To cancel the feature
:
Dial #81# from the BOSS Extension.
Note
:
When any extension calls BOSS, the call will go the Secretary.
Secretary extension can hold the call with FLASH and transfer to the BOSS Extension. It is true for internal as well
as Junction calls. Secretary can call the BOSS directly.
.
Call Forward
.
There are two types of Call Forwarding
:
Call Forward Always
An extension can divert all incoming calls to another extension by dialing #81 XXXX from its own extension. Where XXXX
is the extension number where calls are to be diverted.
To clear this Call Forward Always feature
:
Dial #81#
This feature can also be programmed from any of the Programming Extensions as explained below
:
Dial # 26 NN XXXX
Where, XXXX= Extension number where Calls are to be forwarded.
NN= The last 2 digits of the original Extension.
Dial # 26 NN # (To clear the feature of NN Extension from any of the programming Extension)
Dial # 26 # (To clear the Call Forward Always feature of all the extensions. To be dialed from any of the programming
Extension)
Call Forward When Busy / No Answer (This can also be used as Round Robin feature -
Refer “Junction Line Ring
Assignment”)
If calls are to be diverted only when the Extension is busy or is not answering, then:
Dial # 82 XXXX from its own extension. XXXX= Extension where calls are to be Diverted.
To clear this Call Forward
:
Dial #82#
This feature can also be programmed from any of the Programming Extensions as explained below
:
Dial # 27 NN XXXX Where, XXXX= Extension number where Calls are to be forwarded.
NN= The last 2 digits of the original Extension.
Dial # 27 NN # (To clear the feature of NN Extension from any of the programming Extension:
Note
:
To cancel all type of Call Forwarding, DND, Auto Call Back, Alarm clock of own Extension:
Dial # 80 from its own extension
:
To cancel Call Forwarding Busy / No Answer of all the extensions
:
Dial # 27 # from any of the programming Extensions.
:
To cancel all type of Call Forwarding of all the extensions:
Dial # 25 # from any of the programming Extensions.
:
To retain the Call Forwarding programming after the PBX is switched ON/OFF,
Dial #
0000 + 171 # (This is the default setting in the PBX)
:
To lose the Call Forwarding programming after the PBX is switched ON/OFF,
Dial #
0000 + 170 #
Ring Time change in Call Forward When Busy / No Answer
The ring time on extension, in case of Call Forward, can be changed using the following program:
Dial #
0000 + 184 TT #
Where, TT= 01
– 99 Ring Time in seconds
Default value = 20 secs
Note
:
The time entered here, should be less than the Internal Call Ringing Time.
.
Call Pick-Up
.
PBX has various codes for call pick up as detailed below:
Dial # 9 - To pick up an incoming Junction call ringing on another extension,.
It will pick the calls in following priority
Incoming Junction Call ringing
Junction Call being transferred
Parked Call
Junction Call on Hold
Door Phone Call
Internal Call
Dial # 3 XXXX - To pick the call ringing on a particular Extension. Here, XXXX = Extension Number
Dial # 1 J - To pick a particular Junction call (either ringing or on HOLD).
Where, J = 01 to 16 Junction Number
Dial # # - To pick the parked call. The 1
st
parked call gets picked first. This same code is also used for parking a
Junction call.
.
Call Parking
.
One or more Junction calls can be parked from any extension.
Procedure
:
Dial FLASH + # # - While talking on a Junction line, to park the call.
One or more Junction calls can be parked from any extension by dialing FLASH + ##
Dial # # - from the same extension or from any other extension, to retrieve the first parked call.
Dial # 9 from the same extension or from any other extension, to pick up calls in the following sequence:
Junction Call being transferred
