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Troubleshooting

TruVu™ VVTBP

-E2

©2022 Carrier.

Installation and Start-up Guide

All rights reserved.

74

To revert to default settings

WARNING

This erases all archived information and user-configuration settings. When recovery is complete,

you have to reconfigure all custom settings. You must connect locally to the TV-VVTBP-E2 and manually
reconfigure all the communications and firewall information. We highly recommend that you revert the defaults
settings only under the guidance of Carrier Control Systems Support.

To erase volatile memory data and restore factory default configuration settings, use AppLoader to download the
appropriate clipping.

See the

AppLoader User Guide

for details.

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Summary of Contents for TruVu VVTBP-E2

Page 1: ...TruVu VVTBP E2 Installation and Start up Guide 2022 Carrier All rights reserved Catalog No 11 808 875 01 7 22 2022...

Page 2: ...version of this document from www hvacpartners com the Carrier Partner Community website or your local Carrier office Important changes are listed in Document revision history at the end of this docu...

Page 3: ...ring inputs and outputs 24 Inputs 24 Outputs 24 Wiring specifications 25 To wire inputs and outputs 25 To adjust input and output properties 28 Input values 29 Output values 30 Resolution values 30 Of...

Page 4: ...BACnet Service port network 63 Wiring specifications 64 To communicate locally through the Rnet port 65 To set up a Local Access connection in the i Vu interface 66 Troubleshooting 67 LEDs 67 To use t...

Page 5: ...Document revision history 84...

Page 6: ......

Page 7: ...a component of the i Vu Control System maintains supply duct static pressure by regulating airflow and protects the air source from excessive supply air temperature It has a built in static pressure...

Page 8: ...What is the TV VVTBP E2 TruVu VVTBP E2 2022 Carrier Installation and Start up Guide All rights reserved 2 The following illustration shows the TV VVTBP E2 in a typical i Vu Control System...

Page 9: ...de All rights reserved 3 You can use the TV VVTBP E2 s physical communication ports as follows Port Port type For routing this type of communication At Eth0 Eth1 10 100 Mbps Ethernet BACnet IP BACnet...

Page 10: ...driverx Maximum number of control programs 2 NOTE You can run 1 VVT bypass Product Integrated Control PIC and 1 programmable Zone Controller II program OR up to 2 Zone Controller II programs Maximum n...

Page 11: ...1 A DC supply 15W 0 625A Use an external transformer if your devices exceed the maximum power Comm Service ports USB 2 0 host ports for setting up the controller and troubleshooting through a local c...

Page 12: ...r details Tricolor Net LED to show network status Tricolor Sys LED to show controller status A Tx Transmit and Rx Receive LED for Port S1 Tx Transmit and Rx Receive activity LED and yellow link status...

Page 13: ...and light industry environment RoHS Compliant 2015 863 EU REACH Compliant Zone sensors You can wire ZS sensors and or a Wireless Adapter that communicates with wireless sensors to the TV VVTBP E2 s R...

Page 14: ...s a 24 Vac external power source USB ports You can connect the TruVu ET Display to either of the TV VVTBP E2 s Comm Service ports to view or change the controller s property values schedule equipment...

Page 15: ...s reserved 9 To install the TV VVTBP E2 1 Mount the controller page 10 2 Wire the controller for power page 13 3 Set the controller s address page 18 page 15 4 Wire the controller to the BACnet IP or...

Page 16: ...o fully close the damper position Ensure the damper is closed 2 Mount the controller to the bypass duct by sliding the clamp assembly onto the damper shaft 3 Mount and secure an enclosure to cover the...

Page 17: ...l movement of the damper shaft 5 Hold down the TV VVTBP E2 s actuator release button and rotate the actuator clamp in the same direction that closed the damper Rotate the clamp until it stops then rot...

Page 18: ...tube provided to either one of the controller s airflow ports Using 1 4 poly tubing connect the other end to a duct static pressure probe for example Dwyer Instruments part A 491 or the equivalent for...

Page 19: ...a Class 2 power source Take appropriate isolation measures when mounting it in a control panel where non Class 2 circuits are present Carrier controllers can share a power supply as long as you Mainta...

Page 20: ...rom the power supply s negative terminal to earth ground This wire must not exceed 12 in 30 5 cm 6 Apply power to the power supply 7 Measure the voltage at the red screw terminal connector to verify t...

Page 21: ...and possibly the computer s USB port will occur if the controller s input power polarity was not maintained and was also not properly grounded floating If you are not sure of the wiring polarity and...

