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Compaq ProLiant DL360 Generation 2 Server Maintenance and Service Guide 

4-1

 

  

 

COMPAQ CONFIDENTIAL

 Codename: Maisto Part Number: 233831-001 Last Saved On: 11/19/01 9:10 AM 

 

4 

Diagnostic Tools 

This chapter provides an overview of the diagnostic and management tools available for the 
Compaq Proliant DL360 Generation 2 server. For more detailed information and procedures 
refer to the 

Compaq Server Troubleshooting Guide

 on the Server Documentation CD. 

Diagnostic Tools Overview 

The following tools are available to diagnose problems, test hardware, and monitor and 
manage server operations. 
 

Table 4-1:  Diagnostic Tools 

Tool 

Description 

How to run the tool 

Array Diagnostics Utility (ADU) 

A Windows-based tool 
designed to run on all Compaq 
systems that support Compaq 
array controllers. Two main 
functions of ADU are to collect 
all possible information about 
the array controllers in the 
system, and generate a list of 
detected problems. 

Run ADU from the SmartStart 
CD. 

For a complete list of ADU 
error messages, refer to the 

Compaq Servers 
Troubleshooting Guide.

 

Automatic Server Recovery 
(ASR) 

ASR automatically restarts the 
server after a catastrophic 
operating system failure. 

• 

Available Recovery – 
software error recovery 
and environmental 
recovery 

• 

Unattended Recovery – 
logs the error information 
to the IML, resets the 
server and tries to restart 
the operating system 

Run RBSU and set ASR to 
‘Enable’ 

continued 

Summary of Contents for DL360 - ProLiant - Photon

Page 1: ...OMPAQ CONFIDENTIAL Codename Maisto Part Number 233831 001 Last Saved On 12 12 01 3 53 PM ProLiant DL360 Generation 2 Server Maintenance and Service Guide Part Number 233831 001 January 2002 First Edition ...

Page 2: ...poration in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the e...

Page 3: ...arts List 1 2 Chapter 2 Removal and Replacement Procedures Electrostatic Discharge Information 2 1 Symbols on Equipment 2 2 Rack Warnings and Precautions 2 3 Server Warnings and Precautions 2 3 Preparation Procedures 2 4 Hot Plug Devices 2 4 Non Hot Plug Devices 2 4 Powering Down the Server 2 5 Removing the Server from the Rack 2 7 Server Access Panel 2 7 Mass Storage Devices 2 8 Drive Locations 2...

Page 4: ...Connectors 5 1 Rear Panel Connectors 5 2 Riser Board Expansion Slots 5 3 System Board Connectors and Sockets 5 4 System Board Switches and Security Override Jumper 5 5 System Maintenance Switch SW2 5 5 System Chassis ID Switch SW3 5 6 System Miscellaneous Support Switch SW4 5 6 Integrated Lights Out Security Override Jumper 5 7 Using the Integrated Lights Out Security Override Jumper 5 7 Status LE...

Page 5: ...ould result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Important Safety Infor...

Page 6: ...are hazardous WARNING To reduce the risk of electric shock or damage to the equipment Disconnect power from the system by unplugging all power cords from the power supplies Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times CAUTION To properly ventilate t...

Page 7: ...sight Manager software For additional copies visit the Compaq website www compaq com Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with Compaq Insight Manager Telephone Numbers For the name of your nearest Compaq authorized reseller In the United S...

Page 8: ...st Saved On 11 19 01 9 08 AM 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts list for the Compaq ProLiant DL360 Generation 2 server See Table 1 1 for the names and part numbers of the referenced spare parts Mechanical Parts Exploded View 1 18 19 2 Figure 1 1 Mechanical parts exploded view ...

Page 9: ... AM System Components Exploded View 9 11 5 23 25 27 24 26 3 6 10 12 13 20 7 14 17 4 8 21 22 15 16 Figure 1 2 System components exploded view System and Mechanical Spare Parts List Table 1 1 System and Mechanical Spare Parts List Item Description Spare Part Number Mechanical Components 1 Access Panel 252370 001 2 Hard Drive Blank 122759 001 3 PCI Riser Board Assembly 252356 001 continued ...

Page 10: ...Diskette backplane to system board cable 252364 001 Mass Storage Devices 12 Low profile 1 44MB diskette drive 252363 001 13 Low profile IDE CD ROM drive 228508 001 Memory 14 128 MB registered 133 MHz SDRAM DIMM 159226 001 14 256 MB registered 133 MHz SDRAM DIMM 159377 001 14 512 MB registered 133 MHz SDRAM DIMM 159227 001 14 1 GB registered 133 MHz SDRAM DIMM 163902 001 Processors PPM and Heatsink...

Page 11: ...Description Spare Part Number 22 23 24 25 26 27 Plastic Kit Air baffle AC power connector cable retaining clip CD ejection mechanism Expansion board clip Front Bezel Power supply retaining clip 252368 001 Return Kit 173842 001 Option Kits Not Shown Sliding Rails and Cable Management Solution 252366 001 Fixed Rail Kit 252365 001 Telco rack mounting kit 252367 001 AC Y power cord 178129 001 Power Su...

Page 12: ...is available from the Compaq website at www compaq com support files server us Electrostatic Discharge Information A discharge of static electricity can damage static sensitive devices or micro circuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions Transport products in static safe containers...

Page 13: ...es the presence of a hot surface or hot component WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching it To reduce the risk of injury from electric shock hazards do not open this enclosure WARNING Any surface or area of the equipment marked with these symbols indicates the presence of electric shock hazards The enclosed area contains no operator serv...

Page 14: ... at least two people are needed to safely unload the rack from the pallet An empty 42U rack weighs 253 lb 115 kg is over 7 ft 2 1 m tall and may become unstable when being moved on its casters Do not stand in front of the rack as it rolls down the ramp from the pallet but handle the rack from both sides Server Warnings and Precautions WARNING To reduce the risk of personal injury from hot surfaces...

Page 15: ... drives SCSI hard drives can be serviced without removing the server from the rack IMPORTANT It is not necessary to turn off the server to replace hot plug hard drives when they are not in active use Non Hot Plug Devices The CD ROM drive can be replaced with the server power in standby mode The CD ROM drive can be replaced without the need to remove the server from the rack To service all other no...

Page 16: ...y reason WARNING Because the rack allows you to stack computer components in a vertical rather than a horizontal plane you must take precautions to provide for rack stability and safety to protect both personnel and property Heed all cautions and warnings throughout the installation instructions that came with the server WARNING To reduce the risk of personal injury or damage to the equipment If t...

Page 17: ... instructions 2 Press the Front Unit Identification LED switch on the server front panel The Rear Unit Identification LED switch illuminates 3 Press the server Power On Standby switch to place the server in standby mode 1 2 Figure 2 1 Front Unit Identification LED switch and Power On Standby switch 4 At the rear of the server locate the illuminated Rear Unit Identification LED switch that identifi...

Page 18: ...xed cable tray to the server Extend and remove the server from the rack Place the server on a flat level workspace For the Sliding Rails and Cable Management Solution extend the server to its fullest extent from the rack Reverse these procedures to replace the server into the rack Server Access Panel To remove the access panel 1 Press and hold down the hood latches 2 Holding the latches down slide...

Page 19: ... hot plug SCSI hard drives Low profile CD ROM drive Low profile 3 5 inch 1 44 MB diskette drive This section describes the drive cage positions and removal and replacement procedures for these mass storage devices Drive Locations 4 1 2 3 Figure 2 4 Server drive positions Table 2 1 Server Drive Locations Location Drive SCSI ID Hot plug drive cage for a 1 inch height hot plug SCSI hard drive 0 Hot p...

