Canon PowerShot S400 Digital Elph User Manual Download Page 298

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298

Troubleshooting

Troubleshooting

Printout Is Unsatisfactory

Printer Does Not Start or Stops Mid-Job

Paper Jams or Does Not Feed

The POWER Light Flashes Orange

An Error Message Appears

Other Problems

Before You Call for Help

Getting Help From Canon

S400.book Page 298 Wednesday, August 16, 2000 12:02 AM

Summary of Contents for PowerShot S400 Digital Elph

Page 1: ......

Page 2: ... Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Paper Handling Paper and Other Print Media Setting the Paper Thickness Lever Printing Area Notes on Handling Print Media Printing on Special Media Types Printing Photographs S400 book Page 2 Wednesday August 16 2000 12 02 AM ...

Page 3: ...sics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartri...

Page 4: ...e An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the Optional IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems S400 book Page 4 Wednesday August 16 2000 12 02 AM ...

Page 5: ...5 Introduction Introduction Welcome Copyright Disclaimer Trademarks How to Use This Manual Safety Precautions S400 book Page 5 Wednesday August 16 2000 12 02 AM ...

Page 6: ...hat if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Instructions indicated by this symbol must be observed for safe operation Indicates useful reference information or supplementary instructions concerning operation of the equipment Be sure to read these notes This manual uses the following symbols depending on the computer system you ar...

Page 7: ...ble but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the ...

Page 8: ... the Mac logo are trademarks of Apple Computer Inc registered in the U S and other countries All other product and brand names are trademarks or service marks of their respective owners ENERGY STAR COMPLIANT As an ENERGY STAR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency S400 book Page 8 Wednesday August 16 2000 12 02 AM ...

Page 9: ...k within the screen of the User s Manual Use this button to display the next page of the User s Manual Use this button to return to the page you were viewing previously This button moves you back from another page Use this button to display the previous page of the User s Manual This arrow and blue text indicate a jump to another location in the User s Manual where the topic shaded in blue is disc...

Page 10: ...l Click the desired item to jump to the topic Click the or symbol when you wish to see detailed headings for each chapter Click the or symbol when you wish to return to the original condensed display Use this button when you wish to search for a word S400 book Page 10 Wednesday August 16 2000 12 02 AM ...

Page 11: ... in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock Turning off the printer Choosing a location Power supply Working around the printer Cleaning the printer BJ cartridges and BJ tanks Using the printer near appliances such as fluorescent lamps S400 book Page 11 Wednesday August 16 2000 12 02 AM ...

Page 12: ...ght goes off Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration The printer could tip over or fall and cause injury Do not install the printer in locations that are very humid or dusty in direct sunlight or close to a heating appliance or fireplace To avoid the risk of fires or electric shocks install the printer in a location with an am...

Page 13: ...plug the power cord at any time Any obstacles could prevent you from unplugging the printer when a printer fault occurs and thereby cause a fire or electric shock When you are carrying the printer always use both hands and hold the printer by both ends When you are moving the printer to another location keep it stable so that you do not drop it and cause injury S400 book Page 13 Wednesday August 1...

Page 14: ...ld cause a fire or electric shock Power supply The socket outlet shall be installed near the equipment and shall be easily accessible Always grasp the plug when you unplug the power cord Unplugging the power cord by pulling on the cord itself can damage the cord and cause a fire or electric shock Do not use an extension cord This could cause a fire or electric shock S400 book Page 14 Wednesday Aug...

Page 15: ... correct power supply voltage and frequency is USA Canada AC 120V 60Hz Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet This could cause an electric shock Always push the plug all the way into the power outlet A loose or poorly inserted plug could cause a fire or electric shock S400 book Page 15 Wednesday August 16 2000 12 02 AM ...

Page 16: ...er while the power cord is bundled or knotted This could cause a fire or electric shock If you detect smoke unusual odors or strange noises around the printer immediately press the POWER button to turn off the printer and always unplug the power cord Continuing to use the printer in these circumstances could cause a fire or electric shock Call the Canon Customer Care Center Getting Help From Canon...

Page 17: ...inside the printer Do not put your hands or fingers in the printer while it is printing The printer contains moving parts that could cause injury Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on the top of the printer Such objects could fall or spill into the printer and cause a fire or electric shock S400 book Page 17 Wednesday August ...

Page 18: ...of the printer when a foreign object has fallen into the printer could cause a fire or electric shock Cleaning the printer Use a damp cloth to clean the printer Do not use flammable solvents such as alcohol benzene or thinner If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock S400 book Page 18 Wednesday August 16...

Page 19: ...nd suffer injury Do not attempt to disassemble or modify the printer The printer contains high voltage components that could cause a fire or electric shock BJ cartridges and BJ tanks For safety reasons store BJ cartridges and tanks out of the reach of small children If a child inadvertently licks a BJ cartridge or BJ tank or ingests any ink consult a physician immediately S400 book Page 19 Wednesd...

Page 20: ... a BJ cartridge after printing The metal parts may be very hot and could cause burns Using the printer near appliances such as fluorescent lamps Allow at least 6 inches approximately 15 cm clearance between the printer and an appliance such as a fluorescent lamp Electrical noise generated by a fluorescent lamp placed too close to the printer may cause printer malfunctions S400 book Page 20 Wednesd...

Page 21: ...21 Parts and Functions of the Printer Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel S400 book Page 21 Wednesday August 16 2000 12 02 AM ...

Page 22: ...rger paper size Auto Sheet Feeder Holds multiple sheets of paper or other media which are automatically fed into the printer one sheet at a time Operation Panel Operation Panel Front Cover Open to install replace change BJ cartridges or to remove a paper jam Paper Thickness Lever Adjusts the gap between the print heads and the surface of the paper you are printing on Paper Output Tray Holds printe...

Page 23: ...or connecting a parallel interface cable to the printer Power Connector Provides a connection point for connecting the power cord to the AC power outlet Printer Cable Connector USB Interface Provides a connection point for connecting a USB interface cable to the printer S400 book Page 23 Wednesday August 16 2000 12 02 AM ...

Page 24: ...BJ cartridge BC 33e Color BJ Cartridge provided BC 30e Black BJ Cartridge optional BC 34e Photo BJ Cartridge optional IS 32 Color Image Scanner Cartridge optional Cartridge Lock Lever Locks the BJ cartridge into the cartridge holder 04 Parts fm Page 24 Thursday August 24 2000 10 32 PM ...

Page 25: ...OWER light Lights to indicate the status of the printer Off Printer power off On green Ready for operation Flashing green Standby status or print job in progress Flashing orange Printer error Remove the cause of the error then press RESUME to continue printing Flashing orange and green Service error Contact the Canon Customer Care Center Getting Help From Canon S400 book Page 25 Wednesday August 1...

Page 26: ...lashes If you release the button after the light flashes once Print head cleaning is performed Cleaning the Print Head If you release the button after the light flashes twice A Nozzle Check Pattern is printed out Printing a Nozzle Check Pattern You can also perform these tasks from the printer driver Using Maintenance Functions Printer Maintenance Note Windows Macintosh S400 book Page 26 Wednesday...

Page 27: ...er Handling Paper and Other Print Media Setting the Paper Thickness Lever Printing Area Notes on Handling Print Media Printing on Special Media Types Printing Photographs S400 book Page 27 Wednesday August 16 2000 12 02 AM ...

Page 28: ...dia for details about handling and printing Ordinary Paper Plain Paper Provides standard print quality You can use standard photocopier paper if its weight is within the range of 17 to 28 lb 64 to 105 g m2 You can also use Canon Bubble Jet Paper Envelopes You can use the standard US Commercial 10 and European DL sizes E E E S400 book Page 28 Wednesday August 16 2000 12 02 AM ...

Page 29: ...original image is reversed mirrored when printed Banner Paper This banner paper allows you to print on up to six connected sheets of letter size paper to create party or advertising banners It is printable on either side Brilliant White Paper Canon s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark crisp black text This paper wor...

Page 30: ...y Photo Paper You can print borderless photos by printing the image so that it extends beyond the perforations and then trim off the unwanted white margins Use this card when you want to print a full 4 6 inch photo Glossy Photo Paper This high quality glossy coated heavy weight paper produces vibrant lifelike color images With this paper you can print photographic quality images Greeting Cards Get...

Page 31: ...t white glossy surface Printable magnets can be cut to any desired shape or size They are ideal for picture frames calendars and business cards Transparencies Use transparencies to prepare materials for use with an overhead projector To avoid paper jams and other problems use transparencies specifically designed for use with the Canon Bubble Jet printer Do not use transparencies designed for laser...

Page 32: ...weight less than 17 lb 64 g m2 Excessively thick or extremely heavy paper exceeding 28 lb 105 g m2 Continuous feed paper tractor feed Punched paper loose leaf folder inserts etc Reply paid postcards such as double postcards Postcards with a photograph printed on the reverse side Postcards with a photograph or sticker pasted on Envelopes with overlapping flaps Envelopes with pressure seals Envelope...

Page 33: ...Width 3 94 in to 9 50 in 100 0 mm to 241 3 mm Height 3 94 in to 23 0 in 100 0 mm to 584 2 mm You can load media of the following weight for printing 17 lb to 28 lb 64 g m2 to 105 g m2 Paper Width Height Letter 8 5 in 11 0 in Legal 8 5 in 14 0 in A4 210 mm 297 mm A5 148 mm 210 mm B5 182 mm 257 mm Envelope US Com 10 9 5 in 4 12 in Envelope European DL 220 mm 110 mm Canon 4 6 4 in 6 in S400 book Page...

Page 34: ...e paper is fed into the auto sheet feeder this is called Portrait orientation When the long edge of the paper is fed into the auto sheet feeder this is called Landscape orientation Paper Portrait vertical Landscape horizontal Letter Yes No Legal Yes No A5 Yes No B5 Yes No A4 Yes No Envelope US Com 10 No Yes Envelope European DL No Yes Glossy Photo Cards Yes No S400 book Page 34 Wednesday August 16...

Page 35: ...ds 1 4 fold Must be loaded with the words Canon Greeting Cards face down Greeting Cards 1 2 fold Can be printed on either side High Gloss Photo Film Must be loaded and printed with the glossy side facing up and the cut corner at top right against the right side of the auto sheet feeder High Resolution Paper Must be printed on the whiter side Magnet Sheets Must be printed on the glossy side T shirt...

Page 36: ...er Approximately 100 sheets 20 lb 75 g m2 Artist Canvas 1 sheet Back Print Film Approximately 10 sheets Banner Paper 1 sheet 2 to 6 sheets in length Glossy Photo Cards 1 sheet Glossy Photo Paper Approximately 10 sheets Greeting Cards 1 sheet High Gloss Photo Film 1 sheet High Resolution Paper Approximately 80 sheets Magnet Sheets 1 sheet Transparencies Approximately 30 sheets T shirt Transfers 1 s...

Page 37: ...head and the surface of the paper you are printing on Media type Position Plain Paper Up Artist Canvas Down Back Print Film Up Banner Paper Down Glossy Photo Cards Up Glossy Photo Paper Up Greeting Cards Down High Gloss Photo Film Up High Resolution Paper Up Magnet Sheets Down Transparencies Up T shirt Transfers Down Envelope Down S400 book Page 37 Wednesday August 16 2000 12 02 AM ...

Page 38: ...ecommended and a printable area possible Printing area dark gold Canon recommends that you print within this area for optimum print quality Printable area light gold The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision Letter Legal A4 A5 B5 Glossy Photo Cards US Com 10 Envelope European DL Envelope Banner Paper 05 P...

Page 39: ...ter 8 0 in 10 69 in Legal 8 0 in 13 69 in Printing in this area can adversely affect the print quality or the paper feed precision 1 26 1 02 0 25 0 25 0 20 0 12 Recommended printing area Printable area where it is possible to print Note S400 book Page 39 Wednesday August 16 2000 12 02 AM ...

Page 40: ...A5 141 2 mm 202 0 mm B5 175 2 mm 249 0 mm Printing in this area can adversely affect the print quality or the paper feed precision 32 0 mm 26 0 mm 3 4 mm 3 4 mm 5 0 mm 3 0 mm Recommended printing area Printable area where it is possible to print Note S400 book Page 40 Wednesday August 16 2000 12 02 AM ...

Page 41: ...y Photo Cards Media Type Printable Area width height Glossy Photo Cards 4 31 in 6 30 in 0 20 0 16 1 10 1 10 Recommended printing area The printable area is identical to the printing area S400 book Page 41 Wednesday August 16 2000 12 02 AM ...

Page 42: ...US Com 10 Envelope Media Type Printable Area width height US Com 10 8 0 in 3 81 in 0 25 1 25 0 28 0 12 Recommended printing area The printable area is identical to the printing area S400 book Page 42 Wednesday August 16 2000 12 02 AM ...

Page 43: ... DL Envelope Media Type Printable Area width height European DL 203 2 mm 102 0 mm 6 4 mm 10 4 mm 7 0 mm 3 0 mm Recommended printing area The printable area is identical to the printing area S400 book Page 43 Wednesday August 16 2000 12 02 AM ...

Page 44: ...mm 1779 0 mm A4 Printing in this area can adversely affect the print quality or the paper feed precision 3 4 mm A4 0 12 3 0 mm 1 26 32 0 mm Recommended printing area Max 6 sheets Min 2 sheets Printable area where it is possible to print 3 4 mm A4 0 13 Letter 0 37 Letter Note S400 book Page 44 Wednesday August 16 2000 12 02 AM ...

Page 45: ...y To avoid bending or wrinkling the paper store it in a level place After printing do not touch the print side until the ink is dry If water gets on the printed medium do not touch the print side until the medium dries The following are guidelines on how long ink takes to dry on individual print media Artist Canvas About 15 minutes Back Print Film About 15 minutes Glossy Photo Cards About 2 minute...

Page 46: ...s Artist Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Photo Film High Resolution Paper Magnet Sheets Transparencies T Shirt Transfers Envelopes S400 book Page 46 Wednesday August 16 2000 12 02 AM ...

Page 47: ...Cartridge for printing on Artist Canvas Do not use the BC 34e Photo BJ Cartridge Make sure that the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Note 1 Paper thickness lever Paper rest 05 Printing fm Page 47 Thursday August 24 2000 10 32 PM ...

Page 48: ...of Artist Canvas in the auto sheet feeder Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer For Page Size select Custom and set it to 9 5 14 Using the Windows 98 95 Printer Driver...

Page 49: ...r Using the Macintosh Printer Driver Start the print job Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying Return unused sheets to the original package Store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Macintosh 4 5 Note S400 book ...

Page 50: ...pecial Media Types Back Print Film Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest 1 Paper rest Paper thickness lever S400 book Page 50 Wednesday August 16 2000 12 02 AM ...

Page 51: ... film is curled bend it slightly in the opposite direction of the curl to straighten it The matte side of the film is the print side which should be loaded face up To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality 2 Note S400 book Page 51 Wednesday August 16 2000 12 02 AM ...

Page 52: ...can load up to ten sheets of film in the auto sheet feeder Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Back Print Film in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver 3 Pr...

Page 53: ... completely dry About 15 minutes are required for drying An image is reversed when printed on Back Print Film in order to display correctly when lit with a backlight After drying cover each sheet of Back Print Film with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each sheet of Back Print Film if you are storing them in plastic pockets to prevent the film from stic...

Page 54: ...pecial Media Types Banner Paper Make sure the printer is turned on and the paper thickness lever is set to the Down position Lower the paper rest 1 Paper thickness lever Paper rest S400 book Page 54 Wednesday August 16 2000 12 02 AM ...

Page 55: ...r printing When you wish to print three sheets tear off a length of four sheets one more than you need for printing You can print on up to six sheets If you want to print a banner of maximum length six sheets tear off a length of seven sheets one more than you need for printing 2 Note S400 book Page 55 Wednesday August 16 2000 12 02 AM ...

