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Citrix ADC MPX

FCC compliance statement

May 3, 2019

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The FCC Compliance Statements listed on this page apply to all Citrix ADC MPX and SDX hardware

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112

Summary of Contents for ADC MPX 10500

Page 1: ...Citrix ADC MPX Citrix Product Documentation docs citrix com November 19 2019 ...

Page 2: ...ADC MPX 89xx 34 Citrix ADC MPX 9700 MPX 10500 MPX 12500 and MPX 15500 37 Citrix ADC MPX 11500 MPX 13500 MPX 14500 MPX 16500 MPX 18500 and MPX 20500 40 Citrix ADC MPX 115xx 42 Citrix ADC MPX 14xxx 44 Citrix ADC MPX 14xxx 40C 46 Citrix ADC MPX 14xxx 40G 48 Citrix ADC MPX 14xxx 40S 50 Citrix ADC MPX 14xxx FIPS 52 Citrix ADC MPX 15000 54 Citrix ADC MPX 15000 50G 55 Citrix ADC MPX 17500 MPX 19500 and M...

Page 3: ...83 Citrix ADC T1200 84 Citrix ADC T1300 86 Citrix ADC T1310 87 Citrix Web App Firewall platforms 89 Field replaceable units 90 Safety cautions warnings and other information 103 Taiwan BSMI RoHS statement 109 FCC compliance statement 110 Prepare for installation 111 Install the hardware 113 Initial configuration 122 Lights out management port of the Citrix ADC MPX appliance 135 Configure the netwo...

Page 4: ...onfiguration to factory defaults 150 Use the BIOS POST code to detect errors 151 Upgrade the LOM firmware on a Citrix ADC MPX appliance 151 Hardware health attributes 152 Wiping your data before sending the ADC appliance to Citrix 163 Migrate the configuration of an existing Citrix ADC appliance to another Citrix ADC appliance165 Troubleshooting 166 Hardware FAQs 168 1999 2019 Citrix Systems Inc A...

Page 5: ...splays live statistics diagnostic information and active alerts The dimensions of the LCD limit the display to two lines of 16 characters each As the result the displayed information flows through a sequence of screens Each screen shows information about a specific function The LCD has an LED backlight Normally the backlight glows steadily When there is an active alert it blinks rapidly If the ale...

Page 6: ...hed Blinking amber Indicates a problem with the link Solid green Indicates a valid link with no active traffic Blinking green Indicates a valid link with active traffic Port Type LED LED LED Color LED Indicates 10 Gbps Top Speed Off No connection Solid blue or solid green Traffic rate of 10 gigabits per second Bottom Link Activity Off No link Solid green Link is established but no traffic is passi...

Page 7: ...J45 Left Right on MPX 5900 platform Speed Off No connection or a traffic rate of 10 megabits per second Mbps Green Traffic rate of 100 Mbps Yellow Traffic rate of 1 gigabit per second Right Left on MPX 5900 platform Link Activity Off No link Blinking green Traffic is passing through the port Management RJ45 Left Speed Off No connection or a traffic rate of 10 megabits per second Mbps Green Traffic...

Page 8: ...dicator shows the condition of the power supply 3Y power supply The 3Y power supply is used on the following platforms 450 W AC DC MPX 7500 9500 MPX 8005 8010 8015 MPX 8200 8400 8600 8800 MPX 8900 MPX 9700 10G 10500 10G 12500 10G 15500 10G MPX 9700 10500 12500 15500 1000 W AC DC MPX 14xxx MPX 25xxx T1300 MPX 15xxx MPX 26xxx MPX 26xxx 100G 1200 W AC DC MPX 26xxx 50S 3Y power supply LED behavior 199...

Page 9: ...ode Flashing GREEN Flashing BLUE Flashing GREEN Flashing GREEN Flashing GREEN Power supply is functional GREEN BLUE GREEN GREEN GREEN Power supply failure RED RED RED RED RED Warning OVP U VP OCP OTP Fan Flashing RED GREEN Note Thefollowinglegacyplatformsusethe300W3Ypowersupply 5850 5750 5650 5550 5500 5600 Acbel power supply The Acbel power supply is used on the following platforms 450 W AC MPX 5...

Page 10: ...een LEDs and DC power supplies use blue LEDs Zippy power supply The Zippy power supply is used on the following platforms 960 W AC MPX 11515 11520 11530 11540 11542 MPX 11500 13500 14500 16500 18500 20500 960 W DC MPX 11515 11520 11530 11540 11542 MPX 11500 13500 14500 16500 18500 20500 Zippy 960 W power supply LED behavior Power Supply 960 W AC 960 W DC LED behavior when G1W2 5960V3V Rev 5 DG1W 3...

Page 11: ...ther function other than ON or OFF for the module LEDs A continuous beep sound occurs if a cable or module is unplugged Flex power supply The Flex power supply is used on the following platforms 750 W AC MPX 24xxx MPX 22xxx T1200 750 W DC MPX 24xxx MPX 22xxx T1200 Flex 750 W power supply LED behavior Power Supply 750 W AC 750 W DC LED behavior when F750E XX A00 No Power to any power supply Off Off...

Page 12: ...EDs A continuous beep sound occurs if a cable or module is unplugged Ports Ports are used to connect the appliance to external devices Citrix ADC appliances support the follow ing ports RS232 serial ports 10 100 1000Base T copper Ethernet ports 1 Gb copper and fiber SFP ports 10 Gb fiber SFP 25 Gb 40G QSFP 50 Gb 100 Gb All Citrix ADC appliances have a combination of some or all of these ports For ...

Page 13: ...ed of 1 gigabit per second 10 times faster than the other type of copper Ethernet port Most platforms have at least one 10 100 1000Base T port To connectany of these portsto yournetwork plug one end of a standardEthernetcable intothe port Plug the other end into the appropriate network connector Management ports Management ports are standard copper Ethernet ports RJ45 They are used for direct acce...

Page 14: ...1G slot 25G 40G 50G and 100G ports A 100G port can support five speeds 10G 25G 40G 50G and 100G 1G speed is not supported on the 100G port 50G and 100G ports use the same transceiver 40G QSFP are high speed ports that can operate at speeds of up to 40 Gbps The appliance determines the speed and not the port Only 50G 100G QSFP28 and 40G QSFP transceivers can be directly used on a QSFP28 interface U...

Page 17: ...a org tech ref basic fiber html Typical Reach Maximum transmit distance Applicable platforms Some chassis are available with different media options Use the appro priate data sheet to confirm that your particular chassis type supports the media Copper 1G SFP distance specifications Description Citrix ADC 1G SFP Ethernet copper 100 m 4 pack Transmitter wavelength nm Not applicable Cable type Catego...

Page 18: ...MHz km OM1 Typical Reach m 300 m Fiber type 62 5 125um MMF 160MHz km Typical Reach m 300 m Applicable platforms MPX 7500 9500 MPX8005 8015 8200 8400 8600 8800 MPX 9700 10500 12500 15500 MPX 22xxx MPX 24xxx Short reach fiber 1G SFP distance specifications Description Citrix ADC 1G SFP Ethernet short range 300 m Single Transmitter wavelength nm 850 nm nominal Fiber type 50 125um MMF 2000MHz km OM3 T...

Page 19: ...ecifications Description Citrix ADC 1G SFP Ethernet LX Single Transmitter wavelength nm 1310 nm nominal Fiber type 9 125um SMF Typical reach m 10 km Applicable platforms MPX 7500 9500 MPX 8005 8015 8200 8400 8600 8800 MPX 9700 10500 12500 15500 MPX 22xxx MPX 24xxx Long reach fiber 1G SFP distance specifications Description Citrix ADC 1G SFP Ethernet long range 10 km Single Transmitter wavelength n...