Page 20: ...be removed independently of each other CAUTION Do not operate the server without a CD ROM drive installed Failure to install a CD ROM can lead to improper cooling and may damage the system To remove the CD ROM drive 1 Press the Power On Standby switch to place the server in standby mode 2 Push the center of the dual action eject button to release the locking latch Continue to push the square body ...

Page 21: ...ename Maisto Part Number 233831 001 Last Saved On 12 12 01 3 47 PM To replace the CD ROM drive 1 Align the CD ROM with the empty bay and slide the assembly into the chassis until it is fully seated Figure 2 6 Aligning and installing the CD ROM drive 2 Press the Power On Standby switch to power on the server and resume normal operations ...

Page 22: ...ette drive can lead to improper cooling and may damage the system 1 Power down the server See Powering Down the Server in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel in this chapter 4 To remove the diskette drive locking tab turn the thumbscrew counterclockwise and remove the tab 5 Push the d...

Page 23: ...lign the connectors on the backplane and the rear of the diskette drive and push them together 3 Replace the diskette drive locking tab and turn the thumbscrew clockwise to secure the drive 1 3 2 Figure 2 8 Installing the diskette drive 4 Replace the access panel See Server Access Panel in this chapter 5 Replace the server in the rack See Removing the server from the Rack in this chapter 6 Connect...

Page 24: ...Do not operate the server without a SCSI hard drive or a SCSI hard drive blank installed Failure to install a SCSI hard drive or a SCSI hard drive blank can lead to improper cooling and may damage the system To remove a hot plug SCSI hard drive blank 1 Press the release button 2 Pull the blank out of the drive bay 1 2 Figure 2 9 Removing a hard drive blank To replace the blank slide the blank into...

Page 25: ...atus LED Indicators WARNING Read Hot plug Hard Drive Replacement Guidelines in the Compaq Servers Troubleshooting Guide prior to removing a hard drive CAUTION Do not operate the server without a SCSI hard drive or a SCSI hard drive blank installed Failure to install a SCSI hard drive or a SCSI hard drive blank can lead to improper cooling and may damage the system To remove a hot plug SCSI hard dr...

Page 26: ...ce and Service Guide 2 15 COMPAQ CONFIDENTIAL Codename Maisto Part Number 233831 001 Last Saved On 12 12 01 3 47 PM To replace the hard drive 1 Slide the drive into the cage until it clicks 2 Close the lever to lock the drive in place 1 2 Figure 2 11 Installing a hot plug SCSI hard drive ...

Page 27: ...ering Down the Server earlier in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel in this chapter 4 Remove the hot plug SCSI hard drives See Hot Plug SCSI Hard Drives earlier in this chapter 5 Loosen the system board thumbscrew and remove the thumbscrew assembly that secures the SCSI backplane to ...

Page 28: ...Maisto Part Number 233831 001 Last Saved On 12 12 01 3 47 PM 6 Carefully pull back and hold the plastic retaining clip 7 Remove the SCSI backplane by lifting it straight up from system board until it disengages from the system board connector 1 2 Figure 2 13 Removing the SCSI backplane Reverse steps 1 through 7 to replace the SCSI backplane ...

Page 29: ...bly 1 Power down the server See Powering Down the Server earlier in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel earlier in this chapter 4 Disconnect any cables leading from any current expansion boards to the system board 5 Lift the expansion board retaining lever Figure 2 14 Lifting the expa...

Page 30: ... PCI riser board assembly by disengaging the locking latch 7 Lift the PCI riser board assembly ejector 8 Slide the assembly toward the outside edge of the server to release the assembly from the server chassis 9 Lift the assembly from the server chassis 1 2 3 4 4 Figure 2 15 Removing the PCI riser board assembly expansion boards removed for clarity Reverse steps 1 through 9 to replace the PCI rise...

Page 31: ...in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 5 Slide the expansion board retaining clip out from the assembly 6 Slide the expansion board out of the expansion slot 2 1 Figure 2 16 Removing an expansion board from slot 1 CAUTION Always ensure that an expansion board or expansion slot cover is installed before powering up and operating the server...

