Compaq 285558-001 Software Manual Download

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2–10

Software Guide

Power

Using Emergency Shutdown Procedures

If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures:

■

Press

ctrl+alt+delete.

Then:

❏

In Windows 2000 Professional,

select the Shut Down

button, press the down arrow for the What Do You Want
the Computer To Do field until Restart or Shut Down is
displayed, then select the OK button.

❏

In Windows XP Home or Windows XP Professional,

select the Turn Off Computer button, then select the OK
button.

■

If you are unable to shut down the notebook with

ctrl+alt+delete,

press and hold the power button for 4 seconds.

■

If you are unable to shut down the notebook with the power
button, remove the battery pack and disconnect the notebook
from external power.

Summary of Contents for 285558-001

Page 1: ...ve software to play create and copy to and from CDs and DVDs Information about power and security settings and updating software is also provided In addition this guide explains how to use the MultiBoot Intelligent Manageability Compaq Diagnostics and Computer Setup utilities to set preferences and to help detect solve and prevent problems ...

Page 2: ...ountries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying suc...

Page 3: ... 10 Creating and Copying CDs and DVDs 1 12 Using Optional or Windows Software 1 12 Understanding Easy CD Creator Features 1 12 Installing Easy CD Creator 1 13 Installing Easy CD Creator Software 1 13 Enabling Auto Insert Notification 1 14 Preparing to Use Easy CD Creator 1 15 Selecting Drive Locations 1 15 Selecting and Preparing Easy CD Creator Media 1 16 Selecting Easy CD Creator Settings 1 17 A...

Page 4: ...Management Preferences 2 11 Accessing the Power Options Window 2 11 Displaying the Power Meter Icon 2 11 Setting or Changing a Power Scheme 2 12 Using SpeedStep Windows 2000 Professional Only 2 13 Choosing a Performance Mode 2 13 Setting SpeedStep Preferences 2 14 Finding More Battery Power Information 2 16 3 Security Security Features Quick Reference 3 1 Setting Preferences in Computer Setup 3 2 ...

Page 5: ...t Management Agents 4 2 Using Fault Management Alerts 4 2 Identifying a Fault Management Alert 4 2 Setting Fault Management Alert Preferences 4 3 5 MultiBoot Advanced Users Only Changing the Startup Sequence with MultiBoot 5 1 Enabling Media and Devices for MultiBoot 5 2 Using the Default Search Sequence 5 3 Planning Changes to the Startup Sequence 5 4 Specifying MultiBoot Preferences 5 5 Setting ...

Page 6: ... Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics 7 1 Using Computer Setup 7 2 Computer Setup Procedures 7 2 Restoring Computer Setup Defaults 7 3 Selecting from the File Menu 7 4 Selecting from the Security Menu 7 5 Selecting from the Tools Menu 7 6 Selecting from the Advanced Menu 7 6 Using Compaq Diagnostics 7 8 Detecting Compaq Diagnostics 7 8 Installing Compaq Dia...

Page 7: ...tionality do not initiate Standby or Hibernation while using drive media If Standby or Hibernation is accidentally initiated while a drive medium is in use 1 Briefly press the power button to exit Standby or Hibernation 2 Restart the notebook 3 For more information about Standby and Hibernation see Chapter 2 Power Displaying Media Contents Autorun sometimes called autoplay or auto insert notificat...

Page 8: ...Registered File Types list then select a file type for example Audio CD 4 Select the Advanced button If Play is displayed in boldface type Play autorun is enabled on the drive If Play is displayed in plain type Play autorun is disabled To change the autorun setting select Play or Play then select the Set Default button 5 Select the OK button In Windows XP Home or Windows XP Professional double cli...

Page 9: ...ntaining the medium 2 Press enter A drive designation is a letter of the alphabet that the notebook uses to identify the drive To display the drive designation of every drive in the system double click the My Computer icon on the desktop Copyright Warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs...

Page 10: ...his chapter 2 Insert the audio CD into the drive then close the tray Wait several seconds Then If autorun is enabled Windows Media Player opens Proceed to step 4 If Windows Media Player does not open proceed to step 3 3 Open Windows Media Player from the Start button In Windows 2000 Professional select Start Programs Windows Media Player In Windows XP Home or Windows XP Professional select Start A...

Page 11: ... Programs Windows Media Player In Windows XP Home or Windows XP Professional select Start All Programs Windows Media Player 4 On the Windows Media Player menu bar select File Open 5 In the Browse or Look In field double click the drive designation of the drive containing the CD A drive designation is a letter of the alphabet that the notebook uses to identify the drive To display the drive designa...

Page 12: ...dia Player press the Digital Audio Easy Access button 1 To play pause or resume an audio CD press the Fn F9 hotkeys To stop an audio CD press the Fn F10 hotkeys To play the previous track of an audio CD press the Fn F11 hotkeys To play the next track of an audio CD press the Fn F12 hotkeys For more information about using Easy Access keys or hotkeys see the Hardware Guide Pointing Devices and Keyb...

Page 13: ...e open the Windows Media Player window then select Help on the menu bar To open Windows Media Player use any one of the following methods Insert a CD into the optical drive then close the tray Press the Digital Audio Easy Access button Select the Windows Media Player icon on the taskbar or Select the Start button then In Windows 2000 Professional select Programs Windows Media Player In Windows XP ...

Page 14: ...ert a DVD that contains a third party player program before you have installed WinDVD you are prompted to install that third party player program and not WinDVD If you prefer to install WinDVD decline the third party player installation usually by pressing a No Cancel or Exit button then close the installation window To install WinDVD from the Setup Compaq Software icon In Windows XP Professional ...

Page 15: ...on is displayed in the All Programs menu To access the Setup icon select Start All Programs To install WinDVD select the icon InterVideo WinDVD Next button then follow the instructions on the screen Accessing WinDVD Help Instructions for using WinDVD are included in the WinDVD Help file in certain languages To access the Help file 1 Open the WinDVD window by selecting the WinDVD Player icon on the...

Page 16: ...ations before playing a DVD After you insert a DVD a short pause is normal before autorun opens the DVD and WinDVD Player If the DVD displays a Playback Of Content From This Region Is Not Permitted error message stop the DVD change the region setting as described in the next section then restart the DVD Using DVD Region Settings Most DVDs that contain copyrighted files also contain region codes Th...

Page 17: ... drive begins with inserting a DVD into the drive For insertion instructions see the Hardware Guide Drives chapter on this CD To change the region setting on a drive 1 Insert the DVD you want to play into the optical drive 2 If the WinDVD window does not open after a short pause select the WinDVD Player icon on the taskbar Or In Windows 2000 Professional select Start Programs InterVideo InterVideo...

Page 18: ...ity that enables you to create or duplicate optical drive media Easy CD Creator includes 2 applications DirectCD and Easy CD Creator The Easy CD Creator application includes CD Copier Use DirectCD with Windows Explorer to drag and drop data files between your hard drive and a medium or between your hard drive and a network drive DirectCD is often used to back up data files or to share them with ot...

Page 19: ...are while the notebook is running on battery power or when the external power supply is uncertain To install Easy CD Creator software from a CD 1 Connect the notebook to reliable external AC power using the AC Adapter 2 Save and close any open files or applications 3 Insert the Easy CD Creator Basic CD into the optical drive then close the tray If autorun is enabled an installation menu is display...

Page 20: ...Insert Notification Auto Insert Notification is an operating system option that turns the autorun feature on or off Autorun runs a program on a data medium or opens an audio or video medium as soon as the medium is inserted into the drive and the drive tray is closed You cannot use DirectCD unless Auto Insert Notification is enabled Compaq recommends that you enable Auto Insert Notification 1 Sele...

Page 21: ...edium Do not type on the notebook keyboard or move the notebook while the notebook is writing to a medium The write process is sensitive to vibration Selecting Drive Locations If you plan to use an optional port replicator during a copy procedure Insert the source drive the drive that is to be copied from into the port replicator Do not copy directly from the source drive to the destination drive ...