Page 56: ...sheet feeder and insert it into the sheet feeder until it stops Adjust the paper guide to the left side of the sheet You can print on either side of Banner Paper Neatly fold the unprinted paper behind the printer and do not allow it to hang over the edge of the table 3 Print side up Note S400 book Page 56 Wednesday August 16 2000 12 02 AM ...

Page 57: ...57 Paper Handling Printing on Special Media Types Gently fold over the perforations between the first and second sheet 4 S400 book Page 57 Wednesday August 16 2000 12 02 AM ...

Page 58: ...of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table A dense printout will require more time to dry Be careful that wet ink does not stain the desk or the floor 5 Note S400 book Page 58 Wednesday August 16 2000 12 02 AM ...

Page 59: ...ws driver you select Banner Printing on the Page Layout tab Printing on Banner Paper When using a Macintosh select Banner Printing before creating a document using an application program Printing on Banner Paper 6 Windows Macintosh S400 book Page 59 Wednesday August 16 2000 12 02 AM ...

Page 60: ...cial Media Types Glossy Photo Cards Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest 1 Paper rest Paper thickness lever S400 book Page 60 Wednesday August 16 2000 12 02 AM ...

Page 61: ...he sheet feeder For details refer to the instructions provided with the Glossy Photo Cards package Adjust the paper guide to the left side of the sheet Do not remove the borders from the photo card before printing To avoid touching the print side glossy side always handle the sheet by the edges Unclean or scratched print surfaces can adversely affect print quality 2 Glossy side Loading Support She...

Page 62: ...nt mode in the Printer Properties dialog box Specify the media type Glossy Photo Cards and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Click the Page Layout tab and make sure that the Page Size setting is Canon 4 6 Normally you can set the paper size with the application program However if the setting on the Page Layout tab does not match the setting in the applica...

Page 63: ...om the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Tear away the strip of the Glossy Photo Card For more details see the instructions provided with the Glossy Photo Cards package Store unused Glossy Photo Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Macintosh 5 6...

Page 64: ...cial Media Types Glossy Photo Paper Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest 1 Paper rest Paper thickness lever S400 book Page 64 Wednesday August 16 2000 12 02 AM ...

Page 65: ...lat surface to align them neatly If the film is curled bend it slightly in the opposite direction of the curl to straighten it To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality 2 Note S400 book Page 65 Wednesday August 16 2000 12 02 AM ...

Page 66: ... stack with the edges aligned against the right side of the sheet feeder For details refer to the instructions provided with the package Adjust the paper guide to the left side of the stack You can load up to ten sheets in the sheet feeder Do not use the Support Sheet A provided with the package 3 Print side glossy side up Loading Support Sheet B Note S400 book Page 66 Wednesday August 16 2000 12 ...

Page 67: ...most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Glossy Photo Paper and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Stor...

Page 68: ...ial Media Types Greeting Cards Make sure the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest 1 Paper rest Paper thickness lever 05 Printing fm Page 68 Thursday August 24 2000 10 32 PM ...

Page 69: ...eeting Cards face down and align the edge of the sheet against the right side of the sheet feeder 1 2 fold greeting cards can be printed on either side For details refer to the instructions provided with the Greeting Cards package Adjust the paper guide to the left side of the sheet 2 a b S400 book Page 69 Wednesday August 16 2000 12 02 AM ...

Page 70: ... appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type High Resolution Paper and the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Remove each printed card as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Store ...

Page 71: ...r BJ Cartridge for printing on High Gloss Photo Film Do not use the BC 34e Photo BJ Cartridge Make sure the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Note 1 Paper rest Paper thickness lever S400 book Page 71 Wednesday August 16 2000 12 02 AM ...

Page 72: ...e auto sheet feeder and insert the sheet into the auto sheet feeder Adjust the paper guide to the left side of the sheet If the sheet is curled bend it slightly against the curl to straighten it Always handle the sheet by the edges An unclean or scratched print surface can adversely affect print quality 2 Print side glossy side up with the cut corner up and on the right Cut corner Note S400 book P...

Page 73: ...log box Specify the media type High Gloss Photo Film and the BJ cartridge Color Using the Macintosh Printer Driver Start the print job Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 10 minutes are required for drying Store unused film in the original package in a dry cool location away from direct sunlight high temper...

Page 74: ...rinter is turned on and the paper thickness lever is set to the Up position Raise the paper rest Fan the stack to remove static cling and align the edges of the stack by tapping them on a flat surface 1 Paper rest Paper thickness lever 2 S400 book Page 74 Wednesday August 16 2000 12 02 AM ...

Page 75: ...e whiter side facing up Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder Adjust the paper guide to the left side of the stack Make sure that the top of the stack is not higher than the load limit mark Maximum capacity of the sheet feeder is approximately 80 sheets of High Resolution Paper Note 3 Load limit mark Note S400 book Page 75 Wednesday A...

Page 76: ...h Resolution Paper for the media type and select the BJ cartridge installed in the printer Using the Macintosh Printer Driver Start the print job Check the printed sheets as they are ejected from the printer As soon as about 20 sheets have stacked on the paper output tray remove them If the printed sheets are excessively curled after they are ejected from the printer remove each sheet immediately ...

Page 77: ...J Cartridge for printing on Magnet Sheets Do not use the BC 34e Photo BJ Cartridge Make sure the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Note 1 Paper rest Paper thickness lever 05 Printing fm Page 77 Thursday August 24 2000 10 41 PM ...

Page 78: ...d surface to align the bottom edge and sides From the bottom edge roll the two sheets together with the plain paper facing out and glossy side of the magnet sheet facing inside Once rolled hold in this position for 20 seconds 2 Glossy side of magnet sheet Plain paper Note 1 5 1 5 S400 book Page 78 Wednesday August 16 2000 12 02 AM ...

Page 79: ... the paper guide to the left side of the sheets You can load one Magnet Sheet in the sheet feeder Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Glossy Photo Paper in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings if necessary Using the Windows 98 95 Printer Driver 3 ...

Page 80: ... Start the print job Remove the printed Magnet Sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 30 minutes are required for drying Discard the sheet of plain paper Return unused Magnet Sheets to the original package and store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Macintosh 5 6 N...

Page 81: ... is turned on and the paper thickness lever is set to the Up position Raise the paper rest Fan the transparencies to remove static cling and tap the edges against a flat surface to align them neatly 1 Paper rest Paper thickness lever 2 S400 book Page 81 Wednesday August 16 2000 12 02 AM ...

Page 82: ... you are ready to load them in the auto sheet feeder especially in humid conditions Load the transparencies Load the stack with the edges aligned against the right side of the sheet feeder Adjust the paper guide to the left side of the stack You can print on either side of transparencies but using a slightly curled surface as a print side is recommended Note 3 Print side Print side Plain paper S40...

Page 83: ...ter Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Transparency in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver Note 4 Windows S400 book Page 83 Wednesday August 16 2000 12 02 AM ...

Page 84: ...er Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying After drying cover each transparency with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each transparency if you are storing them in plastic pockets to prevent the transparencies from sticking to the plastic Store unused transparencies in the original package in...

Page 85: ...J Cartridge for printing on T Shirt Transfers Do not use the BC 34e Photo BJ Cartridge Make sure the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Note 1 Paper rest Paper thickness lever 05 Printing fm Page 85 Thursday August 24 2000 10 41 PM ...

Page 86: ...rt Transfer at a time in the sheet feeder Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select T Shirt Transfer in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings if necessary Using the Windows 98 95 Printer Driver 2 Print side up 3 Windows S400 book Page 86 Wednesday August...

Page 87: ... media type T Shirt Transfer and the BJ cartridge Color Using the Macintosh Printer Driver Start the print job Remove the printed T Shirt Transfer as it is ejected from the printer Transfer the image to the T shirt as soon as possible See the instructions provided with the T Shirt Transfers Macintosh 4 5 Note S400 book Page 87 Wednesday August 16 2000 12 02 AM ...

Page 88: ...hickness lever is set to the Down position To avoid poor print results do not attempt to print on envelopes with embossed or treated surfaces To avoid misfeeds and jams do not use envelopes with overlapping flaps or pressure seals 1 Paper thickness lever Note S400 book Page 88 Wednesday August 16 2000 12 02 AM ...

Page 89: ...rped hold the edges of the envelopes diagonally and bend gently Make sure the flaps are straight To ensure the envelopes feed correctly use a pen or similar object to flatten the flaps Failure to flatten the envelopes before loading may cause jams Warping and air pockets in the envelopes should not exceed 0 2 in 5 mm 2 Note S400 book Page 89 Wednesday August 16 2000 12 02 AM ...

Page 90: ... can load up to ten envelopes in the sheet feeder Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Envelope in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Using the Windows 98 95 Printer Driver 3 Print side address...

Page 91: ...e size Normally you can set the envelope size with the application program However if the setting on the Page Layout tab does not match the setting in the application program change the setting here Using the Windows 98 95 Printer Driver Select 10 Env 9 50 4 12 in or DL Env 220 0 110 mm for the envelope size Normally you can set the envelope size with the application program Using the Macintosh Pr...

Page 92: ...92 Paper Handling Printing Photographs Printing Photographs Tips for Printing Photographic Images About Photo Optimizer S400 book Page 92 Wednesday August 16 2000 12 02 AM ...

Page 93: ...nt settings in the printer driver Be sure the settings match your BJ cartridge and media type Make sure that the printer is turned on Also make sure that the BC 34e Photo BJ Cartridge is installed in the cartridge holder Load special print media in the auto sheet feeder of the printer Excellent prints of photographs can be obtained with plain paper for superior color reproduction using one of the ...

Page 94: ...n to close the Printer Properties dialog box Start the print job Select the command used for printing for example Print from the File menu to open the Printer Properties dialog box Select the Photo icon in the Printer Properties dialog box Select Photo in the BJ Cartridge setting and click the Print button For optimum reproduction of all the color tones make sure that the Media Type setting is cor...

Page 95: ...ab Click the Advanced button Select Photo Optimizer in the Quality tab Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Use this setting when any trimmed or rotated images are contained in the page Disabled When the Whole Page setting is disabled the Photo Optimiz...

Page 96: ...to Optimizer in the Quality panel The Photo Optimizer feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application program Macintosh 1 Disabled Enabled S400 book Page 96 Wednesday August 16 2000 12 02 AM ...

Page 97: ...iver Printer Driver Basics Windows 2000 and Windows NT Users Preparing and Executing a Print Job Getting to Know the Windows 98 95 Printer Driver Making the Most of the Windows 98 95 Printer Driver Using Maintenance Functions S400 book Page 97 Wednesday August 16 2000 12 02 AM ...

Page 98: ... driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide A S400 book Page 98 Wednesday August 16 2000 12 02 AM ...

Page 99: ... dialog box from the Start menu you click Start Settings and Printers Highlight the Canon S400 icon and then select Printing Preferences from the File menu The printer settings are arranged on these tabs Windows 2000 NT 4 0 tabs Main Page Setup Effects Profiles Maintenance Although the printer settings are arranged differently on these tabs the functionality is basically the same For more details ...

Page 100: ...rties dialog box then select the desired icon for your print mode in the Choose Print Mode box under the Main tab The most appropriate print settings are pre assigned in each icon for a particular type of print job The BJ Cartridge and Media Type settings are selected automatically Make sure that the BJ Cartridge and Media Type settings match the BJ cartridges installed in the printer and the prin...

Page 101: ...ting to Know the Windows 98 95 Printer Driver Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Using Online Help Closing the Printer Properties Dialog Box S400 book Page 101 Wednesday August 16 2000 12 02 AM ...

Page 102: ...am you use different menu items may be used for printing For more details refer to the documentation for your application program From your application program You can open the Printer Properties dialog box from your application program before printing Select the command used for printing for example Print or Print Setup from the File menu in your application program Make sure that Canon S400 is s...

Page 103: ...e Windows 98 95 Printer Driver Click the Properties button The Printer Properties dialog box opens The Main Page Layout Stamp Background and Maintenance tabs are displayed in the Printer Properties dialog box 3 S400 book Page 103 Wednesday August 16 2000 12 02 AM ...

Page 104: ...rograms open the Printer Properties dialog box from the Start menu This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program Click the Start button Point to Settings then click Printers When the Printers window is displayed click the Canon S400 icon 1 2 S400 book Page 104 Wednesday August 16 2000 12 02 AM ...

Page 105: ...box opens The Main Page Layout Stamp Background and Maintenance tabs are contained in the Printer Properties dialog box When you open the Printer Properties dialog box from the Start menu some other tabs such as General and Details are added by the Windows operating system For more details on these additional tabs refer to your Windows documentation 3 Note S400 book Page 105 Wednesday August 16 20...

Page 106: ...g to your print job Icon Purpose BJ Cartridge Media Type For printing documents that consist mostly of text such as word processor files at the standard print quality Color Plain Paper Gives priority to print speed rather than print quality Use this print mode for trial printing Color Plain Paper Automatically recognizes photographs and graphics and prints using the optimum print settings This pri...

Page 107: ... Quality Special Effects and Color tabs are the properties of the print mode You can modify the default print mode settings as necessary Creating an original print mode Selecting the print mode After you select the icon match the BJ Cartridge and Media Type settings with the BJ cartridges and print media installed in the printer Open the Printer Properties dialog box then click the Main tab Select...

Page 108: ...dge and Media Type settings are identical to the BJ cartridge and print media installed in the printer When you change a default setting in the BJ Cartridge or Media Type box the icon that indicates the current settings changes to User modified 3 Note Current settings S400 book Page 108 Wednesday August 16 2000 12 02 AM ...

Page 109: ...ng the Page Size Set the page size you use from within the application program before printing Also make sure that the page size setting in the Printer Properties dialog box is identical to the page size setting in the application program Confirming the page size You can view the page size you use in the print settings information box of the Main tab Make sure that Page Size is identical to the se...

Page 110: ... Windows 98 95 Printer Driver Changing the page size for regular paper sizes Click the Page Layout tab Click the down arrow in the Page Size box then select the appropriate page size from the pull down list 1 2 S400 book Page 110 Wednesday August 16 2000 12 02 AM ...

Page 111: ...Printer Driver Changing the page size for custom paper sizes Click the Page Layout tab Click the down arrow in the Page Size box then select Custom Size from the pull down list The Custom Paper Size dialog box is displayed 1 2 S400 book Page 111 Wednesday August 16 2000 12 02 AM ...

Page 112: ...lect inch or mm millimeter for the unit of measurement in the Unit box and enter the desired width and height within the following ranges Width 3 94 to 9 50 100 0 mm to 241 3 mm Height 3 94 to 23 0 100 0 mm to 584 2 mm Click the OK button 3 4 S400 book Page 112 Wednesday August 16 2000 12 02 AM ...

Page 113: ...on provides the necessary information on the screen of your computer Finding information on a particular topic When you click the button on the upper right corner of the Printer Properties dialog box the shape of the mouse pointer changes to Click the desired item to learn more about the item A detailed explanation appears 1 2 S400 book Page 113 Wednesday August 16 2000 12 02 AM ...

Page 114: ...information on an operation procedure Click the Help button on the lower right corner of the Printer Properties dialog box When the contents of the Canon BJ Printer Driver Help are displayed select the desired item to learn more about that item 1 2 S400 book Page 114 Wednesday August 16 2000 12 02 AM ...

Page 115: ...ckness Lever in the illustrated guideline is correct Click the OK button The print settings become enabled and the Printer Properties dialog box closes When you want to enable the print settings without closing the Printer Properties dialog box click the Apply button When you do not want to enable the print settings click the Cancel button When you want to revert the print settings to the factory ...

Page 116: ...ed Poster Printing Printing on Banner Paper Changing the Print Order Number of Copies Printing a Stamp Printing a Background Optimizing Image Data Photo Optimizer Using Special Effects Changing the Print Quality Halftoning Adjusting Image Data Customizing the Print Settings in the Printer Driver Using Background Printing Using the BJ Status Monitor Using the BJ Printer Monitor S400 book Page 116 W...