Page 20: ... see http www thefoa org tech ref basic fiber html Typical Reach Maximum transmit distance Applicable platforms Some chassis are available with different media options Use the appro priate data sheet to confirm that your particular chassis type supports the media Short reach fiber 10G SFP distance specifications Note Applies to the following platforms MPX 5550 5650 5750 MPX 5500 MPX 7500 9500 MPX ...

Page 21: ...fiber 10G SFP distance specifications Description Citrix ADC 10G SFP Ethernet long range 10 km Single Transmitter wavelength nm 1310 nm nominal Fiber type 9 125um SMF Typical reach m 10 km Applicable platforms MPX 5550 5650 5750 MPX 5500 MPX 7500 9500 MPX 8005 8015 8200 8400 8600 8800 MPX 9700 10500 12500 15500 MPX 17500 19500 21500 MPX 17550 19550 20550 21550 MPX 11500 13500 14500 16500 18500 205...

Page 22: ...8500 20500 MPX 11515 11520 11530 11540 11542 MPX 17550 19550 20550 21550 MPX 22xxx MPX 24xxx MPX 14xxx MPX 14xxx 40G MPX 14xxx 40S MPX 14xxx FIPS MPX 25xxxTA MPX 25xxxA MPX 25xxxT MPX 25xxx 40G Description Citrix ADC 3 m DAC SFP cable for up to 3 m distance Applicable platforms MPX 5901 5905 5910 MPX 8005 8015 8200 8400 8600 8800 MPX 8905 8910 8920 8930 MPX 17500 19500 21500 MPX 11500 13500 14500 ...

Page 23: ...X 17550 19550 20550 21550 MPX 22xxx MPX 24xxx MPX 14xxx MPX 14xxx 40G MPX 14xxx 40S MPX 14xxx FIPS MPX 25xxxTA MPX 25xxxA MPX 25xxxT MPX 25xxx 40G Cisco 40G QSFP breakout cable specifications Cisco part number L45593 D178 C30 Description 40GBASE CR4 QSFP to four 10GBASE CU SFP direct attach breakout cable assembly 3 meters passive Applicable platforms MPX 11500 13500 14500 16500 18500 20500 MPX 14...

Page 24: ... list select Citrix ADC In Platforms select MPX Hardware Citrix ADC MPX hardware software compatibility matrix May 15 2019 ThefollowingtableslistthecompatibilitymatrixforallCitrixADChardwareplatformsandthesoftware releases supported on these platforms The starting builds are listed Hardware platforms Software releases 10 5 11 11 1 12 12 1 13 0 36 27 MPX 5500 10 5 50 10 11 0 62 10 11 1 47 14 12 0 4...

Page 25: ...X 11500 13500 14500 16500 18500 20500 10 5 50 10 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 11515 11520 11530 11540 11542 10 5 50 10 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 14020 14030 14040 14060 14080 14100 10 5 59 13 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 14020 40C 14040 40C 14060 40C 14080 40C 14100 40C 10 5 59 69 11 0 62 10 11 1 47 14 12 ...

Page 26: ...50 10 5 51 10 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 25100A 25160A 25100TA 25160TA 10 5 63 8 11 0 67 12 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 25100T 25160T 10 5 53 9 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 25100 40G 25160 40G 25200 40G 10 5 59 69 11 0 62 10 11 1 47 14 12 0 41 16 12 1 48 13 13 0 36 27 MPX 26100 26160 26200 X X 11 1 60 13 12 0 60 10 1...

Page 27: ...x ADC hardware platforms support the Citrix ADC software Some of the hardware platforms are available as dedicated Citrix Web App Firewall appliances or se cure application access appliances For information on the software releases supported on the Citrix ADC hardware platforms see Hardware Software Release Matrix Citrix ADC MPX 5500 February 25 2019 The Citrix ADC MPX 5500 is a 1U appliance with ...

Page 28: ...ower Removable hard disk drive HDD that is used to store user data Appliances shipped before February 2012 store user data on a HDD In appliances shipped after February 2012 a solid state drive replaces the HDD Both types of drive have the same functionality and support the same software releases USB port reserved for a future release Non maskable interrupt NMI Button that is used at the request o...

Page 29: ...ent port is used to connect directly to the appliance for system ad ministration functions Six 10 100 1000Base T copper Ethernet ports numbered 1 1 1 2 1 3 1 4 1 5 and 1 6 from left to right The following figure shows the back panel of the MPX 5550 5650 appliance Figure 2 Citrix ADC MPX 5550 5650 appliance back panel The following components are visible on the back panel of the MPX 5550 5650 appli...

Page 30: ...s GB of memory The appliance provides a total of eight network ports Six 10 100 1000Base T RJ45 copper Ethernet Ports Two 10G 1G SFP Ethernet Ports For information on the software releases supported on the Citrix ADC hardware platforms see Hardware Software Release Matrix The following figure shows the front panel of the MPX 59xx appliance Figure 1 Citrix ADC MPX 59xx front panel The Citrix ADC MP...

Page 31: ...ustomer installable option Maximum power consumption is 340 watts and typical power consumption is 300 watts Each power supply has an LED indicating its status as described below LED Color LED Indicates OFF No power to any power supply in the appliance Flashing RED No power to this power supply Flashing GREEN Power supply is in standby mode GREEN Power supply is functional RED Power supply failure...

Page 32: ...ort configurations 8x10 100 1000Base T copper Ethernet ports and 4x1G SFP 4x10 100 1000Base T copper Ethernet ports The following figure shows the front panel of the MPX 7500 9500 8x10 100 1000Base T copper Ether net ports appliances Figure 1 Citrix ADC MPX 7500 9500 8x10 100 1000Base T copper Ethernet ports front panel The following figure shows the front panel of the MPX 7500 9500 4x1G SFP 4x10 ...

Page 33: ...The following components are visible on the back panel of the MPX 7500 9500 Four gigabyte removable CompactFlash card that is used to store the Citrix ADC software Power switch which turns off power to the MPX 7500 9500 just as if you were to unplug the power supply Press the switch for five seconds to turn off the power Removable hard disk drive HDD that is used to store user data Appliances ship...

Page 34: ... models MPX 8005 MPX 8015 MPX 8200 MPX 8400 MPX 8600 and MPX 8800 are 1U appliances Each model has one quad core processor and 32 gigabytes GB of memory The MPX 8005 8015 8200 8400 8600 8800 appliances are available in two port configurations Six 10 100 1000Base T copper Ethernet ports and six 1G SFP ports 6x10 100 1000Base T copper Ethernet ports 6x1G SFP Six 10 100 1000Base T copper Ethernet por...

Page 35: ...00 8400 8600 8800 6x10 100 1000Base T copper Ethernet ports 6x1G SFP Six 10 100 1000BASE T copper Ethernet ports RJ45 numbered 1 1 1 2 1 3 1 4 1 5 and 1 6 on the top row from left to right and six 1 gigabit copper or fiber 1G SFP ports numbered 1 7 1 8 1 9 1 10 1 11 and 1 12 on the bottom row from left to right MPX 8005 8015 8200 8400 8600 8800 6x10 100 1000Base T copper Ethernet ports 2x10G SFP S...

Page 36: ...ton to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Single power supply rated at 450 watts 110 220 volts Maximum power consumption is 250 watts and typical power consumption is 185 watts Note The MPX 8005 8015 8200 8400 8600 8800 app...

Page 37: ...ware One 10 100 1000Base T RJ45 copper Ethernet Management Port numbered 0 1 This port is used to connect directly to the appliance for Citrix ADC administration functions Six 10 100 1000Base T RJ45 copper Ethernet Ports numbered 1 1 to 1 6 from left to right Four 10G 1G SFP Ethernet Ports numbered 10 1 to 10 4 from left to right The following table indicates the LED status for the Management and ...

Page 38: ...upply in the appliance Flashing RED No power to this power supply Flashing GREEN Power supply is in standby mode GREEN Power supply is functional RED Power supply failure Disable alarm button which is functional only when the appliance has two power supplies Press this button to silence the power alarm when one of two power supplies loses input power second power supply optional or when a power su...

