Cisco CableCARD, Staging Manual

Page: 92 / 184

Chapter 7 How to Stage CableCARD Modules
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Staging CableCARD Modules with No Billing Action
Follow these steps only if your billing system allows the status of the CableCARD
module to be set with no billing action.
1 Download the application code to the CableCARD module.
2 Is the CableCARD module going directly to a subscriber's location?

If yes , go to step 3.

If no , store the CableCARD module for future use.
3 At the subscriber's location, insert the CableCARD module into the subscriber's
host.
4 Send a billing transaction and bind the CableCARD module to the host. If the
CableCARD module came directly to the subscriber's location, it downloads the
required EMMs and services at this time.
5 Did the CableCARD module receive all the required EMMs and Entitlement
Agents (EAs) and does it have access to all subscribed services?

If yes , you are finished staging the CableCARD module.

If no , follow these steps:
a Verify the binding of the CableCARD module to the host. The diagnostic
screen should display "authorization received." If it does not, bind the
CableCARD module to the host again.
b Ask the DNCS operator to run the following command:
modDhctCfg -s [MAC address of CableCARD module]
Note: Do not type the brackets ( [ ] ) in the above command; type the MAC
address of the CableCARD module. This command resets the
CableCARD module and forces it to download the EMMs and EAs again.
Test to see if all required EMMs and EAs are present and that the module
can access the copy-protected services.
c If these steps do not correct the situation, contact Cisco Services for more
information.
Stage CableCARD Modules with Billing Action
If your billing system requires that you set up CableCARD modules with billing
actions, you must stage them using the procedures in this section. If your billing
system allows you to set up CableCARD modules without billing actions, you
should use the staging procedures in
Stage CableCARD Modules with No Billing
Action (on page 80).