Page 117: ...paper size that is larger or smaller than the paper size of the original file in the application program There are two different ways to use Scaled Printing Setting the scaling value This method is helpful when you know the enlargement or reduction ratio before printing Open the Printer Properties dialog box and click the Page Layout tab Click Scaled Printing The Scaling and Printer Paper Size set...

Page 118: ...lso enter the desired value directly Confirm the layout of the printout in the preview area and click the OK button When you wish to revert Scaled Printing to the original value 100 click Normal size Printing Setting a printer paper size different from the original page size Open the Printer Properties dialog box and click the Page Layout tab Click Scaled Printing The Scaling and Printer Paper Siz...

Page 119: ...ferent from the paper size originally set in the Page Size box the enlargement or reduction ratio is calculated automatically and is displayed in the Scaling box If you need to make a fine adjustment change the value in the Scaling box Confirm the layout of the printout in the preview area and click the OK button When you wish to revert to the original value 100 click Normal size Printing 3 Scalin...

Page 120: ...iple pages on one sheet You can save the total amount of paper used for long documents This feature is also useful when you wish to view an image spread or print your document as a book cover Specifying the layout Open the Printer Properties dialog box and click the Page Layout tab Click Page Layout Printing The Specify button is displayed and the preview area display changes 1 2 S400 book Page 12...

Page 121: ...inting to the original setting click Normal size Printing Pages Click the down arrow and select the 2 Page Print or 4 Page Print layout The 2 Page Print setting prints two pages on one sheet of paper and the 4 Page Print setting prints four pages on one sheet of paper Page Order Click the icon in the Page Order box The icon indicates the order in which the pages run for example running from top le...

Page 122: ...ng you can print one page on multiple sheets Pasting the pages after printing makes it possible to create a large sized document such as an artistic poster Setting the image divisions Open the Printer Properties dialog box and click the Page Layout tab Click the button for Poster Printing The Specify button is displayed and the preview area displays the changes 1 2 S400 book Page 122 Wednesday Aug...

Page 123: ...4 3 3 The number of printouts totals 9 4 4 The number of printouts totals 16 Print Cut Paste in margins When Print Cut Paste in margins is enabled the printer prints cut and paste characters Use these characters as a guideline when you cut and paste each page after printing Print Cut Paste lines in margins When Print Cut Paste lines in margins is enabled the printer prints lines for cutting along ...

Page 124: ...n divide the image divisions between printed pages and unprinted pages When you do not wish to print the page click the image division in the preview area The image division disappears and the page is not printed When you wish to restore the image division click the image division in the preview area again The image division reappears and the page is printed You can select the printed or unprinted...

Page 125: ... icon in the Choose Print Mode box of the Main tab Also make sure that Plain Paper is set in the Media Type box Click the Page Layout tab Click the button for Banner Printing A confirmation message appears If you click the Help button detailed instructions on banner printing are given If you wish to skip over the detailed instructions on banner printing click the OK button Confirm the preview area...

Page 126: ...copies When you wish to print multiple copies of the same document specify the number of copies You can also change the print order with Reverse and Collate Open the Printer Properties dialog box then click the Page Layout tab When you print multiple copies of the same document set the number of copies between 1 and 999 in the Copies box You can also select the print order Reverse order Use this s...

Page 127: ...ates copies of the same page Click the OK button to close the Printer Properties dialog box Before setting the print order and number of copies make sure that Background Printing is enabled in the Page Layout tab If it is disabled you cannot change the print order and number of copies When Banner Printing is selected in the Page Layout tab you cannot change the print order or the number of copies ...

Page 128: ...TANT which are frequently rubber stamped on documents to alert readers Several default stamps are available for immediate use Printing a default stamp Open the Printer Properties dialog box then click the Stamp Background tab Click the down arrow and select the desired stamp item from the pull down list The stamp you select is displayed in the preview area at this time 1 2 S400 book Page 128 Wedne...

Page 129: ...rst page only If you leave the box unchecked the stamp is printed on each page Click the OK button to close the Printer Properties dialog box and start the print job When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the stamp items are grayed out and cannot be used To cancel stamp printing select None from the Stamp pull down list When you wish to change set...

Page 130: ...a watermark Two types of default backgrounds are available for immediate use Printing a default background Open the Printer Properties dialog box then click the Stamp Background tab Click the down arrow and select the desired background item from the pull down list The background you select is displayed in the preview area at this time 1 2 S400 book Page 130 Wednesday August 16 2000 12 02 AM ...

Page 131: ...s dialog box and start the print job When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the background items are grayed out and cannot be used When you wish to revert to the normal print setting without any background select None from the pull down list When you wish to change settings such as the layout or position of the background click the Select Backgrou...

Page 132: ... or Photo Optimizer Image Optimizer Enlarging an image often causes edges to look jagged To solve this problem after enlarging an image in your application program turn on the Image Optimizer before printing For example you may want to use the Image Optimizer when you print a low resolution image downloaded from a home page on the Internet Open the Printer Properties dialog box then click the Main...

Page 133: ...tton to close the Printer Properties dialog box and start the print job The Image Optimizer setting may have little or no effect on printing depending on the application program you use The Image Optimizer setting has more effect on low resolution images than on high resolution images Using the Image Optimizer setting to smooth an image may require more time for printing 3 4 5 Note S400 book Page ...

Page 134: ... digital camera when it is printed out Use the Photo Optimizer to compensate unsatisfactory color balance and over or underexposure before printing Open the Printer Properties dialog box then click the Main tab Click the Advanced button Select Photo Optimizer in the Quality tab to enable the Photo Optimizer setting 1 2 3 S400 book Page 134 Wednesday August 16 2000 12 02 AM ...

Page 135: ...e Use this setting when any trimmed or rotated images are contained in the page Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box and start the print job Using the Photo Optimizer setting to adjust an image may require more time for printing When Background Printing is disabled in the Page Layout tab the Whole Page setting is grayed out an...

Page 136: ...he quality of the original image but also enhances images for artistic effect Setting Simulate Illustration Use this artistic effect to simplify complex image data so that a photograph appears to be an illustration Open the Printer Properties dialog box then click the Main tab Click the Advanced button Click the Special Effects tab 1 2 3 S400 book Page 136 Wednesday August 16 2000 12 02 AM ...

Page 137: ...ox and start the print job The Simulate Illustration setting can be used with the Monochrome Effects setting see below When Background Printing is disabled in the Page Layout tab the Simulate Illustration setting is grayed out and cannot be used When Black is selected in the Main tab the Simulate Illustration setting is grayed out and cannot be used Setting Monochrome Effects Use this setting when...

Page 138: ...he image in the preview area changes to a monochrome image Select the desired monochrome effect from Sepia Blue Pink Green or Select Color When you select Select Color drag the color slide bar until the desired monochrome image is displayed in the preview area You can also select the desired monochrome image by clicking the right or left arrow of the color slide bar 3 4 5 6 7 S400 book Page 138 We...

Page 139: ...print job The Monochrome Effects setting can be used with the Simulate Illustration setting Setting Simulate Illustration When Background Printing is disabled in the Page Layout tab the Monochrome Effects setting is grayed out and cannot be used When Grayscale Print is enabled in the Main tab the Monochrome Effects setting is grayed out and cannot be used 8 9 Note S400 book Page 139 Wednesday Augu...

Page 140: ...to the print quality and halftoning settings Setting the print quality halftoning If there is a problem in the image data you wish to print the print quality and halftoning settings may not be visible or effective Open the Printer Properties dialog box then click the Advanced button in the Main tab Click the Quality tab and set Print Quality and Halftoning as needed Note 1 2 S400 book Page 140 Wed...

Page 141: ...he nozzles of the print head Halftoning determines the color boundaries of intermediate tones Fine Fast Uses a simplified halftoning method for high speed printing Fine Lines up ink dots of different colors under the rules specified in the printer driver Use this setting for printing graphics or charts with clearly defined color boundaries Diffusion Randomly places ink dots of different colors Use...

Page 142: ...ta When the color reproduction of your printouts is unsatisfactory you can adjust the color balance and intensity as needed Use this feature only when you wish to make fine adjustments to the color balance in the printouts and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing...

Page 143: ...s of the individual colors For example when blues are too strong in the printouts drag the slide bar for Cyan to the left Output Style Specifies whether printouts should emphasize intermediate tones or produce bright and sharp colors When you select Auto the printer driver automatically distinguishes among the types of image data and switches to the most appropriate matching method 2 3 S400 book P...

Page 144: ...nger contrast in the light areas and lower contrast in the dark areas Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box Depending on the application program you use you can also use the ICM Image Color Management feature of the Windows 98 operating system For more details refer to the online Help for Windows or your Windows documentation 4...

Page 145: ...all printout darker or lighter Open the Printer Properties dialog box then click the Advanced button in the Main tab Click on the Color tab Move the Intensity slide bar to the left lighter or right darker Click the OK button to return to the Main tab Click the OK button to close the Printer Properties dialog box 1 2 3 4 5 S400 book Page 145 Wednesday August 16 2000 12 02 AM ...

Page 146: ...ties of the Print Mode settings as desired It is also possible to save your original print mode as a file and delete it when it is unnecessary Creating an original print mode Open the Printer Properties dialog box then select the most appropriate icon for printing your document from the Choose Print Mode box in the Main tab Click the Advanced button This displays all the properties of the print mo...

Page 147: ...river Making the Most of the Windows 98 95 Printer Driver Change the print settings in the Quality tab if necessary Change the print settings in the Special Effects tab if necessary 3 4 S400 book Page 147 Wednesday August 16 2000 12 02 AM ...

Page 148: ... the Most of the Windows 98 95 Printer Driver Change the print settings in the Color tab if necessary Click the Save tab You can save the desired print settings you made in steps 3 4 and 5 here 5 6 S400 book Page 148 Wednesday August 16 2000 12 02 AM ...

Page 149: ... Standard Select the desired icon from the Icon Selection box Write a brief description in the Description box if necessary Click the Save button The icon you selected in step 8 appears in the Saved Settings box at this time Click the OK button to return to the Main tab Make sure that the icon you selected in step 8 for the new print settings is in the Choose Print Mode box and that the descriptio...

Page 150: ...d icon from the Icon Selection box 4 Write a brief description in the Description box if necessary 5 Click the Save button You cannot use a title that is pre assigned in the printer driver such as Draft or Standard Changing the position of a print mode icon Open the Printer Properties dialog box then click the Advanced button in the Main tab Click the Save tab Select the icon you wish to change th...

Page 151: ...e Open the Printer Properties dialog box then click the Advanced button on the Main tab Click the Save tab Select the icon you wish to save as a file in the Saved Settings box Click the Save As button This displays the Save File dialog box Enter a file name in the File Name box Select the drive name and folder name in the Directory box Click the OK button The print mode is saved as a file 5 Note 1...

Page 152: ...me and folder name in the Directory box Select the file in which the original print mode was saved in the File Name box Select the icon you wish to open in the Icon Selection box Click the OK button The original print mode you opened in the printer driver is displayed in the Saved Settings box Deleting an unnecessary print mode Open the Printer Properties dialog box then click the Advanced button ...

Page 153: ...h as Standard You can delete the unnecessary print mode directly in the Choose Print Mode box of the Main tab 1 Right click the icon of the original print mode you wish to delete in the Choose Print Mode box of the Main tab 2 When a confirmation message appears click the OK button Creating and deleting an original stamp You can create an original stamp by changing the default properties of the Sta...

Page 154: ...create an original stamp select None in the Stamp box Click the Define Stamp button The Stamp Settings Properties dialog box is displayed When you need detailed descriptions of the settings on any tab click the button and then move the symbol to the item you want to learn more about in order to display the online Help of the printer driver Specify original settings related to text in the Text tab ...

Page 155: ...aking the Most of the Windows 98 95 Printer Driver Specify original settings related to colors in the Color tab Specify original settings related to the stamp position in the Placement tab 5 6 S400 book Page 155 Wednesday August 16 2000 12 02 AM ...

Page 156: ...e Save button When a confirmation message appears click the OK button Click the OK button in the Save settings tab to return to the Stamp Background tab Deleting an unnecessary stamp Open the Printer Properties dialog box then click the Stamp Background tab Click the Define Stamp button The Stamp Settings Properties dialog box is displayed 7 8 9 10 11 1 2 S400 book Page 156 Wednesday August 16 200...

Page 157: ...an original background You can create an original background by changing the default properties of the Background settings as desired You can also register your original background bitmap file only in the printer driver Creating an original background Open the Printer Properties dialog box then click the Stamp Background tab When you wish to change the settings of a default background item click t...

Page 158: ...ackground button The Background Settings Properties dialog box is displayed Click the Select File button The Select image file dialog box is displayed Select the name of the drive in which the bitmap file you wish to use as an original background is saved 3 4 5 S400 book Page 158 Wednesday August 16 2000 12 02 AM ...

Page 159: ...e name of the bitmap file you wish to use as an original background Click the OK button The file name you specified in step 7 is displayed in the File box of the Background tab Specify the other settings in the Background tab if necessary Click the Save settings tab Enter a name for the original background in the Title box of the Save settings tab 6 7 8 9 10 11 S400 book Page 159 Wednesday August ...

Page 160: ... larger than 15 MB cannot be used as the background Deleting an unnecessary background Open the Printer Properties dialog box then click the Stamp Background tab Click the Select Background button The Background Settings Properties dialog box is displayed Click the Save settings tab Select the background you wish to delete from the Title box Click the Delete button When a confirmation message appe...

Page 161: ...Properties dialog box When background printing is enabled the BJ Background Monitor and BJ Backgrounder are launched before the printer starts the print job You can verify information on the print process When background printing is disabled in the Page Layout tab the following settings cannot be used because background printing is applied to them Page Layout tab Page Layout Printing Poster Printi...

Page 162: ...the Windows Taskbar The following items are displayed Application Print Document Shows the file names of documents that are queued or currently being printed Depending on the application program you use the name of the application program is also displayed The icon on the left of the file name indicates the document which is currently being printed Page s Size Shows the file size of the documents ...

Page 163: ...r Select Quit from the File menu You can give priority to background printing Select Priority from the Option menu and drag the slide bar As you drag the slide bar to the left another job you are working on using an application program is given priority over the background printing in order to make the processing for the application program faster You can change the temporary directory for saving ...

Page 164: ... the printer is not printing follow these steps 1 From the Start menu select Programs 2 Point to BJ Printer and then select BJ Background Monitor or 1 Double click the BJ Printer folder on the Windows desktop 2 Double click the BJ Background Monitor in the BJ Printer window For more details on the BJ Background Monitor refer to the online Help for the BJ Background Monitor 1 2 3 Note S400 book Pag...

Page 165: ... the following tasks You can cancel a print job When you wish to cancel printing in mid job click the Cancel button When a confirmation message appears click the OK button You can stop the print process of the printer driver temporarily When you wish to stop the print process of the printer driver temporarily for some reason click the Pause button While the print job is paused the Pause button cha...

Page 166: ...r detects the remaining ink of the BJ cartridge and displays a warning message when the ink is low About the operating environment The following are the minimum requirements to run the BJ Status Monitor When using the parallel interface only Check that your computer supports bi directional communications Check that your printer cable interface cable supports bi directional communications When usin...

Page 167: ...S400 icon in the Printers window then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that the Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Status Monitor When a print command is sent to the printer or low ink is detected the BJ Status Monitor is launched automatically and is minim...

Page 168: ...skbar The following items are displayed Printer Name Shows the name of the printer you are using Document Name Shows the file name of the document that is currently being printed Depending on the application program you use the name of the application program is also displayed Status Shows the printer status and print job progress using graphics and messages S400 book Page 168 Wednesday August 16 ...

