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Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
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Chapter 7 Configuring Call Home
How to Configure Call Home
Sending Call Home Communications Manually
You can manually send several types of Call Home communications. To send Call Home
communications, complete the tasks in this section. This section contains the following subsections:
•
Sending a Call Home Test Message Manually, page 7-22
•
Sending Call Home Alert Group Messages Manually, page 7-22
•
Submitting Call Home Analysis and Report Requests, page 7-23
•
Sending the Output of a Command to Cisco or an E-Mail Address, page 7-24
t
Sending a Call Home Test Message Manually
You can use the
call-home test
command to send a user-defined Call Home test message.
SUMMARY STEPS
1.
call-home test
[
“
test-message
”
]
profile
name
DETAILED STEPS
Sending Call Home Alert Group Messages Manually
You can use the
call-home send
command to manually send a specific alert group message.
Note the following guidelines when manually sending a Call Home alert group message:
•
Configuration, diagnostic, and inventory alert groups can be sent manually.
•
When you manually trigger an alert group message and you specify a destination profile name, a
message is sent to the destination profile regardless of the active status, subscription status, or
severity setting of the profile.
•
When you manually trigger a configuration or inventory alert group message and do not specify a
destination profile name, a message is sent to all active profiles that have either a normal or periodic
subscription to the specified alert group.
•
When you manually trigger a diagnostic alert group message and do not specify a destination profile
name, a message is sent to all active profiles that have a lower severity subscription than the severity
of the diagnostic results of the specified slot.
To manually trigger Call Home alert group messages, complete the following steps:
SUMMARY STEPS
1.
call-home send alert-group configuration
[
profile
name
]
2.
call-home send alert-group diagnostic slot
R0
[
profile
name
]
Command or Action
Purpose
Step 1
call-home test
[
“
test-message
”
]
profile
name
Example:
Router#
call-home test profile profile1
Sends a test message to the specified destination profile.
The user-defined test message text is optional, but must be
enclosed in quotes (“ ”) if it contains spaces. If no
user-defined message is configured, a default message is
sent.