Page 39: ...el The following figure shows the front panel of the MPX 9700 10500 12500 15500 Figure 1 Citrix ADC MPX 9700 10500 12500 15500 front panel The following figure shows the front panel of the MPX 9700 10500 12500 15500 10G Figure 2 Citrix ADC MPX 9700 10500 12500 15500 10G front panel The following figure shows the front panel of the MPX 9700 10500 12500 15500 FIPS Figure 3 Citrix ADC MPX 9700 10500 ...

Page 40: ...the second row from left to right Eight 10 100 1000BASE T copper Ethernet Ports RJ45 numbered 1 9 1 10 1 11 and 1 12 on the third row from left to right and 1 13 1 14 1 15 and 1 16 on the fourth row from left to right MPX 9700 10500 12500 15500 10G and MPX 9700 10500 12500 15000 FIPS Two 10G SFP Ports numbered 10 1 and 10 2 on the top row eight 1 gigabit copper or fiber 1G SFP Ports numbered 1 1 1...

Page 41: ... the appliance You must use a pen pencil or other pointed object to press this red button which is recessed to prevent unintentional activation Disable Alarm Button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning...

Page 42: ...s 10 100Base T copper Ethernet Port RJ45 also called LOM port You can use this port to re motely monitor and manage the appliance independently of the Citrix ADC software Note The LEDs on the LOM port are not operational by design RS232 serial console port Two10 100 1000Base TcopperEthernetmanagementports RJ45 numbered0 1and 0 2 from left to right These ports are used to connect directly to the ap...

Page 43: ...en pencil or other pointed object to press this red button which is recessed to prevent unintentional activation Two removable hard disk drives that are used to store user data Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when o...

Page 44: ...erial console port 10 100Base T copper Ethernet Port RJ45 also called LOM port You can use this port to re motely monitor and manage the appliance independently of the Citrix ADC software Note The LEDs on the LOM port are not operational by design Two10 100 1000Base TcopperEthernetmanagementports RJ45 numbered0 1and 0 2 from left to right These ports are used to connect directly to the appliance f...

Page 45: ...sed to store user data Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Two power supplies each rated at 960 watts 110 22...

Page 46: ...60 14080 14100 appliances have the following ports RS232 serial Console Port 10 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1and 0 2 from left to right These ports are used to connect directly to the appl...

Page 47: ...power supply as described in Common hardware components Disable alarm button which is functional only when the appliance has two power supplies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue operating the appliance until it is repaired Non maskable interrupt NMI Butto...

Page 48: ... 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet management ports RJ45 also called Management ports numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system administration functions Network...

Page 49: ... power sup ply has an LED that indicates the status of the power supply as described Common hardware components Disable alarm button This button is functional when the appliance has two power supplies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet or One power supply is malfunctioning and you want to continue operating the app...

Page 50: ... use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system administration functions Network Ports sixteen 10G SFP ports 16x10G SFP Note the following points regarding the network ports on 1...

Page 51: ...indicates the status of the power supply as described in Common hardware components Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue operating the appliance until it is repair...

Page 52: ...rial Console Port 10 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet management ports RJ45 also called Management ports numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system administrati...

Page 53: ...hat indicates the status of the power supply as described in Common Hardware Components Disablealarmbutton Thisbuttonisfunctionalonlywhentheappliancehastwopowersupplies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue operating the appliance until it is repaired Non mas...

Page 54: ...liances have the following ports RS232 serial Console Port 10 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system ...

Page 55: ...LED that indicates the status of the power supply as described in Common hardware components Disablealarmbutton Thisbuttonisfunctionalonlywhentheappliancehastwopowersupplies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue operating the appliance until it is repaired No...

Page 56: ...0Base T RJ45 copper Ethernet LOM Port Use this port to remotely monitor and manage the appliance independently of the Citrix ADC software One 10 100 1000Base T RJ45 copper Ethernet Management Port numbered 0 1 This port is used to connect directly to the appliance for Citrix ADC administration functions Sixteen 25G Ethernet ports numbered 25 1 to 25 16 The following figure shows the back panel of ...

Page 57: ...RED Power supply failure Flashing RED and GREEN Warning OVP UVP OCP OTP Fan OVP Over Voltage Protection UVP Under Voltage Protection OCP Over Current Protection OTP Over Temperature Protection Disable alarm button which is functional only when the appliance has two power supplies Press this button to silence the power alarm when one of two power supplies loses input power second power supply optio...

Page 58: ... 15000 50G front panel The Citrix ADC MPX 15000 50G appliances have the following ports RS232 serial console port One 10 100 1000Base T RJ45 copper Ethernet LOM port Use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T RJ45 copper Ethernet Management ports numbered 0 1 and 0 2 This port is used to connect directly to the applianc...

Page 59: ...w SSD mirrors the other one Power switch which turns power to the appliance on or off IftheOSisfunctional presstheswitchforlessthantwosecondstopowerdownthesystem with a graceful shutdown If the OS is not responsive press the power switch for more than 4 seconds to force the power off Two hot swappable 100 240 VAC input power supply modules Each power supply has an LED indicating its status LED Col...

Page 60: ...e LOM GUI in the Remote Control menu For more information about the lights out manage ment port of the appliance see Citrix ADC MPX hardware software compatibility matrix Citrix ADC MPX 17500 MPX 19500 and MPX 21500 February 25 2019 The Citrix ADC models MPX 17500 19500 21500 are 2U appliances Each model has two 6 core proces sors and 48 gigabytes GB of memory The following figure shows the front ...

Page 61: ...t of Technical Support and pro duces a core dump on the appliance You must use a pen pencil or other pointed object to press this red button which is recessed to prevent unintentional activation Removable hard disk drive that stores user data Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when y...

Page 62: ...5 also called LOM port You can use this port to re motely monitor and manage the appliance independently of the Citrix ADC software Note The LEDs on the LOM port are not operational by design RS232 serial console port Two10 100 1000Base TcopperEthernetmanagementports RJ45 numbered0 1and 0 2 from left to right These ports are used to connect directly to the appliance for system administration funct...

Page 63: ...ctivation Two removable hard disk drives that store user data Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Two power ...

Page 64: ...P ports 24x10G SFP The following figure shows the front panel of the MPX 22040 22060 22080 22100 22120 12x1G SFP 24x10G SFP appliance Figure 1 Citrix ADC MPX 22040 22060 22080 22100 22120 12x1G SFP 24x10G SFP front panel ThefollowingfigureshowsthefrontpaneloftheMPX22040 22060 22080 22100 22120 24x10GSFP appliance Figure 2 Citrix ADC MPX 22040 22060 22080 22100 22120 24x10G SFP front panel Dependin...

Page 65: ...ADC MPX 22040 22060 22080 22100 22120 back panel The following components are visible on the back panel of the MPX 22040 22060 22080 22100 22120 appliance Non maskable interrupt NMI Button used at the request of Technical Support to initiate a core dump Topressthisredbutton whichisrecessedtopreventunintentionalactivation useapen pencil or other pointed object The NMI Button is also available remot...

Page 66: ... user data For information about installing the rails rack mounting the hardware and connecting the cables see Installing the Hardware For information about performing initial configuration of your appliance see Initial Configuration Citrix ADC MPX 241xx February 25 2019 The Citrix ADC MPX 24100 24150 are 2U appliances Each model has two 8 core processors and 256 gigabytes GB of memory The MPX 241...

Page 67: ...rupt NMI Button used at the request of Technical Support to initiate a core dump Topressthisredbutton whichisrecessedtopreventunintentionalactivation useapen pencil or other pointed object The NMI Button is also available remotely over the network in the LOM GUI in the Remote Control menu System status LED which indicates the status of the appliance as described in Common hard ware components Note...

