Privacy Guard
66
System Telephone Features
Cisco 7960/7940 Telephone User Guide
is for a group of people or a business, use a number that will be easy for them to
use and you to recognize, such as a main business number.
Caller Actions
When Privacy Guard is enabled, calls that do not have any Caller ID information
are automatically answered and the caller hears an announcement followed by a
series of prompts.
The announcement explains you do not accept unidentified calls and that their
Caller ID information was not received. They are instructed to do one of the
following:
•
Press
1
to enter an access code.
•
Press
2
to record their name so that the call can be announced, .
If they enter anything other than the menu options, they will be prompted two more
times to enter a valid menu option. If they do not select a valid option in the allowed
time, the call is dropped.
Entering an Access Code
If a caller presses
1
, they are asked to enter an access code, which can be either
the Access Code or one of the codes in the Selective Call List, followed by the #
key. A prompt tells them to wait while the call is completed.
If an invalid access code is entered, the caller will be prompted two more times to
enter a valid access code. If they do not enter a valid access in the allowed time,
the call is dropped.
Recording a Name
If a caller presses
2
, they are asked to record either their name or their company
name and press the # key. After playing the beep, the system will record up to 5
seconds.
When the user presses # or the recording time ends, a prompt tells them to wait
while the call is completed.
The system records whatever is spoken during the 5 seconds, which can be either
the caller’s name or silence. If the caller does not record a name, no name will be
spoken when you answer the call.