Page 22: ...r DVD CD RW into an optical drive you may be prompted to install Universal Disk Format UDF Reader When UDF Reader is installed a medium created with DirectCD on your notebook can be used in another computer on which DirectCD is not installed Compaq recommends that you install UDF Reader Even if UDF Reader is installed on your notebook a CD R created with DirectCD software can be used in a compatib...

Page 23: ...Programs Easy CD Creator Basic CD RW Eraser 3 Select the Erase button 4 Select the OK button Selecting Easy CD Creator Settings To use DirectCD Easy CD Creator or CD Copier you must select the settings shown in the following table These settings are compatible for example the settings for DirectCD do not conflict with the settings for CD Copier The Easy CD Creator software installs with all of the...

Page 24: ...e or XP Professional select Start All Programs Roxio Easy CD Creator 5 Applications CD Copier 2 Select the Advanced tab 3 Clear the Disk at Once check box 4 Select the Set as Default button Enabling Track at Once Track at once settings are located in Easy CD Creator To select them 1 Access Easy CD Creator In W indows 2000 Professional select Start Program s Roxio Easy CD Creator 5 Applications Tra...

Page 25: ...res for using DirectCD Easy CD Creator and CD Copier In Windows 2000 Professional select Start Programs Roxio Easy CD Creator 5 Project Selector Help radio button In Windows XP Home or Windows XP Professional select Start All Programs Roxio Easy CD Creator 5 Project Selector Help radio button ...

Page 26: ...reator software may clear the Copy to HDD First check box and the medium may not be copied to the hard drive Typical delays include opening or closing the drive tray pausing to close an open application or changing other settings in the Easy CD Creator software Creating Media for Use in Other Systems A CD R created with DirectCD can be read by a compatible CD ROM drive only if you select the Rearr...

Page 27: ...permanently damage an optical medium Buffer underrun errors are often caused by Other applications including screen savers and antivirus software that are open during a copying process A power interruption caused by a loose connection to AC power or by an electrical storm An attempt to perform a copy procedure while running the notebook on a failing battery pack An attempt to copy directly between...

Page 28: ...ptional Aircraft Power Adapter Select a power source that supports the way you plan to use the notebook Task Power Source Work in most software applications Charged battery pack in the notebook or External power supplied through one of the following devices AC Adapter Optional port replicator Optional Aircraft Adapter Optional Automobile Power Adapter Charger Charge or calibrate a battery pack in ...

Page 29: ...ff If a power on password is set the password must be entered to exit Hibernation Hibernation is enabled at the factory but can be disabled usually to save space on the hard drive Disabling Hibernation is not recommended When Hibernation is disabled system initiated Hibernation cannot save your work if the notebook reaches a critical low battery condition while it is on or in Standby Enabling Hibe...

Page 30: ...r restarting the notebook A fully charged battery pack supports Hibernation indefinitely If the notebook will be disconnected from external power for more than 2 weeks Shut down the notebook and remove the battery pack Removing the battery pack extends the useful life of the battery Store the battery pack in a cool dry place For more battery pack storage information see the Hardware Guide Storing ...

Page 31: ...losing critical data do not initiate Standby or Hibernation while transferring files While Using Infrared Do not initiate Standby or Hibernation while using infrared If the notebook is in Standby or Hibernation an infrared transmission cannot be initiated During an infrared transmission If Standby is initiated the transmission stops The transmission resumes when the notebook exits Standby To exit ...

Page 32: ...own Procedures Identifying the Power Controls and Light The procedures for using Standby Hibernation and Shutdown use the power Standby light 1 the power button 2 and the display switch 3 Identifying the power standby light power button and display switch ...

Page 33: ...dby light turns on Operating system loads Shut down the notebook Save your work and close all open applications Then In Windows 2000 Professional select Start Shut Down Shut down then select the OK button In Windows XP Home or Windows XP Professional select Start Turn Off Computer Turn Off Operating system closes Power standby light turns off Notebook turns off Turn off the display when the notebo...