Page 68: ...ight core processors 256 gigabytes GB of memory eight 40G QSFP ports 8x40G QSFP The front panel of the MPX 25100A MPX 25160A and MPX 25200A appliances has a 8x40G QSFP port configuration Figure 1 Citrix ADC MPX 25100A MPX 25160A and MPX 25200A front panel The Citrix ADC MPX 25100A MPX 25160A and MPX 25200A appliances have the following ports RS232 serial Console Port 10 100Base T copper Ethernet P...

Page 69: ...tes the status of the power supply as described in Common hardware components topic Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to continue operating the appliance until it i...

Page 70: ...el the appliance has the following ports RS232 serial Console Port 10 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for...

Page 71: ...e plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Non maskable interrupt NMI Button used at the request of Technical Support to initiate a core dump Topressthisredbutton whichisrecessedtopreventunintentionalactivation useapen pencil or other pointed object The NMI Button is also avail...

Page 72: ... T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system administration functions Network Ports 8 X 40GE QSFP ports Note the f...

Page 73: ...mption is 594 W Each power supply has an LED that indicates the status of the power supply as described in Common hardware components Disable alarm button which is functional only when the appliance has two power supplies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue...

Page 74: ...MPX 25200 40G front panel RS232 serial Console Port 10 100Base T copper Ethernet Port RJ45 also called the LOM port You can use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Network Ports Four 40G QSFP ports and sixteen 10G SFP ports 4x40G QSFP 4x10G SFP 4X10G Base T Note the following points regarding the network ports on MPX 25100 40G and MPX 251...

Page 75: ...ibed in Common hardware components Disable alarm button This button is functional only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when You have plugged the appliance into only one power outlet One power supply is malfunctioning and you want to continue operating the appliance until it is repaired For more information see Lights out management...

Page 76: ...e T RJ45 copper Ethernet LOM Port Use this port to remotely monitor and manage the appliance independently of the Citrix ADC software Two10 100 1000Base TRJ45copperEthernetManagementPorts numbered0 1and0 2 These ports are used to connect directly to the appliance for Citrix ADC administration functions Eight 50G ports numbered 50 1 to 50 8 Sixteen 25G ports numbered 25 1 through 25 16 The followin...

Page 77: ...er supply Flashing GREEN Power supply is in standby mode GREEN Power supply is functional RED Power supply failure Flashing RED and GREEN Warning OVP UVP OCP OTP Fan OVP Over Voltage Protection UVP Under Voltage Protection OCP Over Current Protection OTP Over Temperature Protection Disable alarm button Press this button to silence the power alarm when one of two power supplies loses input power or...

Page 78: ...copperEthernetManagementPorts numbered0 1and0 2 These ports are used to connect directly to the appliance for Citrix ADC administration functions Four 50G ports numbered 50 1 to 50 4 Sixteen 25G ports numbered 25 1 through 25 16 The following figure shows the back panel of the MPX 26xxx 50S appliances Figure 2 Citrix ADC MPX 26xxx 50S back panel The following components are visible on the back pan...

Page 79: ...lence the power alarm when one of two power supplies loses input power or when a power supply is malfunctioning Non Maskable Interrupt NMI Button used at the request of Technical Support to initiate a core dump Topressthisredbutton whichisrecessedtopreventunintentionalactivation useapen pencil or other pointed object The NMI Button is also available remotely over the network in the LOM GUI in the ...

Page 80: ...he Citrix ADC software Two10 100 1000Base TRJ45copperEthernetManagementPorts numbered0 1and0 2 These ports are used to connect directly to the appliance for Citrix ADC administration functions Eight 100G Ethernet Ports numbered 100 1 to 100 8 Note Therearenonative10Gportson26000 100G The100Gportssupportnative40G 50G 100G transceivers DAC AoCs To support native 10G 25G transceivers DAC AoCs use an ...

Page 81: ...you replace it the new SSD mirrors the other one Power switch which turns power to the appliance on or off IftheOSisfunctional presstheswitchforlessthantwosecondstopowerdownthesystem with a graceful shutdown If the OS is not responsive press the power switch for more than 4 seconds to force the power off Two hot swappable 100 240 VAC input power supply modules Each power supply has an LED indicati...

Page 82: ...ct The NMI Button is also available remotely over the network in the LOM GUI in the Remote Control menu For more information about the lights out manage ment port of the appliance see Lights out management port of the Citrix ADC MPX appliance Citrix ADC T1010 February 25 2019 The Citrix ADC T1010 is a 1U appliance with a single core processor and 32 GB of memory The following figure shows the fron...

Page 83: ...f the power Disable alarm button which is nonfunctional This button is functional only if you install a sec ond power supply Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Single power supply rated at 450 watts 110...

Page 84: ...Eight 10GBASE X SFP data plane ports T1100 Gen1 16 10GBASE X SFP data plane ports T1100 16 Two 10 100 1000BASE T RJ45 management plane ports One 10 100BASE T RJ 45 LOM ports The following figure shows the back panel of the T1100 Figure 2 Citrix ADC T1100 back panel 1999 2019 Citrix Systems Inc All rights reserved 84 ...

Page 85: ...onal only when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the ap pliance into only one power outlet or when one power supply is malfunctioning and you want to continue operating the appliance until it is repaired Dual power supplies each rated at 650 watts 110 220 volts For information about installing the rails rack mounting...

Page 86: ...when the appliance has two power sup plies Press this button to stop the power alarm from sounding when you have plugged the ap pliance into only one power outlet or when one power supply is malfunctioning and you want to continue operating the appliance until it is repaired Two power supplies each rated at 1000 watts 100 240 volts Each power supply has an LED that indicates the status of the powe...

Page 87: ...Figure 2 Citrix ADC T1200 back panel The following components are visible on the back panel of the T1200 appliance System status LED which indicates the status of the appliance as described in LCD Display and LED Status Indicators Four power supplies each rated at 750 watts 100 240 volts A minimum of two power supplies are required for proper operation The extra power supplies act as backup Each p...

Page 88: ...stalling the rails rack mounting the hardware and connecting the cables see Installing the Hardware For information about performing initial configuration of your appliance see Initial Configuration Citrix ADC T1300 February 25 2019 The Citrix ADC T1300 is a 2U appliance with a dual core processor and 128 GB memory The following figure shows the front panels of the T1300 10GE and T1300 40GE applia...

Page 89: ... power Two power supplies each rated at 1000 watts 100 240 volts Disable alarm button which is functional only when the appliance has two power supplies Press this button to stop the power alarm from sounding when you have plugged the appli ance into only one power outlet or when one power supply is malfunctioning and you want to continue operating the appliance until it is repaired For informatio...

Page 90: ...itrix ADC software Two 10 100 1000Base T copper Ethernet Management Ports RJ45 numbered 0 1 and 0 2 from left to right These ports are used to connect directly to the appliance for system administration functions Network Ports eight 40G QSFP ports 8x40G QSFP Note 40G QSFP transceivers are sold separately 40G ports do not support 10G and 1G transceivers Contact your Citrix sales representative to o...

Page 91: ...ne power supply is malfunctioning and you want to con tinue operating the appliance until it is repaired Non maskable interrupt NMI Button used at the request of Technical Support to initiate a core dump Topressthisredbutton whichisrecessedtopreventunintentionalactivation useapen pencil or other pointed object The NMI Button is also available remotely over the network in theLOMGUI intheRemoteContr...

Page 92: ...h a standard power cord that plugs into the appliance s power supply and a NEMA 5 15 plug on the other end for connecting to the power outlet on the rack or in the wall For power supply specifications see Common Components Note If you suspect that a power supply fan is not working see the description of your platform On some platforms what appears to be the fan does not turn and the actual fan tur...

Page 93: ...upplies youcanre place one or two power supplies without shutting down the appliance provided the other two power supplies are working To install or replace an AC power supply on a Citrix ADC appliance 1 Align the semicircular handle perpendicular to the power supply Loosen the thumbscrew and press the lever toward the handle and pull out the existing power supply as shown in the fol lowing figure...