Page 32: ...Rack in this chapter 3 Remove the access panel See Server Access Panel earlier in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter 5 Slide the expansion board out of the expansion slot Figure 2 17 Removing an expansion board from slot 2 CAUTION Always ensure that an expansion board or expansion slot cover is installed before powering up and op...

Page 33: ...rom the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel earlier in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter CAUTION Always remove the PCI riser board assembly before removing the air baffle Failure to remove the assembly may result in damage to expansion boards 5 Remove the air baffl...

Page 34: ...from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel earlier in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 5 Remove the air baffle See Air Baffle earlier in this chapter 6 Press in the retaining clips on either side of the fan assembly and lift the assembly from the chassis 1 1 2 F...

Page 35: ...ve the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel earlier in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 5 Using a finger lift the line filter off the chassis retaining stud and release the line filter from the chassis mount 6 Slide the power cord retaining clip upw...

Page 36: ...ing clip screw with a screwdriver and slide the retaining clip clear of the release latch 2 1 Figure 2 21 Sliding off the retaining clip 9 Press the release latch and pull the filter to disconnect the power cord and line filter assembly from the server internal power cord 2 2 1 Figure 2 22 Disconnecting the line filter from the server internal power cord Reverse steps 1 through 9 to replace the AC...

Page 37: ... riser board assembly See PCI Riser Board Assembly in this chapter 5 Remove the air baffle See Air Baffle in this chapter 6 Remove the AC power cord and filter See AC Power Cord and Filter in this chapter 7 Release the AC power cord from its routing clips 8 Lift the power supply retaining latch 9 Slide the power supply toward the outside edge of the server until it disengages from the system board...

Page 38: ... See Server Access Panel in this chapter 4 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 5 Remove the air baffle See Air Baffle in this chapter 6 Remove the AC power cord and filter See AC Power Cord and Filter in this chapter 7 Remove the power supply See Power Supply in this chapter 8 Lift the front edge of the cable protector until it clears the CD ROM Diskett...

Page 39: ...he access panel See Server Access Panel in this chapter 4 Remove the CD ROM and diskette drives See Replacing the CD ROM Drive and Replacing the Floppy Drive in this chapter for removal procedures 5 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 6 Remove the air baffle See Air Baffle in this chapter 7 Remove the AC power cord and line filter See AC Power Cord and ...

Page 40: ...nderneath the routing sleeve Refer to Chapter 3 for the cable routing diagram 12 Carefully pull back and hold the plastic retaining clip 13 Lift the backplane vertically until it disconnects from the user interface board and clears the guiding grooves 2 3 1 Figure 2 26 Removing CD ROM and diskette drive cable and backplane from the chassis Reverse steps 1 through 13 to replace the CD ROM and diske...

Page 41: ...CD ROM Drive and Replacing the Floppy Drive in this chapter for removal procedures 5 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 6 Remove the air baffle See Air Baffle in this chapter 7 Remove the AC power cord and filter See AC Power Cord and Filter in this chapter 8 Remove the power supply See Power Supply in this chapter 9 Remove the cable protector See Cabl...

Page 42: ...AM DIMMs must be 133 MHz registered 3 3 volt 72 bit wide with Error Correction Code ECC No other DIMMS are compatible with the server Use only 128 256 512 MB or 1 GB SDRAM DIMMs DIMMs must be installed in pairs and be of the same size Install DIMMs only in one direction Be sure to match the notch on the module with the tab on the DIMM slot Before seating the DIMM in the slot ensure that the module...

Page 43: ...e following figure and table show the location of the DIMM slots on the system board 1 2 3 4 Figure 2 28 DIMM sockets identified on the system board Table 2 2 DIMM Socket Identification Item Description DIMM socket 1A populated with standard 128 MB DIMM DIMM socket 2A populated with standard 128 MB DIMM DIMM socket 3B DIMM socket 4B CAUTION Electrostatic discharge may damage electronic components ...

