View 802.1X Transaction Status
Procedure
Step 1
Press
Settings
.
Step 2
Select
Network configuration
>
Ethernet configuration
>
802.1X authentication
>
Transaction status
.
You can view the following information:
•
Transaction status
•
Protocol
View the Reboot History
Procedure
Step 1
Press
Settings
.
Step 2
Select
Status
>
Reboot history
.
You can view the details of the date and time whenever the phone has rebooted, no matter why the phone
rebooted.
Report All Phone Issues
You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to
your administrator.
Procedure
Step 1
Press
Settings
.
Step 2
Select
Status
>
Report problem
.
Step 3
Enter the date that you experienced the problem in the
Date of problem
field. The current date appears in
this field by default.
Step 4
Enter the time that you experienced the problem in the
Time of problem
field. The current time appears in
this field by default.
Step 5
Select
Problem description
.
Step 6
Select a description from the displayed list.
Step 7
Press
Submit
.
Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
19
Your Phone
View 802.1X Transaction Status