www.catgenie.com
1-888-735-3927
3
TO PREVENT RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PEOPLE AND PETS.
WELCOME TO THE
CATGENIE FAMILY
Congratulations on being the proud owner of
the World’s Only Self-Washing Cat Box and
never having to touch cat litter again! Here
at PetNovations, our goal is to enhance the
animal lover experience through the conve-
nience of the CatGenie, allowing you to enjoy
more time with your cats in a cleaner, happier
environment. This manual will be your guide
through the world of owning and operating
your CatGenie. You can find all the answers to
your technical questions here as this manual
will walk you through the anatomy of the de-
vice, programing your CatGenie, troubleshoot-
ing methods, maintenance and more.
Please call or email CatGenie Customer Sup-
port if you see visible damage to your CatGe-
nie or if you have cat acclimation problems.
We are happy to assist you with ANY ques-
tions or issues that you may have concerning
your CatGenie.
TABLE OF CONTENTS
SAFETY INSTRUCTIONS
CATGENIE SPECIFICATIONS
CUSTOMER SUPPORT INFO
CATGENIE FAQs
CATGENIE ANATOMY
DIY CATGENIE SETUPS
• Bath & Laundry Rooms
SUPPLIES
• Washable Granules
• SaniSolution
• How to Replace Parts
CONTROL PANEL
• Program Lock Panel
CONNECT CATGENIE WI-FI
• App Features
PROGRAMMING YOUR CATGENIE
• Automatic & Manual Modes
• Settings Menu
• Testing Menu
CATGENIE MAINTENANCE
• Maintenance Cleaners
• Cleaning Light Guide
HOW TO TAKE APART YOUR CATGENIE
HOW TO CLEAN YOUR CATGENIE
TROUBLESHOOTING
• Errors
• Other Issues/No Error Indicated
• How to Clear a Drainage Obstruction
90-Day, Money-Back Guarantee
2-Year Warranty
FCC Notice & Warnings
MY CATGENIE SERIAL NUMBER:
____________________________
Congratulations on being the proud owner
of the World’s Only Self-Washing Cat
Box and never having to touch cat litter
again! Here at PetNovations, our goal is
to improve the lives of pets and owners
with the best waste management solution:
The CatGenie. The CatGenie allows
you to enjoy more time with your cats
in a cleaner, happier environment. This
manual will be your guide to owning and
operating your CatGenie. You can find all
the answers to your technical questions
here, as this manual will walk you through
the anatomy of the appliance, programming
your CatGenie, troubleshooting methods,
maintenance, and more.
Please call or email CatGenie Customer
Support if you see visible damage to
your CatGenie or if you need help with
cat acclimation.
We are happy to assist
you with ANY questions or issues that
you may have concerning your CatGenie.
Welcome to the Family!
Call: 1-888-735-3927
Email: [email protected]
Visit: www.CatGenie.com
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Record here for easy reference! You'll find the
serial number on the back of your unit.