Clevo N850HJ1 User Manual Download

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Troubleshooting

7 - 2 Basic Hints and Tips

Basic Hints and Tips

Many of the following may seem obvious but they are often the solution to a problem when your computer ap-
pears not to be working.

•

Power

- Is the computer actually plugged into a working electrical outlet? If plugged into a

power strip

make sure it is actually working. Check the

LED Power Indicators

(see

“LED Indicators” on page 1 - 7

)

to see the computer’s power status.

•

Connections

- Check all the

cables

to make sure that there are no

loose connections

anywhere.

•

Power Savings

- Make sure that the system is not in

Hibernate

Sleep

mode by pressing the keys config-

ured in your P

ower Options

(see

“Configuring the Power Buttons” on page 3 - 9

), the

Fn + F12

key com-

bination, or power button to wake-up the system.

•

Brightness

- Check the brightness of the screen by pressing the

F8 and F9

keys to adjust the bright-

ness (see

Table , on page 1 - 21

•

Display Choice

- Press

to make sure the system is not set to “external only” display.

•

Boot Drive

- Make sure there are no

optical media and/or USB storage devices

in any connected drive.

Summary of Contents for N850HJ1

Page 1: ...V17 2 10 ...

Page 2: ......

Page 3: ...ublication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or register...

Page 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Page 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Page 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Page 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Page 8: ...is equipment with a telephone line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal ...

Page 9: ...kind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or moisture may affect the...

Page 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all pro grams Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appr...

Page 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Page 12: ...plug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Page 13: ...on or swelling however this is part of the battery s safety mechanism and is not a cause for concern Use proper handling procedures when using Polymer Lithium Ion batteries Do not use Polymer Lithium Ion batteries in high ambient temperature environments and do not store unused batteries for extended periods If you are working in areas of low temperature use the AC DC adapter to power the computer...

Page 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Page 15: ...me computer models in this series come supplied with a light blue cleaning cloth To clean the computer case with this cloth follow the instructions below 1 Power off the computer and peripherals 2 Disconnect the AC DC adapter from the computer 3 Use a little water to dampen the cloth slightly 4 Clean the computer case with the cloth 5 Dry the computer with a dry cloth or allow it time to dry befor...

Page 16: ...pters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your papers are handy Power Off Before Traveling Make ...

Page 17: ...ook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hardware and software Make sure your documents are prepared Power Off Before Traveling Make sure that your n...

Page 18: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Page 19: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 20: ...e following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated log...

Page 21: ... and Operation VII Servicing IX Power Safety X Polymer Lithium Ion Battery Precautions XI General Battery Precautions XII Cleaning XIII Cleaning Instructions XIII Travel Considerations XIV Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Software 1 4 System Startup 1 5 ...

Page 22: ...exikey Application 1 18 Flexikey Application Features 1 19 Keyboard Shortcuts 1 20 Function Keys Visual Indicators 1 21 Front Rear Views 1 22 Right Views 1 23 Left Views 1 24 3G 4G Module USIM Card Installation 1 26 Bottom View 1 29 Windows 10 Start Menu 1 30 Right Clicking the Windows Logo In Start Menu 1 31 Start Menu Apps Tiles 1 32 Windows 10 Control Panel 1 34 Settings 1 35 Windows 10 Taskbar...

Page 23: ...e 2 2 Multi in 1 Card Reader 2 3 Audio Features 2 4 Setup for Audio Recording 2 5 Touchpad and Buttons Mouse 2 6 Touchpad Sensitivity 2 6 Mouse Properties Control Panel 2 7 Mouse Touchpad Devices 2 9 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapter 3 2 Battery 3 2 Turning On the Computer 3 3 Shutting the Computer Down 3 4 Power Plans 3 5 ...

Page 24: ...u Power Controls 3 14 Battery Information 3 17 Battery Power 3 17 Conserving Battery Power 3 18 Battery Life 3 19 New Battery 3 19 Recharging the Battery with the AC DC Adapter 3 19 Proper handling of the Battery Pack 3 20 Battery FAQ 3 21 Drivers Utilities What to Install 4 1 Module Driver Installation 4 1 Driver Installation 4 2 Updating Reinstalling Individual Drivers 4 5 ...

Page 25: ...allation Procedure 4 7 Chipset 4 7 Video VGA 4 7 NVIDIA Video VGA 4 7 LAN 4 7 Card Reader 4 7 Touchpad 4 8 Airplane 4 8 Control Center 4 8 MEI Driver 4 8 Audio 4 8 Optional Drivers 4 10 BIOS Utilities Overview 5 1 The Power On Self Test POST 5 2 Failing the POST 5 3 Fatal Errors 5 3 Non Fatal Errors 5 3 ...

Page 26: ...d Menu 5 8 Advanced Chipset Control Advanced Menu 5 8 GPU Performance Scaling Advanced Menu Advanced Chipset Control 5 8 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 VT d Advanced Menu Advanced Chipset Control 5 9 Fast Boot Advanced Menu Advanced Chipset Control 5 9 Overclocking Performance Menu Advanced Menu 5 10 SATA Mode Advanced Menu 5 11 Power On Boot Beep Advanced Menu 5 11 Batter...

Page 27: ... Modules Overview 6 1 Setting Up SATA Mode Optane or AHCI 6 2 AHCI Mode 6 2 Intel Optane 6 2 Intel Rapid Storage Technology Application 6 2 Intel Optane Setup Procedure 6 3 Clearing Intel Optane 6 7 Wireless LAN Module 6 10 Intel WLAN Driver Installation 6 10 WLAN Configuration in Windows 10 6 11 Bluetooth WLAN Combo Module 6 14 Intel Bluetooth Combo Driver Installation 6 15 Bluetooth Configuratio...

Page 28: ...ne 6 21 Disabling Intel Optane 6 24 Sound Blaster Cinema 3 6 26 Sound Blaster Cinema 3 Installation 6 26 Sound Blaster Cinema 3 Application 6 27 Sound Blaster Cinema 3 SBX Pro Studio 6 33 PC Camera 6 38 Camera App 6 39 Taking Pictures Capturing Video 6 41 Trusted Platform Module 6 43 Enabling Managing TPM 6 44 TPM Management in Windows 6 45 TPM Actions 6 47 3G 4G Module 6 49 3G 4G Configuration in...

Page 29: ...s and Possible Solutions 7 7 Resolving the Can t connect to this network issue with the 3G 4G Module 7 16 Intel Optane Notes 7 17 Interface Ports Jacks Overview A 1 Ports and Jacks A 2 Card Reader A 2 DC In Jack A 2 HDMI Out Port A 2 Headphone Out Jack A 2 Microphone In Jack A 2 Mini DisplayPort 1 2 A 3 Mini DisplayPort 1 3 A 3 RJ 45 LAN Jack A 3 Security Lock Slot A 3 ...

Page 30: ...ew B 1 Control Center B 1 Flexikey B 1 Power Modes B 3 Control Center Menus B 4 Power Status System Program B 5 Brightness System Program B 5 Volume System Program B 5 Fan Speed System Program B 5 This system supports Power Saving power B 6 Sleep Button System Program B 6 Desktop Background System Program B 6 Display Switch System Program B 6 Time Zone System Program B 6 Backlight Keyboard Device ...

Page 31: ... Flexikey Application B 11 Language Interface B 12 Keyboard Settings Express Key B 16 Enabling Time Record B 18 Keyboard Settings Launch App B 20 Keyboard Settings Express Text B 22 Keyboard Settings Disable B 24 Mouse Settings Express Key B 25 Enabling Time Record for Mouse Settings B 26 Mouse Settings Launch App B 27 Mouse Settings Express Text B 29 Mouse Settings Disable B 31 Statistics B 32 ...

