ...Service Utilities on page 71 Vendor toggle field default is None Toggle this field to None the default in order to use the table specified in the Res Int Table field Toggle this field to the name of...

Page 70: ...Status on page 33 Now is the time to send the file you want to expose from the host to the imagesetter After communication between the imagesetter and the host has been established the control panel p...

Page 71: ...t button below Params The Params screen appears Dolev 4PressV 36 000 Dolev 4pressV2 60 000 Params screen 2 To return to the previous screen press the soft button below Params again 3 To activate Statu...

Page 72: ...igin of the film Laser Value This field indicates the laser intensity value of the exposure Res Int Table This field indicates the number of the Res Intensity table For further details see Chapter 4 C...

Page 73: ...ice Utilities Terminate an application This sign on the left is a cursor It points to the active entry This sign indicates that selecting this entry directly activates the related function and exits t...

Page 74: ...f the exposure and the edge of the film Media Info Select this entry to update the parameters of the media after loading a new roll of film For details see Updating the Media Info table above Res Int...

Page 75: ...um and opens the film loading and film unloading drawers Pull the film beyond the edge of the cassette until you feel resistance and trim it see Chapter 2 Handling Cassettes and Media Trimming the Fil...

Page 76: ...hapter 1 Introduction to the Imagesetter Starting Up on page 20 Film Rewind Use this option when Change Media mode is not successful or film is stuck on the drum Open load drawer then select this opti...

Page 77: ...te is full it accumulated 23 m of film the film is cut and the unloading drawer opens automatically To cut the film and open the drawer following the end of a specific exposure select Cut Collect on t...

Page 78: ...rocessing the Film To process Film 1 Take the unloading accumulating cassette to the darkroom film processor 2 Check that a flap of film is sticking out of the cassette if it does not see Chapter 5 Me...

Page 79: ...film processor entry bed 5 To release the film press on both sides of the film gate until it closes with a click 6 Use your fingers to slowly advance the film toward the processor take up roller unti...

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Page 81: ...Aligning to Punch General 66 Alignment Point on the Imagesetter 67 Alignment Point on the Image 68 Automatic optimal Alignment 69...

Page 82: ...m which is intended for plate preparation on Step and Repeat machines To achieve precise image to punch alignment when using tiled flats for plate making Flat B Flat A Results in Proper Alignment on P...

Page 83: ...ng parameters are specified by the punch system The type of punch used up to 9 side punches or 1 head punch The number of holes 1 to 8 for the head punch and or 1 for the side punch The shapes dimensi...

Page 84: ...ecified TL Top Left ML Middle Left BL Bottom Left TC Top Center MC Middle Center BC Bottom Center TR Top Right MR Middle Right BR Bottom Right TR MR BR TC MC BC TL ML BL Top Middle Bottom Head Punch S...

Page 85: ...m according to the location of the pivot punch This is the default value in the Exposure dialog For Example TL aligned with pivot 1 H W Pivot TC aligned with pivot 2 Pivot ML aligned with pivot 3 Pivo...

Page 86: ...to Punch Custom Alignment If you wish to change the default alignment point on the image you may toggle to another value Note In certain cases some of the image may be trimmed and a relevant message a...

Page 87: ...Calibration and Service Utilities General 72 Calibrating Laser Intensity 73 Service Utilities Mode 75...

Page 88: ...e is too light and quality is lost that is black areas are not uniform and thin lines and small text may disappear If the laser intensity is too high thin lines may become too thick and small text may...

Page 89: ...the following for each set of strips 1 Measure the density of the exposed strips on a light table 2 Look for the density you require above 4 0 and write down the intensity which appears next to this s...

Page 90: ...ia Thickness fields as required and enter the intensity value you wrote down for each plotting resolution 6 Press Done when you complete filling in the window 1 Material Film Film Vendor None None Med...

Page 91: ...tilities Main screen 2 Press the and or buttons to access the desired function and press Done to select it or press until you access Exit and select Done to exit Service Utilities mode Note Alternativ...

Page 92: ...d highlight the menu entry above the current switches to while Shift is held down Press while all menus are closed to move the cursor to the menu heading to the right of the current Press while a menu...

Page 93: ...ice Utilities main screen a menu of entries appears for example after you select Film the Film menu appears Sample menu Film Note After you hold down SHIFT the Done button switches to Esc First Load A...

Page 94: ...oggle the Next Field button to Prev Field or hold down SHIFT to toggle the Next Value button to Prev Value Next Field switches to Prev Field while Shift is held down Press this key to move the cursor...

Page 95: ...hold down SHIFT Next Value switches to Prev Value Press Prev Value while the cursor is located in a toggle field to cycle to the previous value Done switches to Esc while Shift is held down Press thi...