Page 34: ...ofessional select Start Turn Off the Computer Standby If the Standby option is not displayed press the shift key Power standby light blinks Screen clears Exit Standby Briefly press the power button Power standby light turns on Your work returns to the screen To use the Fn F3 hotkeys briefly press the Fn key then briefly press the F3 key For more information about hotkeys see the Hardware Guide Poi...

Page 35: ...me or Windows XP Professional select Start Turn Off the Computer Hibernate If the Hibernate option is not displayed press the shift key Power standby light turns off Screen clears Exit Hibernation Briefly press the power button Power standby light turns on Your work returns to the screen This procedure works only if the power button is assigned to Hibernation The power button is set to Hibernation...

Page 36: ... Options window select the question mark in the upper right corner of the window then select the item As you read about the power procedure settings the following information may be helpful Using Fn F3 as the Windows Sleep Button The Fn F3 hotkeys on the notebook are equivalent to the sleep button referred to in Windows For example if you set the Sleep Button field on the Power Options Advanced ta...

Page 37: ...he down arrow for the What Do You Want the Computer To Do field until Restart or Shut Down is displayed then select the OK button In Windows XP Home or Windows XP Professional select the Turn Off Computer button then select the OK button If you are unable to shut down the notebook with ctrl alt delete press and hold the power button for 4 seconds If you are unable to shut down the notebook with th...

Page 38: ...next few pages To learn more about these settings or about any other item in the Power Options window select the question mark in the upper right corner of the window then select the item Displaying the Power Meter Icon When the Power Meter icon is displayed on the taskbar the icon changes shape to indicate whether the notebook is running on battery power or external AC power When the notebook is ...

Page 39: ...ting a Power Scheme To set a Power Scheme 1 Access the Power Options window 2 Select the Power Schemes tab 3 Select a Power Scheme from the Power Schemes list then select the settings you want to use in the Settings list 4 Press the OK button Changing a Power Scheme To change a Power Scheme 1 Access the Power Options window 2 Select the Power Schemes tab 3 Select a Power Scheme from the Power Sche...

Page 40: ...see Setting Power Management Preferences earlier in this chapter In Windows XP Home and Windows XP Professional the functions of SpeedStep technology are managed through the operating system Choosing a Performance Mode The SpeedStep technology offers 4 preset performance modes In Maximum Performance mode the processor runs at full speed to provide maximum performance In Automatic mode the processo...

Page 41: ...gy tab Then set your preferences as instructed in the following table Preference Procedures Assign a performance mode that applies when the notebook is running on battery power Select a performance mode from the Running on Batteries list then select OK Assign a performance mode that applies when the notebook is running on AC power Select a performance mode from the Plugged In list then select OK S...

Page 42: ...r Setup 1 Turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select Advanced Device Options In the Intel SpeedStep Technology field Select Automatic to enable all SpeedStep settings in the SpeedStep window Select Disable to set the n...

Page 43: ...low the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Finding More Battery Power Information For more information about using and storing battery packs and conserving battery pack power see the Hardware Guide Battery Packs chapter on this CD ...

Page 44: ...s Risk Use This Security Feature Unauthorized use of the notebook Power on password Unauthorized access to the Computer Setup utility Compaq administrator password Unauthorized access to the contents of a hard drive DriveLock Unauthorized use of a drive a port or a wireless device in the MultiPort Device disabling Unauthorized access to the processor serial number and other system identification i...

Page 45: ...Guide External Device Connections section on this CD Using Passwords Forgetting Passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the notebook If you forget your power on or Compaq administrator password you cannot start up the notebook or exit Hibernation until a Compaq authorized service provider resets ...

Page 46: ... Compaq administrator password and a Windows administrator password are not interchangeable Any password used for a Compaq password can also be used for other Compaq passwords or as a Windows password with these considerations All Compaq passwords can be any combination of up to 32 letters numbers and slashes and are not case sensitive All Compaq passwords must be set and entered with the same key...