Page 32: ...udio Configuration C 10 Wireless Display C 13 Wireless Display Configuration C 14 NVIDIA Control Panel C 16 Customization Options C 20 Change Resolution C 24 Display Devices NVIDIA CP C 25 Configuring an External Display NVIDIA C 27 HDCP Status C 31 Adjust Video Settings C 32 Configure Surround PhysX C 33 Set Digital Audio C 34 NVIDIA GeForce Experience C 35 Intel HD Graphics Control Panel C 36 Di...

Page 33: ...y D 2 Storage D 2 BIOS D 2 Audio D 2 Keyboard Pointing Device D 2 Indicators D 2 Interface D 2 Card Reader D 3 Slots D 3 Communication D 3 Operating System D 3 Features Depends on Model Type D 3 Security D 3 Power Management D 4 Power D 4 Environmental Spec D 4 Physical Dimensions Weight D 4 ...

Page 34: ...XXXII Preface ...

Page 35: ...installation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 A quick guide to the computer s PC Camera Wireless LAN Bluetooth WLAN Combo Sound Blaster Audio and Intel modules some of which may be optional depending on your pur chase config...

Page 36: ...tation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface por...

Page 37: ...mputer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 4 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Drivers Ut...

Page 38: ...not the case or where you are re configuring your computer for a different system you will find the Windows 10 64 bit operating system is supported Windows OS Note that the information included on the following pages is for Windows 10 only In order to run Windows 10 64 bit your computer requires a minimum 4GB of system memory RAM ...

Page 39: ... will be locked to not power the system until first connected to the AC DC adapter 3 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 135 degrees use the other hand to support the base of the computer Note Never lift the computer by the lid LCD 4 Press the power button on the top of the computer for about 2 3 seconds to turn the computer on note that ...

Page 40: ...he dot ted lines above A colored LED key board is available as an option for this model 4 6 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F11 Airplane Mod...

Page 41: ... Table 1 1 LED Indicators Icon Color Description Orange AC DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Blinking Orange The Battery has Reached Critically Low Power Status Green The Battery is Fully Charged Green Airplane Mode is ON the WLAN Bluetooth 3G 4G Modules are OFF Green HDD Activity ...

Page 42: ...se any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys ScrLk NumLk Keys Fn Key Keypad Windows Logo Key Menu Application Key Special Characters Som...

Page 43: ...u can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application Key...

Page 44: ... application driver and you can then select the type of keyboard as appropriate for your model s con figuration you can only select keyboards supported by your system After the driver has been installed and the system restarts the control panel below will pop up to allow you to select the illuminated white keyboard for your system Click Save to retain the setting chosen Figure 1 5 Keyboard Setting...

Page 45: ...nter gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Figure 1 6 Control Center Control Center Access To run the Control Center press the Fn Esc key com bination or double click the icon in the notifica tion area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel ...

Page 46: ...n key combination outlined in the table below In addition press Fn plus the key to launch the keyboard backlight application to configure the settings see overleaf Table 1 2 Main Keyboard LEDs Main Keyboard Colored LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backlight LED High 2 1 1...

Page 47: ...Keyboards The Keyboard Backlight application can be accessed by pressing the Fn plus key or by clicking the Flexikey button in the Gaming section of the Control Center and then clicking the Backlight tab Figure 1 7 Keyboard Backlight Application Help Butt Keyboard Sections Color Swatches Effects Buttons ...

Page 48: ...allows you to select a range of colors for your keyboard backlight by clicking on the color required You can choose to display the swatch either in Full Color or as a 256 Color Scheme Click the Custom mode button to select any colors from the swatch and to apply your chosen colors to parts of the keyboard and Top Case Logo LED if applicable Figure 1 8 Keyboard Backlight Color Swatches Full Color S...

Page 49: ...n the keyboard Click Save when exiting the application to retain the setting Table 1 3 Mode Buttons Mode Buttons Random Color Wave Up Down Custom Display Configure Keyboard Sections Colors Dancing Effect Breathe All Colors Tempo Beat Cycle Colors Flashing Illumination Keys Note that the keyboard illumi nation increase decrease keys may be used to config ure the keyboard LED in Cus tom Mode only ...

Page 50: ...plication allows you to preview setting changes made to colors on the keyboard Keyboard LED Sections The bottom right section of the application allows you to select partial areas or all of the keyboard on which to apply the color changes and effects Figure 1 9 Preview Keyboard LED Sections ...

Page 51: ...n allows you to save up to 3 sets of color and effect combinations Click Save when exiting the application to retain the settings Figure 1 10 Sets Save Exit Click Exit to quit the application without saving or Save to exit and retain the settings Figure 1 11 Save Exit ...

Page 52: ...ation can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which the settings are applied Click Flexikey in the Gaming section of the Control Center or the click the icon in the notification area of the taskbar to launch the application see Appendix B for full details Figure 1 12 Flexikey Hotkey Appli...

Page 53: ...is is useful in gaming or when using applications which have a complex set of keyboard shortcuts LAUNCH APP This simply assigns single keys or mouse clicks to launch any program s or applica tion s executable file EXPRESS TEXT With this you can assign single keys or mouse clicks to send commonly used strings of text DISABLE Use this function to disable any keyboard keys or mouse buttons STATISTICS...

Page 54: ...kbar Notification Area C Launch Cortana in listening mode D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to right Windows Logo Keyboard Shortcut Use the Windows logo key D key com bination to switch be tween the Start screen and Windows Desktop Menu Application Keyboard Shortcut When the Desktop app is running y...

Page 55: ... Keys Function Visual Indicators Fn Fan Control Toggle Automatic Full Power Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Toggle Fn Brightness Decrease Increase Fn Turn LCD Backlight Off Press a key to or use Touchpad to turn on Fn PC Camera Power Toggle Fn Mute Toggle Fn Airplane Mode Toggle Fn For Backlight Keyboards Only Toggle Off High Lo...

Page 56: ...Guide 1 Front Rear Views Figure 1 13 Front Rear Views 1 LED Power Indica tors 2 Vent Fan Intake Overheating To prevent your comput er from overheating make sure nothing blocks the vent s fan in take s while the comput er is in use 1 2 2 ...

Page 57: ...to the USB ports only fit one way do not force them 1 3 4 2 5 USB 3 0 USB 3 1 Gen1 Type A OR C Ports OR USB 2 0 Port This model includes 3 USB 3 0 USB 3 1 Gen1 ports ports and 1 USB 2 0 port The USB 2 0 port is the larger black port The Type A USB 3 0 USB 3 1 Gen 1 ports are the larger blue color ports The Type C USB 3 0 USB 3 1 Gen 1 ports is the smaller black port 2 USB 3 1 Gen 2 ports are avail...

Page 58: ... are con necting to an external display through an HDMI connection 5 2 6 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC USB 3 0 USB 3 1 Gen1 Type A OR C Ports OR USB 2 0 Port This model includes 3 USB 3 0 USB 3 1 Gen1 ports ports and 1 USB 2 0 port The USB 2 0 port is the larger bl...

Page 59: ...on page C 36 to configure the display config uration Mini Display Port 1 3 If you wish to configure an external display connected to Mini Display Port 1 3 use the NVIDIA Control Panel see NVIDIA Control Panel on page C 16 to configure the display configuration HDMI Port If you wish to configure an external display connected to the HDMI Port use the NVIDIA Control Panel see NVIDIA Control Panel on ...

Page 60: ...he arrow and then slide latch in the direction of the arrow and hold it in place 3 While holding the latch in place pull the battery up at point in the direction of the arrow to remove the battery 4 Insert the USIM card see overleaf 5 Reinsert the battery see page 1 28 Power Safety Warning Before you undertake any installation procedures make sure that you have turned off the power and disconnecte...

