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Supplementary Services

Cisco 700 Series Router Installation Guide

4-6

Figure 4-3

Analog Telephone to Router Connection (Cisco 766 Shown)

Supplementary Services

This section describes how to configure the Cisco 765, Cisco 766, Cisco 775, and
Cisco 776 routers for supported supplementary services. These are the only models that
support the following supplementary services:

•

Call Waiting

•

Call Hold and Retrieve

•

Call Transfer

•

Three-Way Call Conferencing

Cisco 700 series routers do not support Open Service Intervals or Battery Reversal.

CONFIG

+5V ---1.5A +/-5%
-30V--- 0.2A +/-25%

NT-1

ISDN U

ISDN S/T

Link

NODE

HUB

10BASET

H10773

Analog
telephone

RJ-11 telephone cable

Summary of Contents for 700 series

Page 1: ...1706 USA http www cisco com Cisco Systems Inc Corporate Headquarters Tel 800 553 NETS 6387 Fax 408 526 4000 408 526 4100 Cisco 700 Series Router Installation Guide February 20 1999 Customer Order Number DOC 782412 Text Part Number 78 2412 06 ...

Page 2: ...antenna until the interference stops Move the equipment to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifica...

Page 3: ...Linkup Mode 1 3 Triggered RIP 1 3 Dial On Demand Routing 1 3 Automatic Configuration From BOOTP 1 3 SPID and Switch Automatic Detection 1 4 Bandwidth Allocation Control Protocol and Bandwidth Allocation Protocol 1 4 NetBIOS Name Spoofing 1 4 DHCP Server and Relay Agent 1 4 Port Address Translation 1 5 IP Address Assignment Through IPCP 1 5 Data Compression 1 5 Fee Pulse Mode 1 5 X 25 Policy Routin...

Page 4: ... 1 Safety 2 1 Preventing Damage to Your Router 2 3 Preventing Electrostatic Discharge Damage 2 3 Unpacking Your Router 2 4 Preparing to Install Your Router 2 5 Where To Go From Here 2 5 Chapter 3 Installing Your Router 3 1 Connecting Ethernet Devices 3 1 Connecting the ISDN Line 3 3 Provisioning the NT1 3 4 Connecting the ISDN Line to the S T Port 3 5 NT1 Required 3 6 Connecting the ISDN Line to t...

Page 5: ...ecific Dialing Instructions 4 10 Dialing with INS ISDN Lines for Japan 4 10 Disabling the Pound Key s End of Dial Function 4 11 Internal Tones for NET3 and 1TR6 ISDN Lines for Europe 4 11 Call Forwarding in Sweden and Finland 4 11 Call Forwarding Unconditional 4 12 Call Forwarding No Reply 4 12 Call Forwarding Busy 4 13 Where To Go From Here 4 13 Chapter 5 Troubleshooting Cisco 700 Series Routers ...

Page 6: ...r Specifications A 1 Port Pinouts A 2 Ethernet Port A 2 Serial Configuration Port A 3 Power Connector A 4 Common Port Assignments A 4 Appendix B Terminal Communications B 1 Establishing a Terminal Connection B 1 Troubleshooting the Terminal Connection B 3 TPAD Support B 4 Downloading Software B 5 Troubleshooting Software Downloads B 7 Saving a Configuration B 8 Loading a Configuration B 9 Appendix...

Page 7: ...Z 1 or U C 6 Switch Provisioning Summaries C 6 Lucent 5ESS Custom Provisioning Summary C 8 Northern Telecom DMS 100 Custom Provisioning Summary C 9 Router Configuration Requirements C 10 Configuration Requirements for NI1 C 10 Configuration Requirements for Lucent 5ESS Custom Switch C 11 Point to Point Configuration C 11 Multipoint Configuration C 12 Configuration Requirements for Northern Telecom...

Page 8: ...Cisco 700 Series Router Installation Guide viii ...

Page 9: ...the Cisco 700 Series Router Installation Guide Audience This publication is designed for a person with knowledge of network wiring practices and protocols Although not intended for the novice user the basic skills necessary to understand this guide can be acquired by reading general information on network communications Organization The major sections of this publication are as follows Chapter 1 O...

Page 10: ...Appendix A Specifications provides the specifications for Cisco 700 series routers including pinouts for cables used with Cisco 700 series routers and lists Transmission Control Protocol TCP and User Datagram Protocol UDP port assignments Appendix B Terminal Communications describes how to connect an ASCII terminal or a PC running terminal emulation software to the configuration port of the router...

Page 11: ...l customer service You can also access Cisco documentation on the World Wide Web at http www cisco com http www china cisco com or http www europe cisco com Additional Cisco 700 series router configuration information can be found at http www cisco com warp public 779 smbiz service configs 700_configs htm and http www cisco com warp cpropub 67 sample html If you are reading Cisco product documenta...

Page 12: ...d cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van de bij elektrische schakel...

Page 13: ...geliefert wurde Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti La traduzione delle avvertenze riportate in questa pubblicazione si trova nel document...

Page 14: ...do Regulatory Compliance and Safety Information Información sobre seguridad y conformidad con las disposiciones reglamentarias que se acompaña con este dispositivo Varning Denna varningssymbol signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för at...

Page 15: ...The CiscoSecure Authentication Agent available for Windows 95 and Windows NT 4 0 application simplifies the use of token authentication over ISDN There are two authentication modes single authentication and double authentication The Cisco 700 series router operates in single authentication mode when Token Authentication Support TAS is enabled The CiscoSecure Authentication Agent is available on th...