Page 47: ...tive If you use the same term for both a power on password and a DriveLock password you are prompted for the DriveLock password but not the power on password when the notebook starts up from the protected hard drive Entering Power On Password Settings A power on password is set changed or deleted in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM...

Page 48: ...o set the password then press enter After 3 unsuccessful attempts to enter the password you must restart the notebook and try again Using a Compaq Administrator Password A Compaq administrator password protects the configuration settings and system identification information in Computer Setup Once set this password must be entered to access Computer Setup A Compaq administrator password Is not int...

Page 49: ... set a Compaq administrator password type your password in the New Password and Verify New Password fields then press F10 To change a Compaq administrator password type your current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 To delete a Compaq administrator password type your current password in the Old Password field ...

Page 50: ...s of a hard drive Once DriveLock protection is applied to a drive a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook DriveLock involves 2 passwords a user password and a master password A hard drive protected by DriveLock can be accessed with either the user or the master password You can delete a user password or master password...

Page 51: ...ntly unusable To access the DriveLock settings in Computer Setup you must shut down then turn on the notebook to access Computer Setup If you open Computer Setup from a Windows restart DriveLock settings are not accessible 1 To verify that the notebook is off and not in Hibernation briefly press the power button If your work returns to the screen shut down the notebook 2 To open Computer Setup tur...

Page 52: ...hen press F10 10 To save your DriveLock settings select File Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Accessing a Protected Hard Drive 1 Ensure that the drive is in the notebook not an optional port replicator 2 When prompted for a DriveLock password type your user or master pas...

Page 53: ...2 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 3 Use the arrow keys to select the Security Menu DriveLock passwords then press enter 4 Use the arrow keys to select the location of the hard drive then press F10 5 Use the arro...

Page 54: ...n the notebook 2 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 3 Use the arrow keys to select the Security Menu DriveLock passwords then press enter 4 Use the arrow keys to select the location of the hard drive then press F10...

Page 55: ...e F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Select the Security menu Device Security then enter your preferences Settings for a DVD ROM can be entered in the CD ROM field Diskette drive settings do not apply to SuperDisk or Zip drives 3 To confirm your preferences press F10 4 To save your preferen...

Page 56: ... serial number Enable or disable the ability of the processor to report the processor number to software Specify how the notebook is to recognize multiple identical port replicators To deny access to the above information by another user use a Compaq administrator password For instructions see Using a Compaq Administrator Password earlier in this chapter To display print or save configuration or d...

Page 57: ...the reporting of the processor serial number by the processor to software select Advanced menu Device Options To specify how the notebook recognizes multiple identical port replicators that are identically equipped select Advanced menu Device Options To set the notebook to recognize the port replicators as a single port replicator select Disable To set the notebook to recognize the port replicator...

Page 58: ...ecting an Optional Cable Lock If you have purchased a cable lock loop the cable around a secure object then insert the cable lock 1 into the security cable slot 2 and lock it with the cable lock key 3 Connecting an optional cable lock ...

Page 59: ... protect and maintain the hardware and software in your network Intelligent Manageability uses such tools as Insight Management Agents Compaq Diagnostics and Computer Setup to facilitate Asset Management which provides detailed configuration and diagnostic information Fault Management which prevents predicts and alerts to impending hardware problems Security Management which protects against unaut...

Page 60: ...gent Manageability application a Setup Management Agent icon and a Compaq Information Center icon with Intelligent Manageability links are displayed on the Desktop To set up Insight Management Agents select the Setup Compaq Management Agent icon To learn more about Insight Management Agents and to access instructions for using them and other Intelligent Manageability features select Start Compaq I...

Page 61: ...ory alert issues a report when a memory board is removed added or reconfigured The report includes both the previous and current configurations Setting Fault Management Alert Preferences All alerts can be displayed on the notebook screen When the notebook is connected to a network which includes a network console all alerts can also be reported to the network console Alert preferences are set in t...

Page 62: ...notebook to start up and operate properly When more than one bootable medium or NIC is in the system the notebook selects the startup medium or NIC by searching sequenced locations for first a bootable optical drive disc second a bootable diskette or disk third a bootable hard drive and fourth a bootable NIC You can change the sequence in which the notebook searches for a startup device by enablin...

