Black plate (32,1)
Chevrolet Tahoe/Suburban Owner Manual - 2010
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar call center when
Q
is pressed,
]
is pressed,
or if the airbags or ACR system deploy. This information
usually includes the vehicle's GPS location and, in the
event of a crash, additional information regarding the
crash that the vehicle was involved in (e.g. the direction
from which the vehicle was hit). When the virtual
advisor feature of OnStar hands-free calling is used, the
vehicle also sends OnStar the vehicle's GPS location
so they can provide services where it is located.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar hands-free calling. See
Audio Steering Wheel Controls on page 4
‑
140
for more
information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner's Guide for more
information.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard.
If the light next to the OnStar buttons is red, the system
may not be functioning properly. Press
Q
and request a
vehicle diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press
Q
to confirm
that the OnStar equipment is active.
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