Page 16: ...ed without crossing the circuit switched switch fabric When D channel bandwidth exceeds a defined threshold the router places one or more ISDN B channel calls to increase bandwidth When bandwidth requirements fall below a defined threshold the B channels are released A maximum of four switched virtual circuits SVCs can be used for AO DI If a D channel connection is not available the router uses th...

Page 17: ...on any switch type Triggered RIP Triggered RIP enhances the Routing Information Protocol RIP and enables efficient dynamic routing over demand circuit links such as ISDN Defined in RFC 2091 Triggered RIP avoids the bandwidth overhead by sending updates for only those routes with changed metrics Triggered RIP incorporates a reliable delivery mechanism to ensure consistent topology information Dial ...

Page 18: ...Protocol BAP define a set of rules to control dynamic bandwidth allocation to coordinate and negotiate the actual allocation and deallocation of the second channel NetBIOS Name Spoofing If spoofing is set the router keeps a local database of up to 100 Domain Name System DNS name entries and has an aging scheme to age out the unused name entries When a WINS client sends out a NetBIOS Name query the...

Page 19: ...eries routers support data compression using the compression algorithm QIC 122 standard Stacker LZS Data compression is a software configuration option that optimizes the ISDN line bandwidth Packets are compressed before being sent to the ISDN line After they arrive at their destination the packets are decompressed and sent to the remote LAN Fee Pulse Mode Fee Pulse Mode manages the ISDN connectio...

Page 20: ...ty Queueing Priority queueing improves the responsiveness of the D channel link X 25 is a flow controlled nonbroadcast multiaccess NBMA protocol A high priority packet might not be transmitted first even when it is eligible With priority queueing data can be put into one of the four priority queues high medium normal and low Packets with the same priority are sent on a first in first out basis Lea...

Page 21: ... Protocol PAP and Challenge Handshake Authentication Protocol CHAP Password security for local and remote configuration access IP filtering based on source and destination addresses source and destination ports and packet types SNMP Support Cisco 700 series routers support Simple Network Management Protocol SNMP SNMP Community Names Cisco 700 series routers support the following SNMP community nam...

Page 22: ...Cisco 700 series routers support MIB II standards as follows System Interfaces all objects except that a connection is considered to be an interface Address translation IP Transmission Control Protocol TCP Internet Control Message Protocol ICMP User Datagram Protocol UDP SNMP IEEE 802 1d Bridge MIB Cisco 700 series routers support IEEE 802 1d MIB standards as follows Base Transparent bridging Stat...

Page 23: ...552 PPP Internetwork Packet Exchange RFC 1570 PPP Link Control Protocol LCP Extensions RFC 1582 Extensions to RIP to Support Demand Circuits RFC 1618 PPP Over ISDN RFC 1638 PPP Bridging Control Protocol BCP RFC 1661 Point to Point Protocol PPP RFC 1717 Multilink Protocol MP PPP RFC 1723 Routing Information Protocol RIP Version 2 Carrying Additional Information RFC 1974 StacLZS Compression RFC 1990...

Page 24: ...es routers display the activity status of the router as connections are made and as packets are sent and received Figure 1 2 and Figure 1 3 illustrate the LEDs on the front panels of Cisco 700 series routers Figure 1 2 Cisco 760 Series LEDs Cisco 766 Shown Figure 1 3 Cisco 770 Series LEDs Cisco 776 Shown H7990 Cisco 700 RD NT1 LINE LAN RXD TXD CH1 RXD TXD CH2 RXD TXD PH1 PH2 H5790 RDY NT1 LINE LAN...

Page 25: ... the internal NT1 is attempting to synchronize with the ISDN terminal devices LINE On when the NT1 S interface and the ISDN terminal device s are synchronized Also indicates framing between the router and the ISDN switch LAN On when packets have been sent to or received from the Ethernet within the last minute RXD Blinks when packets are received from the LAN TXD Blinks when packets are sent to th...

Page 26: ...connection CH1 Blinks when a call is establishing a connection on the first B channel On when a call is established or the connection has not yet timed out CH1 RXD Blinks when packets are received on the first B channel CH1 TXD Blinks when packets are sent on the first B channel CH2 Blinks when a call is establishing a connection on the second B channel On when a call is established or the connect...

Page 27: ...nect both data calls 1 voice call only Make a data call 2 voice calls No action 1 data and 1 voice call Disconnect the data call Table 1 3 Cisco 700 Series Router Interfaces by Mode Model Interfaces Cisco 761 1 Ethernet and 1 ISDN BRI S T Cisco 762 1 Ethernet 1 ISDN BRI S T and 1 ISDN BRI U Cisco 765 1 Ethernet 1 ISDN BRI S T and 2 analog telephone Cisco 766 1 Ethernet 1 ISDN BRI S T 1 ISDN BRI U ...

Page 28: ...r Figure 1 5 Rear Panel Cisco 762 Router Figure 1 6 Rear Panel Cisco 765 Router H5906 CONFIG 5V 1 5A 5 30V 0 2A 25 S0 ISDN S T Link NODE HUB 10BASET H5905 CONFIG 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T Link NODE HUB 10BASET H5789 CONFIG 5V 1 5A 5 30V 0 2A 25 S0 ISDN S T Link NODE HUB 10BASET ...