Page 169: ...ls tab the print job progress is indicated by the percentage and gauge shown here Pages Printed Shows the number of printed pages Cancel Printing Click this button when you wish to cancel the print job before data transfer is completed Cartridges Shows the BJ cartridges currently installed in the printer Color BJ Cartridge Black BJ Cartridge Photo BJ Cartridge Scanner Cartridge Low Ink Shows the r...

Page 170: ...ng is displayed in Progress follow these steps 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab 3 Click the Spool Settings button 4 Check that Spool print jobs so program finishes printing faster is enabled in the Spool Settings dialog box 5 Check that RAW is displayed in the Spool data format box To close the BJ Status Monitor click the X button on the upper ri...

Page 171: ... the Printer Status tab first Then click the Guide tab and refer to the information on the solution When the remaining ink is running low the BJ Status Monitor displays a low ink warning icon in the Printer Status tab Cyan is running low Photo Cyan is running low Magenta is running low Photo Magenta is running low Yellow is running low Photo Black is running low Black is running low S400 book Page...

Page 172: ... low ink warning icon is replaced with the ink empty icon For more details click the Ink Information tab Even after the ink runs out the printer continues to print for a while However it is recommended that you install a new BJ tank Replacing a BJ Tank Note 06 UsingWinPrinter fm Page 172 Thursday August 24 2000 10 43 PM ...

Page 173: ...tching the BJ Status Monitor When you are using multiple Bubble Jet printers and launching the BJ Status Monitor of each printer as well select the port to which the printer you wish to display is connected from the Port menu The BJ Printer Monitor displays all Bubble Jet printers installed in your system To launch the BJ Status Monitor of a specific printer double click the printer name in the BJ...

Page 174: ...launch the BJ Printer Monitor for a desired printer About the operating environment The following are the minimum requirements to run the BJ Printer monitor When using the parallel interface only Check that your computer supports bi directional communications Check that your printer cable interface cable supports bi directional communications When using the parallel or USB interface Check that the...

Page 175: ...ow then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Printer Monitor From the Start menu select Programs Point to BJ Printer and then select BJ Printer Monitor or Double click the BJ Printer icon on the Windows desktop Double cli...

Page 176: ...tus Normal condition A warning occurred for some reason An error occurred for some reason Port Shows the port to which the printer is connected Status Shows a brief description about the printer status Cartridges Shows the type of BJ cartridge installed Ink Information Shows ink information when the remaining ink is running low or when it runs out Jobs Shows the number of print jobs that are curre...

Page 177: ...e sure that the printer port setting is correct before using the BJ Printer Monitor For example if you are using a printer which does not support USB or infrared communication but the printer port is set to a USB port or IrDA port the printer is not displayed in the BJ Printer Monitor To close the BJ Printer Monitor click the X button on the upper right corner of the BJ Printer Monitor window When...

Page 178: ...tion display of the BJ Printer Monitor select Refresh from the View menu To launch the BJ Status Monitor from the BJ Printer Monitor screen select the desired printer name and then select Start Status Monitor from the Printer Info menu You can also launch the BJ Status Monitor by double clicking the printer name For more details refer to the online Help for the BJ Printer Monitor Note S400 book Pa...

Page 179: ...nance Functions Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Turning the Printer On and Off Using the Special Settings Using ECP Mode Uninstalling the BJ Printer Driver S400 book Page 179 Wednesday August 16 2000 12 02 AM ...

Page 180: ...Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning Open the Printer Properties dialog box then click the Maintenance tab Click the first left print head cleaning icon in the Print Head Cleaning box Note 1 2 S400 book Pag...

Page 181: ... seconds to complete print head cleaning and the POWER light stops flashing Print a Nozzle Check Pattern to confirm the success of normal print head cleaning Printing a Nozzle Check Pattern You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes once and then release it 3 4 Note S400 book Page 181 Wednesday Au...

Page 182: ...head cleaning first Only when the normal print head cleaning does not correct the problem perform deep print head cleaning Open the Printer Properties dialog box then click the Maintenance tab Click the print head deep cleaning icon in the Print Head Cleaning box Note 1 2 S400 book Page 182 Wednesday August 16 2000 12 02 AM ...

Page 183: ...ops flashing Print a Nozzle Check Pattern to confirm the success of deep print head cleaning Printing a Nozzle Check Pattern If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print heads several times if the Nozzle Check Pattern is not satisfactory a print head may be worn out and the corresponding BJ cartridge must be replaced R...

Page 184: ...whether the print heads on the BJ cartridges are correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after performing print head cleaning Open the Printer Properties dialog box then click the Maintenance tab Click the nozzle check pattern icon in the Print Head Alignment and Test Prints box 1 2 S400 book Page 184 Wednesday August ...

Page 185: ...paper is loaded in the printer and the printer is turned on Click the OK button You can also start printing a Nozzle Check Pattern with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes twice and then release it 3 4 Note S400 book Page 185 Wednesday August 16 2000 12 02 AM ...

Page 186: ...d perfectly print head alignment is required Aligning the Print Head Each pattern indicates the status of the nozzles of the BJ cartridge installed in the printer 1 BC 33e Color Cartridge or BC 34e Photo Color Cartridge BC 30e Black Cartridge 1 2 2 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartridge 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartrid...

Page 187: ...rm normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory the print head may be worn out and the BJ cartridge must be replaced Replacing a BJ Cartridge Note S400 book Page 187 Wednesday August 16 2000 12 02 AM ...

Page 188: ...in printing Open the Printer Properties dialog box then click the Maintenance tab Click the print head alignment icon in the Print Head Alignment and Test Prints box When a confirmation message appears make sure that the printer is turned on and at least one sheet of plain paper is loaded in the printer Click the OK button The printer starts to print the head alignment pattern 1 2 3 S400 book Page...

Page 189: ...r where you see the lines perfectly aligned When you finish entering numbers click the OK button to save the settings Make sure that the printer is on and letter size paper is loaded then click the OK button The printer starts to print the high resolution head alignment pattern 4 Correct Incorrect 5 6 S400 book Page 189 Wednesday August 16 2000 12 02 AM ...

Page 190: ...nish entering numbers click the OK button to save the settings Click the OK button This completes the print head alignment procedure To turn off the printer after print head alignment always press the POWER button If you do not turn off the printer correctly with the POWER button the print head alignment settings are not saved 7 Correct Incorrect 8 9 Note S400 book Page 190 Wednesday August 16 200...

Page 191: ...r turn the printer back on again when data is sent to the printer Turning the printer off Open the Printer Properties dialog box then click the Maintenance tab Click the Power off icon When a confirmation message appears click the OK button The printer is turned off The next time you turn on the printer press the POWER button of the printer Setting Auto Power on off Open the Printer Properties dia...

Page 192: ...to Power Off Click the down arrow and select the desired value When no data is sent to the printer within the set time interval the printer is turned off automatically The default setting is Disable Make sure that the printer is turned on and click the Send button When a confirmation message appears click the OK button When you wish to disable the Auto Power On Off setting select Disable for Auto ...

Page 193: ...click the Custom Setting button in the Maintenance tab This displays the Custom Setting dialog box Change the printer operation mode as needed Set printer to ECP mode when using the parallel interface only Click this checkbox when you wish to use the ECP mode setting to operate the printer Using ECP Mode High speed printing Click this checkbox when you wish to shorten the response speed of the pri...

Page 194: ... ejected from the printer Pause Scan Click this checkbox when you wish to increase the pause in the print head operation while the print job is being executed Use this setting to prevent the next page from stacking on top of a printed page before it is dry Make sure that the printer is turned on and click the Send button When a confirmation message appears click the OK button to close the dialog b...

Page 195: ...eeping compatibility with the former interface type This shortens the time required for printing depending on the computer system Before changing the data transfer method to the ECP mode consider the following points The computer system and printer cable you are using must support ECP mode For details contact your computer manufacturer The parallel port must be set for ECP in the BIOS settings of ...

Page 196: ... ECP mode follow these steps 1 Click the Custom Setting button in the Maintenance tab 2 Uncheck the Set printer to ECP mode checkbox in the Custom Setting dialog box 3 Click the Send button 4 Shut down Windows then turn the printer off 5 Turn the printer back on again The ECP mode setting is released Note S400 book Page 196 Wednesday August 16 2000 12 02 AM ...

Page 197: ...with the Uninstaller When you use multiple Bubble Jet printers and wish to delete all the printer drivers for the Bubble Jet printers at the same time use the Uninstaller feature Select Programs from the Start menu then click BJ Printer Click Uninstall When a confirmation message appears click the Yes button Click the OK button This completes the uninstallation procedure Depending on the system yo...

Page 198: ...ninstall icon in the BJ Printer folder When you wish to delete a specific printer driver follow these steps 1 Select Settings from the Start menu then click Printers 2 Select the icon of the printer driver you wish to delete in the Printers window 3 Select Delete from the File menu 4 When a confirmation message appears click the Yes button You cannot run the uninstaller while the BJ Printer Status...

Page 199: ...rinter Driver Using the Macintosh Printer Driver Printer Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance S400 book Page 199 Wednesday August 16 2000 12 02 AM ...

Page 200: ...river controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide A S400 book Page 200 Wednesday August 16 2000 12 02 AM ...

Page 201: ...ze you use from within the application program before printing Select the command used for printing for example Print in the File menu in the application program Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the BJ Cartridge setting according to the BJ cartridge you are using Specify the Media Type setting according to the print media y...

Page 202: ...ntosh Printer Driver Print Mode Settings Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings How to Use Help S400 book Page 202 Wednesday August 16 2000 12 02 AM ...

Page 203: ...r type of connection Once you have chosen the printer driver it will remain selected You will only need to choose it again if you change to another driver Selecting the printer driver using the Chooser If the printer is directly connected to your Macintosh use the procedure below to choose the printer driver Select Chooser from the Apple Menu The Chooser is displayed Click the S400 icon 1 2 S400 b...

Page 204: ...grounding to On Click in the Close box to close the Chooser A dialog box may appear with this message You have changed your current printer Please choose Page Setup in all the open applications Simply click OK You can now use the S400 for printing 3 Close box 4 S400 book Page 204 Wednesday August 16 2000 12 02 AM ...

Page 205: ... you want to use with your printer The default Paper Size is Letter Selecting the page size and the orientation You can open the Page Setup dialog box from your application program Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed Click on the Paper Size drop down box and then select the approp...

Page 206: ... Selecting the paper size for custom paper sizes When you use custom paper sizes select any one of Custom1 to Custom3 Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed 3 4 1 S400 book Page 206 Wednesday August 16 2000 12 02 AM ...

Page 207: ...Paper Size select Custom1 Custom 2 or Custom3 and then click the Custom button The Custom dialog box is displayed Select inch or mm for the unit of measurement in Unit and enter the desired height and width 2 3 S400 book Page 207 Wednesday August 16 2000 12 02 AM ...

Page 208: ...ed paper size is set Any Custom can be specified as the user defined paper size To make the setting made with the Page Setup dialog box the default so that it is automatically selected whenever a new document is created place a check mark in the Save Settings checkbox 4 Note S400 book Page 208 Wednesday August 16 2000 12 02 AM ...

Page 209: ... mode which you want to use to print your document Setting the print mode and starting printing Select the command used for Print in your application program Normally click Print from the File menu and the Print dialog box is displayed Type in the number of copies to be printed and then set which pages are to be printed When only certain pages of a document are to be printed enter the first From a...

Page 210: ... the drop down box to display a pop up menu Select the BJ cartridge combination you have installed and the media type you have loaded When a document created in color is to be printed out in monochrome place a check mark in the Print Grayscale checkbox 3 Note S400 book Page 210 Wednesday August 16 2000 12 02 AM ...

Page 211: ...Print Mode Icons Text Prints documents made up primarily of text at normal quality Graphic Intended for printing graphs and other computer graphics with clear color boundaries Photo Intended for printing photographs and other graphics that use gradations of color and tone Manual Allows you to customize the print mode settings Setting for Manual Printing Click the Print button to close the Print di...

Page 212: ...ll appear when printed click the Options button and change the output destination Open the Print dialog box and click the Options button The Options dialog box is displayed Select Preview as the output destination and click the OK button Click the Preview button in the Print dialog box 1 2 3 S400 book Page 212 Wednesday August 16 2000 12 02 AM ...

Page 213: ...ettings The Preview dialog box is displayed When you are satisfied with the document and want to print it click the Print button To close the preview screen without printing click the Cancel button 4 S400 book Page 213 Wednesday August 16 2000 12 02 AM ...

Page 214: ...file click the Options button and change the output destination Open the Print dialog box and click the Options button The Options dialog box is displayed Select PICT File as the output destination and click the OK button Click the File button in the Print dialog box 1 2 3 S400 book Page 214 Wednesday August 16 2000 12 02 AM ...

Page 215: ...rinter Driver Print Mode Settings Type in the Filename under Save as and click the Save button The document data is saved in PICT file format and displayed on your desktop 4 S400 book Page 215 Wednesday August 16 2000 12 02 AM ...

Page 216: ...ars in a balloon Displaying balloon help Select Show Balloons from the Help menu Display the printer driver screens the Page Setup dialog box the Print dialog box etc Position the cursor over the item for which you want to display an explanation An explanation of the item is displayed To turn off the balloon help select Hide Balloons from the Help menu 1 2 3 Select this option to print pictures or...

Page 217: ...r Printing Multiple Pages on One Sheet Changing the Print Order Setting for Manual Printing Changing the Print Quality Halftoning Optimizing Image Data Adjusting the Image Data Registering and Managing Print Settings Using Background Printing Using the Printer With a Network S400 book Page 217 Wednesday August 16 2000 12 02 AM ...

Page 218: ...ize of the original file in the application program Setting the scaling value Set a value between 25 and 400 as the enlargement reduction scale in the Page Setup dialog box Open the Page Setup dialog box Normally select Page Setup from the File menu Set Paper Size as necessary Set the desired enlargement or reduction ratio in Scale Enter the value of the enlargement or reduction ratio or you can c...

Page 219: ... the Print dialog box Normally select Print from the File menu to open the Print dialog box When you wish to revert Scaled Printing to the original value set the original value 100 in the Scale box You can type in a Scale value from 25 to 400 When clicking the arrows the Scale values run from 50 to 200 4 5 Note S400 book Page 219 Wednesday August 16 2000 12 02 AM ...

Page 220: ...inting checkbox in the Page Setup dialog box Open the Page Setup dialog box Normally select Page Setup in the File menu Select Letter in Paper Size Click the Banner Printing checkbox to place a in the box Click OK When a confirmation message appears click the OK button The Page Setup dialog box closes 1 2 3 4 5 S400 book Page 220 Wednesday August 16 2000 12 02 AM ...

Page 221: ...ark from the Banner Printing checkbox Printing Multiple Pages on One Sheet By reducing the scale in a 2 up or 4 up layout you can print multiple pages on one sheet of paper You can save the total amount of paper used for long documents This feature is also useful when you wish to view an image spread or print your document as a book cover Specifying the layout Open the Options dialog box from the ...

Page 222: ...d the 4 Up Print setting prints four pages on one sheet of paper Confirm the layout of the printout in the Preview Make the following settings as necessary Page Order Click on the Page Order drop down box The illustration indicates the order in which the pages run Horizontally from top left Horizontally from top right Vertically from top left Vertically from top right 3 4 S400 book Page 222 Wednes...

Page 223: ...t Changing the Print Order Based on the default settings of the printer driver the printer starts printing one set of any document from the first page When two or more copies of the same data are to be printed specify collation reverse order printing This saves you from having to rearrange the copies after they have printed Setting the print order When you wish to print multiple copies of the same...

Page 224: ... printing from the first page of the document Print collated pages Use this setting when you print multiple copies of a multiple page document When Print collated pages is enabled the printer prints the document and collates each copy from the first page through to the last page When Print collated pages is disabled the printer prints the document and collates copies of the same page In this case ...