Page 22: ...elow 2 A new Ethernet connection will appear on your computer 3 If your computer uses a static IP address use the following settings for the new connection Address 169 254 1 x where x is 2 to 7 Subnet...

Page 23: ...ated on the other side of an IP router Be connected to any third party IP devices NOTE Carefully plan your addressing scheme to avoid duplicating addresses If third party devices are integrated into t...

Page 24: ...click the Clear All button to erase the Local Devices table if there is information in it 6 Click Discover The table finds and lists the first 256 unconfigured devices on the same subnet The table is...

Page 25: ...bnet Mask and Default Gateway NOTE The other devices that you configure inherit this device s subnet mask and default gateway 4 On the Local Network tab click the Clear All button to erase any pre exi...

Page 26: ...worker exactly where he is and then presses the DSC button The second technician who is sitting at a computer connected to the controller watches for the blue dot to show up on the Local Devices tabl...

Page 27: ...BACnet IP BACnet Ethernet Ethernet 10 or 100 Mbps Port S1 1 BACnet MSTP RS485 9 6 to 115 2 kbps Comm Service USB Port 2 USB 2 0 USB Rnet Port See Wiring devices to the TV VVTBP E2 s Rnet port page 22...

Page 28: ...rt in a daisy chain configuration ZS sensors Wireless Adapter that communicates with wireless sensors Equipment Touch TruVu ET Display See the device s Installation and Start up Guide for complete wir...

Page 29: ...as the TV VVTBP E2 controller so that it shares a common earth ground reference thereby reducing the potential for ground loops A remote Act Net power source installed near the Act Net devices should...

Page 30: ...st input and output properties Outputs Analog outputs Analog outputs can be used for 0 10 Vdc devices Resistance to the ground must be 500 Ohms minimum NOTE The device must share the same ground as th...

Page 31: ...output wiring consider the following Total loop distance from the controller to the controlled device NOTE Include the total distance of actual wire For 2 conductor wires this is twice the cable leng...

Page 32: ...1 Verify that the TV VVTBP E2 s power and communications connections work properly 2 Turn off the TV VVTBP E2 s power 3 Connect the input wiring to the screw terminals on the TV VVTBP E2 NOTE Connect...

Page 33: ...p Guide All rights reserved 27 4 Connect binary and analog output wiring to the screw terminals on the TV VVTBP E2 and to the controlled device 5 Connect the ground wire to the AO outputs terminals 6...

Page 34: ...1 in the Num field for Heat Stage 1 NOTES Exp expander number is 00 for the inputs and outputs located on the TV VVTBP E2 Do not assign the same output number to more than one point 4 Enter the approp...

Page 35: ...Dry Contact Dry Contact N A N A Binary Contact Binary Contact N A N A Special BI 4 Binary Special Online flow sensor status N A 1 The sensor reads a value and sends a corresponding signal Volts to the...

Page 36: ...TV VVTBP E2 to a device For example set Min to 0 and Max to 100 for an Analog Output microblock that receives a 0 to 100 open signal from a PID microblock and that controls a 0 10 Vdc actuator so that...

Page 37: ...red value Analog Output BAO You can use the Offset value positive or negative to calibrate an output but you generally do not need to If used the driver adds the offset value to the wire input value b...

Page 38: ...to the controller CAUTION Do not run sensor or relay wires in the same conduit or raceway with Class 1 AC or DC service wiring Do not abrade cut or nick the outer jacket of the cable Do not pull or d...

Page 39: ...actuators to the TV VVTBP E2 s analog output instead of using the controller s 45 in lb 5 Nm actuator NMX24 MFT P 10028 90 in lb 10 Nm actuator with 0 10 Vdc control and 0 10 Vdc feedback AMX24 MFT P...

Page 40: ...nk actuators whose travel times and other parameters coincide LMX24 MFT P 10028 45 in lb 5 Nm actuator with 0 10 Vdc control NMX24 MFT P 10028 90 in lb 10 Nm actuator with 0 10 Vdc control AMX24 MFT P...

Page 41: ...ield supplied actuators to the analog output TruVu VVTBP E2 2022 Carrier Installation and Start up Guide All rights reserved 35 NOTE Maintain polarity if using the same power supply for more than one...

Page 42: ...s are found select one or more routers in the list on the Manage tab and click Upload All Content to upload to the i Vu application Use Ctrl click Shift click or both to select multiple items 4 Click...