Page 29: ... Router Figure 1 9 Rear Panel Cisco 772 Router H5788 CONFIG 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T Link NODE HUB 10BASET H8503 CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 ISDN S T 10BASET CISCO 771 2 3 4 H8504 CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 ISDN S T 10BASET CISCO 772 2 3 4 NT 1 ISDN U ...

Page 30: ...he rear panel of Cisco 760 series routers the LINK LED The LINK LED remains lit when a valid physical connection to another Ethernet device is established The LINK LED blinks when it is attempting to establish the connection H8502 CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 ISDN S T 10BASET CISCO 775 2 3 4 H7861 CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T 10BASET CISCO 776 2 3 4 ...

Page 31: ...Additional safety information is provided in the Regulatory Compliance and Safety Information for Cisco 700 series routers Caution This symbol means reader be careful In this situation you might do something that could result in equipment damage or loss of data Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware o...

Page 32: ...ning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact Do not attempt to tamper with or open any public telephone operator PTO provided equipment or connection hardware Any hard wired connection other than by a nonremovable connect one time only plug must be made only by PTO staff or suitably trained engineers Warning To avoid electric shock do not ...

Page 33: ...tic fibers and dry atmosphere Always use the following ESD prevention procedures when removing and replacing components Step 1 Connect the chassis to earth ground with a wire that you provide Step 2 Wear an ESD preventive wrist strap that you provide ensuring that it makes good skin contact Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to gro...

Page 34: ...ne orange ISDN S T cable Cisco 771 and Cisco 775 routers only One RJ 45 to RJ 11 adapter One blue configuration cable One black power supply One black power supply cord One Cisco 700 Series Router Installation Guide One Documentation CD ROM set The Cisco 700 Series Command Reference is on Disk 2 of the CD ROM set One Cisco 700 Quick Reference Guide One Cisco Fast Step CD ROM The CD ROM is inside t...

Page 35: ... ISDN cable distance limitations Step 4 Gather the Ethernet devices to be connected to the router hub server workstation or PC Step 5 If you have a Cisco 761 Cisco 765 Cisco 771 or Cisco 775 router and plan to connect a digital telephone you must provide an NT1 with two S T interfaces and one U interface a telephone cable to connect the telephone usually this cable is provided with the device and ...

Page 36: ...Where To Go From Here Cisco 700 Series Router Installation Guide 2 6 ...

Page 37: ...additional information on hubs and nodes see the HUB NODE Switch section in Chapter 6 Concepts and Descriptions To install your Cisco 700 series router you must perform the following tasks Connect the Ethernet devices to the router Connect the ISDN line to the router Connect the router to a power source Verify the router installation Note The Cisco 700 Quick Reference Guide has diagrams showing co...

Page 38: ...76 router to a hub connect an Ethernet crossover cable not supplied to any open Ethernet port Step 2 Connect the other end of the cable to the Ethernet connector on the LAN device such as the Ethernet port of the NIC on the back of your computer See Figure 3 1 Step 3 Set the HUB NODE switch if you are connecting a Cisco 700 series router other than a Cisco 766 or Cisco 776 router a If your router ...

Page 39: ...nect an ISDN line depends on the router and in some cases your location The following sections describe each CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T 10BASET CISCO 776 2 3 4 17259 AUX SER 0 ETH OK LAN Connect other end of cable to server PC or workstation Connect yellow cable to yellow Ethernet port ...

Page 40: ...ck Contact your telephone service provider for a list of NT1 vendors If you have a 762 766 772 or 776 you can use the internal NT1 in the router Note Detailed information on provisioning your line can be found in Appendix C Provisioning the ISDN BRI Line In addition the Cisco 700 Quick Reference Guide contains a form to guide you in gathering the provisioning information Warning Network hazardous ...

Page 41: ...N Ports section of Chapter 6 Concepts and Descriptions Caution Always connect the orange cable to the orange S T port on the router Do not connect the cable to a yellow Ethernet port This will damage your router To connect an ISDN line to the S T port of a router when your telephone service provider said that an NT1 is not required complete the following steps Step 1 Connect the orange S T cable t...

Page 42: ...equired complete the following steps Step 1 Connect the orange ISDN S T cable to the orange port labeled ISDN S T on the rear panel of your router Step 2 Connect the other end of the orange ISDN S T cable to the NT1 Step 3 Connect the ISDN cable provided with the NT1 to the NT1 Step 4 Connect the other end of the ISDN cable to the ISDN wall jack See Figure 3 3 12760 CONFIG 1 5V 1 5A 5 30V 0 2A 25 ...

Page 43: ...the ISDN U port connection Caution Always connect the red cable to the red U port on the router Do not connect the cable to a yellow Ethernet port This will damage your router CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T 10BASET CISCO 776 2 3 4 17258 Connect orange cable to orange ISDN S T port Connect orange cable to NT1 Connect ISDN U cable to NT1 Connect cable to ISDN wall jack Connec...

Page 44: ... 2 Connect the other end of the red ISDN U cable to the ISDN wall socket See Figure 3 4 Figure 3 4 Connecting to the ISDN U Port CONFIG 1 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T 10BASET CISCO 776 2 3 4 Connect red cable to red ISDN U port If your wall jack has an RJ 11 connector attach RJ 45 to RJ 11 adapter cable to red cable and then connect RJ 11 connector to ISDN wall jack Connect red ca...