Page 63: ...al third party disk drive inserted into an optional port replicator or connected by USB CD ROM CD RW or DVD in optical drive inserted into an optional port replicator or connected by USB To enable a device for inclusion in MultiBoot 1 To open Computer Setup turn on or restart the notebook then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change th...

Page 64: ...the notebook selects the startup medium or NIC by searching enabled locations in the sequence described in the list below This list describes the order in which drive numbers are assigned The actual startup sequence varies by configuration For example the notebook searches only once for a device containing a medium that can boot as drive A If the first device it searches does not contain a medium ...

Page 65: ...ok will not start from a bootable diskette in the notebook if a non bootable diskette is in a port replicator Changing the boot order also changes the logical drive designations For example if you start up from a hard drive in the notebook that hard drive becomes drive C and a hard drive in the optional port replicator becomes drive D If you start up from a diskette drive in a port replicator that...

Page 66: ...ce Setting a Continuing Startup Sequence To set a startup sequence that the notebook will use each time it is started or restarted 1 Restart the notebook then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select Advanced Boot Options then press enter 3 Toggle ...

Page 67: ...oot setting When 0 is selected the Express Boot startup location menu does not display 4 To save your preference and exit Computer Setup use the arrow keys to select File Save Changes and Exit then follow the instructions on the screen Your preference is set as you exit Computer Setup and is in effect when the notebook restarts Responding to the MultiBoot Express Prompt When the Express Boot Menu ...

Page 68: ...family and in some cases model Prepare for a system ROM or KBC ROM update by identifying the ROM versions currently installed on the notebook 2 Access the updates on your local Compaq Web site or the Compaq Support Software CD 3 Download and install the updates The notebook system ROM Read Only Memory stores the BIOS Basic Input Output System The BIOS determines how the notebook hardware interacts...

Page 69: ...on is provided on the serial number label on the underside of the notebook Accessing ROM Version Information To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook you will need to know the version of the system ROM or KBC ROM currently installed ROM version information can be displayed in either Compaq Diagnostics or Computer Setup Dis...

Page 70: ...Computer Setup Computer Setup is a non Windows utility For general information about using Computer Setup see Chapter 7 Setup and Diagnostic Utilities To display ROM information in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instruc...

Page 71: ...ivers ROM updates and utilities To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD Refer to the list of telephone numbers provided with the notebook to contact a Compaq authorized dealer reseller or service provider or Visit the Compaq Web site at http www compaq com support files index html This page lists the ...

Page 72: ...ith RomPaqs are in English only The following sections provide instructions for downloading and installing System ROM update KBC ROM update SoftPaq containing an update other than a KBC ROM update Downloading and Installing a System ROM Update ÄCAUTION To prevent an unsuccessful installation download and install the system ROM only while the notebook is connected to reliable external power using t...

Page 73: ...em software 4 At the download area a Write down the number or name of any update that is later than the system ROM currently installed on the notebook b Follow the instructions on the Web page to download the software package 5 When the download is complete open Windows Explorer 6 In the left pane of the Windows Explorer window select My Computer your hard drive usually drive C Compaq 7 In the Com...

Page 74: ...lation Do not unplug the notebook from the electrical outlet Do not shut down the notebook Do not remove or insert a drive Downloading a KBC ROM Update To download a KBC ROM update 1 Insert a diskette drive or a SuperDisk drive into the notebook For instructions see the Hardware Guide Drives chapter on this CD 2 Obtain a formatted 1 44 megabyte or larger diskette A KBC ROM can be installed from a ...

Page 75: ...e to the diskette Installing a KBC ROM Update To install a KBC ROM update from a diskette 1 Shut down the notebook 2 Ensure the notebook is connected to reliable external power through the AC Adapter 3 Insert the diskette containing the KBC ROM update into the diskette drive or SuperDisk drive 4 Turn on the notebook then follow the instructions on the screen 5 When a message on the screen reports ...

