USER MANUAL
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Chapter 9 Appendix
9.1 Troubleshooting
1.
Q: What can I do if the system does not detect the HDD?
A: Check if the power supply system is properly connected and data cord and power cables
are securely connected, and if something wrong with the HDD interface. Or you may check
if your HDD is supported by referring to the specifications or descriptions.
2.
Q: I have changed the password but forget the new password, how can I access the
system?
A: If you forget system password, please consult with our technical personnel. We strongly
suggest user to set password easy to be remembered and relatively safe. If you have safety
requirement, please do not set very simply password, such as 000000.
3.
Q: We see abnormal video signal or even no video signal by connecting the WIRELESS
NVR and camera together. Power supply for both devices is OK. What is wrong?
A: Check network cable at WIRELESS NVR side to see if the cable is firmly connected and
if it is worn out and needs to be replaced, or to check if NTSC or PAL is selected
consistently
.
4.
Q: How to prevent WIRELESS NVR from being influenced by heat?
A: The WIRELESS NVR needs to dissipate heat while it is running. Please place the
WIRELESS NVR in a place with good air circulation and away from heat sources to ensure
stability and life of the WIRELESS NVR.
5.
Q: The remote controller of WIRELESS NVR doesn’t work while the monitor screen is OK
and panel keys are functional. Why?
A: Operate again by aiming the remote controller at the IR receiver on front panel. If it still
doesn’t work, please check if the batteries in the remote controller are dying. If not, check if
the remote controller is broken.
6.
Q: I want to take out HDD from my PC and install it in WIRELESS NVR. Can it work?
A: All HDDs supported by the system can be used. But remember, once WIRELESS NVR
runs, the data on your HDD will be lost.
7.
Q: Can I playback while recording?
A: Yes. The system supports the function of playing while recording.
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