Page 225: ...e and density Also once you have specified your custom settings you can reapply those settings simply by clicking the icon Specifying the print settings manually Select the icon from Print Mode in the Print dialog box You can then set the items in the Quality panel and the Color panel Open the Print dialog box Normally select Print from the File menu Click the icon in Print Mode Click the Details ...

Page 226: ... the Macintosh Printer Driver Executing Special Functions Set Print Quality or Halftoning as necessary Changing the Print Quality Halftoning Photo Optimizer 4 S400 book Page 226 Wednesday August 16 2000 12 02 AM ...

Page 227: ...e Image Data When you have completed the settings click the OK button Then return to the Print dialog box Click the Print button to close the Print dialog box and start the print job When the same print mode setting is to be used the next time you print select the icon from Print Mode in the Print dialog box 5 6 7 Note S400 book Page 227 Wednesday August 16 2000 12 02 AM ...

Page 228: ...age data you wish to print changes to the print quality and halftoning settings may not be visible or effective Adjusting the print quality When you wish to specify detailed Print Quality and Halftoning select the icon in Print Mode Open the Print dialog box Normally select Print from the File menu Select the icon in Print Mode Click the Details button The Quality Panel of the Detailed Setting dia...

Page 229: ...t quality will be but the longer it will take to perform the printing The print mode display varies with the position of the slide bar Select the Halftoning icon as necessary The halftoning selection determines the way in which the ink dots are arranged on the page and changes the appearance of halftones 4 5 S400 book Page 229 Wednesday August 16 2000 12 02 AM ...

Page 230: ... boundaries and fine gradations of tone and color This setting is best for printing photographs Click the OK button You return to the Print dialog box Click the Print button to close the Print dialog box and start the print job Some Print Quality settings cannot be selected depending on the setting made for Halftoning To obtain the best quality printing select Scatter Some settings cannot be selec...

Page 231: ... color balance and over or under exposure before printing Photo Optimizer Place a check mark in the Photo Optimizer checkbox in the Detailed Settings dialog box Open the Print dialog box Normally select Print from the File menu Select the icon in Print Mode Click the Details button The Quality Panel of the Detailed Setting dialog box is displayed Place a check mark in the Photo Optimizer checkbox ...

Page 232: ...s to the color balance in the printouts and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing image data would do Adjusting the colors Select the icon in Print Mode and then click the Color icon in the Detailed Setting dialog box Open the Print dialog box Normally select Prin...

Page 233: ...rinter Normally you will select this setting ColorSync Selected when color correction is performed with ColorSync None Selected when color correction is not to be applied Matching Method This sets the color representation method Photo For printing overlapping intermediate color Graphic To print primary color more brightly Spot Color To print documents that use large amounts of a basic color 4 5 S4...

Page 234: ...a Correction is not to be performed clear the check mark from the checkbox Color Balance The color intensity is set separately for cyan magenta yellow and black The color intensity is adjusted by dragging the slide bar for each color to the right or left For example if you feel that the blue cyan component is too strong drag that slider in the negative direction to the left On the other hand if yo...

Page 235: ... as BJ Cartridge Media Type Print Grayscale and Print Mode when you perform registration You can set default mode for any setting that is used often Registering print settings You can use names to register the contents of those settings that are performed with the Print dialog box Open the Print dialog box and then select options as needed Click the Apply button The Register Settings dialog box is...

Page 236: ...nnot specify a name that is already being used for a set of print mode settings Use a different name or remove the settings with that name before you register the new settings Importing registered print setting You can read in a previously registered print mode and set it as the Print dialog box for the icon Open the Print dialog box and click the Apply button The Register Settings dialog box is d...

Page 237: ...s open select its name in the Register Settings dialog box and click the Defaults button If a check mark is shown next to a name it indicates that the print mode is set as the default Removing registered print settings When a registered print mode is no longer necessary or you want to register a different setting under the same name delete it by following these steps Open the Print dialog box and ...

Page 238: ...n appears click the OK button The selected print setting is removed from the list Click the Close button You return to the Print dialog box Factory Defaults cannot be deleted Once you delete a print setting you cannot restore it If you need it you will have to go through the entire setting process again 2 3 4 Note S400 book Page 238 Wednesday August 16 2000 12 02 AM ...

Page 239: ...d background printing When background printing is to be performed select Chooser from the Apple Menu select a printer driver and set Backgrounding to On Selecting a Printer Driver While background printing is being performed you can display the BJ PrintMonitor to confirm the progress of printing or to stop the printing Displaying the BJ PrintMonitor window When Backgrounding is set to On the BJ Pr...

Page 240: ...PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued for printing Print queue document information includes the document name number of pages number of copies and the time when the print job was accepted The total number of print queue documents is displayed in the bottom row S400 book Page 240 Wednesday August 16 2000 12 02 AM ...

Page 241: ...can be stopped Click the name of the document for which you want to stop printing and then click the icon The selected document is deleted from the list Printing can be suspended restarted Click the name of the document for which you want to suspend printing and then click the To restart printing click the icon Suspends printing of the document Restarts the printing of the document Suspends the pr...

Page 242: ...nnected to an Ethernet environment Install the printer driver on all the computers that will use this printer See your Quick Start Guide The printer must be connected to the computer acting as the print server via a USB interface cable The print server and the client machines use different printer drivers and different tools to confirm printing progress Refer to the example shown below Client Clie...

Page 243: ...machine select the printer driver called S400 Server When printing is executed data is sent to the printer via the print server Although the BJ PrintMonitor cannot be started from a client machine the progress of printing can be confirmed by starting the BJ StatusMonitor on the print server Selecting the printer driver To use the printer with a network the correct printer driver must be installed ...

Page 244: ...Functions Select the S400 icon and select the printer name from Connected to Click the Share button Confirm that S400 Server is selected for Enter new print server name and then click the Send button 2 3 4 S400 book Page 244 Wednesday August 16 2000 12 02 AM ...

Page 245: ...ent print servers and then click the Close button Click the close box to close the Chooser Setting up client machines Select Chooser from the Apple Menu Select the S400 Server icon and select the print server in Connected to Click the close box to close the Chooser 5 6 1 2 3 S400 book Page 245 Wednesday August 16 2000 12 02 AM ...

Page 246: ...ss of printing with the print server is to be confirmed in the BJ PrintMonitor start the BJ StatusMonitor Starting the BJ StatusMonitor Double click the BJ StatusMonitor icon in the BJ Extras folder Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor S400 book Page 246 Wednesday August 16 2000 12 02 AM ...

Page 247: ... documents in the print queue is displayed in the bottom row The following operations can be performed with the BJ StatusMonitor Note however that the owner of the client machine and the owner of the document must be the same If you double click a document name you can determine the owner of the print job Suspends the printing of specified documents only Restarts printing of the documents suspende...

Page 248: ...u want to suspend printing and then click the icon To restart printing click the icon The owner of a computer can be determined from the Owner Name item after selecting File Sharing from the Control Panel When you are using two or more print servers you can switch the display of BJ StatusMonitor Select the desired print server from Print Server and then click the OK button You can then switch the ...

Page 249: ...ver Printer Maintenance Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Turning the Printer On and Off Special Settings Uninstalling the Printer Driver S400 book Page 249 Wednesday August 16 2000 12 02 AM ...

Page 250: ...aning first If this does not correct the problem then execute deep print head cleaning which produces more intensive cleaning Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning Open the Page Setup dialog box Normally select Page Setup from the File menu Click the Utilities button Select Cleaning in the drop down menu and then click the icon ...

Page 251: ...t stops flashing Print a Nozzle Check Pattern to confirm the success of print head cleaning Printing a Nozzle Check Pattern Deep print head cleaning Always execute normal print head cleaning first Only when the normal print head cleaning does not correct the problem perform deep print head cleaning Open the Page Setup dialog box Normally select Page Setup from the File menu Click the Utilities but...

Page 252: ... sure that the printer is turned on and then click the OK button Print head cleaning begins It takes about two minutes to complete print head cleaning and the POWER light stops flashing Print a Nozzle Check Pattern to confirm the success of deep print head cleaning Printing a Nozzle Check Pattern 3 4 5 S400 book Page 252 Wednesday August 16 2000 12 02 AM ...

Page 253: ...ng a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after print head cleaning has been executed Open the Page Setup dialog box Normally select Page S...

Page 254: ...pattern 1 is broken or missing print head cleaning is required Cleaning the Print Head If pattern 2 is not overlapped perfectly print head alignment is required Aligning the Print Head 4 5 1 BC 33e Color BJ Cartridge or BC 34e Photo BJ Cartridge BC 30e Black BJ Cartridge 1 2 2 1 Nozzle check pattern 2 Print head alignment check pattern for BJ Cartridge 1 Nozzle check pattern 2 Print head alignment...

Page 255: ...nt head to ensure optimum results in printing Open the Page Setup dialog box Normally select Page Setup from the File menu Click the Utilities button Select Test Print from the dropdown box then click the icon When a confirmation message appears make sure that the printer is turned on and that plain paper is loaded in the printer 1 2 3 4 S400 book Page 255 Wednesday August 16 2000 12 02 AM ...

Page 256: ...s to print the head alignment pattern During print head alignment do not open the front cover Check all the patterns in lines of B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned 5 6 Correct Incorrect S400 book Page 256 Wednesday August 16 2000 12 02 AM ...

Page 257: ...ignment pattern Check all the patterns in lines B1 and B2 For each line enter the appropriate number where you see the lines perfectly aligned When you finish entering numbers click the Send button To turn off the printer after automatic head alignment always press the POWER button If you do not turn off the printer correctly with the POWER button the print head alignment settings are not saved 7 ...

Page 258: ...r for a certain period of time and turn the printer back on again when data is sent to the printer Open the Page Setup dialog box Normally select Page Setup from the File menu Click the Utilities button Click Auto Power Setting from the dropdown box and then select the auto power settings Auto Power On or Auto Power Off as necessary Click the Send button 1 2 3 S400 book Page 258 Wednesday August 1...

Page 259: ...setting is off Auto Power Off When no data is sent to the printer for the set time the printer is turned off automatically The default setting is off When a confirmation message appears click the OK button When Auto Power On Off is to be cancelled remove the check mark from each checkbox using the same procedure 4 Note S400 book Page 259 Wednesday August 16 2000 12 02 AM ...

Page 260: ...orted resolution Changing the printer s mode A pause can be specified to allow the most recent printout to dry or to adjust the print head position Open the Page Setup dialog box Normally click Page Setup from the File menu Click the Utilities button Select Special Settings from the dropdown box and then place a check mark in the checkboxes corresponding to the required settings Click the Send but...

Page 261: ... dried Pause between scanning Inserts a pause between passes of the print head Select this item by setting it to On if you find that the printed pages are not drying well When a confirmation message appears click the OK button This completes changing the printer s mode Changing the driver supported resolution The driver supported resolution is usually set to Standard Try changing this setting Sele...

Page 262: ...r Maintenance Click the Setup button Click the Driver Supported Resolution dropdown box and select High from the pop up menu Click the OK button Click the close box to close the Chooser 3 4 5 6 S400 book Page 262 Wednesday August 16 2000 12 02 AM ...

Page 263: ...ed when you change your computer environment Uninstalling the printer driver with the Custom remove If there are any unsaved documents in applications that are currently running save your documents Double click the S400 folder and then double click the Printer Driver folder Double click the BJ Installer icon When the Software License Agreement is displayed click the Accept button Select Uninstall ...

Page 264: ...utton When a confirmation message appears click the Continue button When a confirmation message appears click the OK button Next you see the Uninstall dialog box Click Quit and then click Restart to restart your computer 6 7 8 9 S400 book Page 264 Wednesday August 16 2000 12 02 AM ...

Page 265: ...e Printer Notes on Handling BJ Cartridges BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartridge Aligning the Print Head Cleaning the Printer Transporting the Printer S400 book Page 265 Wednesday August 16 2000 12 02 AM ...

Page 266: ...uired Before you move the printer to a new location pack it in its original box and packing material to prevent damage during shipping Guidelines for replacement of consumable items BJ Cartridge Maintenance When to Replace a BJ Cartridge How to maintain the printer Cleaning the Printer How to pack the printer for moving Transporting the Printer S400 book Page 266 Wednesday August 16 2000 12 02 AM ...

Page 267: ...e the BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge or BC 30e Black BJ Cartridge with this printer Use whichever cartridge is appropriate for the work you are doing BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge BC 30e Black BJ Cartridge S400 book Page 267 Wednesday August 16 2000 12 02 AM ...

Page 268: ...is cartridge is best for printing general color documents and graphics The BC 33e Color BJ Cartridge is composed of the print head and four replaceable BJ tanks When a color runs out only that tank needs to be replaced Black BCI 3eBk BJ Tank Cyan BCI 3eC BJ Tank Magenta BCI 3eM BJ Tank Yellow BCI 3eY BJ Tank Replacing a BJ Tank BJ cartridge BJ tanks S400 book Page 268 Wednesday August 16 2000 12 0...

Page 269: ...is cartridge is best for realistically producing natural images such as photographs The BC 34e Photo BJ Cartridge is composed of the print head and four replaceable BJ tanks When a color runs out only that tank needs to be replaced Photo Black BCI 3ePBK Photo BJ Tank Photo Cyan BCI 3ePC Photo BJ Tank Photo Magenta BCI 3ePM Photo BJ Tank Yellow BCI 3eY BJ Tank Replacing a BJ Tank BJ cartridge BJ ta...

Page 270: ...y sharp water resistant text and graphics This cartridge is intended for printing monochrome documents The BC 30e Black BJ Cartridge is composed of two distinct parts the print head and one replaceable BJ tank the BCI 3eBK BJ Tank When this BJ cartridge runs out of black ink only the BJ tank needs to be replaced Replacing a BJ Tank BJ cartridge BJ tank S400 book Page 270 Wednesday August 16 2000 1...

Page 271: ...a BJ cartridge The print head becomes very hot during printing and can cause a minor burn Touching the print head could damage it and make further printing impossible To avoid ink spills and stains on your clothing or the surrounding area do not drop or shake BJ cartridges or tanks Caution Canon BCI 3BK In kTank Black S400 book Page 271 Wednesday August 16 2000 12 02 AM ...

Page 272: ...e Also after removing the seal on a BJ tank always insert it into a BJ cartridge to prevent the BJ tank from drying out Always store BJ cartridges and BJ tanks out of the reach of small children If any ink enters an eye or is accidentally ingested seek medical assistance immediately B C I 3 Y I nk T a n k C a n o n C a n o n B C I 3 C I nk T a n k C a n o n B C I 3 M I nk T a n k M a g e n t a C y...

Page 273: ... later For optimum print quality a BJ tank or BJ cartridge should be used up within six months or a year respectively after opening the original packaging Replacing a BJ Tank When you replace a BJ tank or BJ cartridge The BC 33e Color BC 34e Photo and BC 30e Black BJ Cartridges contain replaceable BJ tanks BJ tanks and BJ cartridges are consumable items When a BJ tank runs out of ink or after a pr...

Page 274: ...the print head wears out The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems Printing a Nozzle Check Pattern Cleaning the Print Head Replacing a BJ Tank Replacing a BJ Cartridge Aligning the Print Head S400 book Page 274 Wednesday August 16 2000 12 02 AM ...

Page 275: ... out replace the necessary BJ tank s Replacing a BJ Tank If a BJ tank runs out of ink the POWER light will flash orange four times and the BJ Status Monitor for Windows starts up to display a message to warn you that a BJ tank has run out of ink If after you replace the BJ tank s the print quality is still poor follow the procedure outlined in the flow chart on the next page Note S400 book Page 27...

Page 276: ...dge Aligning the Print Head Nozzle check pattern poor quality Nozzle check pattern poor quality Nozzle check pattern poor quality Print a nozzle check pattern Execute normal print head cleaning Execute deep print head cleaning Replace the BJ cartridge Execute print head alignment S400 book Page 276 Wednesday August 16 2000 12 02 AM ...

