5-6
Troubleshooting
Data cannot be uploaded
z
Check the upload destination in the [
Upload
] menu, as well as the upload operation upon
event in the [
Event
] menu, to see if both are set correctly.
z
You can perform operation check based on the currently set upload destination by
running a test ( P. 1-26, P. 1-26) from the [
Upload
] menu.
z
Check [
View Log Events
] in the [
Maintenance
] menu or logs on the server to check the
detailed operating environment. For [
View Log Events
], see "Application (uploader)
messages" in P. 5-9. Also see "Notes" in P. 1-24.
z
For the server settings, contact your System Administrator.
Files cannot be saved in VBAdmin Tools.
z
Saving of files to certain folders is prohibited in Windows Vista and Windows Server
2008. Accordingly, an attempt to save a file may fail. Specify [
Documents
], [
Pictures
] and
other folders.
COP
Y