Page 61: ...M Card Orientation Note that the USIM card s readable side with the gold colored contacts should face downwards as illustrat ed Figure 1 18 USIM Card Insertion 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the USIM car...

Page 62: ...ry as illustrated below and align it with the edges of the battery compartment 2 Push the battery in the direction of the arrow to insert it into the compartment it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 1 19 Battery Insertion 1 2 3 1 2 3 ...

Page 63: ...replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges 2 2 3 3 Overheating To prevent your comput er from overhea...

Page 64: ...st of the apps control panels utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 21 Windows Start Menu Desktop ...

Page 65: ...con or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Control Panel Programs and Features Power Options Task Manager Search File Explorer Command Prompt Device Manager and Network Connections etc Figure 1 22 Right Click Windows Logo in Start Menu Right Click Icon ...

Page 66: ...apps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps you can use the scroll bar to move up and down the screen Figure 1 23 Expanding the Start Menu ...

Page 67: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 24 Pin to Start Unpin from Start ...

Page 68: ...mber of ways in Windows 10 Figure 1 25 Windows 10 Control Panel Access Right click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu Press the Windows logo key on your keyboard and X to bring up the context menu and then press P to bring up the Control Panel Type Control Panel into the Search box in the taskbar and click on the icon wh...

Page 69: ... in the Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Ac counts Time language Ease of Access Privacy and Update security Figure 1 26 Settings ...

Page 70: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 27 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 33 Taskbar Taskbar Pinned Programs and Apps Notifi...

Page 71: ...ct menu press the Windows logo key on your keyboard and the P key Microsoft Hybrid Graphics Your computer will feature Microsoft Hybrid Graphics switchable graphics technology This seamless tech nology is designed to get best performance from the graphics system while allowing longer battery life without having to manually change settings The computer s operating system and some applications will ...

Page 72: ...ays up to 4 active displays can be configured from Windows by using the Display page C 6 or System in Settings page C 8 control panels or the P or Fn F7 page C 5 key combi nation External displays attached to the HDMI port or Mini Dis playPort 1 3 can be configured by using the NVIDIA page C 25 control panel External displays attached to the Mini DisplayPort 1 2 can be configured by using the Inte...

Page 73: ...lization category 3 Make and changes required from the Display Resolution Orientation or Multiple display menus 4 Click Apply to save the settings Figure 1 29 Screen Resolution 2 1 Screen Resolution 1 Use the dropbox to select the screen Resolution Figure 1 29 2 Click Advanced settings Figure 1 29 to bring up the Advanced properties tabs 3 Click Apply to save any changes made 1 2 ...

Page 74: ...t the display by right clicking the desktop and selecting Display Settings Figure 1 30 2 Adjust the settings using the sliders in the menu or click Advanced display settings Figure 1 30 to change resolution 3 Click Apply to save any changes made to resolution Figure 1 30 Display Settings 1 2 2 1 ...

Page 75: ...Start Guide 1 To access the NVIDIA Control Panel 1 Right click the desktop and select NVIDIA Control Panel Figure 1 31 OR 2 Double click the icon Figure 1 31 in the Windows control panel Figure 1 31 NVIDIA Control Panel 1 2 1 2 ...

Page 76: ...D Graphics Control Panel 1 Right click the desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure 1 32 Intel HD Graphics Control Panel ...

Page 77: ... or Restart you can also add Hibernate Sleep to the menu see page 1 44 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 33 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Page 78: ...en displaying Lock Sign out Change a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Men 1 Go to the Power Options Hardware and Sound control panel 2 Click Choose what the power buttons do 3 Click Change settings that ...

Page 79: ...10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Screen Resolution or go to the Display control panel 3 Adjust the Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above Figure 1 35 Screen Resolution ...

Page 80: ...Quick Start Guide 1 46 1 ...

Page 81: ... Chapter 2 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader Audio Features Touchpad and Buttons Mouse ...

Page 82: ...isk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any rea...

Page 83: ... hard disk s Make sure you install the Card Reader driver see Card Reader on page 4 7 Note Some of these cards require PC adapters that are usually supplied with the cards Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter Figure 2 1 Left View 1 Card Reader MMC...

Page 84: ... adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu see sidebar Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 2 Realtek Audio Manager Right click the icon to access the menu above See HDMI Audio Configuration on page C 10 for a description of the audio configuration w...

Page 85: ...quality 4 Click OK to close the control panel and save the settings Device Advanced Settings For the purposes of re cording it is recommend ed that you enable Separate all input jacks as independent input devices in De vice advanced settings This will help prevent a situation where the inter nal microphone seems to be disabled or where sound can still be heard from the speakers even though the hea...

Page 86: ...pad and the left and right buttons are divided roughly down the middle Press the left button zone for a left click and right button zone for a right click ac tion Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con t...

Page 87: ...el 3 Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2 4 Mo...

Page 88: ...Storage Devices Mouse Audio 2 8 Mouse Properties Control Panel 2 Figure 2 5 Mouse Properties Control Panels ...

Page 89: ...o configure the functions from the Mouse touchpad control panel in Devices in the Settings control panel as follows 1 Click the Settings item in the Start Menu this is also as an App or All Settings in the Action Center 2 Click Devices 3 Click Mouse touchpad Figure 2 6 Settings Mouse touchpad ...

Page 90: ...d by clicking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 2 7 Mouse Touchpad Touchpad turned off when mouse connected ...

Page 91: ...want to use the tap feature The Delay feature helps prevent recognizing taps on the pad by accident by recog nizing when your palm is resting on it or brushing its surface while you are typing Use the drop down menu to either turn of any delay or to adjust the delay to your preference Figure 2 8 Mouse Touchpad Adjust Delay ...

Page 92: ...You to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents objects and applications and these may be en abled or disabled by clicking on the appropriate button Figure 2 9 Mouse Touchpad Taps and Gestures ...

Page 93: ...ightly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in o...

Page 94: ...igured may be used to trigger Cortana Search or the Action Center The three finger drags slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer Figure 2 12 Mouse Touchpad Select Actions Figure 2 13 Slide Gesture ...

Page 95: ...Storage Devices Mouse Audio Mouse Touchpad Devices 2 15 2 The following is an overview of the main gestures you can use with your Touchpad Figure 2 14 Touchpad Gestures ...

Page 96: ...Storage Devices Mouse Audio 2 16 2 ...

Page 97: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Page 98: ...cked to not power the system until first connected to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the b...

Page 99: ...tton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see ...

Page 100: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Figure 3 1 Shut Down Restart ...

Page 101: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 11 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Page 102: ...ower Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 3 Po...

Page 103: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Page 104: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Page 105: ...r buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 5 Power Opti...

Page 106: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 6 Power Options Define Power Buttons Shutdown Settings ...

Page 107: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off White Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Page 108: ...on to toggle the Control Center on off 2 Click either the Performance Balanced or Power Saving button PowerConservation Modes The Power Saving set ting will result in maxi mum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power saving matched with performance Performance will give optimum computer per formance but with less power conservation No...

Page 109: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Page 110: ...ower Controls The Settings item in the Start Menu and also as an App gives you access to a num ber of power settings control panels which enable you to quickly adjust power op tions Click System to access the menu including the power option settings Figure 3 9 Settings ...

Page 111: ...3 Battery Saver Battery Saver will display the battery level and by clicking Battery Use you can see the current state of battery usage by application etc Click Battery saver settings to adjust the battery saver level Figure 3 10 Settings Battery Saver ...

Page 112: ...16 Settings Menu Power Controls 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 11 Settings Power Sleep ...

Page 113: ...tery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 6 Click the battery icon in the notification area to see the current battery level and charge status you can also click Power sleep settings to access the Settings menu to quickly adjust power settings Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter...

Page 114: ... it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery s...

Page 115: ...harges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refer to LED Indica tors on page 1 7 for information on the battery charge status and to Battery FAQ on page 3 21 for more i...

Page 116: ... Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even...

Page 117: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 14 Power Plan Create ...

Page 118: ...anagement 3 22 Battery Information 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Advanced Power Settings ...

Page 119: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 16 Power Options Advanced Settings Battery ...

Page 120: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 121: ...ivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers for the W...

Page 122: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 ...

Page 123: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers ...

Page 124: ...odule Page 6 14 NVIDIA Video VGA Page 4 7 Intel Rapid Storage Technology required for hard disks in AHCI mode Page 6 19 LAN Page 4 7 Sound Blaster Cinema 3 Page 6 26 Card Reader Page 4 7 PC Camera no driver installation required Page 6 38 Touchpad Page 4 8 Trusted Platform Module no driver installation required Page 6 43 Airplane Page 4 8 3G 4G Module no driver installation required Page 6 49 Cont...

Page 125: ...l drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be necessary to restart the computer Reinstall the driver as outlined in this chapter If the driv...

Page 126: ...ws New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to pre...

Page 127: ...reement 3 Click Next 4 Click Restart Now to restart the computer 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Note After installing the video driver go to the Dis play control panel to adjust the video settings to the highest resolution LAN Note If the computer enters a deep sleep mode during in...

Page 128: ... Next Install 3 Click Finish to restart your computer see Appendix B MEI Driver 1 Click 9 Install MEI Driver Yes 2 Click Next 3 Click the check box to accept the license and then click Next 4 Click Next 5 Click Finish Audio 1 Click 10 Install Audio Driver Yes 2 Click Next 3 Click Finish to restart the computer Note that after installing the audio driver the system will not return to the Drivers In...

Page 129: ...sure you enable Win dows Update in order to get all the latest security up dates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the internet 1 Go to the Control Panel 2 Click Windows Update System and Security Security 3 Click Check for updates button 4 The computer will now check for updates you need to be connected to the ...

Page 130: ...indicated in Table 4 1 on page 4 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules Models A B ...

Page 131: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Page 132: ...will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Opti mized Defaults with F3 UEFI Boot POST When ...

Page 133: ...al Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot op tions Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing...

Page 134: ...ted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear To see the boot options press F7 BIOS Settings Warning Incorr...

Page 135: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Page 136: ...BIOS Utilities 5 6 Main Menu 5 Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports Figure 5 2 Main Menu ...

Page 137: ...time settings in your operating system you will also change these settings Some applications may also alter data files to reflect these changes ME FW Version System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision Mac Address Main Men...

Page 138: ...nce Scaling Flex iCharger see page 5 9 VT d and Fast Boot GPU Performance Scaling Advanced Menu Advanced Chipset Control You can enable disable NVIDIA GPU Performance scaling from this menu The NVIDIA Card does the scaling if this option is on and has less latency than the Intel GPU This can be useful if you play games etc Figure 5 3 Advanced Menu ...

Page 139: ...ation Technology for Directed I O VT d from this menu This extends Intel s Virtualization Technology VT by providing hard ware assists for a virtualization solution Fast Boot Advanced Menu Advanced Chipset Control Use this menu item to enable disable the Fast Boot option which when enabled helps reduce the time it takes to boot the computer FlexiCharger Warning If you leave the FlexiCh arger conti...

Page 140: ...djust in dividual parameters to your choice Note that this may cause system errors or dam age Note that CPU Memory overclocking can be configured in the Control Center see Memory Overclocking Support on page A 8 Overclocking Issues If you get any errors due to changing overclocking settings e g a black screen then restart the computer by pressing and holding the power button for about 5 sec onds T...

Page 141: ...stem from booting and may require a reinstall of the OS If you do wish to change the SATA mode then backup any nec essary data on your hard disk s as you will need wipe the disks clean in order to pre vent system problems Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable...

Page 142: ...is will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 6 Security Menu ...

Page 143: ...y menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can b...

Page 144: ...p process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 16 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database Figure 5 7 Security Secure Boot Key Management ...

Page 145: ...e TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM You can select Pending operation and then se lect TPM clear to clear existing TPM information in order to reset the TPM see Trusted Platform Module on page 6 43 for details Figure 5 8 Security Device Support ...

Page 146: ...em on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 9 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from thos...

Page 147: ...enu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot UEFI Boot is enabled for your system by default It is recomm...

Page 148: ...sing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 10 Exit Menu ...

Page 149: ...with your computer depending on the configuration purchased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA Mode Optane or AHCI Wireless LAN Module Bluetooth WLAN Combo Module Intel Rapid Storage Technology Sound Blaster Cinema 3 PC Camera Trusted Platform Module 3G 4G Module ...

Page 150: ...les frequently accessed data and system page files to an non volatile low latency Intel Optane SSD Contact your distributor or supplier to see if your system supports this technology Intel Rapid Storage Technology Application Make sure you install the Intel Rapid Storage Technology application if you have set up your system in Intel RST Premium for Intel Optane mode see Intel Rapid Storage Technol...

Page 151: ...ling your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An attached external DVD drive An Intel Optane SSD installed in your system The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 16 3 Set UE...

Page 152: ...torage Technology Advanced menu and press Enter 11 Note this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium 12 If you are reinstalling a system that has previously been setup in Intel RST Premium mode make sure you have cleared the Intel Optane Memory see Clearing Intel Optane on page 6 7 Figure 6 1 SATA Mode Selection BIOS Fi...

Page 153: ...ons 20 Click New to create a partition for Windows 21 It is very important to make sure that when you create the partition to leave at least a minimum of unallocated space of 5MB see sidebar 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Table 4 1 on page 4 4 make sure you in...

Page 154: ...r AHCI 6 25 After installing the Intel Rapid Storage Technology application you can access Device Manager right click the Start menu and select Device Manager 26 Click Disk drives to check the Optane drive Figure 6 3 Device Manager Disk drives ...

Page 155: ...n Intel Optane setup as doing so will result in the loss of all data on the volumes 1 Make sure that Intel Optane is Enabled in the Intel Rapid Storage Tech nology application 2 Start up your computer and press F2 to enter the BIOS 3 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 4 Select Intel Optane listed under Optane Volume and press Enter Figure 6 4 Intel R Rapid ...

Page 156: ...etting Up SATA Mode Optane or AHCI 6 5 Select Deconcatentate and press Enter 6 Select Yes from the Are you sure you want to perform deconcatentation option Figure 6 5 Intel R Rapid Storage Technology Deconcatentate ...

Page 157: ... press Enter 8 The system will return to the standard Intel R Rapid Storage Technology menu when complete see Figure 6 2 on page 6 4 9 You should then select the appropriate SATA Mode for your system and reinstall the OS Figure 6 6 Intel R Rapid Storage Technology Start Deconcatentation ...

Page 158: ...ne Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click in the check box to agree to the End User License Agreement and click Install 5 Click Finish 6 The operating system is the default setting for Wireless LAN control in Windows see page 6 11 Wireless Device Operation Aboard Aircraft The us...

Page 159: ...N module is turned on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect Figure 6 7 WiFi Network Connections ...

Page 160: ...it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 8 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer aboa...

Page 161: ... you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy 12 You can also access the Network Internet settings from the Start Menu Settings Network Internet Figure 6 9 Network Internet Settings ...

Page 162: ...y portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 5 on page 1 21 Bluetooth Data Transfer Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous dat...

Page 163: ...Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Select the setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 16 for configura tion instructions ...

Page 164: ...r and click Add a Bluetooth Device 2 Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear 3 Double click the device you want to pair with the computer and click Pair 4 On first connection the computer will provide you with a pairing code to be entered onto the device Figure 6 10 Devices Bluetooth Bluetooth Taskbar Menu Figure 6 11 Enter the Passcode ...

