Cleco 47BAB15AM3, Instruction Manual

Page: 44 / 72

44 P1891E/EN 09/07
91e_Trouble shooting en bedingt.fm, 24.09.2007
Troubleshooting
8
No Ethernet communi-
cation is possible
between the controller
and the base station.
(Error displayed after
Accept <F1>) is
pressed in Communi-
cation/Tool .)
Wrong Ethernet cable
is used.
¾
A crossover cable is required if the base sta-
tion is directly connected to the controller. If the
base station is connected to a switch, a stan-
dard patch cable is required.
IP address of the base
station is not entered
correctly on the control-
ler.
¾
In the Communication/Tool screen of the con-
troller, check that the IP address of the base
station is entered in the
RF Base station field. If
the IP address of the base station is unknown
use the
Network Enabler Administrator pro-
gram, which is included with each base station.
Note: If the settings are changed, it is necessary
to press Accept <F1> in order to apply the set-
tings.
IP address and subnet
mask are not in the
same range. Without network administration, it is necessary for
the IP address and subnet mask of the controller
to be in the same range as those of the base sta-
tion.
¾
Enter the same subnet mask for both IP
addresses and use the same first three num-
bers for the IP addresses on both the controller
and base station.
E.g.:
IP address controller: 192.168.1.xxx
IP address base station: 192.168.1.xxx
Subnet mask: 255.255.255.000
A firewall blocks port
4001.
¾
Reconfigure the firewall so that the specific IP/
MAC address of the tool can use port 4001.
Base station is already
connected to a different
controller.
¾
Check whether any other controller has
already used the same IP address for RF com-
munication (
RF Base station ).
Power outlet not active.
¾
Check the voltage at the outlet socket where
the base station is plugged in for power supply.
No 868 MHz data com-
munication is possible
between controller and
tool. Settings are not config-
ured correctly.
¾
In the Communication/Tool screen of the con-
troller, check that RF settings of the base sta-
tion correspond to the settings of the tool,
which are displayed in the 868MHz RF settings
submenu of the tool. The settings for Channel,
Network ID and Tool ID must match.
Distance between base
station and tool is too
great. If channel 1 is selected, the distance can be up to
98.4 ft (30 m). If channel 2 or 3 is selected, the dis-
tance can be up to 32.8 ft (10 m).
¾
Increase output power on base station and on
the tool, or move the base station closer to the
tool.
Problem Possible cause Action
868 MHz data communication between controller and tool