Page 76: ... a software package that does not contain a ROM 4 At the download area a Write down the number or name of the software package b Follow the instructions on the Web page to download the software package 5 When the download is complete open Windows Explorer 6 In the left pane of the Windows Explorer window select My Computer your hard drive usually drive C Compaq 7 In the Compaq folder select the na...

Page 77: ... software not included in the factory supplied image including drivers applications and utilities that you personally installed will have to be reinstalled If the notebook has become unresponsive you may be able to start the notebook from a bootable Restore CD For information about starting the notebook from a bootable Restore CD see the documentation included with the Restore CDs ÄCAUTION To prev...

Page 78: ...er and security features and provide supplementary support for external devices such as drives and PC Cards ÄCAUTION Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements In some cases the loss of these enhancements may result in an unresponsive system and the loss of unsaved work In other cases complete USB...

Page 79: ...ill not load This utility includes settings that are not available in Windows When you exit Computer Setup the operating system restarts Compaq Diagnostics is a system information and diagnostic utility that is used within your Windows operating system Use this utility to Compare the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations Display an...

Page 80: ...ernal Device Connections chapter on this CD Instructions for using keys to set preferences in Computer Setup are included in the step by step Computer Setup procedures provided throughout your notebook guides These procedures can be used by all users The menu tables later in this section provide an overview of Computer Setup options that may be helpful to advanced users who prefer to select prefer...

Page 81: ... effect when the notebook restarts Restoring Computer Setup Defaults To return all settings in Computer Setup to the values set at the factory 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 To view navigation information press F1 2 Use the arrow keys to select File...

Page 82: ... system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session then exit and restart the notebook Save changes and exit Save changes en...

Page 83: ...able disable DriveLock change a DriveLock User or Master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Device security Enable disable Ports or diskette drives CD ROM or diskette startup Diskette write MultiPort Fn F2 hotkeys System IDs Enter user defined identification values Not applicable to SuperDisk or Zip drives Setting...

Page 84: ...If you suspect a memory failure and want to test memory automatically during startup disable QuickBoot MultiBoot which sets a startup sequence that can include most bootable devices and media in the system For instructions see Chapter 5 MultiBoot Advanced Users Only Device Options Enable disable Num lock mode at startup Enable disable multiple standard pointing devices at startup To set the notebo...

Page 85: ...nto a drive connected by USB to the notebook or an optional port replicator Enable disable all settings in the SpeedStep window When Disable is selected the notebook runs in Battery Optimized mode Specify how the notebook recognizes multiple identical port replicators that are identically equipped Select Disable to recognize the port replicators as a single port replicator select Enable to recogni...

Page 86: ...agnostics The notebook ships with the Compaq Diagnostics utility preloaded but not preinstalled You may have installed it earlier along with other utilities or it may have been installed by another user To determine whether Compaq Diagnostics is installed 1 Access the location of the Compaq Diagnostics icons In Windows 2000 Professional select Start Settings Control Panel In Windows XP Home or Win...

Page 87: ...Software icon is on the Desktop select the icon Compaq Diagnostics Next button then follow the instructions on the screen If the Setup Compaq Software icon is not on the Desktop select Start Run In Windows 2000 Professional on the command line type c cpqapps setup exe preload s The Setup Compaq Software icon is displayed on the Desktop In Windows XP Home on the command line type c cpqapps setup ex...

Page 88: ... Compaq Configuration Record When the scan displayed on the progress bar is complete a window displays your configuration at the time Compaq Diagnostics was installed and your current configuration 2 To save the displayed information or view additional information such as interim configurations select the Help button on the menu bar then follow the instructions on the screen The icon on the Help b...

Page 89: ...select File Save As To print the information select File Print 3 To close Compaq Diagnostics select File Exit Obtaining Diagnostic Test Information 1 To run the Compaq Diagnostics scan and open the Compaq Diagnostics window In Windows 2000 Professional select Start Settings Control Panel then select Compaq Diagnostics In Windows XP Home or Windows XP Professional select Start Control Panel Perform...