Page 165: ...dule 6 17 6 5 Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing 6 Select a device and click Remove Device to disconnect from any device Figure 6 12 Devices Bluetooth Remove Device ...

Page 166: ...ore Bluetooth options or click the Bluetooth icon in the taskbar Open Settings 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 13...

Page 167: ...Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 3 Install IRST Driver Yes 4 Click Next Next 5 Click in the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the computer 8 Run the Intel Rapid Storage Technology app from the Apps screen After setting the SATA mode to Intel Optane and installing the I...

Page 168: ...ration Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 14 Intel Rapid Storage Technology Status ...

Page 169: ... Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 15 IRST Intel Optane Memory Enable Figure 6 16 IRST Intel Enable Optane Memory Enable ...

Page 170: ...AC DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager right click the Start menu and select Device Manager 8 Click Disk drives to check that the drive should read Intel Optane Figure 6 17 Device Manager Disk drives ...

Page 171: ...Modules Intel Rapid Storage Technology 6 23 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 18 IRST Intel Optane Memory Enabled ...

Page 172: ...ons 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Op tane if you want to reinstall reset the sys tem or update the IRST driver See also Clearing Intel Op tane on page 6 7 Figure 6 19 IRST Intel Optane Memory Disable Figure 6 20 IRST Yes to Disable ...

Page 173: ...w 7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 21 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Optane SSD is to be transferred to another system for use for any reason you will need to disable Intel Op tane in IRST first Removal of any cov er s and or screw s violates the terms of your warranty Figure 6 21 IRST Intel Optane Memo...

Page 174: ...lling the driver make sure you have a working internet connec tion 2 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 3 Click Option Drivers button 4 Click 4 Install SBCinema3 AP Yes 5 Click Next Full Installation button 6 Click Next Finish to restart the computer Software Update Check for the latest soft ware updates by making sure you are connected to the interne...

Page 175: ...area of the task bar or from Creative folder item in the Apps menu Click on the tabs to access the any of the control panel menus Sound Blaster Cinema 3 HDMI Note that the Sound Blaster Cinema 3 SBX Pro Studio audio effects do not apply to audio generated through an HDMI connection Figure 6 22 Sound Blaster Cinema 3 Apps Menu Taskbar Icon ...

Page 176: ...er Cinema 3 6 Sound Blaster Cinema 3 Power The Sound Blaster Cinema 3 can be turned On Off by clicking the Power Button when the power is off the icon will be dimmed Figure 6 23 Sound Blaster Cinema 3 Power Button Power Button ...

Page 177: ...ration of either headphones or speakers and you can fine tune effects for specific headphone types supported Click Start to begin to config ure the settings Reality 3D The Sound Blaster Cin ema 3 Reality 3D con trols can be used to configure sound for both the internal speakers and any connected au dio source including TVs through an HDMI connection if audio is supported Figure 6 24 Sound Blaster ...

Page 178: ...gh the headphones supported Volume can be adjusted by clicking on the dial Click on any of the effects buttons to test the effects Figure 6 25 Sound Blaster Cinema 3 Headphones Figure 6 26 Sound Blaster Cinema 3 Volume Dial Figure 6 27 Sound Blaster Cinema 3 Effect Buttons ...

Page 179: ...abs 3D Experience Zone and Speaker Calibration which can be accessed by clicking the icons at the top right of the page Figure 6 28 Sound Blaster Cinema 3 Reality 3D Experience Zone Speakers Speakers Click to switch between 3D Experience Zone and Speaker Calibration ...

Page 180: ...Cinema 3 6 Click Test to run the speaker calibration test and Stop once complete Adjust the speaker distances and levels from the controls at the bottom of the page Figure 6 29 Sound Blaster Cinema 3 Speaker Calibration Speakers ...

Page 181: ...e disable it and most controls feature a slid er to adjust the levels Surround Provides virtual sound channels to control the level of immersion SBX Pro Studio The Sound Blaster Cin ema SBX Pro Studio controls can be used to configure sound for both the internal speakers and connected audio sources through the headphone jack How ever it cannot be used to configure audio sources through an HDMI con...

Page 182: ...Cinema 3 6 Crystalizer Enriches audio to make it sound livelier Bass Enhances the bass level of the sound system Figure 6 31 Sound Blaster Cinema 3 SBX Pro Studio Crystalizer Figure 6 32 Sound Blaster Cinema 3 SBX Pro Studio Bass ...

Page 183: ...Minimizes sudden volume changes to avoid the need for con stant adjustment Dialog Plus Optimizes dialogue levels for movies etc Figure 6 33 Sound Blaster Cinema 3 SBX Pro Studio Smart Volume Figure 6 34 Sound Blaster Cinema 3 SBX Pro Studio Dialog Plus ...

Page 184: ...ofile buttons on the left side of the screen give you preset settings to enhance your audio settings for Music Movie Game and Voice You can choose Custom to adjust the settings to your own set preferences Figure 6 35 Sound Blaster Cinema 3 Profiles MUSIC MOVIE GAME VOICE CUSTOM ...

Page 185: ...s Sound Blaster Cinema 3 6 37 6 Sound Blaster Cinema 3 Settings Click the Settings button at the bottom left of the page to adjust the settings to your preferences Figure 6 36 Sound Blaster Cinema 3 Settings ...

Page 186: ...icators on page 1 21 or Control Center button to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated see Figure 1 2 on page 1 6 Note that you need to use the Camera app in Windows to take pictures and cap ture video 2 ...

Page 187: ...mera into the search box to find the Camera app if it is not pinned to the Start menu 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to either photo or video modes 5 You can use the buttons at the top to access the Photo collection Self Timer or Settings Figure 6 37 Camera App Mode Icons Figure 6 38...

Page 188: ...pported by the system You can use a Framing grid to help you line up pictures The Video recording resolution and frame rate can be set to any supported by the system Note that capturing high resolu tion video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your...

Page 189: ... box to find the Camera app if it is not pinned to the Start menu 3 Click to select either photo or video modes 4 Click the photo icon to take a picture and the camera icon will briefly turn yellow as the picture is taken 5 Click on the video icon to start video capture if video capture begins a timer will appear at the bottom of the screen and the icon will turn yellow 6 To stop video capture cli...

Page 190: ...6 42 PC Camera 6 7 Captured photos and videos will be saved to the Photos app stored in the Start menu type Photos into the search box if you cannot find the app Figure 6 41 Photo App For Captured Photos Videos ...

Page 191: ...tation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the...

Page 192: ...ect TPM Configuration and press Enter to access the sub menu 5 Press Enter to access the Security Device Support menu and select Enable 6 Press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clearing TPM Information You can select Pend ing operation and then select TPM clear to clear existing TPM information in order to reset the TPM Figure 6 42 TPM State...

Page 193: ...M Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 43 BitLocker Drive Encryption TPM Administration ...

Page 194: ...u to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 44 Trusted Platform Module TPM Management on Local Computer Administration ...

Page 195: ...require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 45 TPM Actions Menu ...

Page 196: ...disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 46 BitLocker Drive Encryption ...

Page 197: ...ices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth and 3G 4G module s are OFF or the system is in Air plane Mode if you are using the computer aboard aircraft see Table 1 5 on page 1 21 Important Notice If your purchase option includes both Wireless LAN and 3G 4G modules then the appro priate antennas will be installed Note that In order to comply with FCC RF exposure com plia...

Page 198: ...n slide latch in the direction of the arrow and hold it in place 3 While holding the latch in place pull the battery up at point in the direction of the arrow to remove the battery 4 Insert the USIM card see overleaf 5 Reinsert the battery see page 6 52 Power Safety Warning Before you undertake any installation procedures make sure that you have turned off the power and disconnected all peripher a...

