background image

 

39

 - 

 

40

 - 

 

CMP shall under no circumstances be liable for any special, indirect, or 
consequential damages owing to failure of the product.  SELLER MAKES NO 
WARRANTY OF FITNESS OR MERCHANTABILITY AND NO OTHER 
WARRANTY, ORAL OR WRITTEN, EXPRESS OR IMPLIED, EXCEPT AS 
SPECIFICALLY SET FORTH HEREIN. 
 

 

FCC Notice: 

 
1.)  This equipment complies with Part 15 and Part 68 of the FCC rules.  On the 

bottom of the CallExtend unit is a label that contains, among other information, 
the FCC registration number and the ringer equivalence number (REN) for this 
equipment.  If requested, this information must be provided to the telephone 
company. 

 
2.)  This equipment uses the following USOC jacks: RJ11C. 
 
3.)  The Ringer Equivalence Number (REN) is used to determine the quantity of 

devices that may be connected to the telephone line at one time.  The REN 
characterizes the load placed on the telephone company alerting (ringing) power 
source by this product, as a ratio to a standard mechanical bell-type ringer.  
Excessive RENs on the telephone line may result in the devices not ringing in 
response to an incoming call.  In most, but not all areas, the sum of the RENs 
should not exceed five (5.0).  To be certain of the number of devices that may be 
connected to the line, as determined by the total RENs, contact the telephone 
company to determine the maximum REN for the calling area. 

 
4.)  If this equipment causes harm to the telephone network, the telephone company 

has the right to discontinue service temporarily on the line to which this product 
is connected.  The telephone company will notify you in advance if temporary 
discontinuance of service is required.  If advance notification isn't practical, the 
telephone company will notify you as soon as possible.  Also, you will be 
advised of your right to file a complaint with the FCC if you believe it is 
necessary. 

 

5.) The telephone company may make changes in its facilities, equipment, 

operations, or procedures that could affect the operation of this equipment and 
could make it incompatible or less compatible.  If this happens, the telephone 
company will provide advance notice in order for you to make the necessary 
modifications to maintain uninterrupted service. 

 
6.)  If trouble is experienced with this equipment, please contact your local dealer or 

Call Management Products Inc. (CMP) for repair or warranty information.  If the 
trouble is causing harm to the telephone network, the telephone company may 
request that you remove the equipment from the network until the problem is 
resolved.  Under no condition is any equipment to be sent to CMP without 
contacting CMP in advance for return authorization. 

 
7.)  No repairs can be done by the customer. 
 
8.)  This equipment cannot be used on telephone company provided coin service.  

Connection to Party Line Service is subject to state tariffs. 

 
9.)  This equipment is hearing-aid compatible. 

Summary of Contents for CallExtend

Page 1: ...nsfers 19 Recording Voice Messages 21 Programming Format for Voice Messages 22 Programming Commands for Voice Messages 23 Recording the Main Greeting 24 Recording a PAGE Message 25 Recording a Transfe...

Page 2: ...e the next incoming call Connecting CallExtend to Your Phone System Your CallExtend Unit Your CallExtend package contains a CallExtend unit a power transformer this User s Manual and a Programming Gui...

Page 3: ...lExtend s Port 2 Do not have each incoming call ring simultaneously to both of the phone system extensions that CallExtend is connected to Inserting the Battery Backup A standard 9 volt battery can be...

Page 4: ...begin programming CallExtend you will first program PAGE 0 with your system settings and your receptionist s extension Then you will program each PAGE of CallExtend memory that corresponds to the fir...

Page 5: ...ata to indicate you re done For more information on CallExtend s display see Appendix A The CallExtend Programming Guide that came with this manual indicates what to dial and allows you to write down...

Page 6: ...within this time the call will be transferred to the receptionist Enter the number of seconds 0 9 to wait FIELD 3 Transfer Supervision Mode This field tells CallExtend how to supervise call transfers...

Page 7: ...nd transfer calls without supervision In this mode CallExtend will connect the call through to the desired extension and then immediately exit the call CallExtend will NOT send the call to the recepti...

Page 8: ...the receptionist CallExtend does not hunt through multiple receptionist extensions If more than one receptionist extension is programmed on PAGE 0 ROWS 1 4 CallExtend will transfer the first call to t...

Page 9: ...digit 8 see Appendix B Case D Dial PAGE number 1 7 then 0 5 then the extension length then Dial PAGE number 1 7 then 0 7 to review the ext length make sure it s correct Example If your phone system us...

Page 10: ...nsion number exactly as the phone system needs to see it to transfer the call If the phone system needs to see 70 at the beginning of an extension to transfer a call enter 70 at the beginning of each...

Page 11: ...program ROWS 1 6 of this PAGE with the extensions callers will reach by dialing the second single digit 1 6 The digit dialed is the ROW number e g the extension programmed in ROW 2 of the PAGE is reac...

Page 12: ...rs after an unsuccessful call transfer attempt but before the call is transferred to the receptionist This message will generally be something like That extension is not answering your call is being t...

Page 13: ...oming call This greeting generally identifies your company and invites callers to dial an extension or dial a single digit from a menu Main Greeting Example You have reached the ABC Company If you kno...

Page 14: ...ten to the message 2 A Second Level Menu Message such as Example In their Main Greeting the ABC Company has told callers to dial 4 for Technical Support DATA programming for this example was done on P...

Page 15: ...le for recording messages A All voice storage 98 100 is available for use 9 90 97 is available for use 8 80 89 is available for use 7 65 79 is available for use 6 55 64 is available for use 5 45 54 is...

Page 16: ...down for at least one second and then released CallExtend shows S on the display indicating that CallExtend is recording your SPEECH message After a Review Data Command the Data display shows the cont...

Page 17: ...tend will wait before transferring an unanswered call to the receptionist s Example if Field 4 is set to 0 zero a 3 in Field 3 would tell CallExtend to wait 12 4 x 3 seconds Case B Disconnect supervis...

Page 18: ...want CallExtend to pause while dialing enter a pause character by dialing on the ADMIN phone a single sign followed immediately by a single without a significant delay The pause counts as a single dig...

Page 19: ...transferred to the receptionist Set the Transfer Supervision Mode field in PAGE 0 ROW 0 to a higher number of rings see Programming System Settings PAGE 0 ROW 0 If a call is not answered by the exten...

Page 20: ...ecord them all in the order described on page 22 A voice message stops part way through at a random point and there is a pause before the call is disconnected or is transferred to the receptionist Cal...

Page 21: ...EN for the calling area 4 If this equipment causes harm to the telephone network the telephone company has the right to discontinue service temporarily on the line to which this product is connected T...

Page 22: ...time and without notice This manual is copyrighted All rights are reserved This document may not in whole or part be copied photocopied reproduced translated or reduced to any electronic medium or mac...

Reviews: