• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the call forwarding
icon in the line label or on the
middle top of the phone screen.
Before you begin
Your administrator enables the
Forward all
or
Clr fwd all
softkey on your phone.
Procedure
Step 1
Press
Forward
.
Step 2
Do any of the following: Enter the target number exactly as you would dial it from your phone, or select an
entry from your list of recent calls or contacts.
• Enter the target number, to which you want to forward incoming calls from this phone line.
• Press the
Contacts
softkey and select a contact from your contact directories.
• Press
Recents
and select an entry from the call history.
Step 3
Press
Call
to forward all calls to the specified number.
Transfer Calls
You can transfer an active call to another person.
Transfer a Call to Another Person
When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, transfer the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press
Transfer
.
Step 2
Enter the other person's phone number and press
Call
.
Step 3
(Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4
Press
Transfer
again.
Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
27
Calls
Transfer Calls
