Marking a Message as Urgent
Cisco 7960/7940 Telephone User Guide
Voice Mail Features (Default Menu)
95
Dialing Back a Caller
To dial a caller who left a message (if Caller ID information is available):
Press
3
.
Sending a Message Directly to an Extension
You can send a voice mail message directly to an extension without dialing their
extension and having to wait for the call to roll to the voice mail system.
To go directly to someone’s voice mailbox:
1.
Dial
577
(or the code provided by your system administrator) on the keypad.
You hear a voice prompt to enter the extension number of the person you
want to send a message to.
2.
Dial the extension number.
You hear a greeting and voice prompt to enter a message.
3.
Record your message and hang up.
NOTE:
You can press
*
on your phone at any time during the greeting to skip to the end
of it.
Personal Greetings
You can record a different voice mail greeting for each of the conditions that
transfers a caller to your voice mailbox:
•
when your phone rings and you don’t answer it (the “No Answer” greeting)
•
when you have activated the Do Not Disturb feature (if this feature is
provided on your telephone)
•
when you are talking on the phone (the “Busy” greeting)
Additional features include the ability to:
•
Record your name so that when you leave messages for other users, they
will hear your name instead of your extension.
•
Replace your personal greetings with the default greetings.
TIP:
When you create your greeting be sure to tell the caller they can dial
zero (0) to reach either the automated attendant or the person you have pro-
grammed to answer “zero out” calls.
