Canon TR8500 Series, Online Manual

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Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
• If problem is not resolved after performing print head deep cleaning twice:
If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your
nearest Canon service center to request a repair.
Check5
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below:
Check6
Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning the Platen Glass and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
• If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check7
Make sure original is loaded correctly on platen glass or in ADF.
Loading Originals
Check8
Is original document is loaded with proper side facing up/down?
When loading the original on the platen glass, the side to be copied should be face down. When loading the
original in the ADF, the side to be copied should be face up.
Check9
Did you copy a printout done by this printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Print from the printer directly, or reprint from the computer if you can reprint from it.
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