Page 43: ...The combined high and low tubing length should not exceed 16 4 ft 5 meters in order to ensure accurate measurements For a single duct system 1 Turn off the TV VVTBP E2 s power 2 Connect the tubes to t...

Page 44: ...and Setup Guide for detailed instructions 4 See the System Touch Installation and Setup Guide for detailed instructions CAUTION If multiple controllers share power but polarity was not maintained when...

Page 45: ...rs click Apply f Enable the air source fan output using one of the following methods Physically connect the air source controller s fan enable wiring at the unit In the i Vu or Field Assistant tree se...

Page 46: ...o zero the pressure sensor When Done appears click Apply f Enable the air source fan output using one of the following methods Physically connect the air source controller s fan enable wiring at the u...

Page 47: ...monitoring and limiting To protect the air source from excessive supply air temperature conditions the TV VVTBP E2 monitors the supply air temperature If the temperature reaches either the Minimum Co...

Page 48: ...controller monitors the static pressure to determine when the equipment fan restarts If it rises above 10 of the nominal pressure setpoint the controller assumes the fan restarted and controls to mai...

Page 49: ...ding cooling using only the economizer and usually during an unoccupied period The terminal modulates its primary air damper to maintain the midpoint between the configured occupied heating and occupi...

Page 50: ...nce between the controller s time and the time sync s time is greater than this field s value the controller s time is immediately changed If the difference is less than this field s value the control...

Page 51: ...e per second For these situations clear this checkbox but make sure that your network can support the increased traffic You will also need to disable the Excessive COV alarms under the driver s Common...

Page 52: ...onse is received APDU Segment Timeout How many milliseconds the device will wait before resending a message segment if no response is received Number of APDU Retries The number of times the device wil...

Page 53: ...e that appears in the Recipients table Recipient Type Use Address static binding for either of the following Third party BACnet device recipients that do not support dynamic binding When you want alar...

Page 54: ...is type from the TV VVTBP E2 Notification Class In a typical i Vu system the Notification Class is 1 however if needed you can associate a different notification class with the alarm See Notification...

Page 55: ...Whether Port S1 is being used for MS TP and is disabled NOTE The options shown on the page change according to your controller s settings MS TP Configuration on Port S1 Address For Port S1 A unique a...

Page 56: ...communicate with the Next Default Gateway Address The controller will use the Next setting as soon as the controller can communicate with the Next Default Gateway Address or when the timeout occurs wh...

Page 57: ...Network Activity tab Eth0 Eth1 Port Statistics BACnet IP Statistics BACnet IP Rx Unicast Packets BACnet IP packets received from a single BACnet device BACnet IP Tx Unicast Packets BACnet IP packets t...

Page 58: ...le The capture will automatically resume Click on the Start Stop option to end the Continuous capture If the port is set up for MS TP select an option in the Capture section To download the capture fi...

Page 59: ...device This number is printed on a label on the device Device Status Displays the current status of the device Possible statuses Description Normal Operation Successful communication No Communication...

Page 60: ...click Accept after every change Unknown Error Firmware or bus error Auto addressed device When a device that does not have an address is found on the bus an unused address in automatically assigned Yo...

Page 61: ...rough the stand alone Airflow Test and Balance Utility Flow Sensor Input Tubes Not Calibrated Flow reading is being generated from default pressure table Flow sensor always reads absolute Calibrated F...

Page 62: ...end data to the system database Store Trends Now Writes all trend data in the controller to the system database without having to enable trend historian Write to historian every __ trend samples Write...

Page 63: ...To communicate through a BACnet Service port network page 57 To access the controller setup pages and use the Local Network tab you must first connect to and manually address one TV VVTBP E2 For instr...

Page 64: ...efore resending a message if no response is received APDU Segment Timeout How many milliseconds the device will wait before resending a message segment if no response is received APDU Retries The numb...

Page 65: ...on this controller s network See the number of devices discovered and the total number on the network Identify the i Vu XT or TruVu controller that has had its DSC button pressed Export the Local Dev...

Page 66: ...ited to 256 devices 4 Click Discover to populate the table with your i Vu XT or TruVu devices that are on a single network communicating with the connected i Vu XT or TruVu controller To auto assign I...

Page 67: ...correct addresses are shown with SN for subnet and GW for default gateway To resolve a mismatch select the device s by clicking the Select checkbox and then clicking the Resolve button The subnet mask...

