Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-12
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Network Statistics Screen
The Network Statistics screen displays information about the phone and network
performance.
Table 7-3
describes the information that appears in this screen.
To display the Network Statistics screen, follow these steps:
TFTP error
The phone does not recognize
an error code provided by the
TFTP server.
Contact the Cisco TAC.
TFTP server not
authorized
The specified TFTP server
could not be found in the
phone’s CTL.
•
DHCP server has wrong configuration
file for TFTP server.
•
The CTL file was made and then the
TFTP server address changed. In this
case, regenerate the CTL file.
TFTP timeout
TFTP server did not respond.
•
Network is busy—The errors should
resolve themselves when the network
load reduces.
•
No network connectivity between the
TFTP server and the phone—Verify the
network connections.
•
TFTP server is down—Check
configuration of TFTP server.
Timed Out
Supplicant attempted 802.1X
transaction but timed out to
due the absence of an
authenticator.
Authentication typically times out if 802.1X
is not configured on the switch.
Version error
The name of the phone load
file is incorrect.
Make sure that the phone load file has the
correct name.
XmlDefault.cnf.xml,
or .cnf.xml
corresponding to the
phone device name
Name of the configuration file. None. This is an informational message
indicating the name of the configuration file
for the phone.
Table 7-2
Status Messages on the Cisco Unified IP Phone (continued)
Message
Description
Possible Explanation and Action
Summary of Contents for 7941G - Unified IP Phone VoIP
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