Crane BevMAX Refresh 4 3800-4, Operation Manual

Page: 48 / 62

Page 48 of 62
Takes Bill in then
rejects it.

Acceptor Stacker full.

Defective Acceptor.

Remove bills from Stacker.

Check Bill Acceptor.
Replace Bill Acceptor.
Stacks Bill while in
Escrow Mode.

Max Price Not Yet Reached.

Bill Acceptor not capable of
escrowing bills.

Working as designed.

Replace Bill Acceptor with one that allows
escrow of bills.
Bill Error listed in
Error Codes.

Communication Error with
Bill Acceptor.

Bill Acceptor Reported Error.

Check VMC D6 Yellow Diagnostic Light is On
when Service Door is opened.

Check Harness from Bill Acceptor to MDB
Harness to VMC.

Replace Bill Acceptor.
Takes Bill, gives No
Credit.

Harness.

Acceptor.

VMC.

Check VMC D6 Yellow Diagnostic Light is On
when Service Door is opened.
Check Harness from Bill Acceptor to MDB
Harness to VMC, replace as needed.

Replace VMC.
VMC ISSUES
PROBLEM CAUSE FIX
No Power to VMC.

Wall electrical outlet.

Power Supply Cord.

AC Distribution Lighted
On/Off Rocker Switch is Off.

AC Distribution Box.

Power Supply

Check AC Voltage at the wall outlet.

If Power Supply Cord has a GFCI, check it is
not tripped.
Check AC Voltage going in to the AC
Distribution Box.
Replace Power Supply Cord as necessary.

Turn Lighted Rocker Switch On.

Check all of the above steps, replace the AC
Distribution Box.

Check Power Supply Green status light is On
solid.
Check AC Voltage going from AC Distribution
Box 8 Pin connector to the Power Supply 5
pin connector.
Check 24VDC from Power Supply 6 pin
connector to the AC Distribution Box 4 pin
connector.
Check AC Distribution Box Cabinet Control
Environmental Board Green status light is
rapidly flashing. If Off replace the Cabinet
Control Environmental Board.
Out of Order or
other Error Codes
showing on Display.

RAM Error.

Refer to Programming Section, Test Mode,
Error Codes for specific Error Codes and
troubleshoot issues listed.
Temporarily Out of
Service.

No Vendable Selections.

Add product, clear Errors, test for proper
operation.

Disable Select Block.

Disable No Vend#