Page 94: ...es for proper operation The other power supply serves as a backup All power supplies must be of the same type AC or DC Note If the appliance has only one power supply you have to shut down the appliance before replac ing the power supply With two power supplies you can replace one power supply without shutting downtheappliance providedtheotherpowersupplyisworking Withfourpowersupplies youcanre pla...

Page 95: ...es Solid state drive A solid state drive SSD is a high performance device that stores data in solid state flash memory The MPX solid state drives contain the boot loader configuration file configuration file ns conf licenses and for some models the Citrix ADC software and the user data All MPX platforms store the Citrix ADC software on the SSD The SSD is mounted as flash Note On the MPX 5550 5650 ...

Page 96: ... the command or as it appears in the output of the CLI and shell Chassis CLI command Shell command Shell command Shell command Slot in chassis sh raid atacontrol status ar0 atacontrol detach atacontrol attach atacontrol addspare ar0 SSD 1 drive 1 drive 0 ata2 ad4 SSD 2 drive 2 drive 1 ata3 ad6 The following output indicates SSD 2 has failed and should be replaced Command 1 sh raid Output 1 RAID1 s...

Page 97: ...atus ar0 Output 1 ar0 ATA RAID1 status DEGRADED 2 subdisks 3 0 ad4 ONLINE 4 1 MISSING OR 1 ar0 ATA RAID1 status DEGRADED 2 subdisks 3 0 ad4 ONLINE Note Drive numbering changes in the shell SSD 1 reports as drive 0 and SSD 2 as drive 1 Perform the following steps to restore the RAID array to health by using the atacontrol utility 1 Detach a failed drive The failed drive is replaced with a new FRU d...

Page 98: ...drive 1 root ns atacontrol attach ata3 4 Add the FRU drive to the RAID array 1 root ns atacontrol addspare ar0 ad6 5 Verify the replacement drive is recognized 1 root ns atacontrol status ar0 Output 1 ar0 ATA RAID1 status DEGRADED 2 subdisks 3 0 ad4 ONLINE 4 1 ad6 SPARE 6 Start the rebuild process 1 root ns atacontrol rebuild ar0 7 Monitor the rebuild process 1 root ns atacontrol status ar0 Output...

Page 99: ...the status of the RAID array from the Citrix ADC CLI 1 root ns exit 2 sh raid Output 1 RAID1 status READY 2 Drive 3 1 ONLINE 4 2 ONLINE 5 Done Example when SSD 1 fails In the following example SSD 1 drive 0 ata2 has failed 1 Detach a failed drive 1 root ns atacontrol detach ata2 2 Physically remove SSD 1 drive 0 and replace it with a new FRU drive in slot 1 3 Attach the FRU drive 1 root ns atacont...

Page 100: ...s REBUILDING 10 completed 2 subdisks 3 0 ad4 SPARE 4 1 ad6 ONLINE Note Rebuilding the RAID array takes some time 8 Verify the REBUILD is successful 1 root ns atacontrol status ar0 Output 1 ar0 ATA RAID1 status READY 2 subdisks 3 0 ad4 ONLINE 4 1 ad6 ONLINE Note After the rebuild operation completes the subdisks status shows ONLINE and the RAID status shows READY 9 Exit the shell and verify the sta...

Page 101: ...nse The licenses for the Citrix ADC features flash nsconfig ssl The SSL certificates and keys required for encrypting data to clients or to back end servers nsconfig rc netscaler Customer specific boot operations optional To replace a solid state drive 1 At the Citrix ADC command prompt exit to the shell prompt Type shell 2 Shut down the Citrix ADC appliance by typing the following command at the ...

Page 102: ...ppliance as described in Initial Configuration Log on to the default IP address by using a web browser or connect to the serial console by using a console cable to perform the initial configuration 8 Upload a platform license and any optional feature licenses including universal licenses to the Citrix ADC appliance For more information see Licensing 9 Once the correct Citrix ADC software version i...

Page 103: ...fy that the replacement hard disk drive is the correct type for the Citrix ADC platform 5 Disengage the hard disk drive by pushing the safety latch of the drive cover to the right or down depending on the platform while pulling out on the drive handle to disengage Pull out the faulty drive Note The illustration in the following figures might not represent the actual Citrix ADC appli ance Figure 9 ...

Page 104: ...s The transceiver with DAC is hot swappable You can insert and remove the transceiver with the attached cable without shutting down the appliance The Citrix ADC appliance supports only passive DAC Important DAC is supported only on 10G ports Do not insert a DAC into a 1G port Do not attempt to unplug the integrated copper cable from the transceiver and insert a fiber cable into the transceiver Ins...

Page 105: ...et is available on www citrix com Hover your mouse pointer on Products and in the Networking list select Citrix ADC Safety statements The safety statements below provide the caution and danger information you need to know before installing the product Statement 1 Danger Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnec...

Page 106: ...ctions RTN is and 48 VDC is Earth ground should use a two hole lug for safety Turn ON all the power sources Disconnect cables Turn OFF all power sources and equipment to be attached to this product For AC systems remove all power cords from the shelf power receptacles or interrupt power at the ac power distribution unit For DC systems disconnect DC power sources at the breaker panel or by turning ...

Page 107: ...th 48 VDC input Caution ThisequipmentisdesignedtopermittheconnectionoftheearthedconductoroftheDCsup ply circuit to the earthing conductor at the equipment If this connection is made all of the following conditions must be met This equipment shall be connected directly to the DC supply system earthing electrode conduc tor or to a bonding jumper from an earthing terminal bar or bus to which the DC s...

Page 108: ...ecifications in the product documentation for the required wire size See the specifications in the product documentation for the required torque values for the wiring terminal nuts Statement 7 Caution During installation or maintenance procedures wear a grounding wrist strap to avoid ESD damage to the electronics of the appliance Use a conductive wrist strap attached to a good earth ground or to t...

Page 109: ...ncehasadirectphysicalconnectiontotheearthduringnormaluse When installing or repairing an appliance always ensure that the ground circuit is connected first and disconnected last Ensure that a fuse or circuit breaker no larger than 120 VAC 15 A U S 240 VAC 16 A international is used on all current carrying conductors on the power system to which your appliances are connected Do not work alone when ...

Page 110: ...equipment near an electrical outlet for easy access Mount equipment in a rack with sufficient airflow for safe operation Foraclosedormultiple unitrackassembly theambientoperatingtemperatureoftherackenvi ronment might be greater than the ambient temperature of the room Therefore consider the lowest and highest operating temperatures of the equipment when making a decision about where to install the...

Page 111: ... BSMI RoHS statement March 15 2019 The following tables are a declaration of the presence condition of restricted substances in Citrix ADC MPX and SDX hardware appliances 1999 2019 Citrix Systems Inc All rights reserved 111 ...

Page 112: ...ay 3 2019 Supplier s declaration of conformity The FCC Compliance Statements listed on this page apply to all Citrix ADC MPX and SDX hardware models Responsible Party U S Contact Information 1999 2019 Citrix Systems Inc All rights reserved 112 ...

Page 113: ... the user will be required to correct the interference at his own expense Prepare for installation March 15 2019 Before you install your new appliance carefully unpack your appliance and make sure that all parts were delivered Once you are satisfied that your appliance has been delivered to your expectations verify that the location where the appliance will be installed meets temperature and power...

Page 114: ... A computer to serve as a management workstation Prepare the site and rack There are specific site and rack requirements for the Citrix ADC appliance You must make sure that ad equate environmental control and power density are available Racks must be bolted to the ground have sufficient airflow and have adequate power and network connections Preparing the site and rack are important steps in the ...