Page 90: ...d when testing is complete 6 Select the Begin Testing button 7 To view a test report after a test has run select a tab The Status tab summarizes the tests run passed and failed during the current testing session The Log tab lists tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test The Error tab lists all errors f...

Page 91: ...1 14 B battery pack when to remove 2 3 battery packs calibration of 2 1 causing buffer underrun errors 1 21 causing CD or DVD write corruption 1 15 supplementary information 2 16 when to use 2 1 See also Hibernation power Standby BIOS Basic Input Output System 6 1 boot order See MultiBoot buffer underrun errors 1 21 C cable lock optional 3 15 calibration battery 2 1 CD accessing Windows Media Play...

Page 92: ...formation with 7 10 displaying ROM information with 6 2 icons 7 8 installing 7 9 scans described 7 8 vs Computer Setup 7 1 when to use 7 1 Compaq Support Software CD 6 4 Compaq telephone numbers for ordering Compaq Support Software CD 6 4 Worldwide Telephone Numbers booklet 3 2 Compaq Web site ordering Compaq Support Soft ware CD from 6 4 updating software from 6 1 Computer Setup Advanced menu 7 6...

Page 93: ...ty See Compaq Diagnostics Digital Audio Easy Access button 1 6 DirectCD 1 16 1 19 disc optical See CD DVD disk diskette avoiding Standby and Hibernation while using 2 4 disabling drive for 3 12 displaying contents of 1 1 downloading KBC ROM to 6 7 Disk at once disabling 1 18 display switch changing function of 2 9 default function 2 6 identified 2 5 display turning off 2 6 drive designations chang...

Page 94: ...to insert notification 1 14 prompt UDF 1 16 settings 1 17 1 20 source drive vs destination drive 1 15 troubleshooting 1 20 error message Playback of Content From this Region 1 10 Compaq Diagnostics error tab 7 12 errors buffer underrun 1 21 F family identifying notebook 6 2 Fault Management alerts 4 2 floppy disk See disk diskette H Hibernation avoiding while using drive media 1 1 avoiding while u...

Page 95: ...e drive designations M media accessing 2 4 choosing 1 16 formatting 1 16 media keys 1 6 model identifying notebook 6 2 modes SpeedStep 2 13 monitor external optional alert 4 3 MultiBoot default startup sequence 5 3 devices supported by 5 1 enabling devices for 5 2 Express 5 5 function 5 1 setting preferences 5 4 N network connecting to PXE or RPL server at startup 5 3 drive copying to or from 1 15...

Page 96: ... conservation Hibernation 2 2 settings 2 9 2 11 SpeedStep 2 13 Standby 2 2 Power Options window accessing 2 11 power scheme Windows changing 2 12 setting 2 12 power standby light 2 5 power on password changing 3 4 combining with other passwords 3 3 deleting 3 4 entering 3 5 features 3 4 forgetting 3 2 setting 3 4 processor See CPU Central Processing Unit PXE Preboot eXecution Environment protocol ...

Page 97: ...ng and installing 6 8 software Compaq Configuration Record 7 8 Compaq Diagnostics 7 1 7 8 Computer Setup 7 1 7 2 Easy CD Creator 1 12 Intelligent Manageability 4 1 InterVideo WinDVD 1 8 MultiBoot 5 1 MultiBoot Express 5 5 operating system installing retail version of 6 11 PCFriendly 1 8 reinstalling 6 10 restoring 6 10 SpeedStep Windows 2000 Professional 2 13 UDF Reader 1 16 Windows Media Player 1...

Page 98: ...orldwide Telephone Numbers booklet 3 2 Track at once enabling 1 18 turning off the notebook emergency shut down procedures 2 10 Windows shut down procedures 2 6 turning on the notebook 2 6 U UDF Reader 1 16 1 20 unresponsive system 2 10 emergency shut down procedures 2 10 reinstalling software 6 10 USB legacy support 7 2 utilities See software V video CD See CD W Windows Media Player accessing Hel...

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Compaq 285558-001, Software Manual

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