Page 277: ...are streaked or the color tones are not correct or after you perform print head cleaning Printing a Nozzle Check Pattern Printing a Nozzle Check Pattern You can print a Nozzle Check Pattern with the printer driver or with the RESUME button on the printer To print the Nozzle Check Pattern from the operation panel press and hold down the RESUME button until the POWER light flashes twice and then rel...

Page 278: ...does not correct the problem then execute deep print head cleaning Cleaning the print heads consumes ink so clean the print heads only when necessary Cleaning the Print Head Cleaning the Print Head You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes once and then release it Note Windows Macintosh Note S400...

Page 279: ...eC Cyan BJ Tank BCI 3eM Magenta BJ Tank BCI 3eY Yellow BJ Tank BC 33e Color BJ Cartridge For BC 34e Photo BJ Cartridge optional BCI 3ePBk Photo Black BJ Tank BCI 3ePC Photo Cyan BJ Tank BCI 3ePM Photo Magenta BJ Tank BCI 3eY Yellow BJ Tank BC 34e Photo BJ Cartridge For BC 30e Black BJ Cartridge optional BCI 3eBk Black BJ Tank BC 30e Black BJ Cartridge Note S400 book Page 279 Wednesday August 16 20...

Page 280: ... new BJ tank is inserted in the correct slot If you insert a BJ tank in the wrong slot colors will not print correctly To avoid interfering with the ink supply from a tank never touch the opening on a BJ tank To remove the empty BJ tank press in on the tab on the BJ tank to release it then lift it out of the slot Do not remove the BJ cartridge Leave the BJ cartridge installed in the printer and re...

Page 281: ...hem Remove the new BJ tank from its package Pull the orange tape up and against the perforations to open the packing film Remove the film carefully so you do not remove the label from the BJ tank The label is needed to match the BJ tank with the correct slot of the BJ cartridge Remove the film by pulling on the orange tape Do not attempt to remove the film before you remove the orange tape Note Ca...

Page 282: ...f the orange protective cap in the direction of the arrow Do not attempt to reattach a protective cap to a BJ tank Discard the protective cap immediately 4 Protective cap To prevent ink spills do not press this side of the BJ tank Note S400 book Page 282 Wednesday August 16 2000 12 02 AM ...

Page 283: ... correct slot Then insert the BJ tank in its place Make sure you insert the BJ tank into the correct slot of the cartridge holder To lock the BJ tank in place press down on top of the BJ tank Press down until the BJ tank locks in place with a click 5 6 S400 book Page 283 Wednesday August 16 2000 12 02 AM ...

Page 284: ...er returns to the home position and print head cleaning begins automatically The POWER light flashes during print head cleaning When print head cleaning is complete and the POWER light stops flashing you can resume normal operation 7 S400 book Page 284 Wednesday August 16 2000 12 02 AM ...

Page 285: ...and you must replace the BJ cartridge Canon recommends using the following BJ cartridges with the S400 printer BC 33e Color BJ Cartridge BC 34e Photo BJ Cartridge optional BC 30e Black BJ Cartridge optional Make sure that the printer is turned on and open the front cover The cartridge holder moves to the left Note 1 S400 book Page 285 Wednesday August 16 2000 12 02 AM ...

Page 286: ...ock the BJ cartridge Make sure you raise the lever all the way up To avoid staining your hands clothing or areas in your work site handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge 2 Cartridge lock lever Note S400 book Page 286 Wednesday August 16 2000 12 02 AM ...

Page 287: ...artially used BJ cartridge store it in the Ink Cartridge Storage Box Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head on the BJ cartridge Notes on Handling BJ Cartridges 3 Note S400 book Page 287 Wednesday August 16 2000 12 02 AM ...

Page 288: ...hen slowly remove the orange protective tape Do not attempt to reattach the tape or cap to the BJ cartridge Discard the protective cap and tape immediately To avoid poor print quality do not touch the print head area of the BJ cartridge 4 Protective tape Protective cap Note S400 book Page 288 Wednesday August 16 2000 12 02 AM ...

Page 289: ...ridge Set the BJ cartridge in the cartridge holder then lower the cartridge lock lever until it locks in place Press in on the tab of the protective cartridge insert and remove it 5 6 Fix tab S400 book Page 289 Wednesday August 16 2000 12 02 AM ...

Page 290: ...BJ cartridge or its package If a BJ tank remains exposed for a long period it may run out of ink quickly after it is installed Close the front cover The cartridge holder returns to the home position and print head cleaning begins automatically Do not open the front cover during print head cleaning After you replace a BJ cartridge always align the print head Aligning the Print Head 7 Note 8 S400 bo...

Page 291: ...time you replace a BJ cartridge or switch BJ cartridges for a special print job you must align the print head to ensure optimum printing Aligning the Print Head Aligning the Print Head Windows Macintosh S400 book Page 291 Wednesday August 16 2000 12 02 AM ...

Page 292: ...mable solvent such as thinner benzene or alcohol To avoid personal injury from touching printer components always unplug the printer before cleaning Do not unplug the power cord when the POWER light is on or flashing This may damage the printer Press the POWER button to turn the printer off Check the POWER light and make sure that it is not on or blinking Make sure that the POWER light is off then...

Page 293: ...293 Routine Maintenance Cleaning the Printer Remove the paper output tray and wipe the paper output area with a soft cloth 3 S400 book Page 293 Wednesday August 16 2000 12 02 AM ...

Page 294: ...ver to unlock the BJ cartridge Remove the entire BJ cartridge with the BJ tanks in place Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head area on the BJ cartridge To avoid staining your hands clothing or areas in your work site handle the BJ cartridge carefully Avoid dropping or shaking the BJ car...

Page 295: ...s off and the cartridge holder remains in the same position Now unplug the power cord from the power outlet Fix the cartridge holder with tape and the cartridge lock lever with packing material Close the front cover Lower the paper rest Remove the paper output tray 5 6 7 8 9 S400 book Page 295 Wednesday August 16 2000 12 02 AM ...

Page 296: ...uter and printer and disconnect the power cord from the printer Illustration shows use of a parallel printer cable Reattach the tape and packing material to the printer and insert the printer into its plastic bag 10 11 Packing material Tape S400 book Page 296 Wednesday August 16 2000 12 02 AM ...

Page 297: ...he packing material on either end of the printer and pack the printer into the original box If you are shipping the printer through a shipping agent mark the box with FRAGILE or HANDLE WITH CARE 12 Note S400 book Page 297 Wednesday August 16 2000 12 02 AM ...

Page 298: ...atisfactory Printer Does Not Start or Stops Mid Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon S400 book Page 298 Wednesday August 16 2000 12 02 AM ...

Page 299: ...or bottom edge Single file page prints over two or more pages Poor Color Output Straight lines are broken Printed pages curled Backs of pages stained with ink Ink blurred Printed surface scratched White streaks visible Colors streaked or uneven Last part of print job not printing Characters and figures notched gradation streaked or unnatural S400 book Page 299 Wednesday August 16 2000 12 02 AM ...

Page 300: ...J Cartridge For printing color graphs or charts with text use the BC 33e Color BJ Cartridge A clogged or worn BJ cartridge may also cause printing problems Print a Nozzle Check Pattern and check the printed patterns Printing a Nozzle Check Pattern Check 2 ARE PRINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB Open the Printer Properties dialog box and select the print mode best suited for the...

Page 301: ... Select the Color panel and change the settings such as the Matching Method Check 3 IS A RE FILLED BJ TANK INSTALLED IN THE BJ CARTRIDGE You may not be able to achieve satisfactory performance with a BJ tank that does not contain genuine Canon ink It is recommended that you use genuine Canon BJ tanks especially designed for use with the Canon BJ cartridges Replacing a BJ Tank Note Windows Macintos...

Page 302: ...ed and printed colors are extreme check the following Check 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If there are wide differences between the screen colors and printed colors one of the BJ tanks may have run out of ink or some of the print head nozzles may be clogged Print a Nozzle Check Pattern and check the results Printing a Nozzle Check Pattern Check 2 IS THE BJ TANK INSTALLED IN TH...

Page 303: ...isplayed on the screen may differ from those that are printed Make sure the correct settings are selected You may also want to click the Advanced button in the Main tab then click the Color tab and adjust the color settings such as Color Balance Output Style and Brightness If Color Adjustment is off click the checkbox to turn it on Set the Print Mode to Manual and customize the print mode settings...

Page 304: ...y box of the Print dialog box If another driver is selected click the down arrow and select Canon S400 from the pull down list If you use only the Canon S400 printer select the Canon S400 as the default printer Click Start Settings and then Printers Highlight the S400 icon and right click Click Set as default make sure a checkmark appears next to Set as default Check 2 ARE THE PRINTER AND COMPUTER...

Page 305: ...certain file the cause of the problem may be in the file or the application program you are using Rebuild the file and print it again If the rebuilt file prints correctly the original file was probably faulty If the rebuilt file does not print correctly contact the applications company Before You Call for Help S400 book Page 305 Wednesday August 16 2000 12 02 AM ...

Page 306: ...d printed in the bottom right corner or cut off at the bottom or right edge of the paper If you want to use Scaled Printing with enlargement make sure that the correct percentage is set and confirm that the Page Size selection is correct To disable Scaled Printing open the Printer Properties dialog box click the Page Layout tab and click Normal size Printing Using the Windows 98 95 Printer Driver ...

Page 307: ...PLICATION PROGRAM AND PRINTER DRIVER MATCH Set the same Page Size setting for the application program and the printer driver Open the Printer Properties dialog box click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program Windows S400 book Page 307 Wednesday August 16 2000 12 02 AM ...

Page 308: ...TIVE TAPE OR CAP BEEN REATTACHED TO THE BJ CARTRIDGE After removing the orange protective cap and tape do not attempt to re attach them to the BJ cartridge Re attaching the tape or cap can cause air bubbles trap dirt or dust and clog the ink nozzles If the protective tape or cap has been re attached remove it Install the BJ cartridge in the printer and clean the print heads immediately Check 3 DID...

Page 309: ... FAST IN THE PRINTER DRIVER Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines Open the Printer Properties dialog box Click the Advanced button in the Main tab In the Quality tab drag the slide bar to the right to select Fine When using Manual for printing click the Details button in the Printer Properties dialog box In the Quality panel drag the...

Page 310: ...and illustrations can cause printed pages to curl or warp For such cases be sure to use special media such as High Resolution Paper or Glossy Photo Paper When you use High Resolution Paper Glossy Photo Paper or other special media always load the pages with the print side whiter side facing up Only one side of these media is treated with a special coating for better ink absorption Check 2 IS THE P...

Page 311: ...or printing click the Details button in the Printer Properties dialog box Click the Color panel and use the Density slide bar to change the intensity setting Curling occurs most frequently with small paper sizes such as A5 To avoid this curling problem try not to use small paper sizes to print documents that contain photographs or illustrations Windows 1 2 3 Macintosh 1 2 Note S400 book Page 311 W...

Page 312: ...on the printer driver setting screen Open the Printer Properties dialog box and click the Advanced button in the Main tab Click the Color tab Use the Black slide bar to change the print density setting If this does not produce an improvement try using the optional BC 34e Photo BJ Cartridge to perform your printing When using Manual for printing click the Details button in the Printer Properties di...

Page 313: ...per or High Gloss Photo Film Check 2 IS THE PRINT HEAD DIRTY Clogged print head nozzles can cause ink spread and blurring so clean the print head Cleaning the Print Head Check 3 IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING The Intensity setting in the printer driver can be used to adjust print density that is the amount of ink used to print Lowering the print density setting can reduce the ...

Page 314: ...Click the Color tab Use the Intensity slide bar to change the intensity setting When using Manual for printing click the Details button in the Printer Properties dialog box In the color panel use the Density slide bar to change the print density setting Windows 1 2 3 Macintosh 1 2 S400 book Page 314 Wednesday August 16 2000 12 02 AM ...

Page 315: ...HICKNESS LEVER SET CORRECTLY When you use thick paper such as envelopes or Artist Canvas set the paper thickness lever to the Down position If the printed surface is scratched or stained on plain paper it may also help to set the paper thickness lever to the Down position Check 3 ARE YOU PRINTING ON CURLED PLAIN PAPER If curled plain paper is loaded with the curl bowing up the print heads may scra...

Page 316: ...the Advanced button in the Main tab Click the Color tab Use the Intensity slide bar to change the print density setting Check 5 ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA If you print outside the recommended printing area the print heads may scratch the bottom edge of the page To avoid problems print only in the recommended printing area When you print on High Gloss Photo Film or Back ...

Page 317: ...tion of the Nozzle Check Pattern is streaked the print head could be clogged may not be aligned properly or the BJ cartridge may be worn out If the problem persists after cleaning the print head and aligning the print head try replacing the BJ cartridge If the Nozzle Check Pattern prints normally there may be a problem in the application program For details refer to the Troubleshooting sections of...

Page 318: ...oloration you may see in a document where a large amount of ink is used Open the Printer Properties dialog box Click the Advanced button in the Main tab In the Quality tab drag the slide bar to the right toward Fine and click the OK button When using Manual for printing click the Details button in the Printer Properties dialog box In the Quality panel drag the slide bar to the right toward Fine Wi...

Page 319: ...en the Printer Properties dialog box Click the Advanced button in the Main tab In the Halftoning box under the Quality tab disable Auto if it is checked and enabled Click Diffusion and click the OK button When using Manual for printing click the Details button in the Printer Properties dialog box In the Quality panel set Halftoning to Scatter Windows 1 2 3 4 Macintosh 1 2 S400 book Page 319 Wednes...

Page 320: ...does not match the size of the paper you are using click the down arrow and select the correct size from the pull down list Check the Page Layout tab Check the Page Setup dialog box Set the same Page Size setting for the application program and the printer driver Set the Page Size that matches the Page Size setting in the application program Check 2 ARE THE COMPUTER AND PRINTER SECURELY CONNECTED ...

Page 321: ... whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver Open the WPS Driver Properties window In the Details tab select FILE in the Print to Port setting To delete the WPS driver select Programs and then Windows Printing System from the Windows Start menu and click Uninstall Windows 1 2 3 S400 book Page 321 Wednesday August 16 20...

Page 322: ...ipt printer Therefore if you use an application program that supports only PostScript the lines of characters and figures may print with unnatural notches Always use an application program that supports QuickDraw Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts When you specify the ATM fonts or TrueType fonts in the application program then cha...

Page 323: ...Does Not Start or Stops Mid Job Printer does not turn on Print job does not start Printing halts Printing starts but nothing prints Cartridge holder does not move to the center S400 book Page 323 Wednesday August 16 2000 12 02 AM ...

Page 324: ...not turn on Check 2 IS THE POWER CORD PLUGGED IN Make sure that the power cord is plugged into a power outlet Check 3 IS THE POWER OUTLET LIVE Connect another electrical device to the same power outlet If the other device operates normally the power outlet is functioning normally If you perform all these checks and the problem is not solved unplug the printer and contact the Canon Customer Care Ce...

Page 325: ... VERY LARGE FILE A very large file may require some time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job to begin Check the POWER light If the POWER light flashes green the computer is sending print data to the printer and the job is executing normally Check 3 ARE THE PRINTER AND COMPUTER SEC...

Page 326: ...ted click the down arrow and select Canon S400 from the pull down list If Canon S400 does not appear in the list you must install the printer driver If you use only the Canon S400 printer select the Canon S400 as the default printer Click Start Settings and then Printers Highlight the S400 icon and right click Click Set as default make sure a checkmark appears next to Set as default Select S400 fr...

Page 327: ...using USB Interface to connect your printer set your printer port to USBPRN Open the Printer Properties dialog box click Start select Settings and click Printers Highlight the Canon S400 icon and right click Now select Properties Click the Details tab and select LPT1 or USBPRN in the Print to the following port box LPT1 Canon BJ LPT Printer Port Windows 1 2 S400 book Page 327 Wednesday August 16 2...