Page 96: ...r opens Empty Drum Select this entry to pull the film that is in the drum back into the loading cassette and open the film loading and film unloading drawers Cut Select this entry to cut the film Atta...

Page 97: ...or each plotting resolution For further details see Chapter 4 Resolution Intensity Calibration on page 72 Test Intensity Select this entry to Create test exposure strips to examine the imagesetter s o...

Page 98: ...ng Low Speed Grid Setting Hi Speed Grid Setting Punch Setting Tail Punch Setting Factory Plotter Description Stepper Parameters Expose Size Setting Default Setup Save Setup to FD Restore Setup from Fd...

Page 99: ...ff only the motors of the imagesetter unlike switching off the master power breaker that disconnects power from the entire machine Set Speed Stop Spinner Set Calibrate Values Perform Calibrate Deactiv...

Page 100: ...ocess Punch Status Load Blower Tail Punch Open Loading Drawer Open Unloading Drawer Drum Input Output Cassette Input Cas Mounted Yes Film in Out Cas mouth No Loading Drw Closed Yes Out Cas Axis Ready...

Page 101: ...Service Utilities Mode 85 Options Options menu Error Status Board Configuration Panel Setup Load All Boards Start Up Diagnostics Setup Diagnostics Note Intended for service engineers only...

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Page 103: ...Media Related Troubleshooting General 88 Film Guide Doors 88 System Messages 90...

Page 104: ...l functionality is described in Handling Cassettes and Media on page 39 The Service Utilities mode of the control panel is described in Calibration and Service Utilities on page 71 Film Guide Doors Th...

Page 105: ...ack screws on both sides of machine To close the upper door replace the door to it s upright position with one hand and tighten back black screw to secure door on both sides of machine Film Guide Lowe...

Page 106: ...rocessor if used First Load After you close the film loading drawer and the system performs the first load procedure one of the following messages may appear on the control panel E No LDM enc pulses E...

Page 107: ...F First Load error This message indicates that the film did not reach the film out detector 1 On the control panel access Service Utilities mode and select Empty Drum The film rolls back into the loa...

Page 108: ...se messages indicate that the system did not detect any film movement F No film at exit F Attach film crash These messages indicate that the film did not reach the Film Out detector 1 On the control p...

Page 109: ...cassette 1 Open the left service door 2 Close the film guide doors close the left service door and select Cut in Service Utilities mode on the control panel 3 Open the left service door and the film g...

Page 110: ...that film accumulated between the unloading rollers and the unloading acc cassette 1 Select Util Advance on the control panel 2 Select 100 mm and press Done 3 Remove the acc cassette and open the lef...

Page 111: ...Drum The film rolls back into the loading cassette or into the film loading drawer and the film loading drawer opens The film is cut collected into the unloading acc cassette and the film unloading d...

Page 112: ...rriage away from you b If the film was jammed by the carriage while it moved to end position turn the wheel clockwise to move the carriage towards you 3 Attempt to straighten the film so it is as smoo...

Page 113: ...nches Run Cut Collect Cut Unload While the film is cut and unloaded into the unloading acc cassette the following message may appear on the control panel F Unld detector fault This message indicates t...

Page 114: ...grasped by the unloading acc cassette the system automatically unloads the rest of the film into the unloading acc cassette and opens the Film unloading drawer Remove the unloading acc cassette and pr...

Page 115: ...il Other Change Media The film rolls back into the loading cassette or into the film loading drawer and the film loading drawer opens 2 Pull approximately 32 inches of film out of the loading cassette...

Page 116: ...Collect F Film stuck at proc This message indicates that the processor was busy for an exceeded period of time for example some of the film was not fed into the processor If film resides at the proces...

Page 117: ...n the manual xi Cur Length media info 53 Current Process 26 Current Process area 26 Custom Alignment punch 70 CUT 61 Cut film menu 80 stuck film 93 94 Cut Collect 61 stuck film 90 97 Cut and Collect 5...

Page 118: ...43 flange 43 flap of film 62 Flatleft params screen 56 flats 66 Floppy Disk Drive 17 Focus Calibration carriage menu 83 laser menu 83 motors menu 83 punches menu 84 fonts used in the manual xi Front...

Page 119: ...n service utilities mode 76 button service utilities mode 76 OK Icon 27 On Off Switch 16 24 On Off switch 21 22 23 Open Load Drawer other menu 59 Open Unload Drawer 61 Other menu 60 stuck film 93 94 9...

Page 120: ...Up 24 othe menu 60 StartUp message 26 Startup 17 20 startup 25 Static Optics Assembly 9 Status Cassettes 26 30 31 Icon 26 inline processor 31 Soft Button 25 Soft button 33 status cassettes 52 Status...

Page 121: ...Index 105 W WAIT Icon 27 WARNING Icon 28 warning signs 10 width Offset params screen 56 Width Pixels params screen 56...

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