Page 44: ...ss panel See Server Access Panel in this chapter 4 Press both SDRAM DIMM slot latches outward 5 Lift the SDRAM DIMM from the socket 1 1 2 Figure 2 29 Removing an SDRAM DIMM Reverse steps 1 through 5 to replace a SDRAM DIMM IMPORTANT A memory module can be installed only one way Be sure to match the key slots on the module with the tabs on the memory slot Push the module down into the slot ensuring...

Page 45: ...nd PPMs on the system board 2 1 4 3 Figure 2 30 Processor and PPM socket locations Table 2 3 Processor and PPM Sockets Item Description PPM socket 1 must always be populated Processor socket 1 must always be populated Processor socket 2 PPM socket 2 Note A PPM must be installed with a processor WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to ...

Page 46: ...ver in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel in this chapter 4 Push down on the integrated heatsink retaining clip and release it from the retaining tab on the processor socket 5 Remove the heatsink and integrated thermal pad from the processor 6 Lift the processor locking lever 7 Lift ...

Page 47: ...PM CAUTION Always use a new thermal pad and heatsink when replacing processors Failure to use new components may result in damage to the processor CAUTION Heatsinks have an integrated plastic covered thermal pad Remove the plastic cover from the new heatsink to expose the adhesive side of the thermal pad before placing the heatsink on the processor Reverse steps 1 through 7 to replace the processo...

Page 48: ...Module PPM Figure 2 30 and Table 2 3 show the location of the processors and PPMs on the system board To remove a PPM 1 Power down the server See Powering Down the Server in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel in this chapter 4 Open the PPM socket latches 5 Lift the PPM from the socke...

Page 49: ...e the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product CAUTION Loss of BIOS settings will occur if the lithium battery is removed BIOS settings must be reconfigured whenever the battery is repla...

Page 50: ...rver See Powering Down the Server in this chapter 2 Remove the server from the rack See Removing the Server from the Rack in this chapter 3 Remove the access panel See Server Access Panel in this chapter 4 Locate the battery holder on the system board Figure 2 33 Battery location 5 Push the battery security clip away from the center of the holder and remove the battery 1 2 Figure 2 34 Removing the...

Page 51: ...s chapter 6 Remove the PCI riser board assembly See PCI Riser Board Assembly in this chapter 7 Remove the air baffle See Air Baffle in this chapter 8 Remove the fan assembly See Fan Assembly in this chapter 9 Remove the AC power cord and filter See AC Power Cord and Filter in this chapter 10 Remove the power supply See Power Supply in this chapter 11 Disconnect the 80 pin connector from the system...

Page 52: ...board upward and lift it off the alignment keys 1 2 Figure 2 36 Removing the system board CAUTION Always use a new heatsink with integrated thermal pad when replacing processors Failure to use new components may result in damage to the processor Reverse steps 1 through 17 to replace the system board When reinstalling the processors on the new system board discard used heatsinks and thermal pads Re...

Page 53: ...only one internal cable CAUTION When routing cables always ensure that the cables are not in a position where they will be pinched or crimped CD ROM Diskette Drive Backplane Cabling The following figure identifies the proper routing of the cable leading from the CD ROM diskette drive backplane to the system board Figure 3 1 CD ROM diskette backplane cable PCI riser board assembly air baffle power ...

Page 54: ...agnostic Tools Tool Description How to run the tool Array Diagnostics Utility ADU A Windows based tool designed to run on all Compaq systems that support Compaq array controllers Two main functions of ADU are to collect all possible information about the array controllers in the system and generate a list of detected problems Run ADU from the SmartStart CD For a complete list of ADU error messages...

Page 55: ...m Compaq Insight Manager XE A client server application used to remotely manage Compaq hardware in a network environment Reports hardware fault conditions both failure and prefailure and collects data for reporting and graphing For more information refer to the Compaq Management CD and the Compaq Insight Manager User Guide Compaq SmartStart for Servers The intelligent way to set up a Compaq server...