Page 328: ...G FOR A LONG TIME The print heads may occasionally overheat during a long print job If the print heads overheat printing pauses at the end of a pass across the page to allow time for the print heads to cool and then restarts after a brief interval Interrupt printing at a convenient point turn the printer off and wait for at least 15 minutes for the print heads to cool If the printer overheats whil...

Page 329: ...f the tanks are empty replace them Replacing a BJ Tank Next print a Nozzle Check Pattern to check the status of the print heads and clean the print heads Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is not solved replace the BJ cartridge Replacing a BJ Cartridge If you can print a Nozzle Check Pattern check that the printer is connected to the computer securely If the con...

Page 330: ...nge protective tape is not removed from the BJ cartridge ink cannot be ejected from the BJ cartridge Remove the BJ cartridge and check the print head If the tape has not been removed remove it Align the print head before you resume printing Replacing a BJ Cartridge Aligning the Print Head S400 book Page 330 Wednesday August 16 2000 12 02 AM ...

Page 331: ...s green If the POWER light is off turn on the printer If you have just turned on the printer and the POWER light flashes green the printer is warming up Wait until the POWER light stops flashing Check 2 HAS THE FRONT COVER BEEN OPEN LONGER THAN 10 MINUTES If the front cover remains open longer than 10 minutes the cartridge holder automatically returns to the home position to prevent the print head...

Page 332: ...roubleshooting Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Paper skews during feeding Multiple sheets feed together Paper jams S400 book Page 332 Wednesday August 16 2000 12 02 AM ...

Page 333: ...nds on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Check 3 DID YOU RAISE THE PAPER REST Before you load media other than envelopes in the auto sheet feeder you should always raise the paper rest If you do not raise the paper rest before loading the media does not completely enter the paper feed slot during feeding Check 4 IS THE PAPER FOL...

Page 334: ...u exceed the prescribed number of sheets Check 2 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With the Printer Check 3 IS THE PAPER GUIDE SET CORRECTLY If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or may jam in the printer Th...

Page 335: ...SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Check 3 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With the Printer Check 4 ARE...

Page 336: ...e paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds open the front cover and remove all the fragments of paper Close the front cover load the paper and then press the RESUME button 1 2 S400 book Page 336 Wednesday August 16 2000 12 02 AM ...

Page 337: ...e print job again Paper within the range of 17 to 28 lb 64 to 105 g m2 can be loaded in the auto sheet feeder Media Sizes You Can Use With the Printer To avoid misfeeds and paper jams do not load wrinkled folded or curled paper in the auto sheet feeder Media Types You Cannot Use With the Printer Note S400 book Page 337 Wednesday August 16 2000 12 02 AM ...

Page 338: ...per paper jam paper feed error Three flashes Paper jam Four flashes BJ cartridge out of ink Five flashes BJ cartridge not installed correctly Six flashes BJ cartridge not installed Seven flashes BJ cartridge defective Eight flashes Waste ink absorber almost full The POWER light flashes orange and green alternately Service error S400 book Page 338 Wednesday August 16 2000 12 02 AM ...

Page 339: ...d press the RESUME button If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed If the paper is not feeding into the auto sheet feeder adjust the paper guide and insert the paper Three flashes Paper jam If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed Note S400 book Page 339 Wednesday Augus...

Page 340: ...ge not installed The BJ cartridge is not installed Select and install a BJ cartridge according to the work you are doing Seven flashes BJ cartridge defective There is a problem with the BJ cartridge installed in the printer Remove the BJ cartridge and check that the contacts on the BJ cartridge and cartridge holder are clean Also check that the orange protective tape has been removed from the prin...

Page 341: ...waste ink absorber replaced immediately Getting Help From Canon When the waste ink absorber becomes full the POWER light flashes orange and green alternately and printing will no longer be possible Call the Canon Customer Care Center The POWER light flashes orange and green alternately Service error A service error means the printer requires the attention of a qualified technician Count the number...

Page 342: ...Troubleshooting An Error Message Appears Error writing to LPT1 or USBPRN Application error general protection fault Other error messages Windows Windows S400 book Page 342 Wednesday August 16 2000 12 02 AM ...

Page 343: ...R CONNECTED PROPERLY Check the connections of the printer cable at the computer and the printer Check 3 IS PRINT SPOOLING OPERATING CORRECTLY Cancel spooling and send the print job directly to the printer Open the Printer Properties dialog box from the Start menu click Start select Settings and click Printers Highlight the Canon S400 icon and right click Select Properties Click the Details tab and...

Page 344: ...bled An error occurs if this item is disabled Read the message under Device Status and verify that no problem is indicated Click the Resources tab and read the message under Conflicting device list If a conflict is indicated reconfigure the competing device to another port When you are using the USB interface Right click the My Computer icon and then select Properties from the pop up menu Click th...

Page 345: ...essage appears To check the printer port setting open the Printer Properties dialog box and click the Details tab If LPT1 is displayed in the Print to the following port box the printer port is set to the parallel port If USBPRN nn nn numerals is displayed in the Print to the following port box the printer port is set to the USB port If the printer port setting does not match the interface connect...

Page 346: ... Start point to Settings and click Printers If a WPS driver is installed right click the icon and then select Properties from the pop up menu Click the Details tab and check the Print to the following port setting If the selected port is the port also used by the S400 change the WPS driver port setting to FILE or delete the WPS driver 1 2 3 S400 book Page 346 Wednesday August 16 2000 12 02 AM ...

Page 347: ...PPLICATION PROGRAMS RUNNING IN THE BACKGROUND If you are running several application programs at the same time there may not be enough memory available for the print job Quit the other application programs and try again Check 3 DOES THE COMPUTER HAVE SUFFICIENT MEMORY Make sure that you have the required amount of memory installed for the application program you are using to print For details refe...

Page 348: ...u try to print a particular file there may be a problem in the file or the application program Rebuild the file and try printing it again If there is no problem with the new file the old file was probably faulty If the same error occurs with the new file call either the software company or the Canon Customer Care Center Before You Call for Help Check 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY The...

Page 349: ... correcting the problem click the Next button to see the next screen or click the Back button to see the previous screen Check 2 AN ERROR DISPLAYED IN ANY SCREEN OTHER THAN THE BJ STATUS MONITOR One of the following messages may be displayed Delete any unneeded files to make more disk space available Checking the amount of free space on hard disk Quit any other application programs you are running...

Page 350: ...NY ERROR NUMBER XXXX DISPLAYED Error number 202 displayed Sufficient memory not available for the application program Check that the required amount of memory is allocated to the application program If there is not enough memory installed install more memory Refer to your computer documentation for information on installing additional memory Cannot read printer driver Background printing failed Ap...

Page 351: ...r details on installing the printer driver Error number 300 displayed Check the following Printer is turned on Printer cable is connected securely Make sure that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in the Chooser Select the Chooser from the Apple menu Click the S400 icon Make sure that S400 is specified in the Co...

Page 352: ...352 Troubleshooting Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing S400 book Page 352 Wednesday August 16 2000 12 02 AM ...

Page 353: ...ing installation and you had to shut down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Windows and then reinstall the printer driver Check 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING The installation program may not execute successfully if it is run with other applications running in the background Before you run the inst...

Page 354: ...u install the printer driver from Run in the Start menu specify the CD ROM drive and file name Setup exe correctly The drive name E for example varies according to how your system is set up Check 4 IS THERE A PROBLEM WITH THE S400 CANON CREATIVE CD ROM The S400 Canon Creative CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows...

Page 355: ...the computer and printer The printer cable must be capable of bi directional data transfer Check 2 IS THE BI DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER Check the bi directional option Open the Printer Properties dialog box from the Start menu Click the Details tab and click the Spool Settings button In the Spool Settings dialog box click the button for Enable bi directional support for this...

Page 356: ...eeded files to create more space Checking the amount of free space on hard disk If you are unable to make more space available on your hard disk by deleting files turn background printing off Check 2 IS BACKGROUND PRINTING ENABLED IN THE PRINTER DRIVER Open the Printer Properties dialog box then click the Page Layout tab Check Background Printing in the Background checkbox Select Chooser from the ...

Page 357: ...357 Troubleshooting Before You Call for Help Narrowing down the problem Checking the printing environment S400 book Page 357 Wednesday August 16 2000 12 02 AM ...

Page 358: ...e problem other than the printer If the printer is operating normally and the settings in the application program are also correct there may be a problem with a printer cable or in the computer system for example memory hard disk or interface Contact your computer manufacturer Application program problem Problems that arise only when you use a particular application program are probably caused by ...

Page 359: ...led hard disk capacity and amount of free space on hard disk and the printer driver version number Checking the Windows version and memory capacity Right click the My Computer icon and select Properties from the pop up menu On the General tab note the system name version number and memory capacity Select About This Computer from the Apple menu Windows 1 2 Macintosh S400 book Page 359 Wednesday Aug...

Page 360: ... Right click the icon of the hard disk and select Properties from the pop up menu On the General tab check the hard disk capacity and the amount of free space On the desktop click the icon of the hard disk Select Get Info from the File menu Select General Information Windows 1 2 3 Macintosh 1 2 3 S400 book Page 360 Wednesday August 16 2000 12 02 AM ...

Page 361: ...Properties from the pop up menu Click the Main tab and click the About button The version number of the printer driver is displayed Double click the Extensions Folder in the System Folder and then select the S400 icon Select Get Info from the File menu Select General Information The version number of the printer driver is displayed Windows 1 2 3 Macintosh 1 2 3 S400 book Page 361 Wednesday August ...

Page 362: ...r products still under warranty 1 757 413 2848 Technical support 7 days a week excluding holidays for products no longer under warranty for 24 99 per call 1 800 423 2366 or for 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 For information about extending your Canon service and support up to an additional two years call 1 800 385 2155 or visit our Web Site at www ccsi canon com with...

Page 363: ...363 Specifications Specifications General Specifications System Requirements S400 book Page 363 Wednesday August 16 2000 12 02 AM ...

Page 364: ... 1440 horizontal 720 vertical dpi Print speed printing with Canon standard pattern Black up to 9 ppm Color up to 4 ppm Print direction Bi directional Print width 8 0 in 203 2 mm max Receive buffer 128 KB max Interface parallel IEEE 1284 compatible S400 book Page 364 Wednesday August 16 2000 12 02 AM ...

Page 365: ... 1284 compatible Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors Amphenol 30360 or equivalent Recommended USB printer cable Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Acoustic noise level Less than approx 45 dB per ISO 9296 S400...

Page 366: ...5 C Humidity 5 to 90 RH no condensation Power supply USA Canada AC 120V 60Hz Power consumption Off Approx 1W AC 230 10 Approx 1W AC 120V Standby Approx 3W AC 230 10 Approx 3W AC 120V Printing Approx 30W Dimensions with paper rest and paper output tray retracted 16 5 12 0 6 6 W D H 418 306 169 mm W D H Weight Approx 8 16 lb 3 7 kg S400 book Page 366 Wednesday August 16 2000 12 02 AM ...

Page 367: ...ets max Banner Paper 1 sheet 2 to 6 sheets in length Glossy Photo Cards 1 sheet Glossy Photo Paper 10 sheets max Greeting Cards 1 sheet High Gloss Photo Film 1 sheet High Resolution Paper 80 sheets max Magnet Sheet 1 sheet Transparencies 30 sheets max T Shirt Transfer 1 sheet Envelopes 10 pieces max S400 book Page 367 Wednesday August 16 2000 12 02 AM ...

Page 368: ...0 0 to 584 2 mm Weight 17 to 28 lb 64 to 105 g m2 Thickness 0 24 0 6 mm max Canon Specialty Papers Artist Canvas Back Print Film Banner Paper Brilliant White Paper Bubble Jet Paper water resistant Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Photo Film High Resolution Paper Magnet Sheets Transparencies T Shirt Transfers S400 book Page 368 Wednesday August 16 2000 12 02 AM ...

Page 369: ... mode 180 360 720 1440 dpi BJ Cartridges BC 33e Color BJ Cartridge Nozzles 48 per color Ink colors Black Cyan Yellow Magenta BC 34e Photo Color BJ Cartridge Nozzles 48 per color Ink colors Photo Black Photo Cyan Photo Magenta Yellow Black BJ Cartridge BC 30e Nozzles 60 Ink colors Black only S400 book Page 369 Wednesday August 16 2000 12 02 AM ...

Page 370: ...space Windows 2000 Pentium processor 133MHz or faster 3 2MB RAM for Professional 64MB RAM for Server 38MB free hard disk space Windows NT 4 0 Pentium 16MB RAM 38MB free hard disk space Macintosh Macintosh with USB Mac OS 8 1 or later 10MB RAM 21MB free hard disk space S400 book Page 370 Wednesday August 16 2000 12 02 AM ...

Page 371: ...000 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computer with Mac OS 8 1 or later which is preinstalled by a computer manufacturer on purchase When using an iMac running under Mac OS 8 1 the system must be upgraded using iMac Firmware 1 0 which can be downloaded from the home page of Apple Computer Inc Speci...

Page 372: ...or Image Scanner Cartridge Using the Optional IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems S400 book Page 372 Wednesday August 16 2000 12 02 AM ...

Page 373: ...Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image S400 book Page 373 Wednesday August 16 2000 12 02 AM ...

Page 374: ...nal IS 32 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards Photograph Wallpaper for your computer Home page Greeting card S400 book Page 374 Wednesday August 16 2000 12 02 AM ...

Page 375: ...an run the IS Scan Plus utility program directly as a stand alone application program The IS Scan Plus utility program allows you to scan edit enhance and save the image data To use the scanner cartridge you must install the IS Scan software You can run the IS Scan driver from within a TWAIN compliant graphics application or you can run it directly as a stand alone program TWAIN is an industry int...

Page 376: ...items IS 32 Color Image Scanner Cartridge The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts Optical components Electrical contacts Caution S400 book Page 376 Wednesday August 16 2000 12 02 AM ...

Page 377: ... the scanner cartridge you need to run the white level calibration You will also run calibration when the white level calibration data needs to be updated Scanning Holder You can use this holder to hold a photo or other small image you wish to scan The holder is two layers one being a clear plastic cover to protect photographs S400 book Page 377 Wednesday August 16 2000 12 02 AM ...

Page 378: ...r Driver is installed on your computer before you proceed with the following instructions Insert the S400 Canon Creative CD ROM in your CD ROM drive Double click the S400 icon on your desktop You ll see this screen 1 2 12 Optional IS 32 fm Page 378 Thursday August 24 2000 10 45 PM ...

Page 379: ...379 Using the Scanner Installing the IS Scan Software Click the Manuals Supplies and Help button You ll see this screen 3 12 Optional IS 32 fm Page 379 Thursday August 24 2000 10 45 PM ...

Page 380: ...Installing the IS Scan Software Click Canon Accessories and Papers You ll see this screen Click the Install IS 32 Driver button Follow the instructions on the screen 4 5 6 S400 book Page 380 Wednesday August 16 2000 12 02 AM ...

Page 381: ...ectrical contacts To avoid damaging the scanning head of the scanner cartridge do not store the scanner cartridge in an Ink Cartridge Storage Box The pad for the BJ cartridge print head inside the container is covered with ink that could damage the scanning head of the scanner cartridge Optical components Electrical contacts Caution S400 book Page 381 Wednesday August 16 2000 12 02 AM ...

Page 382: ...ridge lock lever to unlock the BJ cartridge Remove the BJ cartridge To avoid staining your hands clothing or work area handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Store the BJ cartridge in the Ink Cartridge Storage Box Insert the scanner cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place 1 2 3 Caution 4 Lock lever 12 Opt...

Page 383: ...pplication program IS Scan launches from within the application program If you use IS Scan Plus select Programs from the Start menu first Point to IS Scan Plus and then select IS Scan Plus For Macintosh Users If you use a TWAIN compliant graphics application program launch the TWAIN compliant application program first IS Scan launches from within the application program If you use IS Scan as a sta...