Page 45: ...ounded Ensure that the host is connected to earth ground during normal use To connect the power supply complete the following steps Step 1 Connect the round end of the power supply cable to the black circular power connector on the rear panel of your router Step 2 Connect the black power supply cord to the black power supply Step 3 Connect the power supply cord to an electrical outlet See Figure 3...

Page 46: ...and TDX LEDs The CH1 LED also turns on and the companion RDX and TDX LEDs blink The CH2 LED might turn on depending on the amount of traffic If the LEDs do not behave as expected check the physical connections Brief descriptions of the LED states as they relate to the physical connections are provided in Table 3 1 All the LEDs are listed but each router model has a different subset of LEDs If your...

Page 47: ...On when there is traffic is received from the network TDX Ethernet Off when there is no traffic on the network On when there is traffic is transmitted to the network LINK LK1 LK2 LK3 LK4 Ethernet On when a connection from the Ethernet port to an Ethernet device is established Blinks while attempting to establish a connection Off when there is no connection CH1 CH2 ISDN U or S T port On when the ro...

Page 48: ...twork or your Internet service provider Cisco strongly recommends that you use the Cisco 700 Fast Step Setup application unless you have been instructed to do otherwise Cisco 700 Fast Step applications are located on the CD ROM inside the Cisco 700 Quick Reference Guide If you are an experienced user and want to use the command line interface CLI to configure the software or have been instructed t...

Page 49: ... tone after 30 seconds Connecting an ISDN Digital Telephone You can connect an ISDN telephone to any Cisco 700 series router with an S T port The ISDN telephone communicates over the same ISDN line the router uses to send and receive data ISDN telephones are available in two basic models self powered described in the section Connecting a Self Powered Digital Telephone and with an independent power...

Page 50: ...Telephone You can connect an ISDN telephone to the Cisco 761 Cisco 765 Cisco 771 or Cisco 775 only through an external NT1 connector If you are connecting an ISDN telephone directly to the Cisco 762 Cisco 766 Cisco 772 or Cisco 776 connect the ISDN telephone cable provided with the ISDN telephone to the RJ 45 port labeled ISDN S T on the rear panel of the router Cable the ISDN wall jack to the por...

Page 51: ... telephone model and power supply model you use the procedure to connect the ISDN telephone and power supply might differ slightly This example procedure describes how to connect an AT T ISDN telephone model ISDN 8510T and an AT T external power supply model MSP 1 Also refer to the instructions provided by the manufacturer of the telephone CONFIG 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T Link ...

Page 52: ...SDN telephone and external power supply This procedure assumes you have connected the ISDN U port to the ISDN wall jack see Figure 4 1 Step 1 Connect an RJ 45 to RJ 45 cable included from the ISDN S T port on the rear panel of the router to the port labeled LINE on the ISDN telephone power supply See Figure 4 2 Step 2 Connect the ISDN telephone RJ 45 cable to the port labeled PHONE on the ISDN tel...

Page 53: ...he same ISDN line the router uses Also if you are outside of North America you might need to provide an adapter cable for the type of connector that your device uses the telephone uses an RJ 11 connector To connect the analog device to the router connect the telephone cable provided with the analog device to the RJ 11 port labeled with a telephone icon on the rear panel of the router as shown in F...

Page 54: ...isco 775 and Cisco 776 routers for supported supplementary services These are the only models that support the following supplementary services Call Waiting Call Hold and Retrieve Call Transfer Three Way Call Conferencing Cisco 700 series routers do not support Open Service Intervals or Battery Reversal CONFIG 5V 1 5A 5 30V 0 2A 25 S0 NT 1 ISDN U ISDN S T Link NODE HUB 10BASET H10773 Analog teleph...

Page 55: ...rform a flash or short on hook quickly press the telephone receiver button once to place the call in progress on hold and answer the new call If your analog telephone offers the option you can press the Flash key instead of the telephone receiver button to put the call on hold and answer the new call You can toggle between calls on the same analog telephone interface by performing the short on hoo...

Page 56: ... Call Basis When making an outgoing voice call over one of the analog telephone ports you might want to disable the call waiting feature on a per call basis To disable call waiting use the dual tone multifrequency DTMF command dialed on the keypad of the telephone as shown in the following example 99 When the voice call is completed call waiting is restored Call Hold and Retrieve Call hold and ret...

Page 57: ...to put the call on hold You can also return to the original call by performing another short on hook Step 2 Dial the number to which the call is to be transferred Step 3 Hang up the receiver The call is transferred If the transfer fails the caller remains on hold and the telephone rings to alert you to the call on hold Three Way Call Conferencing Three way call conferencing adds another party to a...

Page 58: ...Japan To make an analog telephone call over INS ISDN lines in Japan from a telephone connected to Cisco 700 series routers take the following steps Step 1 Enter each individual number called a dialing digit of the telephone number on the telephone keypad You must enter each successive dialing digit within 6 seconds of entering the previous digit If you wait longer than 6 seconds an incomplete set ...

Page 59: ...vice on the other end of the ISDN line If this is the case with the ISDN line you are using you can configure Cisco 700 series routers to provide just the dial tone or all tones This command applies only to NET3 router software and to 1TR6 router software The set internaltones command provides just the dial tone or all internal tones By default the router provides all internal tones The following ...