Page 56: ... ROM Based Setup Utility RBSU RBSU configures the hardware installed in or connected to the server Specifically it can Store configuration information in nonvolatile memory Manage processor upgrades network interface cards and mass storage devices Assist in installing an operating system Configure ports and IRQs if required Run RBSU by pressing the F9 key during POST ROMPaqä Utility The ROMPaq Uti...

Page 57: ...witches Security Override Jumper and Status LED Indicators This chapter describes the various connectors switches security override jumper and LED status indicators that are on the Compaq ProLiant Generation 2 server Connectors This section contains figures and tables showing the connector locations on the rear panel the PCI riser board assembly and the system board of the server ...

Page 58: ... describe the connectors on the rear panel of the server 7 8 6 9 10 11 1 2 3 4 5 Figure 5 1 Rear Panel Connectors Table 5 1 Rear Panel Connectors Item Description Expansion slot 1 Expansion slot 2 Mouse connector green Serial connector teal RJ 45 Integrated Lights Out iLO management port USB ports 1 and 2 Video connector blue RJ 45 Gb Ethernet connector at 10 100 1000 Mb s for NIC 2 RJ 45 Gb Ether...

Page 59: ...233831 001 Last Saved On 12 12 01 10 24 AM Riser Board Expansion Slots Figure 5 2 and Table 5 2 show and describe the server expansion slots 4 5 1 2 3 Figure 5 2 Riser board expansion slots Table 5 2 Riser Board Expansion Slots Item Description Slot 1 64 bit 3 3V slot with 528 MB s data transfer Slot 1 cover Slot 2 cover Slot 2 64 bit 3 3V slot with 528 MB s data transfer System board connector ...

Page 60: ...ard connectors and sockets 2 3 6 7 1 12 4B 3B 2A 1A 9 10 8 5 4 11 Figure 5 3 System board connectors and sockets Table 5 3 System board connectors and sockets Item Description Item Description DIMM sockets 1 4 SCSI backplane connector PCI riser board assembly connector Fan connector CD ROM diskette backplane cable connector Remote Insight connector Processor power module PPM socket 2 Processor soc...

Page 61: ...he Compaq ProLiant DL360 Generation 2 server has three switch banks SW2 SW3 and SW4 and an Integrated Lights Out iLO security override jumper Figure 5 4 and Table 5 4 identify the switches 1 3 2 Figure 5 4 System board switches Table 5 4 System Board Switches Item Description Maintenance switch SW2 Chassis ID switch SW3 Miscellaneous support switch SW4 System Maintenance Switch SW2 Switch settings...

Page 62: ...efines the function for each setting on SW4 Table 5 6 Miscellaneous Support Switch SW4 Switch On Off Function S1 Off Reserved S2 On NVRAM Write Disable Prevents system reconfiguration Off NVRAM Write Enable Allow system reconfiguration S3 On Rack Mount Indicates system is rack mounted Off Tower Configuration S4 On Floppy Boot Override Off Floppy Boot Control Allowed by configuration S5 On Power On...

Page 63: ...s Out Security Override Jumper The iLO Security Override Jumper allows emergency access to the administrator with physical control of the server s system board Setting the iLO Security Override Jumper allows login access with all privileges without a user ID and password To set the iLO Security Override Jumper 1 Power down the server See Powering Down the Server in Chapter 2 2 Remove the server fr...

Page 64: ...e iLO Security Override also enables the iLO boot block to be flashed The boot block will be exposed until the iLO is reset Compaq recommends the iLO be disconnected from the network until the reset is complete To reset the iLO Security Override Jumper 1 Power down the server See Powering Down the Server in Chapter 2 2 Remove the server from the rack See Removing the Server from the rack in Chapte...

