Christie J Series, Setup Manual

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J Series 2.0, 2.4, and 3.0 kW Setup Guide 5-1
020-100751-01 Rev. 1 (10-2011)
5 Troubleshooting
If the projector is not operating properly, note the symptoms and use this section as a guide to resolve the
problem. If the problem cannot be resolved, contact your dealer for assistance.
NOTE
: A Christie accredited
service technician is required when opening an enclosure to diagnose any “probable cause”.
5.1 Power
5.1.1 Projector Does Not Power ON
1. Ensure projector is plugged in? Check power switch above power cord is in the ON position.
2. Check that the Status LEDs are ON. While the projector is busy initializing, the LEDs should be cycling.
When finished initializing, the Power and Shutter LEDs (the two on the right) should be on.
3. Check the LCD. While the projector is busy initializing, the display should show “Please wait”. When
finished initializing, the display should show “Standby mode”.
4. Check the LCD for any warnings or errors.
NOTE
: A condition occurs on the first power on after a software upgrade, and is indicated by all the following:
• The Status LEDs are cycling green
• The LCD displays the warning "Image Processor Upgrading"
• The LED on the Image Processor card flashes green
• The Web page shows a warning that the Image processor card is upgrading.
When this occurs, the projector should not be AC power cycled and the Image Processor card should not be
removed. This operation may take as long as 5 minutes to complete.
5.2 Lamp
5.2.1 Lamp Does Not Ignite
1. Is there an interlock failure? Check the LCD for an error. The interlock failure could be an open lamp
door or a failed lamp fan.
2. For suspected communication failures, power-down the projector and try again.
3. If the lamp does not ignite after step 2 above, then replace the lamp.