Page 199: ...n Note that the USIM card s readable side with the gold colored contacts should face downwards as illustrat ed Figure 6 48 USIM Card Insertion 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the USIM card restart the sys...

Page 200: ... below and align it with the edges of the bat tery compartment 2 Push the battery in the direction of the arrow to insert it into the compartment it should click into place 3 Slide the latch in the direction of the arrow into the lock position Figure 6 49 Battery Insertion 1 2 3 1 2 3 ...

Page 201: ... system will connect to your network 5 Connected will appear under the connection 6 You can then access the internet download e mail etc as per any internet connection 7 To disconnect you can select the connection and click Disconnect 8 You need to use Airplane Mode aboard aircraft 9 You can also click the Wireless icon in the notification area of the taskbar click Cellular and double click an acc...

Page 202: ...Modules 6 54 6 ...

Page 203: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 204: ...ns Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 3 9 the Fn F12 key com bination or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8 and F9 ke...

Page 205: ...provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 12 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Bottom Cover Removal Warning Us...

Page 206: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 207: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Page 208: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Page 209: ...mmediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 5 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharge...

Page 210: ...ave plugged in the powered AC DC adapter Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connected in order to allow the system to wake up on network activity Unplugging the adapter and then plugging it back in again will not allow the system to wake up on network activity When playing a video i...

Page 211: ... an external monitor make sure it s plugged in and turned on You should also check the monitor s own brightness and contrast controls The computer is set for a different display Toggle the screen display key combination Fn F7 If an external monitor is connected turn it on The screen saver is activated Press any key or touch the TouchPad You forget the boot password If you forget the password you m...

Page 212: ...features have timed out Use the AC DC adapter press the sleep Fn F12 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer see Power Saving States on page 3 7 Make sure you have enabled Hibernate mode from the control panel Problem Pos...

Page 213: ...odule in Wireless LAN Module on page 6 10 and or Bluetooth WLAN Combo Module on page 6 14 A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfer is not supported If you are copying a file from your computer to a Bluetooth enabled device you will not be able t...

Page 214: ...abled when you are connecting to an external display through an HDMI or Display Port connection See HDMI Audio Configuration on page C 10 When using a Bluetooth headset the audio appears to be mono and not stereo This is a common issue with Bluetooth headsets To resolve this issue do the following you will need to repeat this procedure after every boot up restart or when the system resumes from hi...

Page 215: ... control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possible Cause Solution Bluetooth Control Panel Settings Devices Close the Bluetooth control panel pictured on the right when transferring data be tween the computer and a Bluetooth enabled device ...

Page 216: ...talled and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this problem 1 Go to the Programs and Features Programs control panel in Windows 2 Select any installed Airplane Mode driver item e g Insyde Airplane Mode HID Mini Driver and click Uninstall Change to uni...

Page 217: ...your connected headset as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwis...

Page 218: ...et APN is set automatically however if your cellular data connection isn t working you should try manually entering a new Internet APN based on your location and mobile operator 3 To find your APN settings contact your mobile operator directly or of you can connect to a WiFi network on your PC or have a phone handy try searching online to find the Internet APN settings for your mobile operator 4 S...

Page 219: ...u create a hard disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application If you are reinstalling a system that has previousl...

Page 220: ...Troubleshooting 7 18 7 ...

Page 221: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Page 222: ...rt The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as a display device see Attaching Other Displays on page C 50 by means of a HDMI cable Note that HDMI carries both audio and video signals Headphone Out Jack Headphones or speakers m...

Page 223: ... display or a home theater system RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store Item Description Mini DisplayPort Cables When using cables connected to the Mini DisplayPort try to make ...

Page 224: ...ke sure you use the power supply which comes with the device USB 3 0 ports capable of 5Gbps SuperSpeed are classified as USB 3 1 Gen 1 and USB 3 1 Gen 2 ports are capable of 10Gbps SuperSpeed There is one USB 2 0 port two USB 3 1 Gen 1 Type A ports and one USB 3 1 Gen 1 Type C port the Type C port is the smaller sized USB port One USB 3 1 Gen 2 port Type A and one USB 3 1 Gen 2 port Type C are ava...

Page 225: ...lly be adjusted when a power mode is selected The Control Center in Windows 10 works under the Desktop app and not under the Start screen Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations or to launch programs and applications to create text macros and to disable certain keys The application can...

Page 226: ...double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel move the cursor onto the top right corner of the panel to highlight it Flexikey Access The Flexikey is accessed from within the Control Center by clicking Flexikey in the Gaming section of the Control Center ...

Page 227: ...er etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Quiet Power Saving Performance Entertainment Icon Power Plan Balanced Power Saver High Performance Balanced Power Conservation Mode Balance Energy Star Performance Balance PC Camera ON OFF ON ON TouchPad...

Page 228: ... menu headings System Program Device and Gaming under the Power Modes Click the menu headings and then click any of the buttons outlined on the following pages Figure B 2 Control Center Menus Note that the CPU Memory GPU Overclocking item will appear only for CPUs that support this feature ...

Page 229: ...light press any key to turn it on again Volume System Program The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F3 key combination to mute the volume Fan Speed System Program You can set the fan speed to Maximum full power Automatic Custom or Overclock from this menu item The fan speed will adjust itself au...

Page 230: ...utton System Program Click either the Hibernate or Sleep buttons to have the computer enter the selected power saving mode see Power Saving States on page 3 7 Desktop Background System Program Clicking the Desktop Background button will allow you to change the desktop background picture Display Switch System Program Click the Display Switch button to access the menu or use the P key combination an...

Page 231: ...r status of the camera module is also effected by the Power Mode selected see Table B 1 on page B 3 Caps Lock Scroll Lock Number Lock Airplane Mode Click the button to toggle the appropriate lock mode and Airplane Mode Left Windows Key Gaming Click Disable to disable the Windows Key on the left side of the keyboard This may be useful if you are using the gaming keys W A S D and wish to avoid accid...

Page 232: ...k frequency and or voltage can cause system instability cause compo nents to fail cause heat damage and result in data loss and any changes made may affect the processor war ranty Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to shut down To restart press and hold the power button while holding down the Fn D key c...

Page 233: ...ing utility from the Control Center or taskbar notification area Figure B 3 Access the CPU Memory Overclocking Utility Fan Speed If you have enabled CPU overclocking the Fan Speed will also automatically be set to over clock do not adjust this fan speed setting if you have enabled CPU overclocking ...

Page 234: ...ents to be made 2 Click Custom to adjust any settings from the drop down menus 3 Click Save to retain the settings 4 A warning will pop up to remind that you will need to restart the system make sure you save any open files 5 Click Restart Now to restart the system or Cancel to return to the utility 6 You can click Default to go back to the standard default settings Figure B 4 Memory Overclocking ...

Page 235: ...tion relate to Profiles You can Add or Delete Profiles you can main tain 12 active Profiles Export and Import profiles from the menus If you double click on a Profile you can change the Profile Name and change an Image file images created using PNG files Figure B 5 Flexikey Profiles Windows Key P Key Note that you can assign actions to any keyboard key except the Win dows key and P key Note that t...

Page 236: ...ABLE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Keyboard and Mouse Settings Click Enable to create settings for the keyboard and or mouse by clicking the button on the top left of the screen e g you may wish to create a profile with settings only for the mouse or keyboard Clicking on the keyboard or...

Page 237: ...ggle you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again Figure B 7 Enable Disable Flexikey The icon Flexikey icon in the notification area of the taskbar will appear grayed out when Flexikey is off and in color when on an on screen icon will also pop up to display the status of the application as it is toggled on off Figure B ...

