-
11
-
-
12
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In some phone systems, ringing will not be sent to the extension
originating a call transfer
. In this case, CallExtend can be programmed to
wait for a period of TIME before transferring to a receptionist, rather than to
listen for ringback. See Appendix B, Case A for this programming.
Busy-Only Supervision:
Enter a 1 in Field 3
to select this mode. In this
mode, if CallExtend
detects a busy tone from the extension it is transferring the
call to, it will transfer the call to the receptionist
. If ringing is heard from the
extension, CallExtend will connect the call through to the extension and exit
immediately. If the extension rings and is not answered, CallExtend will
NOT
send the call to the receptionist.
Unsupervised:
Enter 0 (zero) in Field 3
to have CallExtend
transfer calls
without supervision
. In this mode, CallExtend will connect the call through to
the desired extension and then immediately exit the call. CallExtend will
NOT
send the call to the receptionist(s) if the dialed extension is busy or does not
answer.
FIELDS 4 - 7:
Optional System Programming
:
PAGE 0, ROW 0 has five additional fields that can be programmed for various
optional settings. These are covered in depth in
Appendix B, Optional
Programming
. See this appendix for additional system settings, such as how to:
Have CallExtend answer calls on greater than 1 ring
Have CallExtend pause during dialing
Transfer calls to an off-site receptionist
Allow callers to dial extensions that begin with “8”
Direct calls answered by CallExtend’s Ports 1 & 2 to different receptionists
Use an extra hook-flash during call transfers (required by some phone
systems’ conference calling features)
Have CallExtend detect calling party abandons
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