Page 115: ...m four Ethernet connection s per rack unit Space requirements One empty rack unit for the Citrix ADC MPX 5500 MPX 5550 5650 MPX 5901 5905 5910 MPX 7500 9500 T1010 MPX 8005 8015 8200 8400 8600 8800 and MPX 8905 8910 8920 8930 ap pliances and two consecutive empty rack units for all other appliance models Note You can order the following rail kits separately Compact 4 post rail kit which fits racks ...

Page 116: ...ll stabilizing devices if available in the rack before mounting the appliance Your appliance requires one or two rack units depending on the height of the appliance Remove the inner rails from the rail assembly 1 Place the rail assembly on a flat surface 2 Slide out the inner rail toward the front of the assembly 3 Depress the latch until the inner rail comes all the way out of the rail assembly 4...

Page 117: ... hole for your 1U or 2U appliance The three holes are not evenly spaced Figure 2 Install retainers into the front rack posts Figure 3 Install retainers into the rear rack posts 3 Installtheadjustablerailassemblyintotherackasshowninthefollowingfigures Useascrewto locktherearrailflangeintotherack Withthescrewsecuringtherailinplace youcanoptionally remove the latching spring Figure 4 Install the rail...

Page 118: ...pliance with the rack rails 2 Slide the appliance into the rack rails keeping the pressure even on both sides 3 Verify that the appliance is locked in place by pulling it all the way out from the rack Figure 5 Mount the appliance on a rack 1999 2019 Citrix Systems Inc All rights reserved 118 ...

Page 119: ...QSFP 10G SFP transceivers are hot swappable on the Citrix ADC appliances that use the ixgbe ix interface The 100G ports support native 40G 50G 100G transceivers direct attach copper cables DAC and active optical cables AOC Native10Gand25Gtransceiversaresupportedonappliancesthatdonothave10Gand25Gports but require the use of an SFP to QSFP adapter Contact your Citrix representative to purchase this ...

Page 120: ...e illustration in the following figures might not represent your actual appliance Figure 6 Install a transceiver 3 Holdthetransceiverbetweenyourthumbandindexfingerandinsertitintothetransceiverport Press it in until you hear the transceiver snap into place 4 Lock the transceiver 5 Verify that the LED is green and blinks twice which indicates that the transceiver is functioning correctly 6 If you ar...

Page 121: ...move all jewelry and other metal objects that might come in contact with power sources or wires Touching both a live power source or wire and ground can cause any metal objects to heat up rapidly It can also cause burns set clothing on fire or fuse the metal object to an exposed terminal Connect the ethernet cables Ethernet cables connect your appliance to the network The type of cable you need de...

Page 122: ...ion is established Connect the console cable Use the console cable to connect your appliance to a computer or terminal from which you can con figure the appliance Alternatively youcanuseacomputerconnectedtothenetwork Beforeconnectingtheconsolecable configure the computer or terminal to support VT100 terminal emulation as follows 9600 baud 8 data bits 1 stop bit parity and flow control set to NONE ...

Page 123: ...lug provides grounding To connect the appliance to the power source 1 Connect the power cable to one of the inlet receptacles on the back of the appliance Connect the other end of the power cable to a power outlet Figure 10 Insert a power cable 2 If your appliance has more than one power supply repeat this process The additional power supply is a redundant hot swappable power supply 3 The Citrix l...

Page 124: ...nnection en sures that you can configure the appliance after it is switched on 2 Press the ON OFF toggle power switch on the back panel of the appliance Figure 11 Power switch on back panel Figure 12 LCD startup screen Caution Be aware of the location of the emergency power off EPO switch so that if an electrical accident occurs you can quickly remove power from the appliance Initial configuration...

Page 125: ...ned during initial configuration After you complete the initial configuration of the appliance you can configure secure access to your appliance As a result you are no longer prompted for a password when logging on This is espe cially helpful in environments for which you would otherwise have to keep track of a large number of passwords Using the first time setup wizard To configure a Citrix ADC a...

Page 126: ...ypad on the front panel of the appliance The keypad interacts with the LCD display module which is also on the front panel of these appliances Note You can use the LCD keypad for initial configuration on a new appliance with the default config uration The configuration file ns conf should contain the following command and default values set ns config IPAddress 192 168 100 1 netmask 255 255 0 0 The...

Page 127: ...pted to enter the IP address Similarly if you enter a valid value for the IP address you are prompted to enter the gateway address If the value you entered is invalid the following error message appears for three seconds where xxx xxx xxx xxx is the IP address you entered followed by a request to re enter the value 1 Invalid addr 2 xxx xxx xxx xxx If you press the ENTER key without changing any of...

Page 128: ...Logon prompt Note YoumighthavetopressENTERtwoorthreetimes dependingonwhichterminalprogram you are using 4 Log on to the appliance with the administrator credentials Your sales representative or Citrix Customer Service can provide you with the administrator credentials 5 At the prompt type config ns to run the Citrix ADC configuration script 6 To complete the initial configuration of your appliance...

Page 129: ...s not specified the address is acquired from the general pool A new Citrix ADC appliance does not have a configuration file When you connect an appliance with out a configuration file to the network its DHCP client automatically polls the DHCP server for an IP address If you have specified the appliance vendor class identifier on the DHCP server the server returns an address You can also enable th...

Page 130: ...ces to use IP addresses from the general pool specify a pool of addresses for the appliance You must include this pool declaration inside the subnet declaration For example adding the following configuration to the dhcpd conf file specifies a pool of IP addresses ranging from 192 168 2 120 to 192 168 2 127 1 pool 2 3 allow members of citrix 1 4 range 192 168 2 120 192 168 2 127 5 option subnet mas...

Page 131: ...select IPv4 3 To configure Vendor Class as citrix Ns right click on IPv4 and select Define Vendor Classes Add a new class by specifying a display name description and citrix NS as the ASCII value Click OK 4 Create a scope to configure IP range subnetwork DNS server WIN server default Gateway and excluded IP address range To create a new scope in the IPv4 list right click Scope Options and enter a ...

Page 132: ...le for the last entry with the sysid of your appliance in the uid or client hostname field Verify that the binding state in this entry is active If the binding state is not active but free the IP address is not yet associated with the appliance You can use this address to connect to the appliance and remotely configure the initial settings For example you can change the IP address subnet mask and ...

Page 133: ...ds that you might want to use when config uring a new Citrix ADC appliance Table 2 Citrix ADC CLI commands for using DHCP with a new Citrix ADC appliance Task At the Citrix ADC command prompt type To verify the DHCP fetched details such as IP address subnet mask and gateway on the appliance sh dhcpParams To release the DHCP IP address and return it to the IP address pool on the DHCP server when th...

Page 134: ...To prevent the DHCP client from running when the appliance restarts set dhcpParams dhcpClient off save config Note This is required only if the ON setting was saved To save the DHCP acquired route so that it is available when the appliance restarts set dhcpParams dhcpclient on saveroute on save config To prevent saving the DHCP acquired route default behavior set dhcpParams dhcpclient on saveroute...

Page 135: ...e If you want to disable internal user login use ns_comm_key as the file name for the public private key pair 4 Press ENTER two times when prompted for a passphrase Note If the client is a Citrix ADC appliance move the private key file to a persistent location such as sub directories of the flash and var directories 5 Log on to the remote Citrix ADC appliance from the client by using a file transf...

Page 136: ... SSH with out entering the password If using the default file name for the public private key pair ssh user_name CitrixADCIPAddress If using ns_comm_key when internal user is disabled for the public private key pair ssh i nsconfig ssh ns_comm_key user_name CitrixADCIPAddress If using any other name for the public private key pair ssh i path_to_client_private_key user_name CitrixADCIPAddress Change...

Page 137: ... November 18 2019 Some Citrix ADC appliances have an Intelligent Platform Management Interface IPMI also known as the lights out management LOM port on the front panel of the appliance You can use the LOM port to remotely monitor and manage the appliance independently of the Citrix ADC software Connect the LOM port to a dedicated channel that is separate from the data channel to maintain connectiv...

