33-12
Catalyst 2928 Switch Software Configuration Guide
OL-23389-01
Chapter 33 Troubleshooting
SFP Module Security and Identification
Disabled Port Caused by Power Loss
If a powered device (such as a Cisco IP Phone 7910) that is connected to a PoE switch port and is
powered by an AC power source loses power from the AC power source, the device might enter an
error-disabled state. To recover from an error-disabled state, enter the
shutdown
interface configuration
command, and then enter the
no shutdown
interface command. You can also configure automatic
recovery on the switch to recover from the error-disabled state. The
errdisable recovery cause
loopback
and the
errdisable recovery interval
seconds
global configuration commands automatically
take the interface out of the error-disabled state after the specified period of time.
Use these commands, described in the command reference for this release, to monitor the PoE port
status:
•
show controllers power inline
privileged EXEC command
•
show power inline
privileged EXEC command
•
debug ilpower
privileged EXEC command
Disabled Port Caused by False Link Up
If a Cisco powered device is connected to a port and you configure the port by using the
power inline
never
interface configuration command, a false link up can occur, placing the port into an error-disabled
state. To
t
ake the port out of the error-disabled state
,
enter the
shutdown
and the
no shutdown
interface
configuration commands.
You should not connect a Cisco powered device to a port that has been configured with the
power inline
never
command.
SFP Module Security and Identification
Cisco small form-factor pluggable (SFP) modules have a serial EEPROM that contains the module serial
number, the vendor name and ID, a unique security code, and cyclic redundancy check (CRC). When an
SFP module is inserted in the switch, the switch software reads the EEPROM to verify the serial number,
vendor name and vendor ID, and recompute the security code and CRC. If the serial number, the vendor
name or vendor ID, the security code, or CRC is invalid, the software generates a security error message
and places the interface in an error-disabled state.
Note
The security error message references the GBIC_SECURITY facility. The switch supports SFP modules
and does not support GBIC modules. Although the error message text refers to GBIC interfaces and
modules, the security messages actually refer to the SFP modules and module interfaces. For more
information about error messages, see the system message guide for this release.
If you are using a non-Cisco SFP module, remove the SFP module from the switch, and replace it with
a Cisco module. After inserting a Cisco SFP module, use the
errdisable recovery cause gbic-invalid
global configuration command to verify the port status, and enter a time interval for recovering from the
error-disabled state. After the elapsed interval, the switch brings the interface out of the error-disabled
state and retries the operation. For more information about the
errdisable recovery
command, see the
command reference for this release.
