Cisco ASR 1001, Software Configuration Manual

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Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
OL-16506-10
Chapter 7 Configuring Call Home
How to Configure Call Home
Configuring Contact Information
Each router must include a contact e-mail address. You can optionally include a phone number, street
address, contract ID, customer ID, and site ID.
To assign the contact information, complete the following steps:
SUMMARY STEPS
1.
configure terminal
2.
call-home
3.
contact-email-addr email-addres s
4. phone- phone-number
5.
street-address street-address
6. customer-id text
7.
site-id text
8.
contract-id text
DETAILED STEPS
Command or Action Purpose
Step 1
configure terminal
Example:
Router> configure terminal
Enters global configuration mode.
Step 2
call-home
Example:
Router(config)# call-home
Enters call home configuration mode.
Step 3
contact-email-addr email-address
Example:
Router(cfg-call-home)# contact-email-addr
username@example.com
Assigns the customer’s e-mail address. Enter up to 200
characters in e-mail address format with no spaces.
Step 4
phone- phone-number
Example:
Router(cfg-call-home)# phone-number
+1-222-333-4444
(Optional) Assigns the customer’s phone number.
Note
The number must begin with a plus ( +) prefix, and
may contain only dashes (-) and numbers. Enter up
to 16 characters. If you include spaces, you must
enclose your entry within double quotation marks (“
”).
Step 5
street-address street-address
Example:
Router(cfg-call-home)# street-address “1234 Any
Street, Any city, Any state, 12345”
(Optional) Assigns the customer’s street address where
RMA equipment can be shipped. Enter up to 200 characters.
If you include spaces, you must enclose your entry within
double quotation marks (“ ”).