www.ChannelMaster.com/support
Specifications subject to change.
Especificaciones sujetas a cambio. Les caractéristiques peuvent être modifiées sans préavis.
11
address to which the customer may ship the defective item;
(c)
If the
problem can not be resolved over the telephone, the Customer shall
attach a label showing the RMA number to each returned item, and
include a description of the problem. The Customer shall, at his or her
own cost, properly pack the item to be returned, mark the RMA# on
the outside of the box, prepay the insurance and shipping charges,
and ship the item to the specified CHANNEL MASTER location.
(d)
Unauthorized return of any equipment, whether in or out of warranty,
will be subject to a handling charge, in addition to all repair and all
transportation charges.
(e)
CHANNEL MASTER will, at its sole option,
repair or replace the returned item. If replaced, the replacement
item may be new or refurbished; if refurbished it will be equivalent
in operation to new Equipment. If a returned item is replaced by
CHANNEL MASTER, the Customer agrees that the returned item will
become the property of CHANNEL MASTER.
(f)
CHANNEL MASTER
will complete the exchange of CHANNEL MASTER manufactured
equipment returned under this Warranty within a reasonable time,
subject to lead-times from factory, and will make a good faith effort
to minimize any and all delays where possible; and
(g)
CHANNEL
MASTER will, at its cost,ship the repaired item or replacement
to the Customer. If the Customer requests express shipping, the
Customer will pay CHANNEL MASTER an expediting fee.
2.2
Equipment which is repaired or replaced by CHANNEL MASTER
under this Warranty will be covered under all of the provisions of this
Warranty for the remainder of the applicable Warranty period (for
that particular equipment) from the date of repair or replacement,
whichever is longer.
2.3
If equipment is repaired beyond effective
warranty dates or if abnormal usage had occurred, Customer shall
be charged applicable rates and the Customer will be advised of the
estimated charges prior to repair by CHANNEL MASTER’s authorized
service center.
2.4
The price of out-of-warranty repairs payable by
the Customer will be based on standard labor and parts prices in
effect at the time of the repair. CHANNEL MASTER will use its best
efforts to ensure that the cost of such repair, exchange, refurbishing,
or substitution will not exceed the original price of Product.
2.5
If the
problem reoccurs within the warranty period,CHANNEL MASTER
will, at its option: (1) re-perform the service; (2) replace the product
pursuant to the terms of this warranty, (3) permit Customer to return
the product and issue a refund pursuant to this warranty, or (4)
refund the amount the Customer paid for the services.
PRODUCT
MODIFICATION:
3.1
CHANNEL MASTER reserves the right to
make changes or improvements to its products, during subsequent
production, without incurring the obligation to install such changes
or improvements on previously manufactured or sold products.
FORCE MAJEURE:
4.1
CHANNEL MASTER will not be liable if its
performance under this warranty becomes commercially impracticable
due to any contingency beyond CHANNEL MASTER’s reasonable
control, including acts of God, fires, flood, wars, sabotage, civil
unrest, accidents, labor disputes or shortages, government laws,
rules and regulations, whether valid or invalid, inability to obtain
material, equipment or transportation, incorrect, delayed or incomplete
specifications, drawings or data supplied by Customer (collectively
“Force Majeure”)
LIMITATIONS AND QUALIFICATIONS OF
WARRANTY:
5.1
This Limited Warranty extends only to the original
purchaser of the Equipment and is in lieu of all other express or
implied warranties, including those of merchantability and fitness for
a particular purpose. This Warranty does not apply to any damage,
defect of failure caused by:
(a)
any part of the equipment having
been modified, adapted, repaired, maintained, transported or relocated
by any person;
(b)
Storage or environmental characteristics which do
not conform to the applicable sections of the appropriate Equipment
Manual or Instruction Sheet;
(c)
Failure to conform with the
Equipment Operating Instructions in the applicable Equipment Manual
or Instruction Sheet;
(d)
External causes, including external electrical
stress or lightning, or use in conjunction with incompatible equipment,
unless such use was with CHANNEL MASTER’s prior written
request;
(e)
Cosmetic damage;
(f)
Accidental damage, negligence,
modification, mishandling, abuse or misuse; or
(g)
Force Majeure.
LIMITATION ON DAMAGES:
6.1
THIS WARRANTY IS THE
CUSTOMER’S EXCLUSIVE WARRANTY FOR THE EQUIPMENT,
CHANNEL MASTER SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
AND OF MERCHANTABILITY.
6.2
CHANNEL MASTER WILL NOT
BE LIABLE IN TORT, INCLUDING LIABILITY IN NEGLIGENCE OR
STRICT LIABILITY, AND WILL HAVE NO LIABILITY AT ALL FOR
INJURY TO PERSONS OR PROPERTY. CHANNEL MASTER’S
LIABILITY FOR FAILURE TO FULFILL ITS OBLIGATIONS UNDER
THIS WARRANTY OR ANY OTHER LIABILITY UNDER OR IN
CONNECTION WITH THE EQUIPMENT WILL BE LIMITED TO THE
AMOUNT OF THE PURCHASE PRICE OF THE EQUIPMENT AT
THE TIME OF ORIGINAL PURCHASE. THE REMEDIES STATED IN
THIS WARRANTY ARE THE CUSTOMER’S EXCLUSIVE REMEDIES
AGAINST CHANNEL MASTER REGARDING THE EQUIPMENT.
6.3
EVEN IF CHANNEL MASTER HAS BEEN NOTIFIED OF THE
POSSIBILITY OF THEM, CHANNEL MASTER WILL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS AND REVENUES,
FAILURE TO REALIZE EXPECTED SAVINGS, ANY CLAIM AGAINST
A CUSTOMER BY A THIRD PARTY, OR ANY OTHER COMMERCIAL
OR ECONOMIC LOSSES OF ANY KIND.
6.4
THESE LIMITATIONS
AND DISCLAIMERS ARE NOT MADE BY CHANNEL MASTER
WHERE PROHIBITED BY LAW.
PRODUCTO POLÍTICA DE DEVOLUCIÓN
Y PROCEDIMIENTO
PERÍODO DE GARANTÍA: garantía de 90 días se aplica a todos los
productos de Master Channel (Algunos productos tienen periodos de
garantía extendidos). COMERCIANTES Y CONSUMIDORES: Los
distribuidores y los consumidores pueden devolver cualquier In-
Garantía Canal producto Master para el departamento de garantías
para su reparación o reemplazo. Para en el servicio de garantía al
consumidor o distribuidor debe llamar al Servicio Técnico y solicitar un
número de RMA para devolver el producto. El producto devuelto debe
tener el número de RMA visible en el cuadro y debe incluir la factura
de compra indicando que la unidad se encuentra dentro del período
de garantía. Si la unidad se encuentre defectuosa bajo nuestra
política de garantía para Channel Master se compromete a reparar o
sustituir el producto sin costo alguno. Los productos que no estén
dentro del periodo de garantía no deben devolverse a Channel
Master, a excepción de algún producto que haya sido solicitado por el
Departamento de Asistencia Técnica para ser evaluado como parte
del aseguramiento de la calidad.
SERVICIO TÉCNICO
: www.
channelmaster.com/support
GARANTÍA CONDICIONES
GENERALES:1,1
Sin perjuicio de las disposiciones de esta Garantía,
MASTER DE CANAL garantiza que el equipo y software que se
describe en el artículo 1,2 que cumplen con las especificaciones en
todos los aspectos materiales y que el equipo estará libre de defectos
materiales en materiales y mano de obra durante el período de
garantía.
1,2
Esta garantía se aplica a todas las compras originales de
los clientes de CHANNEL MASTER (“Equipo”). Las garantías
establecidas en el presente no son transferibles.
1,3
El período de
vigencia de esta garantía se iniciará en la fecha de compra del equipo
o de la fecha de instalación por un técnico autorizado CHANNEL
MASTER y terminará, para el Equipo, noventa (90) días más tarde
(para todos los componentes y las actualizaciones del sistema ), a
menos que se exprese lo contrario o el presente documento (en cada
caso el “Período de Garantía”).
RETORNO DE LOS EQUIPOS CON
GARANTÍA:
2,1
Si un elemento del mal funcionamiento del equipo o
no en uso normal dentro del período de garantía aplicable:
(a)
el
Cliente deberá notificar a CHANNEL MASTER dentro de los treinta
(30) días del problema.
(b)
CHANNEL MASTER, a su elección,
resolver el problema por teléfono u ofrecer a los clientes con una
autorización de devolución (“RMA”) El número y la dirección a la cual
el cliente puede enviar el artículo defectuoso,
(c)
Si el problema no
puede resolverse a través del teléfono, el cliente deberá adjuntar una
etiqueta que muestre el número de RMA a cada artículo devuelto, e
Summary of Contents for CM-9521A
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