Page 60: ...ng upon the local telephone service provider To activate Call Forwarding Step 1 Take the phone off hook Step 2 Dial feature number phone number to be forwarded to Step 3 Hang up You might hear a confirmation signal from the network before you hang up To deactivate Call Forwarding Step 1 Take the phone off hook Step 2 Dial feature number If the wrong feature number is entered you might hear a signa...

Page 61: ...o From Here If your router has been preconfigured there is nothing more to do except power on the router If you are using the Cisco 700 Fast Step Setup application to configure your router it includes steps to configure the digital and analog devices attached to your router Cisco 700 Fast Step applications are on the CD ROM inside the Cisco 700 Quick Reference Guide If you are an experienced user ...

Page 62: ...Where To Go From Here Cisco 700 Series Router Installation Guide 4 14 ...

Page 63: ...of lit and unlit LEDs Cisco 760 series routers have 12 to 14 depending on the model LEDs on the front panel Cisco 770 series routers have 15 to 18 LEDs on the front panel Note The function of each LED is described in the Front Panel LEDs section of Chapter 1 Overview LED Diagnostics The front panel LEDs can be used for diagnostic purposes Table 5 1 lists the combinations of lit and unlit LEDs and ...

Page 64: ...alization to continue Note that the call will be successful unless the ISDN line has not been given enough time to rest before power up or reboot On Blinks once a second Off Off Off Internal NT1 is synchronized with the ISDN switch but is unable to synchronize with the ISDN terminal devices Off Off On Off Off Waiting for software On Off On On On Processor inactive Off Off Off Off Off Processor sel...

Page 65: ...red by the ISDN service provider Confirm the line configuration with the ISDN service provider The SPIDs were not entered or were entered incorrectly Enter or change the SPIDs by using the set spid command or the Cisco 700 Fast Step Setup application Outgoing Calls Cannot be Initiated If outgoing calls are unsuccessful check for the following conditions A telephone number was not correctly configu...

Page 66: ...ient password or secret might not match the remote router s host password or secret Incoming Calls Not Received If the router places outbound calls without any problems but cannot receive incoming calls check the following Verify the directory numbers are set correctly Enter or change the number with the set directory number command or the Cisco 700 Fast Step Setup application ISDN line provisioni...

Page 67: ...uch as the network interface card NIC in your PC Verify the LAN LED on the front panel is lit indicating the router is communicating with the LAN device If the LED is blinking it is attempting to establish a connection Check the Ethernet cables or the device attached to the other end of the cable such as the NIC in your PC Check the HUB NODE switch located on the back panel of all models except Ci...

Page 68: ...use messages with decimal values Cisco 700 series routers display the hexadecimal or hex translation of the decimal value Table 5 2 lists the ISDN BRI cause values the hexadecimal translation the cause message and a short definition of the cause message Cause values are standardized however each ISDN service provider uses its own version of the cause message wording Therefore the cause messages sh...

Page 69: ...rescribed time The problem is at the remote end of the connection 21 0015 Call rejected The destination is capable of accepting the call but rejected the call for an unknown reason 22 0016 Number changed The ISDN number used to set up the call is not assigned to any system If an alternate address is assigned to the called equipment it might be returned in the diagnostic field of this message 26 00...

Page 70: ...nation cannot be reached because the network is not functioning correctly and the condition might last for an extended period of time An immediate reconnect attempt will probably be unsuccessful 41 0029 Temporary failure An error occurred because the network is not functioning correctly The problem will be resolved shortly 42 002A Switching equipment congestion The destination cannot be reached be...

Page 71: ... option not available unspecified The network or remote equipment was unable to provide the requested service option for an unspecified reason This might be a subscription problem 65 0041 Bearer capability not implemented The network cannot provide the bearer capability BC requested by the user 66 0042 Channel type not implemented The network or the destination equipment does not support the reque...

Page 72: ...e network received a call resume request when there was not a suspended call pending This might be a transient error that will be resolved by successive call retries 86 0056 Call having requested call identity has been cleared The network received a call resume request The call resume request contained a Call Identity information element which once indicated a suspended call However the suspended ...

Page 73: ...ort it to your ISDN service provider 99 0063 Information element nonexistent or not implemented The remote equipment received a message that includes information elements which were not recognized This is usually due to a D channel error If this error occurs systematically report it to your ISDN service provider 100 0064 Invalid information element contents The remote equipment received a message ...

Page 74: ...WN Unknown or local error An event occurred but the network does not provide causes for the action that it takes The precise problem is unknown 1 Cause value is shown in decimal format 2 Hex value hexadecimal translation of the decimal cause value 3 CCITT Consultative Committee for International Telegraph and Telephone Table 5 2 ISDN BRI Cause Values and Cause Messages continued Cause Value1 Hex V...

Page 75: ...nformation and using Cisco 700 series router manuals to configure the router Access code A number that must be dialed preceding the telephone number to dial outside of a specific telephone system such as a Centrex system AT commands ATtention commands used for modem communications BT British Telecom Challenge Handshake Authentication Protocol CHAP A form of PPP authentication that requires an exch...

Page 76: ...l combination is sometimes denoted as 2B D Internet Protocol IP address A network address that uniquely identifies a device on an IP network This type of address consists of 4 bytes represented as decimal values separated by periods as in 123 45 67 89 Media Access Control MAC address Also known as a hardware address This address is assigned by the device manufacturer for example 1234 5678 9000 Poi...