Page 65: ...name Maisto Part Number 233831 001 Last Saved On 12 12 01 10 24 AM Status LED Indicators The Compaq ProLiant DL360 Generation 2 server contains several sets of LED indicators that indicate the status of hardware components and settings Front panel status LED indicators Rear panel status LED indicators Hot plug SCSI hard drive indicators System board status LED indicators ...

Page 66: ...cate the status of the LEDs 2 3 4 1 5 Figure 5 6 Front panel status LED indicators Table 5 7 Front Panel Status LED Indicators Item LED Description Status Front Unit Identification LED switch On Activated Off Deactivated Blinking Remote Console Active NIC 2 network link activity On Linked to network Off No link Blinking Activity NIC 1 network link activity On Linked to network Off No link Blinking...

Page 67: ... Rear panel LEDs Table 5 8 Rear Panel LEDs Item LED Description Status NIC 1 activity Green activity Off no activity NIC 1 link Green network connected Off network disconnected NIC 2 activity Green activity Off no activity NIC 2 link Green network connected Off network disconnected Rear unit identification LED switch On Activated Off Deactivated Blinking Remote Console Active Integrated Lights Out...

Page 68: ...n the front of the drive Use Figure 5 8 and Table 5 9 to identify and describe the status of the drive 1 2 3 Figure 5 8 Hot plug SCSI hard drive LED indicators The LED on the left indicates Drive Activity where on indicates activity and off indicates no activity by the drive The center LED indicates Online Status where flashing indicates an active online condition and off indicates an inactive onl...

Page 69: ...ray being selected by the Array Configuration Utility Or The Options ROMPaq is upgrading the drive Off Off Off OK to replace the drive online if a predictive failure alert is received and the drive is attached to an array controller The drive is not configured as part of an array Or If this drive is part of an array then a powered on controller is not accessing the drive Or The drive is configured...

Page 70: ...Figure 5 9 System Board LEDs Table 5 10 System Board LEDs Item LED Description Status DIMM 4B failure Amber Memory failed Off Normal DIMM 3B failure Amber Memory failed Off Normal DIMM 2A failure Amber Memory failed Off Normal DIMM 1A failure Amber Memory failed Off Normal Diagnostic LED array Smart Array 5i diagnostic array Diagnostic LED array ILO diagnostic array Diagnostic LED array System dia...

Page 71: ...m LED Description Status Riser failure Amber PCI riser assembly not seated or installed Off Normal Over temperature Amber Temperature has exceeded OS cautionary level or critical hardware level Off Temperature is OK CPU Fan Failure Amber Fan Failed Off Fan OK Processor Power Module PPM 2 Amber PPM2 failed Off Normal Processor 2 failure Amber Processor failed Off Normal Processor 1 failure Amber Pr...

Page 72: ...dicates only the current hardware status In some situations Compaq Insight Manager XE may report server status differently than the health system board LEDs because the software tracks more system attributes Table 5 11 System LEDs and Internal Health LED Status Combinations System Board LED and Color Internal Health LED Color Status Processor failure socket X Amber Red Processor in socket X has fa...

Page 73: ...erienced a multi bit error DIMM failure slot X Amber Amber DIMM in slot X has reached single bit correctable error threshold DIMM in slot X is in a pre failure condition DIMM failure all slots in one bank Amber Red Interleaving error DIMM is missing from the bank DIMMs are mismatched within the bank DIMM failure all slots in all banks Amber Red No valid or usable memory is installed in the system ...

Page 74: ...Maisto Part Number 233831 001 Last Saved On 10 24 01 1 59 PM 6 Specifications This chapter provides operating and performance specifications for the Compaq ProLiant DL360 Generation 2 server The sections in this chapter are System Unit Memory 1 44 MB diskette drive CD ROM drive Wide Ultra3 SCSI Hard Drives ...

