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IS THE SANISOLUTION CLEANER SAFE FOR MY CAT?
Yes, SaniSolution is safe for cats. Its ingredients are like those used by veterinarians
to clean their exam room and operating areas. Liquid in the Cartridge is highly
concentrated. In this form, it is safe as long as it is in the Cartridge. When used in
the CatGenie, it is diluted with water so it is always safe for your pets (and for you!)
HOW LONG DOES THE SANISOLUTION LAST?
On Cat Activation, one SaniSolution Cartridge is good for 240 washes. On Time
Activation or Manual Mode, one cartridge is good for 120 washes. Always keep extra
Cartridges on hand. The price of SaniSolution equals the yearly cost of cat litter, yet
it’s just a fraction of the size and weight of litter.
DOES THE SANISOLUTION DISSOLVE OR LIQUEFY SOLIDS?
No. The solids are turned into wastewater by the action of the Impeller, which is
inside the Hopper. The SaniSolution washes and effectively cleans the Washable
Granules, GenieHand and Bowl.
CAN I REFILL THE SANISOLUTION CARTRIDGES?
No, the Cartridge cannot be refilled. CatGenie Cartridges are designed to dispense
the exact amount of our vet-approved SaniSolution, keeping it safe for your
CatGenie, pets, people, the planet and plumbing. No other cleaning solutions can be
safely used in our system.
IS THE CATGENIE ECO FRIENDLY?
Yes. The CatGenie Washable Granules and SaniSolution cleaning cycle eliminates
the need for cat litter. Unlike any type of litter, the SaniSolution and the Washable
Granules are environmentally friendly and septic-safe. Plus many components of
CatGenie Cartridges are recyclable.
WHAT HAPPENS IF MY CAT IS IN THE BOWL DURING CLEANING?
The CatGenie has sensors, GenieEyes, which delay the cleaning cycle until your cat
is safely out of the CatGenie.
WILL MY WATER BILL INCREASE BY USING THE CATGENIE?
Your water bill should not have a significant increase. Running a CatGenie is equal to
a few additional toilet flushes per day.
WHERE DOES WASTEWATER GO WHEN IT LEAVES THE UNIT?
Wastewater drains safely out of your home into your home's waste pipes. When used
in a bathroom, the Drain Hose hooks over the toilet rim; waste drains into the toilet.
When used in a laundry room, waste goes into the Washer’s drain pipe.
CATGENIE FAQS