background image

17

SYSTEM MALFUNCTION SCREEN

OUTSIDE: 84

_

| FAN: AUTO

71

_

HVAC SERVICE

1---800---555---1212

SYSTEM MALFUNCTION

CALL TECHNICIAON

A07036

Fig. 34 -- System Malfunction Screen

Fan Coil

The code number represents flash code on circuit board of fan coil.
Certain faults will generate a system malfunction message on the
main screen. When this occurs, a technician should proceed to the

Last 10 System Events screen in the Service Menu to determine
which fault has caused the message.
A new feature in the --B model is that the Status screen (right side

button press for 3 seconds) will reveal the active fault to the
homeowner.
Below is a list of which faults will result in a System Malfunction
event:
Code 37 -- Heater output sensed On when not energized
Code 41 -- Blower Motor Fault (ventilator, humidifier,
dehumidifier, outdoor unit will be turned off)
Code 44 -- Motor Communication Fault (ventilator, humidifier,
dehumidifier, outdoor unit will be turned off)
Code 45 -- Control failure

Furnace

The code number represents flash code on circuit board of furnace.
Code 13 -- Limit Circuit Lockout
Code 14 -- Ignition Lockout
Code 15 -- Blower Motor Lockout (ventilator, humidifier,

dehumidifier, outdoor unit will be turned off)
Code 21 -- Gas Heating Lockout
Code 22 -- Abnormal Flame Proving Signal
Code 23 -- Pressure Switch Did Not Open
Code 24 -- Secondary Voltage Fuse Open
Code 33 -- Limit Circuit Fault AND high heat only is active
Code 41 -- Blower Motor Fault (cooling mode only) (ventilator,
humidifier, dehumidifier, outdoor unit will be turned off)
Code 45 -- Control Circuitry Lockout

NOTE

: For codes 13, 14 and 21, the system will use heat pump

heating exclusively if available. When the error code is cleared or
disappears, furnace heating will resume if still requested.

Outdoor Unit

The code number represents flash code on circuit board of outdoor

unit.
Code 25 -- Invalid model plug
Code 45 -- Control Failure
Code 47 -- No 230V at unit
Code 73 -- Contactor shorted
Code 74 -- No high voltage at compressor
Code 76 -- Low stage didn’t start three times
Code 78 -- High stage didn’t start three times
Code 81 -- Thermal lockout in low stage -- 4 hrs.
Code 82 -- Thermal lockout in high stage -- 4 hrs.
Code 83 -- Low Pressure Lockout -- 4 hrs.
Code 84 -- High Pressure Lockout -- 4 hrs.
Code 85 -- Low contactor open
Code 86 -- Low contactor shorted
Code 87 -- High contactor open

User Interface

S

Temp sensor failed, loss of communication with smart
sensor, smart sensor fault. “NO SENSOR DATA” shown

S

Indoor unit communication fault

S

Outdoor unit communication fault

S

Packaged product communication fault

S

NIM communication fault

S

SAM communication fault

S

Possible Frozen Coil

The user can press the right side button to dismiss the notice. The
regular run mode screen will then appear except “SYSTEM

MALFUNCTION” will appear in place of the day/time. If the error

has not disappeared within 24 hours, the above display will return.
If the error code disappears, “SYSTEM MALFUNCTION” will

disappear and the day/time will reappear.

CCUI

D

01

--

B

Summary of Contents for Infinity SYSTXCCUID01-B

Page 1: ...ectrical codes during installation All wiring must conform to local and national electrical codes Improper wiring or installation may damage the Infinity System Recognize safety information This is th...

Page 2: ...ust comply with national local and state codes Infinity Control Location The Infinity Control User Interface is the command center for the Infinity System It should be located where it is easily acces...

Page 3: ...assembly will mount directly to the wall requiring only a small hole in the wall allowing a four wire connection to pass through NOTE Once Infinity Control is secured to wall with the backplate assem...

Page 4: ...ty Control need not be level to operate properly and mark wall through two mounting holes 5 Drill two 3 16 4 8 mm mounting holes in wall where marked 6 Secure mounting plastic to wall using two screws...

Page 5: ...reen Yellow White Red OAT Optional Remote Room Sensor HUM COM 24V Humidifier Connection S2 S1 A B C D ABCD Connections Communicating AC or HP Green Yellow White Red OAT Sensor Optional Variable Speed...

Page 6: ...tified and the Installer will be asked to select Accessories Proceed to Selecting Accessories NOTE If the variable speed indoor equipment furnace or fan coil cannot be found the User Interface will di...

Page 7: ...UV Lights Installed This screen will appear to select whether UV lights are installed on the system select YES or NO then press right side button to continue Equipment Summary EQUIPMENT SUMMARY FURNAC...

Page 8: ...perature will be gin flashing 8 Set the cooling temperature using the TEMP button 9 Set the remaining periods by using the SCROLL button to select DAY EVENING and SLEEP 10 Exit the scheduling mode by...

Page 9: ...ing mode Refer to operational information for more detail English Metric Display S _F or _C default _F Reset Factory Defaults Program Schedule S Yes No to reset back to Energy Star default Time and Te...

Page 10: ...f the system When COMFORT is not selected the unit will not run reduced airflows for dehumidifica tion Heat Pump airflow is varied depending on outdoor temperature to maximize comfort S EFFICIENCY fix...

Page 11: ...15 MIN OUTSIDE LOCKOUT TEMPS A07030 Fig 28 Hybrid Heat Setup FURNACE LOCKOUT Temperature above which only the heat pump will operate except for defrost S Default NONE S Available settings NONE thru 55...

Page 12: ...OF MAINTENANCE EVERY 12 MONTHS USED 50 RESET A07033 Fig 30 System Maintenance Pressing the right side button will reset the timer Pop up confirmation will be shown Setup Utility Saver Cooling Heat Pu...

Page 13: ...tus The Status screens will show all of the current operating parameters of each installed piece of equipment NOTE To view a less detailed Equipment Status screen press and hold the right side button...

Page 14: ...TION Continuous Fan Operation Pressing FAN button will scroll through the following S AUTO No fan operation except during equipment op eration S LOW Approximately 50 of High Speed operation S MED Half...

Page 15: ...Events screen and run the fan at a reduced airflow The User Interface will continue to monitor the static pressure If it is reduced before one hour has elapsed it will resume cooling operation After...

Page 16: ...or unit with a short piece of thermostat wire Add other devices one at a time to determine where the communication issue exists Display says Outdoor Unit Not Found and I have a two stage communicating...

Page 17: ...only is active Code 41 Blower Motor Fault cooling mode only ventilator humidifier dehumidifier outdoor unit will be turned off Code 45 Control Circuitry Lockout NOTE For codes 13 14 and 21 the system...

Page 18: ...Morris St S Indianapolis IN 46231 Printed in China Edition Date 03 07 Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations Catalog No...

Reviews: