www.catgenie.com
1-888-735-3927
24
HOW TO CLEAR A DRAINAGE OBSTRUCTION
Try
“Clearing Drain Hose”
and
“Testing Menu: Drainage Test”
instructions below. If your
CatGenie still will not drain, follow directions to take apart and clean your CatGenie on
pages 18-19. If still clogged, call Customer Support at 1-888-735-3927.
CLEARING DRAIN HOSE
1.
Carefully Uncoil the Drain Hose.
Uncoil
the Drain Hose from under the Base and stretch
out the hose. Use something about 1 inch high
to prop up under the Base to prevent the Base
from crushing the Drain Hose (book, magazine
etc).
2.
In the bathroom, take the Drain Hook off
the Hose.
In the laundry, take the Drain Hose
out of the drain pipe. Hold the Hose tip and
shake/bang the Hose on the floor towards the
Base. This could loosen the clog and force it
back into the Hopper for more processing.
3.
Cleaning the Drain Hose & Hook.
Using
your hand, clamp the end of the Drain Hose
tightly onto the faucet as shown. Turn on the
water for no more than 10 seconds. Water
pressure should force the clog back into the
Hopper.
4.
Other places to check:
Hopper:
You may need to take apart your
CatGenie and open the Hopper to clear an
obstruction. For directions, see page 19.
5.
Reassemble your CatGenie.
Follow
Testing Menu: Drainage Test Instructions
on page 25.
RIGHT
3.
2.
4.
1.
WRONG