Page 75: ... VAC Rated input frequency 50 Hz to 60 Hz Rated input current 2 8 A 110 V to 1 4 A 220 V Rated input power 307 W BTUs per hour 1048 Power supply output Rated steady state power 180 W Maximum peak power 200 W Temperature range Operating See note 10 C to 35 C 50 F to 95 F Shipping See note 40 C to 70 C 40 F to 158 F Relative humidity noncondensing Operating See note 10 to 90 Non operating See note 5...

Page 76: ...t registered ECC SDRAM SDRAM must be 133 MHz Use Compaq SDRAM only Low Profile 1 44 MB Diskette Drive Table 6 3 Low Profile 1 44 MB Diskette Drive Specifications Item Description Size 88 9 mm 3 5 inch Led indicator front panel Green Read Write capacity per diskette high low density 1 44 MB 720 KB Drives supported 1 Drive height 15 2 mm 0 6 inch Drive rotation 300 rpm Transfer rate bits sec high lo...

Page 77: ...size 2638 2352 bytes mode 0 2352 2340 2336 1024 bytes mode 1 2352 2340 2336 2048 1024 bytes mode 2 Dimensions Height 12 7 mm 0 5 inch Depth 130 mm 5 12 inch Width 131 mm 5 16 inch Weight 340 g 11 98 oz Data transfer rate Sustained 150 KB s sustained 1X Burst 2100 to 4800 KB s Access times typical Full stroke 350 ms Random 150 ms Disc diameter 12 cm 8 cm 4 7 inch 3 15 inch Disc thickness 1 2 mm 0 0...

Page 78: ... 209 8 MB 36 419 6 MB 72 839 2 MB Height One third 1 0 in One third 1 0 in One third 1 0 in One third 1 0 in Size 3 5 in 3 5 in 3 5 in 3 5 in Interface Wide Ultra3 Wide Ultra3 Wide Ultra3 Wide Ultra3 Transfer Rate 160 MB sec 160 MB sec 160 MB sec 160 MB sec Rotational Speed 10 000 RPM 10 000 RPM 10 000 RPM 10 000 RPM Bytes per sector 512 512 512 512 Logical Blocks 17 773 524 35 566 080 71 132 000 ...

Page 79: ...kplane removing 2 28 replacing 2 29 Compaq Insight Manager description 4 2 Compaq Sever Diagnostic description 4 2 Compaq SmartStart for Servers description 4 2 Compaq Survey Utility description 4 2 installing 4 2 connectors 80 pin 2 28 rear panel 5 2 system board 5 4 D diagnostic LEDs 5 10 to 5 17 5 14 diagnostic utility accessing 4 2 description 4 2 locating 4 2 dimensions server 6 2 DIMM slot l...

Page 80: ...umper 5 7 internal health LED status combinations 5 16 J jumper iLO security override 5 7 K keys alignment 2 41 L LEDs diagnostic 5 14 front panel status 5 10 front unit identification switch 2 6 hot plug SCSI hard drives 5 12 to 5 13 rear panel status 5 11 rear unit identification switch 2 6 status combinations hot plug hard drive 5 13 system board and internal health 5 16 system board 5 14 M mas...

Page 81: ...t 1 2 20 expansion board in slot 2 2 21 fan assembly 2 23 hard drive 2 15 memory 2 33 PCI riser board assembly 2 19 power supply 2 26 PPMs 2 37 processors 2 36 SCSI hard drive blank 2 13 server in the rack 2 7 system board 2 41 user interface board 2 30 retaining clips expansion board 2 20 heatsink 2 35 power cord 2 24 retaining lever power supply 2 26 routing sleeve 2 29 S SCSI backplane removing...

Page 82: ...rver 6 2 troubleshooting internal health LED status combinations 5 16 U user interface board removing 2 30 replacing 2 30 utilities ADU description 4 1 ASR description 4 1 Compaq Insight Manager description 4 2 Survey Utility description 4 2 Survey installing 4 2 Diagnostics description 4 2 Inspect accessing 4 2 description 4 2 Integrated Management Log description 4 3 ROMPaq description 4 3 W war...

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