Page 138: ...d cold restarts Configure LOM network settings Monitor the health of the appliance Perform power control operations The utility is available for download at http ipmitool sourceforge net The ipmitool utility is also included in Citrix ADC MPX and CloudBridge SDX dom0 appliances for initial LOM port network con figuration When using the shell you can choose to use DHCP or static IP settings for ini...

Page 139: ...ocol being blocked by the network Tip Some LOM GUI features such as the ADC console require the latest Java security updates on the laptop PC Make sure that the latest Java updates are installed on your laptop PC Configure the Citrix ADC LOM port by using the GUI 1 In a web browser type http 192 168 1 3 and enter the default user credentials Note The Citrix ADC LOM port is preconfigured with IP ad...

Page 140: ... software and the application software s utilization of hardware resources such as CPU and mem ory It provides a high level view of the appliance and is therefore suitable for the application mon itoring function carried out by an application group within an organization The LOM MIB is used for monitoring the hardware health and therefore provides a lower level view of the appliance It is more app...

Page 141: ...ad DIMM SNMP alert You can log on to the LOM port to view the health information about the appliance All system sensor information such as system temperature CPU temperature and status of fans and power supplies appears on the sensor readings page The Event Log records time stamps of routine events such as a powercycle inadditiontorecordinghardware failureevents IfSNMPtrapsareenabled theseevents c...

Page 142: ... LOM reconfigure the destination IP address to point to your SNMP Network Management Software such as HP OpenView Set up SNMP alerts on the LOM by using the Citrix ADC shell To customize your filter and policy settings see the IPMI Specification 2 0 rev 1 1 documentation The latest IPMI specifications are available from the IPMI section of the Intel website http www intel com content www us en ser...

Page 143: ... In the GUI navigate to Configu ration SSL Certification and apply the SSL certificate and private key See the Citrix ADC Secure Deployment Guide for more information about how to securely deploy the LOM in your network To enable encryption and learn the security measures for LOM see Citrix ADC Secure Deployment Guide If you make a mistake you must restore the BMC to the factory defaults to erase ...

Page 144: ...elect a new SSL certificate and a new private key 3 To verify that you have selected the correct certificate and private key check the file names of the certificate and key which appear next to the Choose File buttons 1999 2019 Citrix Systems Inc All rights reserved 144 ...

Page 145: ... uploading a new SSL certificate replaces the existing default certificate 5 Click OK 6 When a message informs you that the certificate and key have been uploaded successfully click OK to reset the device 1999 2019 Citrix Systems Inc All rights reserved 145 ...

Page 146: ...UI by using your default credentials Note If the certificate or key is invalid the BMC reboots tries the new settings and reverts to using the previous settings 8 In the address bar click the lock icon to display the connection tab as shown in the following screenshot 1999 2019 Citrix Systems Inc All rights reserved 146 ...

Page 149: ... properties of the appliance by using the LOM GUI 1 In the Menu bar click Remote Control 2 Under Options click Console Redirection 3 Click Launch Console and then click Yes 4 Type the administrator credentials 5 Type show interface management_interface_id to display the MAC address 6 Type show hardware to display the serial number of the appliance 7 Type sh nsip to display the host properties of t...

Page 150: ...ful shut down and restart power cycling the appliance and restarting the BMC microcontroller A cold restart takes longer than a warm restart In a cold restart you switch off power to the appliance and then switch it back on Perform power control operations by using the GUI 1 In the Menu bar click Remote Control 2 Under Options click Power Control and then select one of the following options Reset ...

Page 151: ...operation This is the same as pushing the power button until the unit powers off and then pushing the power button to power on the unit 3 Click Perform Action Perform a power cycle of the BMC A warm restart cold restart or a power cycle of the appliance using the power button does not in clude power cycling the BMC The BMC runs on standby power directly from the power supply There fore the BMC is ...

Page 152: ...nd then click Initiate NMI Perform a core dump remotely from another computer on the network by using the shell At the shell prompt type ipmitool U bmc_gui_username P bmc_gui_password H bmc IP address chassis power diag Restore the BMC configuration to factory defaults March 26 2019 You can restore the BMC to its factory default settings including deleting the SSL Certificate and SSL key Reset the...

Page 153: ...trix ADC MPX software It is no longer necessary to know your hardware platform or download any LOM firmware Note This procedure requires two reboots to complete and therefore a disruption in production traf fic is expected Citrix recommends that you perform the upgrade during a maintenance window In a high availability setup perform the upgrade on the secondary node to minimize disruption to pro d...

Page 154: ...ttributes July 19 2019 Operating ranges for Citrix ADC hardware platforms vary for different attributes Note Use the stat system detail command to display the current values of the attributes Health attributes for MPX 5500 7500 9700 9700 10G platform The following tables list the health attributes and their recommended value ranges Health attributes Platform SNMP Alarm Support MPX 5500 5600 MPX 75...

Page 155: ... RPM Yes 3000 16000 3000 16000 3000 10000 3000 16000 CPU Fan 1 Speed RPM Yes 3000 16000 3000 16000 3000 16000 3000 16000 System Fan Speed RPM Yes 900 15000 900 13000 900 10000 900 9000 System Fan 1 Speed RPM No 900 15000 900 15000 900 10000 900 8000 System Fan 2 Speed RPM No 900 15000 900 15000 900 10000 900 10000 CPU 0 Temperature Yes 24 90 C 75 2 194 F 24 90 C 75 2 194 F 24 90 C 75 2 194 F 24 90...

Page 156: ... MPX 5550 5650 5750 CPU 0 core Volts No 0 99 1 5 0 95 1 5 0 95 1 5 NA NA CPU 1 core Volts No 0 99 1 5 0 95 1 56 0 95 1 5 NA NA Main 3 3 V Supply Volts Yes 3 19 3 55 3 19 3 55 3 18 3 55 3 14 3 47 3 14 3 47 Standby 3 3 V Supply Volts Yes 3 2 3 55 3 1 3 55 3 1 3 55 3 14 3 47 3 14 3 47 5 0 V Supply Volts No 4 8 5 2 4 8 6 24 4 8 5 2 4 75 5 25 4 75 5 25 12 0 V Supply Volts No 11 5 12 35 11 8 12 35 11 5 ...

Page 157: ...00 16000 3000 16000 5500 5500 System Fan Speed RPM Yes 900 15000 900 15000 900 15000 5500 5500 System Fan 1 Speed RPM No 900 15000 900 15000 900 16000 5500 5500 System Fan 2 Speed RPM No 900 15000 900 15000 900 16000 5500 5500 CPU 0 Tem perature Yes 24 90 C 75 2 194 F 24 90 C 75 2 194 F 24 90 C 75 2 194 F 85 C 185 F 85 C 185 F CPU 1 Tem perature Yes 24 90 C 75 2 194 F 24 90 C 75 2 194 F 24 90 C 75...

Page 158: ...ommended Range CPU 0 core Volts 0 85 to 0 91 CPU 1 core Volt 0 85 to 0 93 Main 3 3 V Supply Volts 3 31 to 3 36 Standby 3 3 V Supply Volts 3 26 to 3 31 5 0 V Supply Volts 4 99 to 5 06 12 0 V Supply Volts 11 98 to 12 08 Battery Voltage 3 02 to 3 12 Internal CPU Vtt Power 0 99 to 1 01 CPU Fan 0 Speed RPM 1875 to 4350 CPU Fan 1 Speed RPM 1875 to 4200 System Fan Speed RPM 1875 to 4350 System Fan 1 Spee...