Page 238: ...d then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 9 Key Configuration Windows Key P Key Note that you can assign actions to any keyboard key except the Win dows key and P key ...

Page 239: ...mouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 10 Mouse Configuration 1...

Page 240: ... uses the left shift key for sprinting and the W key for moving forwards to use the left Ctrl key to combine this movement to sprint forward 3 Click on the chosen key for the shortcut action 4 Click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 5 Click Start Record and the...

Page 241: ...l key click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default key setting 10 Any assigned Express Keys will appear in orange Figure B 12 Key Combination Set Tool Tips The Tool Tips field allows you to type a note to remind yourself of the function you have programmed the key for under any Profile ...

Page 242: ... Express Key in Action Type 2 Click in the Tool Tips field and type to give the key combination a name then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 3 Click Start Record and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 4 Click Stop Record 5 ...

Page 243: ...umber for the delay between the key presses Figure B 14 Time Record Between Key Presses 7 Click to close the Time Record window 8 Click Save to save the settings within your chosen profile 9 If you want to remove any individual key click to select it and then click Delete 10 If you want to clear all the settings click Restore to return to the default key setting ...

Page 244: ...unch any application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App in Action Type 2 Click Browse at the bottom right of the application window Figure B 15 Keyboard Launch App Browse to Executable File ...

Page 245: ...on and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in green Figure B 16 Key Set to Launch App 5 If you want to remove any Launch App Key select it and click on Restore 6 Click Save to save the settings within your chosen profile ...

Page 246: ...xt 1 Enable and select the keyboard under your chosen profile click to select a key and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Click to type field and type in your message Figure B 17 Keyboard Express Text ...

Page 247: ...essage in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore 7 Click Save to save the settings within your chosen profile Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text fi...

Page 248: ...er your chosen profile click to select a key to disable and then click to select Disable in Action Type 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The key will be disabled under your chosen Profile and the key will appear in Gray Figure B 18 Keyboard Disable ...

Page 249: ...y 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting and the W key for moving forwards in a game program 3 Click on the central mouse wheel for the shortcut action Figure B 19 Mouse ...

Page 250: ...lick Stop Record to complete the process 7 Click Save to save the settings within your chosen profile 8 If you want to remove any mouse setting click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default mouse setting 10 The mouse button for any assigned Express Keys will appear in orange Enabling Time Record for Mouse Settings If you wan...

Page 251: ...click to launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 Click Browse at the bottom right of the application window Figure B 20 Mouse Launch App Browse to Executable File ...

Page 252: ...able file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in green 5 Click Save to save the settings within your chosen profile Figure B 21 Mouse Button Set to Launch App ...

Page 253: ...1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Text Context field and type in your message Figure B 22 Mouse Express Text ...

Page 254: ...ter key would be the most commonly used or you can leave it blank if you prefer 5 The mouse button click will now be configured to send the text message in the target program under your chosen Profile and the button will appear in blue 6 If you want to remove any Express Text mouse button select it and click on Restore 7 Click Save to save the settings within your chosen profile ...

Page 255: ... chosen profile click on a mouse button to select it and then click to select Disable in Action Type 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The button click will be disabled under your chosen Profile and the key will appear in Gray Figure B 23 Mouse Disable ...

Page 256: ... application as normal so that a standard set of keys used may be recorded 3 Return to the Flexikey application and press Stop Record to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with red as the most frequent through to lighter blue the less frequent the color bar at the bottom of the screen displays the color code against the number of...

Page 257: ...f the license agreement 3 Click Next 4 Click Close to complete the installation 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App Video Card Options Note that this computer model series may support a range of CPUs and or vid eo adapters To get information on your system s video adapter go to the Star...

Page 258: ... GPU Integrated graphics solutions usually feature memory sharing technology to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run games HD video or GPU based applications without severe limitations Microsoft Hybrid Graphics is a seamless technology designed to get best perfor mance from the graphics system while ...

Page 259: ...ete graphics solution However when an application that requires use of the dGPU is run e g a game or HD Video the dGPu is powered on and takes over the processing duties If the program is closed then the dGPU will be powered back down again until required Customization Options Although Microsoft Hy brid Graphics is com pletely seamless to the user NVIDIA also allow customization options within the...

Page 260: ...ol Panel on page C 36 to configure the display configuration Mini Display Port 1 3 If you wish to configure an external display connected to Mini Display Port 1 3 use the NVIDIA Control Panel see NVIDIA Control Panel on page C 16 to configure the display configuration HDMI Port If you wish to configure an external display connected to the HDMI Port use the NVIDIA Control Panel see NVIDIA Control P...

Page 261: ...ternal display s to the appropriate port and turn it them on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 2 Project ...

Page 262: ...ndows 1 Attach your external display s to the appropriate port and turn it them on 2 Go to the Control Panel 3 Click Display icon and Adjust Resolution Appearance and Personalization 4 Click the Detect button 5 The computer will then detect any attached displays Figure C 3 Screen Resolution Multiple Displays ...

Page 263: ...rom the Multiple Displays menu Duplicate these displays Shows an exact copy of the main display desktop on the other display s Extend these displays Treats connected displays as separate devices Show desktop only on 1 2 3 4 Only one of your displays is used Figure C 4 Screen Resolution Multiple Display Options ...

Page 264: ...external display s to the appropriate port and turn it them on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 You can change Duplicate Extend or choose to display on 1 screen only 4 Click Apply to save any changes made 5 Click Advanced display settings to access further options Figure C 5 System Display ...

Page 265: ...splay In Windows C 9 C 6 You can configure up to 4 displays from the System Display menu 4 Connected Displays Note that when 4 dis plays are connected only 2 displays may be configured in Duplicate mode Figure C 6 System Display 4 Connected Displays ...

Page 266: ...gure the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the ta...

Page 267: ...Video Driver Controls HDMI Audio Configuration C 11 C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 8 HDMI Device Properties ...

Page 268: ... not apply to audio generated through an HDMI connection HDMI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in Attaching Other Displays on page C 50 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external...

Page 269: ...splay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and the...

Page 270: ...ress the P key combination 3 Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 5 Double click any detected display device in the list Figure C 9 Add a Wireless Display ...

Page 271: ...ect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 8 Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display 9 To permanently disconnect from the display you will need to go back through the connection process again you can select it in Devices and click Remove Device Yes ...

Page 272: ...igure external displays attached to the HDMI port or Mini DisplayPort 1 3 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 10 NVIDIA Control Panel ...

Page 273: ...onfiguration Additional menus will appear when external displays are at tached to the HDMI port or Mini DisplayPort 1 3 Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 11 NVIDIA ...

Page 274: ...l Panel C Further menu items will appear in the NVIDIA Control Panel with external displays attached to the HDMI Port or Mini DisplayPort 1 3 Figure C 12 NVIDIA Control Panel with External Display Attached to HDMI Port or Mini DisplayPort 1 3 ...

Page 275: ...Video Driver Controls NVIDIA Control Panel C 19 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 13 Help Menu ...

Page 276: ...ir own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to the NVIDIA Control Panel 2 Click Desktop from the top menu and select Add Run with graphics processor to Context Menu it should have a check alongside it Display GPU Activity Icon Click to enable Dis pl...

Page 277: ... from the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to High performance NVIDIA processor which is the discrete GPU and Integrated graphics which is the integrated GPU Figure C 15 Context Menu with Run with graphics processor Right click the application e...

Page 278: ...rol Panel 2 Click Manage 3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics iGPU or High performance NVIDIA Processor dGPU from the drop down menu 4 Click the Setting menu items to select any options required 5 Click Apply to save the settings Customization Options Although hybrid tech nology is completely seamless to the user there are customiza tion option...