Page 77: ...e basic rate interface BRI The ISDN BRI service provided by your telephone service provider offers two bearer channels B channels and one data channel D channel The B channel operates at 64 kbps and carries user data The D channel operates at 16 kbps and carries control and signaling information although it can support user data transmission under certain circumstances Outside North America teleph...

Page 78: ...nd the router s ISDN S T port is connected to the ISDN S T port on the NT1 HUB NODE Switch The Ethernet ports on hubs are wired differently than the Ethernet ports on nodes This allows the devices to communicate with a straight through Ethernet cable Basically transmitted data must be sent from the transmit pin on one device to the receive pin on the other device and vice versa Nodes connected to ...

Page 79: ...and Cisco 776 routers have an unmanaged 4 port Ethernet hub If you are connecting a Cisco 766 or Cisco 776 router to another Ethernet hub you must use a crossover cable For additional information on standard cabling specifications use the following paths On CCO use http www cisco com univercd cc td doc product access acs_mod cismc mchim 2204 8 htm On the Documentation CD ROM use http 127 0 0 1 808...

Page 80: ...HUB NODE Switch Cisco 700 Series Router Installation Guide 6 6 ...

Page 81: ...x Width x Depth 1 6 x 8 3 x 9 6 in 4 1 x 21 1 x 24 4 cm Weight Cisco 761 and Cisco 771 1 4 lb 0 6 kg Cisco 762 and Cisco 772 1 5 lb 0 7 kg Cisco 765 and Cisco 775 1 6 lb 0 7 kg Cisco 766 and Cisco 776 1 7 lb 0 8 kg Power supply Voltage Frequency External 100 or 250 VAC 50 to 60 Hz Processor 25 MHz 80386 Memory 1 5 MB of primary memory 1 0 MB of Flash memory 16 KB of NVRAM Operating temperature 32 ...

Page 82: ...ction Figure 1 3 in Chapter 1 Overview lists the ports by model Ethernet Port Table A 2 compares the pinouts of the Ethernet port depending on the position of the HUB NODE switch Table A 2 Ethernet Connector Pinouts RJ 45 Pin Function HUB NODE switch in HUB Position Function HUB NODE Switch in NODE Position or the Unmanaged Hub on Cisco 766 and 776 routers 1 TX RX 2 TX RX 3 RX TX 4 Unused Unused 5...

Page 83: ... equipment DCE device The default parameters for the console port are as follows Bits per second 9600 Data bits 8 Parity None Stop bits 1 Table A 3 Configuration Port Pinouts DB 9 Pin Function 1 Carrier Detect CD 2 Received Data RXD 3 Transmitted Data TXD 4 Data Terminal Ready DTR 5 Signal Ground 6 Data Set Ready DSR input 7 Not used 8 Not used 9 Not used ...

Page 84: ... Figure A 1 Power Supply Comnnector Common Port Assignments Table A 4 lists currently assigned TCP port numbers To the extent possible UDP uses the same numbers Table A 4 Power Supply Cable Mini DIN Plug Pin Voltage Current Tolerance 1 Ground 1 1 A dash indicates that the information does not apply to the pin 2 5 VDC 1 5A 5 3 Ground 4 5 VDC 1 5A 5 5 Not used 6 30 VDC 0 2A 25 7 Not used 1 3 5 2 4 6...

Page 85: ...ter Generator 20 FTP DATA File Transfer Protocol data 21 FTP File Transfer Protocol 23 TELNET Terminal connection 25 SMTP Simple Mail Transport Protocol 37 TIME Time 39 RLP Resource Location Protocol 42 NAMESERVER Host Name Server 43 NICNAME Who is 49 LOGIN Login Host Protocol 53 DOMAIN Domain Name Service 67 BOOTPS Bootstrap Protocol Server 68 BOOTPC Bootstrap Protocol Client 69 TFTP Trivial File...

Page 86: ...BIOS Name Service 138 NETBIOS DGM NETBIOS Datagram Service 139 NETBIOS SSN NETBIOS Session Service 161 SNMP Simple Network Management Protocol Q R 162 SNMP TRAP Simple Network Management Protocol Traps 512 rexec UNIX rexec Control 513 TCP rlogin UDP rwho TCP UNIX rlogin UDP UNIX Broadcast Name Service 514 TCP rsh UDP syslog TCP UNIX rsh and rep UDP UNIX System Log 515 Printer UNIX line printer rem...

Page 87: ...r network administrator to be plug and play The router will be configured using Trivial File Transfer Protocol TFTP and can discover its configuration The example in this section shows how to connect to the router serial communications port from your ASCII terminal or PC by using Hyperterminal Hyperterminal is an accessory software application included with the Windows operating system Take the fo...

Page 88: ...on Description window displays Step 4 Enter a name in the Name field of the Connection Description window When you click OK the Phone Number window displays Step 5 Select the COM port from the Connect using list to which the router is connected For example if the router is connected to the COM2 port of your PC select Direct to COM2 When you click OK the Port Settings window displays Step 6 Set the...

Page 89: ...you have problems select File Properties and check the following Table B 1 Hyperterminal Default Settings Setting Location Value Use FIFO buffers Configure Advanced Windows should detect the presence of the 16550 UART chip and set this correctly by default If there is any doubt about the presence of the chip deselect the check box Receive Buffer Configure Advanced Low Transmit Buffer Configure Adv...