Page 159: ...l Temp degrees C 9 000 7 000 5 000 80 000 85 000 90 000 PCH Temp degrees C 11 000 8 000 5 000 90 000 95 000 100 000 FPC_Temp 1 degrees C NA NA NA 66 000 70 000 75 000 FPC_Temp 2 degrees C NA NA NA 72 000 76 000 82 000 FPC_Temp 3 degrees C NA NA NA 72 000 76 000 82 000 HDDBP_Temp 1 degrees C NA NA NA 72 000 76 000 82 000 HDDBP_Temp 2 degrees C NA NA NA 72 000 76 000 82 000 FAN 1 RPM NA 1980 000 NA ...

Page 160: ...A NA NA NA PS_3 Temp degrees C NA NA NA 72 000 76 000 82 000 PS_4 Status discrete NA NA NA NA NA NA PS_4 FAN RPM NA 1980 000 NA NA NA NA PS_4 Temp degrees C NA NA NA 72 000 76 000 82 000 FPC Status discrete NA NA NA NA NA NA VTT Volts 0 816 0 864 0 912 1 344 1 392 1 440 CPU1 Vcore Volts 0 480 0 512 0 544 1 488 1 520 1 552 CPU2 Vcore Volts 0 480 0 512 0 544 1 488 1 520 1 552 VDIMM AB Volts 1 104 1 ...

Page 161: ...ollowing table lists the health attributes for MPX 24100 24150 Health attribute Unit Lower Non Recoverable Lower Critical Lower Non Critical Upper Non Critical Upper Critical Upper Non Recoverable CPU1 Temp degrees C 0 000 0 000 0 000 90 000 93 000 95 000 CPU2 Temp degrees C 0 000 0 000 0 000 90 000 93 000 95 000 System Temp degrees C 9 000 7 000 5 000 80 000 85 000 90 000 Peripheral Temp degrees ...

Page 162: ...A 1980 000 NA NA NA NA FAN 7 RPM NA 1980 000 NA NA NA NA FAN 8 RPM NA 1980 000 NA NA NA NA PS_1 Status discrete NA NA NA NA NA NA PS_1 FAN RPM NA 1980 000 NA NA NA NA PS_1 Temp degrees C NA NA NA 72 000 76 000 82 000 PS_2 Status discrete NA NA NA NA NA NA PS_2 FAN RPM NA NA NA NA NA NA PS_2 Temp degrees C NA NA NA NA NA NA PS_3 Status discrete NA NA NA NA NA NA PS_3 FAN RPM NA NA NA NA NA NA PS_3 ...

Page 163: ... 1 152 1 200 1 648 1 696 1 744 1 5 V Volts 1 248 1 296 1 344 1 648 1 696 1 744 3 3 V Volts 2 640 2 784 2 928 3 648 3 792 3 936 3 3VSB Volts 2 640 2 784 2 928 3 648 3 792 3 936 5 V Volts 4 096 4 288 4 480 5 504 5 696 6 912 12 V Volts 10 176 10 494 10 812 13 250 13 568 13 886 VBAT Volts 2 400 2 544 2 688 3 312 3 456 3 600 Health attributes for MPX 5900 platform The following table lists the health a...

Page 164: ...5 45 Internal Temperature Celsius 31 38 Power Supply 1 Status NORMAL Power Supply 2 Status NOT PRESENT NORMAL Health attributes for MPX 8900 platform The following table lists the health attributes for MPX 8900 platform Health Attribute Recommended Range CPU 0 core Volts 1 77 1 81 Main 3 3 V Supply Volts 3 25 3 32 Standby 3 3 V Supply Volts 3 25 3 32 5 0 V Supply Volts 4 84 4 95 12 0 V Supply Volt...

Page 165: ...ence that all their information has been removed Caution Running these scripts is dangerous If something goes wrong during execution the appli ance might be rendered unbootable and Citrix might have to reinstall the software image The config wipe scripts remove everything on the box including licenses configuration images and scripts Run these scripts only after understanding the consequences Supp...

Page 166: ...le values are from 0 through 16 num_disk_loops Number of times to loop through the hard drive zeroing all sectors The default is 0 Acceptable values are from 0 through 16 Note You can specify num_disk_loops only after you provide num_flash_loops To zero the disk with out zeroing the flash set the flash parameter to 0 Examples The following command is used to zero the flash once and zero the hard d...

Page 167: ...tes are added per pass Appliances with one SSD On single SSD systems there is only one physical storage device Therefore you cannot reformat and optionally zero the entire device Instead of reformatting the entire flash only the flash partition is reformatted Instead of zeroing the entire flash only the flash partition is zeroed Since there is a hard drive partition instead of a physical hard driv...

Page 168: ...dited configuration file to the new appliance 8 Copy other relevant files such as bookmarks SSL certificates and CRLs to the new appliance Return your feature license s to the Citrix licensing portal and reallocate it on the new appli ance Formoreinfoaboutreturningyourlicenses seehttp support citrix com article CTX131110 Note The platform license is different for a new appliance 9 Restart the new ...

Page 169: ... booted up normally If not check the Java iKVM Viewer screen to see if the appliance stopped responding during BIOS POST initialization Perform substeps a through f of Step 2 to recover the appliance If these steps fail contact Citrix Support 2 If the LOM port is configured and the LOM GUI is not accessible try pinging the LOM IP address The baseboard management controller BMC also known as LOM ru...

Page 170: ...port status indicators see LED Port Status Indicators in Ports 3 Verify that the SFP SFP XFP transceivers are supported by Citrix Hardware FAQs June 11 2019 Transceivers Are transceivers shipped with the appliance No Transceivers are available for purchase separately Contact your Citrix sales representative to order transceivers for your appliance Why does the 10G SFP transceiver autonegotiate to ...

Page 171: ...r connecting data devices This transceiver is used for 40G interfaces QSFP to four SFP Copper Breakout Cables These cables connect to four SFP 10GE ports of a Citrix ADC appliance on one end and to a QSFP 40G port of a Cisco switch on the other end Supportfor40Gconnectivity CitrixADCmodelsthathaveatleastfour10GSFP portsconnect to Cisco 40G interfaces by aggregating four of the 10G SFP ports to for...

Page 172: ...umber of power supplies shipped with the appliance might be less than the number of power supplies supported More power supplies are available for purchase Are power supplies hot swappable Yes Iftheappliancehastwopowersupplies youcanreplaceonepowersupplywithoutshutting down the appliance provided the other power supply is working Rack and rail Do you have different rail kits for 1U and 2U applianc...

Page 173: ...those platforms Configure the LOM port Power cycle the appliance Perform a core dump Can the LOM interface be configured to accept only encrypted Virtual Network Computer VNC sessions on TCP port 5900 Yes customers who enable Transport Layer Security TLS on their LOM interface will have their VNC connections delivered over TLS as well For more information on LOM security guidelines see Secure Depl...

Page 174: ...IPS to 14060 FIPS to 14080 FIPS MPX 15020 to MPX 15030 to MPX 15040 to MPX 15060 to MPX 15080 to MPX 15100 MPX 15020 50G to MPX 15030 50G to MPX 15040 50G to MPX 15060 50G to MPX 15080 50G to MPX 15100 50G MPX 22040 to MPX 22060 to MPX 22080 to MPX 22100 to MPX 22120 MPX 25100 40G to MPX 25160 40G to MPX 25200 40G T series platform Do Citrix ADC appliances support direct attach cable DAC Yes Citri...

Page 175: ...ivers use the MPO type connec tor All other fiber transceivers use the LC type connector Are special adapters required for 25G 50G and 100G ports A 100G port can support five speeds 10G 25G 40G 50G and 100G 1G speed is not supported on the 100G port 50G and 100G ports use the same transceiver The appliance determines the speed and not the port Only 50G 100G QSFP28 and 40G QSFP transceivers can be ...

Page 176: ... Citrix Systems Inc All rights reserved Citrix the Citrix logo and other marks appearing herein are property of Citrix Systems Inc and or one or more of its subsidiaries and may be registered with the U S Patent and Trademark Office and in other countries All other marks are the property of their respective owner s Citrix Product Documentation docs citrix com November 19 2019 ...

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