Page 279: ...k Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select the preferred graphics processor for the program from the drop down menu 5 Click the Setting menu items to select any options required 6 Click Apply to save the settings Figure C 17 Program Settings ...

Page 280: ...xternal display to the appropriate port and turn it on 2 Go to the NVIDIA Control Panel 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the display and then adjust the settings from 2 Choose the resolution and 3 Apply the following settings 5 Click Apply to save the settings Figure C 18 Change Resolution ...

Page 281: ...play device s manual to see which formats it supports Configuring External Displays All external and internal displays up to 4 active displays can be configured from Windows by using the Display page C 6 or System in Settings page C 8 control panels or the P or Fn F7 page C 5 key combination External displays attached to the HDMI port or Mini DisplayPort 1 3 can be configured by using the NVIDIA p...

Page 282: ...xtend treats connected displays as separate devices and they act as a virtual desktop resulting in a large workspace When enabled you can drag any icons or windows across to the other display desktop It is therefore possible to have one program visible in one display and a different program visible in the other display Sound Blaster Audio HDMI Connection Note that Sound Blaster audio will be disab...

Page 283: ...ys you want to use 5 Click the check box alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when changes have been made Display Not Shown If the attached display does not appear in the 1 Select the displays you want to use win dow click My Display is not shown and then click the appropri ate button ...

Page 284: ...lick Set up multiple displays 4 Click to select a primary display under 1 Select the displays you want to use 5 Right click the icons under 2 Drag the icons to match and select Extend Changing the Primary Display on Extended Displays If you want to switch the primary display if the displays are extended then right click the sec ondary display icon and select Make Primary Click Apply Yes to save th...

Page 285: ...indow display will be denoted by an asterisk in the top right corner of the icon 7 To change the Primary display right click the icon and select Make primary 8 Click Apply Yes to save any changes Right click and select Make primary and click Apply Yes to save changes Figure C 21 Switch Primary Display ...

Page 286: ... drag the icons to match the desktop layout you want to use e g you may want to extend the display to the right or left of the primary display 10 Click Apply Yes to save any further changes Figure C 22 Drag Display Icons Drag the display icons to match the layout you want to use ...

Page 287: ...Controls HDCP Status C 31 C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 23 HDCP Status ...

Page 288: ...s from the Video sub menus 1 Go to the NVIDIA Control Panel 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 24 Adjust Video Color Settings ...

Page 289: ...n select the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to the NVIDIA Control Panel 2 Click Configure Surround PhysX 3 Click to select a processor from the menu PhysX Settings Auto select recommended is the default setting 4 Click Apply to save the settings Figure C 25 Configure Surround PhysX ...

Page 290: ...ls you can configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display to which you have connected Connected displays will appear alongside the appropriate port Click Open Win dows Sound Settings button to access the Sound control panel Figure C 26 Set up Digital Audio ...

Page 291: ...to log in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so che...

Page 292: ...sktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure C 27 Right Click Desktop Intel Graphics Settings Figure C 28 Taskbar Notification Area Icon Menu Intel Dynamic Video Memory Technology Intel DVMT automatically and dynamically allocates as much system memory RAM as ne...

Page 293: ...Video Driver Controls Intel HD Graphics Control Panel C 37 C OR 3 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 29 Control Panel Intel Graphics Settings ...

Page 294: ...may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings from the menus Home Click the Home button to return to the main menu screen in any of the sub menu screens Figure C 30 Intel HD Graphics Control Panel ...

Page 295: ...play Settings or Color Settings to make display adjustments in cluding configuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Figure C 31 Intel HD Graphics Control Panel Display ...

Page 296: ...ay mode of any attached dis plays see Attaching Other Displays on page C 50 Click Apply to save any changes made Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Audio Settings Any attached active dis plays must have audio capacity to allow audio configuration Figure C 32 Intel HD Graphics Control Panel Display Multiple Displays ...

Page 297: ...lay or any at tached display to any width height refresh rate color depth and underscan percent age of your choice Note that incorrect settings can cause system instability and even possible component damage so this is adjusted at your own risk Figure C 33 Intel HD Graphics Control Panel Display Settings Custom Resolutions ...

Page 298: ...ance gives the smoothest motion of images Quality displays the most detail Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer ences Click Apply to save changes Figure C 34 Intel HD Graphics Control Panel 3D ...

Page 299: ...ntrol Panel C 43 C Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open ing the application and scaling etc Click Apply to save changes Figure C 35 Intel HD Graphics Control Panel Options and Support ...

Page 300: ...mation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferences for the Intel HD Graphics Control Panel Make sure you click En able under Tray Icon to display the Intel HD Graphics Control Panel icon in the notification area of the taskbar as below Figure C 36 Intel HD Graphics Control Panel Options Information Center ...

Page 301: ...switch to vivid col ors The Preview image will display a sample image using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes select Color Enhancement or Image Enhancement from the menu Figure C 37 Intel HD Graphics Control Panel Video Color Enhancement ...

Page 302: ...top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction Contrast Enhancement and Film Mode Detection Click Apply to save changes Figure C 38 Intel HD Graphics Control Panel Video Image Enhancement Basic ...

Page 303: ...Power The battery life can be extended through dynamic control of the frame rate if Ex tended Battery Life for Gaming is enabled Settings can be selected for when the system is powered by battery or is plugged in Figure C 39 Intel HD Graphics Control Panel Power ...

Page 304: ...ance Video Colors from the menu on the left Alternatively you can go through the menus to make adjustments to your preferences for Display Color Video Op tions and Support and Power tick any boxes for the settings required and then Save the settings to a profile which may be imported or exported Figure C 40 Intel HD Graphics Control Panel Profiles ...

Page 305: ...Duplicate Both connected displays output the same view and may be configured independently Extended Extend Both connected displays are treated as separate devices and act as a virtual desktop 4K2K Videos on 4K2K External Displays Note you may experi ence some video lag when playing 4K2K vid eos on an attached 4K2K external display Table C 2 Display Modes Attaching Displays When you first attach an...

Page 306: ... Control Panel control panel and click Display Multiple Displays sub menu 3 Click Clone from the Select Display Mode menu 4 Click Apply and OK to confirm the settings change 5 Select the displays from the Select One or More Active Displays menu Multiple Display At least one other dis play must be attached in order to view Multiple Display selection op tions Figure C 41 Display Multiple Displays Cl...

Page 307: ...ttings change Display Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match the physical layout of your displays Icons and pro grams may also be dragged between the displays Figure C 42 Display Multiple Displays Extended Click the appropriate monitor icon ...

Page 308: ...Video Driver Controls C 52 C ...

Page 309: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Page 310: ...Auto Detection BIOS One 64Mb SPI Flash ROM AMI BIOS SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Don t mix SO DIMM memory module sizes and brands in order to prevent system prob lems Audio High Definition Audio Built In Array Microphone 2 Built In Speakers Sound Blaster Cinema 3 Ke...

Page 311: ...PCIe USB Interfaces A Key Slot 2 for M 2 2280 SSD Card with SATA PCIe Gen 3 x4 Interface M Key Slot 3 for LTE or UTMS HSPA M 2 3042 3G or 4G Module Card with USB Interface B Key Factory Option Communication 1 0M HD PC Video Camera Module 2 0M FHD PC Video Camera Module Factory Option Built In 10 100 1000Mb Base TX Ethernet LAN Intel Dual Band Wireless AC 8265 2 2 802 11 a c M 2 WLAN Bluetooth Comb...

Page 312: ... Full Range AC DC Adapter AC in 100 240V 50 60Hz DC Output 19 5V 9 23A 180 Watts Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Physical Dimensions Weight 378mm w 267mm d 29 9mm h 2 5kg Barebone System with VGA Card Battery A barebone system does not include the HDD RAM adapter power cord and factory option modules we...

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