Page 90: ...ets the serial port as a TPAD port Host set serialport tpad To switch from TPAD mode to configuration mode do one of the following From the terminal connected to the serial port enter A three times followed by a Return to restore the prompt From a Telnet session enter the set serial config command The current state of the serial port can be displayed by using the show configuration command in a Te...

Page 91: ...other version of the image contains features you desire The following example loads the operating system software in the router through a serial connection from the terminal to the configuration port Table B 2 shows the approximate software load times To load new software follow these steps Step 1 Connect to the router as described in the Establishing a Terminal Connection section Step 2 Enter the...

Page 92: ... the fly however if you are using another terminal emulation software you might be able to do so to increase the speed of the download To change the baud rate enter the number that corresponds to the desired baud rate Do not press the Return key Set the baud rate on the terminal to match the selected baud rate Set the protocol to ASCII on the terminal Press Return Download the file containing the ...

Page 93: ...zero and reload the software The terminal displays unrecognizable text after the download is completed The terminal has not been reset to 9600 baud Reset the terminal any time after loading the new software After changing the terminal baud rate press Return to display the prompt Two or more LEDs are blinking Incorrect configuration of the PC COM port or a defective console cable Press Esc and try ...

Page 94: ...owing steps Step 1 Connect to the router as described in the Establishing a Terminal Connection section Step 2 Enter the upload command at the command line prompt but do not press Return after you enter the command Host Upload Step 3 Select Transfer Capture Text Step 4 Select the file and directory in which you want to save the file Step 5 Click OK Line CH 1 E 3 One line in the software image file...

Page 95: ...g terminal emulation software other than Hyperterminal it might be necessary to set Flow Control to Line at a Time and set Delay Between Lines to 0 5 to 1 second Refer to the Troubleshooting the Terminal Connection section for additional information Step 3 Select the file containing the configuration Step 4 Click OK Step 5 Select Transfer Send Text File Step 6 Select the file to be loaded Step 7 C...

Page 96: ...Cisco 700 Series Router Installation Guide Loading a Configuration B 10 ...

Page 97: ...This appendix provides detailed information to help you order and configure the Integrated Service Digital Network ISDN Basic Rate Interface BRI line to operate with your Cisco 700 series router Both the ISDN line configuration and the router configuration are dependent on the switch type used Switches that comply with the NI1 standard provide the best performance with Cisco 700 series routers Dat...

Page 98: ...pe of equipment are ISDN telephones and terminal adapters Multiple subscriber numbers MSN Enables the use of multiple directory numbers on the same ISDN line Each piece of terminal equipment on the same ISDN line can then be assigned its own directory number Call hold and retrieve Enables a call in progress to be put on hold and then retrieved Call waiting During a voice call enables the call wait...

Page 99: ...y with the NI1 standard provide the best performance with Cisco 700 series voice priority feature If possible order this type of ISDN line from your service provider Lucent 5ESS Custom Lucent 5ESS switches can run in custom mode in addition to NI1 mode Custom mode allows the switch to be configured to operate in either a point to point or a multipoint configuration Point to point configuration sup...

Page 100: ...series router is ISDN Stack Revision NET3 2 10 If the correct software is not loaded on your router contact your customer service representative 1TR6 ISDN Switch Type The 1TR6 switch type is used in Germany Enter the show version command to verify that the software loaded on your router is ISDN Stack Revision 1TR6 2 10 If the correct software is not loaded on your router contact your customer serv...

Page 101: ...rdized features that simplifies the process of configuring an ISDN line The capability package ordering codes described in this section apply to NI1 Note The Cisco 765 Cisco 766 Cisco 775 and the Cisco 776 require two SPIDs for the analog telephone ports to operate correctly Capability Package S Package S provides alternate voice and circuit switched data with no additional features When a minimum...

Page 102: ...le directory numbers for a NI1 additional provisioning information that activates the distinctive ringing feature is available from Cisco ISDN Support Services however the flexible calling features three way conference calling call transfer hold and retrieve are not available In North America call forwarding is available with NI1 Capability Package EZ 1 The feature is known as call forwarding vari...

Page 103: ...additional call when the B channel is being used CSV CHL Circuit switched voice channel B channel s that will be used for voice calls CSV LIMIT Circuit switched voice limit Number of voice calls that can be made simultaneously CSV NBLIMIT Circuit switched voice notification busy limit Number of additional voice calls allowed EKTS Key system option Whether or not a key system is being used A key sy...

Page 104: ... 1 Order this line provision when connecting the router to the U interface 2 2 A blank cell indicates that the configuration option is not applicable to the line provision 2B D line B1 Circuit switched data or voice data3 3 If you do not require voice capability on your line provision B1 for data only B2 Circuit switched data or voice data4 4 If you do not require voice capability on your line pro...

Page 105: ...m Provisioning Summary ACOU Supported Line Provision Configuration 2B1Q line code1 1 Order this line provision when connecting the router to the U interface 2 2 A blank cell indicates that the configuration option is not applicable to the line provision 2B D line Version to Functional Signaling Issue 2 NI1 Call transfer Yes 3 way call conferencing Yes TEI DYNAMIC CS Yes EKTS No Set Option Key 1 AC...

Page 106: ...ies router Configuration Requirements for NI1 Table C 7 lists the router configuration requirements when using Cisco 700 series routers with an Lucent 5ESS NI1 switch in a multipoint configuration Note The NI1 switch does not support a point to point configuration Issue 2 NI1 TEI DYNAMIC CACH No CS Yes Call transfer Yes 3 way call conferencing Yes EKTS Yes Set Option 2 call appearances 1 If connec...

