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COMPONENT TROUBLESHOOTING
The Laser Lock Live Mapping system contains on-line troubleshooting assistance designed to identify and eliminate problems that
arise when using the system. In most instances, troubleshooting problems are signaled by “Error Messages” that appear on screen.
The Laser Lock Help Text contains information and possible solutions for these “Error Messages”.
There are two methods of accessing troubleshooting assistance.
• Press F1 Key on Keyboard when “Error Message” appears. This method accesses a specific Help Page immediately.
• Access Help Index by Menu selection or Tool Bar Icon. Then select Troubleshooting to access a specific menu. Each selection made
in this process channels the operator to the help that’s desired.
Although “Error Messages” identify problems when Laser Lock system is up and running, they obviously cannot identify problems
when system is down. The following suggestions are provided when system’s major components are not functioning. In addition to
information listed here and in the Laser Lock Help Text, refer also to User’s Manuals for the Computer and Printer. If troubleshooting
problem(s) can not be solved after reviewing these sources of information, contact Chief Automotive Technologies for assistance. (See
Page 4 for instructions.)
No Power To System Components
Computer, Monitor, Keyboard, Mouse, Body Scanner, Printer
• Make sure the Laser Lock system is connected to a live power source. (Dependent upon model used, power source might be 110-volt,
15 amp or 220-volt, 5 amp.) A single purpose line for the Laser Lock is recommended. Do not use circuits subject to frequent interrup-
tions or outages. Also, avoid circuits with power surges such as from welders and some power tools.
Voltage requirements may vary in some countries.
• Check all electrical and cable connections (i.e. power source, back of Workstation, inside Workstation, back of Computer, back of
Printer, end of Body Scanner).
• Check fuses on back of Workstation and replace if blown.
• Inspect all electrical wiring and cable for damage or wear.
• Make sure ‘on’/’off’ switches are in ‘on’ position (Computer, Body Scanner, Printer).
IMPORTANT
Summary of Contents for LASER LOCK
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