Page 68: ...whenever the actuator moves the LED rotates in the same direction LED rotation is automatically disabled after 1 hour and can be re enabled by pressing the Blink button again NOTES The blue dot appear...

Page 69: ...ot available you will have to assign a network number and enter it 5 Click Apply 6 On the right of the page in the Networks using selected connection table click the checkbox next to the network you w...

Page 70: ...elect Module Status If a Modstat report appears the i Vu application is communicating with the controller Wiring specifications For Use Maximum Length Ethernet not daisy chained Cat5e or higher Ethern...

Page 71: ...etween the controller s ground and the computer s AC power ground could damage the USB Link and the controller If you are not sure of the wiring polarity use a USB isolator between the computer and th...

Page 72: ...ntrol Panel System Device Manager Ports Com LPT The COM port number is beside Silicon Labs CP210x USB to UART Bridge 6 Set the Baud rate to 115200 7 Click Apply 8 On the right of the page in the Netwo...

Page 73: ...Red On Ethernet connection problem No Ethernet Link Connect Ethernet Cable Check other network components Red 1 blink One of the following BACnet IP Ethernet DLL reporting issue Unable to create task...

Page 74: ...Green On All enabled networks are functioning properly No errors No action required Magenta Operating system changes are downloading WARNING This process could take several minutes Do NOT power off th...

Page 75: ...nutes Do NOT power off the controller during the download N A No action required To use the Locator LED The Locator LED turns on when you power on the controller change the driver Click the Blink butt...

Page 76: ...BAO with ON pulse 0 5 seconds and OFF pulse 0 5 seconds LED 2 BAO 0 62 Special 0 Normal 15 On The number of blinks equals the Present Value The pulse pattern repeats after a 2 second delay LED will b...

Page 77: ...take Reliability description Possible error Verify that Configuration Error The microblock s I O Type and Sensor Actuator Type are not compatible The I O Type and Sensor Actuator Type combination is v...

Page 78: ...ou to get the controller s Device Log containing diagnostic information for troubleshooting 1 Select the TV VVTBP E2 in the i Vu navigation tree 2 On the Properties page click Device Log NOTE You can...

Page 79: ...n remove the fuse as described below and use a multimeter to check it If the fuse is blown try to determine why it blew before you replace it Check the power wiring polarity of the TV VVTBP E2 and any...

Page 80: ...to reconfigure all custom settings You must connect locally to the TV VVTBP E2 and manually reconfigure all the communications and firewall information We highly recommend that you revert the defaults...

Page 81: ...ith this document it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be req...

Page 82: ...n R 0 to 100 VFD output If Control Device Type is VFD this is the current VFD speed capacity R 0 to 100 LAT Control The status of LAT Limit duct static pressure override control of the bypass R On Off...

Page 83: ...rolling setpoint this value the output modulates accordingly CAUTION If this value is too low the damper may oscillate to maintain the static pressure This could cause the actuator to fail prematurely...

Page 84: ...when you finish using any of the other Test and Balance commands Damper Full Close Overrides the damper to its full closed position Local Sensor Calibration Supply Air Temperature Displays the curren...

Page 85: ...eld Assistant Properties Control Program Linkage Point Name Description Range Air Linkage Status If Active the controller is part of a linked system If Not Active the controller is operating as a stan...

Page 86: ...I O Points Point Name Description Range Pressure Input The current duct static pressure of the controller s integrated airflow sensor R 0 to 2 0 in H2O 0 to 498 kPa SAT Sensor The current duct air tem...

Page 87: ...y R W sec 60 start_delay AV 9007 Pressure Control Deadband R W in H2O 0 05 press_hysteresis AV 3016 Static Pressure Prime Variable R in H2O static_press AV 1016 Supply Air Temperature R F sa_temp AV 1...

Page 88: ...ersions Reset Counters The number of times each of the following events have occurred since the last time the controller was commanded to clear the reset counters See NOTE below this table Power failu...

Page 89: ...such as parameters and trend data Volatile partition 6 MB maximum contains data that does not need to be preserved through a power cycle such as status values that are calculated during runtime IP Ne...

Page 90: ...anged IN 03 to IN 01 C AE BB O CE and UKCA Compliance Updated for next gen X O BH E FCC Compliance 5 3 22 CE and UKCA Compliance Added UKCA Compliance X PM AB R BH Specifications Specifications Change...

Page 91: ......

Page 92: ...Carrier 2022 Catalog No 11 808 875 01 7 22 2022...

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