Page 107: ... This parameter is not set with a software command Switch type NI1 set switch SPIDs At least one required2 2 The Cisco 765 Cisco 766 Cisco 775 and Cisco 776 require two SPIDs so that the basic telephone service ports POTS operate correctly set spid Directory number At least one required set directory number Table C 8 Lucent 5ESS Custom Point to Point Configuration Parameter Configuration Software ...

Page 108: ...guration requirements when using Cisco 700 series routers with a Northern Telecom DMS 100 switch Table C 9 Lucent 5ESS Custom Multipoint Configuration Parameter Configuration Software Command Router software U S version Note1 1 This parameter is not set with a software command Switch type 5ESS set switch SPIDs At least one required2 2 The Cisco 765 Cisco 766 Cisco 775 and Cisco 776 require two SPI...

Page 109: ...this configuration the router can use only one B channel Table C 10 Northern Telecom DMS 100 Router Only Parameter Configuration Software Command Router software U S version Note1 1 This parameter is not set with a software command Switch type DMS set switch SPIDs Two required set spid Directory number Two required set directory number Table C 11 Northern Telecom DMS 100 Router and One Additional ...

Page 110: ...Cisco 700 Series Router Installation Guide Router Configuration Requirements C 14 ...

Page 111: ...Japan 4 11 LEDs 1 12 port 1 13 services call holding 4 8 call retrieving 4 8 call transfer 4 9 description of 4 6 outside North America 4 10 to 4 11 three way call conferencing 4 9 SPIDs C 5 ASCII terminal B 1 AT commands 6 1 Attachment Unit Interface See AUI audio bearer capability C 2 B B channel 6 3 BACP 1 2 1 4 Bandwidth Allocation Control Protocol See BACP Bandwidth Allocation Protocol See BA...

Page 112: ...o 5 12 CCITT 5 9 CH1 LED 1 12 CH2 LED 1 12 CHAP 1 7 definition 6 1 checksum B 8 Cisco 700 Fast Step 1 1 CiscoSecure Authentication Agent 1 1 COM port A 3 B 4 command reference xi community names SNMP 1 7 compression 1 5 conference calling C 6 configuration 5ESS Custom switch C 11 5ESS NI1 switch C 10 automatic configuration 1 3 Cisco 700 Fast Step 1 1 connecting to Macintosh B 1 DCE device B 2 DMS...

Page 113: ...A 4 directory numbers definition 6 2 setting a directory number 5 4 DMS 100 switch description C 3 router configuration requirements router only C 13 with another ISDN device C 13 DMS 100 switch provisioning C 9 documentation xi CD ROM xi quick reference guide xi release notes x domain name system 1 4 DOV over ISDN BRI C 1 DRAM A 1 DTMF command 4 11 troubleshooting 1 12 dynamic host configuration ...

Page 114: ...trol Protocol IPCP See IPCP IOS software B 1 IP address assignment through IPCP 1 5 address definition 6 2 filtering 1 7 IPCP 1 5 1 8 1 9 ISDN BRI 1 1 C 1 cause values 5 6 to 5 12 channel service 6 3 configuration requirements C 10 to C 13 connecting lines 3 3 data and voice C 1 definition 6 2 Europe 4 11 internal tones analog telephone 4 11 provisioning C 1 to C 4 service provider 5 3 setting the...

Page 115: ...Information Base See MIB Media Access Control See MAC address memory A 1 MIB 1 8 MIB II standards 1 8 MIBs supported 1 8 MLCP 1 9 multiple directory numbers C 2 C 6 multiple subscriber numbers C 5 N National ISDN 1 See NI1 switch NBMA 1 6 NET3 C 4 dialing instructions 4 11 fee pulse mode 1 5 NetBIOS name spoofing 1 4 network interface card 5 5 network interfaces 1 13 network termination type 1 see...

Page 116: ...al configuration 1 13 TCP port numbers A 4 pound key disabling Japan 4 11 power supply A 1 connecting 3 9 connector A 4 pinouts A 4 power on 5 1 PPP 1 7 authentication protocol 1 9 Bridging Control Protocol BCP 1 9 definition 6 2 IPX 1 9 LCP extensions 1 9 Multilink Protocol MP 1 9 primary memory A 1 Primary Rate Interface PRI See ISDN PRI priority queueing 1 6 private IP network 1 5 processor A 1...

Page 117: ... software image B 1 load command B 5 troubleshooting B 7 loading errors B 7 specifications A 1 SPIDs C 3 automatic SPID and switch detection 1 4 definition 6 3 setting SPIDs 5 3 stack revision C 4 Stacker LZ 1 5 StacLZS Compression 1 9 status message 5 8 stop bits A 3 B 2 supplementary service 1 5 support Cisco ISDN Support Services C 6 Cisco Web site C 6 support demand circuits 1 9 suspended call...

Page 118: ...ty 5 5 PH LEDs 1 12 power on 5 1 router calls itself 5 4 software loading errors B 7 SPIDs 5 3 terminal identifier 5 3 TWAIT timer 5 2 two wire local loop 6 4 U U interface 6 3 UDP 1 8 port assignments A 4 upload command B 8 V version show version command C 4 voice priority C 6 W warning description 2 1 installation 2 2 translated xii Web Cisco Web site xi C 6 configuration examples xi WINS server...

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