Page 384: ... Sheet Insert the image you wish to scan into the scanning holder then load the scanning holder into the auto sheet feeder Loading an Image Scan the image Scanning an Image Scanning an Image Save the scanned image Now you can install the BJ cartridge and print the scanned image 3 4 5 Windows Macintosh 6 7 S400 book Page 384 Wednesday August 16 2000 12 02 AM ...

Page 385: ...olor balance of scanned images White level calibration is required when the scanner cartridge is used for the first time and when the white level calibration data needs to be updated When white level calibration is needed you will see this screen when you click the Prescan or Scan button Windows Macintosh S400 book Page 385 Wednesday August 16 2000 12 02 AM ...

Page 386: ...cropped corner at upper left Click the OK button on your screen When the white calibration sheet is ejected from the paper output tray White Level Calibration processing is complete Click the OK button 1 Scanning holder White calibration sheet 2 3 S400 book Page 386 Wednesday August 16 2000 12 02 AM ...

Page 387: ...ak neutral detergent solution and then wipe its wet surface off with a dry soft cloth The white level calibration data is stored into memory and used for maintaining the correct color balance of scanned images When a message appears and prompts you to load the white calibration sheet click the OK button and perform white level calibration You can also initiate White Level Calibration from the IS S...

Page 388: ...m The maximum thickness of the image must be within 0 12 inch 0 45 mm including the scanning holder The scanning holder is 0 008 inch 0 2 mm thick so the image you wish to scan must be less than 0 01 inch 0 25 mm thick To prevent possible damage to the printer or scanner cartridge do not scan an image with paper clips or staples Legal size paper is not supported Paper size Scanning area Letter 8 5...

Page 389: ...e scanning holder in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity When you load the scanning holder on the printer be sure to set the paper thickness lever to the down or envelope position Scanning with the lever set incorrectly will adversely affect the print quality Load the scanning holder in the auto sheet feeder of the printer 1 2 3 S400 b...

Page 390: ... Adjust the paper guide to the left edge of the scanning holder To prevent possible damage to the scanning holder always insert the seamed side into the auto sheet feeder first 4 Caution S400 book Page 390 Wednesday August 16 2000 12 02 AM ...

Page 391: ... Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image S400 book Page 391 Wednesday August 16 2000 12 02 AM ...

Page 392: ...ary according to the application program you are using Install the IS 32 Color Image Scanner Cartridge in the printer Installing the Scanner Cartridge Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning such as Acquire or TWAIN from the menu of the application program The main IS Scan dialog box displays Note 1 2 S400 book Page 392 Wednesday August ...

Page 393: ...termine whether or not an image can be scanned properly or to test the effects of image adjustments If the image is slanted or a portion of the image is cut off in the preview area click the Clear button Load the image correctly and click the Prescan button again To scan only a portion of the image you can drag the mouse to specify the portion The specified portion is called a Selection Box and on...

Page 394: ...ointer within the Selection Box and drag the mouse to the desired position To resize the Selection Box point to a corner of the Selection Box and then drag the mouse You can confirm the dimensions of the Selection Box in the Image Size box The minimum size of the Selection Box is 1 1 25 4 mm 25 4 mm Note S400 book Page 394 Wednesday August 16 2000 12 02 AM ...

Page 395: ...f you specified a Selection Box in step 5 only that portion of the image is scanned After scanning is complete click the Transfer button to transfer the image data to the TWAIN compatible graphics application program Adjust edit or enhance the image in the application program as needed 6 7 8 S400 book Page 395 Wednesday August 16 2000 12 02 AM ...

Page 396: ...f you are using this type of application program read the documentation of the application program carefully and perform prescanning or normal scanning After launching IS Scan from within a TWAIN compatible application program do not close the application program If you do the system may not be able to respond To quit IS Scan select Exit Driver from the Settings menu Note S400 book Page 396 Wednes...

Page 397: ...ng Mode Select the most appropriate icon in the Scanning Mode box of the main IS Scan dialog box according to your scanning purpose Scanning Mode Purpose Image Type Resolution Edge Emphasis Character Emphasis Color Matching Prescan Mode Standard setting for scanning a color image Color 180 dpi Off Off On Grayscale Standard setting for scanning a monochrome image Grayscale 180 dpi Off Off Off Grays...

Page 398: ... converting a monochrome image into the data suitable for facsimile transmission Monochrome 200 dpi Off On Off Monochrome Scans by converting a monochrome image into the data suitable for OCR input Monochrome 360 dpi Off On Off Monochrome Suitable for scanning an image that consists mostly of text Monochrome 180 dpi On Off Off Monochrome Used for customizing the settings for special scanning jobs ...

Page 399: ...g Mode box of the main dialog box the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs Open the main IS Scan dialog box Click the Custom button in the Scanning Mode box This displays the Custom dialog box 1 2 S400 book Page 399 Wednesday August 16 2000 12 02 AM ...

Page 400: ... size The 90 dpi setting is sufficient for viewing images on a screen The 180 dpi setting is sufficient for printing images Threshold Determines the intensity of halftones for monochrome images Drag the slide bar to the left for a lighter image or drag it to the right for a darker image The Threshold option is available only when the Image Type is set for Monochrome and Character Emphasis is off E...

Page 401: ...pts to match the colors of the scanned image with the selection in the Monitor Type box in order to attain a better match between the colors you see on the monitor and the colors you see in your printout This option is available only when the Image Type is set for Color Monitor Type Displays the name of the monitor profile currently in use To select another monitor type setting click the down arro...

Page 402: ... OK button to return to the main dialog box Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer then click the Scan or Prescan button 4 5 S400 book Page 402 Wednesday August 16 2000 12 02 AM ...

Page 403: ...art scanning Saving the Settings to a File Save the Page Size Scanning Mode and Image Size settings in the main IS Scan dialog box as a file Specify the desired settings in the Paper Size Scanning Mode and Image Size boxes Select Save Settings File from the Settings menu Select the folder in which the file is to be saved Enter a File name Click the Save button 1 2 3 4 5 S400 book Page 403 Wednesda...

Page 404: ...S Scan dialog box When you open the file while an image is displayed in the preview area the prescanned or scanned image is discarded Prescan or scan the image again Select Save Settings File from the Settings menu when you have changed the settings and you wish to overwrite the current file and save all the current settings to it Select Save Settings File As from the Settings menu when you have c...

Page 405: ...en the white level calibration data needs to be updated Select White Level from the Option menu of the main IS Scan dialog box When a message appears insert the white calibration sheet into the auto sheet feeder of the printer Using the White Calibration Sheet Click the OK button When the white calibration sheet is ejected from the paper output tray the White Level Calibration process is complete ...

Page 406: ... mode such as ECP 1 or ECP 2 If the printer is connected using the USB interface Device Information displays USB as the communication mode Enlarging the Scanned Image in the Preview Area To enlarge the scanned image in the preview area click the Enlarge icon key or select Large from the View menu To return to the original size click the Standard icon key or select Normal from the View menu Using O...

Page 407: ...and save an image acquired by the IS Scan scanner driver You can use IS Scan Plus if you do not have a graphics application program Launching IS Scan Plus Select Programs from the Start menu then click IS Scan Plus Select IS Scan Plus The main IS Scan Plus screen appears 1 2 S400 book Page 407 Wednesday August 16 2000 12 02 AM ...

Page 408: ... Scan and edit an image other than a photographic print Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system and information on the communication mode 3 S400 book Page 408 Wednesday August 16 2000 12 02 AM ...

Page 409: ...turned on and click the Device Information button If the printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 If the printer is connected using the USB interface Device Information displays USB as the communication mode Closing IS Scan Plus When you wish to close IS Scan Plus click the Exit button in the upper right of the main s...

Page 410: ...s Returns to the main IS Scan Plus screen Moves back to the previous screen Displays the Edit screen Editing a Scanned Image Prints a scanned image Printing a Scanned Image Saves a scanned image Saving a Scanned Image S400 book Page 410 Wednesday August 16 2000 12 02 AM ...

Page 411: ...scanned image before printing Click the Copy button in the main IS Scan Plus screen The Copy screen displays Specify any required settings Select Color or Monochrome in the Document Type box Select Fine or Fast in the Copy Mode box Select the paper size in the Paper Size box The Copies box is disabled 1 2 S400 book Page 411 Wednesday August 16 2000 12 02 AM ...

Page 412: ...ify any printer settings Using the Windows 98 95 Printer Driver When you click the Copy button a message box appears Click OK in the message box to confirm that the scanner cartridge is installed Copying begins Another dialog box appears to remind you to remove the scanner cartridge and install the BJ cartridge according to your print job Also make sure paper is loaded in the auto sheet feeder of ...

Page 413: ...o make a copy of another image using the same settings click the Copy button When a confirmation message appears click the Yes button and repeat the procedure described above To make a copy using different settings click the Clear button to clear the copied image from the preview area Repeat the procedure described above 6 Note S400 book Page 413 Wednesday August 16 2000 12 02 AM ...

Page 414: ...ge feature to scan an image other than a photographic print You can also edit enhance save and print the scanned image Click the Capture Image button in the main IS Scan Plus screen This displays the Capture Image screen 1 S400 book Page 414 Wednesday August 16 2000 12 02 AM ...

Page 415: ... as a snapshot Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Select the paper size in the Paper Size box Insert the image you wish to scan in the scanning holder and then load it in the auto sheet feeder of the printer Click the Prescan button The remaining steps are similar to those descri...

Page 416: ... Photo button in the main IS Scan Plus screen The Capture Photo screen displays By default a Selection Box displays in the Preview Area To delete the Selection Box point to any location in the Preview Area and right click your mouse Specify these settings Select Color or Black White in the Photo Type box Select Regular or Panorama in the Photo Size box 1 2 S400 book Page 416 Wednesday August 16 20...

Page 417: ... you wish to scan into the scanning holder and then load it in the auto sheet feeder of the printer Click the Prescan button The remaining steps are similar to those described for Scanning an Image Scanning an Image 3 4 S400 book Page 417 Wednesday August 16 2000 12 02 AM ...

Page 418: ...nd whether you used the Capture Photo or Capture Image feature for scanning You can edit or enhance the image displayed in the Preview Area Click the Edit button in the main IS Scan Plus screen The Edit screen displays You can select these editing options For details on each feature use the online Help for IS Scan Plus Contrast Brightness Adjusts the brightness and contrast of an image 1 2 S400 bo...

Page 419: ...phasizes selected edges and de emphasizes all other edges of an image Pixelize Squares off all the pixels in an image to lower resolution and makes the pixels appear larger to create a mosaic tile effect Posterize Reduces the number of colors in an image Low Relief Applies special options to create a three dimensional effect in the image Background Allows you to add a background to a monochrome im...

Page 420: ...nd when a monochrome image is captured Edit or enhance the image as required Click the Apply button to apply the effect to the image in the Preview Area To undo the settings click one of the undo buttons Undo All Click once to undo all editing effects and restore the original in the Preview Area Undo Previous Click once to undo the previous editing effect click repeatedly to undo each previous edi...

Page 421: ...d using the Capture Image or Capture Photo feature Remove the scanner cartridge and install the BJ cartridge according to your print job Click the Print button on the IS Scan Plus screen If you are using Capture Image the Print dialog box appears S400 book Page 421 Wednesday August 16 2000 12 02 AM ...

Page 422: ...age If you are using Capture Photo the Photo Print Options dialog box appears Click Print Setting to change the printer settings or click Print to print the image Opening the Printer Properties Dialog Box S400 book Page 422 Wednesday August 16 2000 12 02 AM ...

Page 423: ...saved image for pasting into another document or for attaching to your e mail or a home page on the Internet You can save the image displayed in the Preview Area Click the Save button This displays the Save As dialog box Select the folder in which you wish to save the image Enter a File name 1 2 3 S400 book Page 423 Wednesday August 16 2000 12 02 AM ...

Page 424: ...a Scanned Image Click the down arrow for Save as type and select a format for the file You can select one of the following file formats Bitmap BMP JPEG JPG TIFF TIF Click the Save button 4 5 S400 book Page 424 Wednesday August 16 2000 12 02 AM ...

Page 425: ... Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying an Image Applying Special Effects to an Image Other IS Scan Functions Using the Copy Utility S400 book Page 425 Wednesday August 16 2000 12 02 AM ...

Page 426: ...lication software Start the application software and then select New from the File menu Then open the menu you use to scan images Install the scanner cartridge in the printer To open the dialog box for selecting a TWAIN compatible input device you normally select Import and then select TWAIN Select from the File menu The Select a source dialog box is displayed Click the IS Scan S400 icon and then ...

Page 427: ...he IS Scan functions Click this button to change the settings for a scanned image or to edit a scanned image Image Control Panel Brightnessand Contrast Preview Area Menu Button Scan Button Save Button Halt Button Help Button Information Box S400 book Page 427 Wednesday August 16 2000 12 02 AM ...

Page 428: ... Halt button Click this button to cancel scanning Information box Displays the settings related to image scanning To perform scanning using other settings click the Menu button and then select Settings Help button Click this button to display helpful explanations about the IS Scan functions Brightness and Contrast Click this button to adjust the degree of brightness of an image Image Control Panel...

Page 429: ...nned Click on Paper Size to select a size that approximates the image to be scanned Click on Scanning Mode to select the item that best approximates the image to be scanned Changing the Scanning Mode Place a check mark in the Prescan check box Prescan performs a quick scan so you can check the image You can disable this function 1 2 S400 book Page 429 Wednesday August 16 2000 12 02 AM ...

Page 430: ... scanned in the printer and then click the Prescan button You see the image displayed in the Preview Area If you only want to scan part of the object drag the mouse within the Preview Area to select the part to be scanned The Selection Box indicates the area that will be scanned 3 4 5 S400 book Page 430 Wednesday August 16 2000 12 02 AM ...

Page 431: ...in the selected area you can move the area by dragging If you position the cursor over one of the lines indicating the selected area you can change the size of the selected area by dragging that line in or out The minimum size of the selected area is 1 1 25 4 mm by 25 4 mm The size of the selected range is displayed in the Image Control Panel Place the image to be scanned in the printer and click ...

Page 432: ...pplication software Edit the image data as required prior to printing or saving it Some application programs do not display the main IS Scan dialog box but display their own scanning screen In this case refer to the documentation supplied with the scanning software Do not close an application program that started IS Scan while IS Scan is still running This may cause the system to lock up 7 Note S4...

Page 433: ...can You can use IS Scan as a stand alone program to scan and edit images Starting IS Scan Turn on the printer and install the scanner cartridge Double click the IS Scan folder Double click the IS Scan icon 1 2 3 S400 book Page 433 Wednesday August 16 2000 12 02 AM ...

Page 434: ...s With IS Scan IS Scan starts and the main dialog box displays The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software S400 book Page 434 Wednesday August 16 2000 12 02 AM ...

Page 435: ...435 Using the Scanner With Macintosh Scanning Images With IS Scan Saving Scanned Images Click the Save button 1 S400 book Page 435 Wednesday August 16 2000 12 02 AM ...

Page 436: ...ry settings Select the location to which you want to save your image Enter a name for the image data in Name Click the drop down box in Format to select PICT JPG or TIFF Click the Save button The image data is saved into a file 2 3 S400 book Page 436 Wednesday August 16 2000 12 02 AM ...

Page 437: ... the image to be scanned Scanning Mode Use Image Type Resolution Edge Emphasis Color Matching Prescan Mode DTP Color Standard setting used when a color draft is to be scanned Color 180 dpi Off On Execute Grayscale Photo Recommended when scanning a photograph Color 360 dpi Off On Execute Color DTP B W Standard setting used when a black white draft is to be scanned Grayscale 180 dpi Off Off Grayscal...

Page 438: ...t Enhanced 200 dpi Off Off Black White OCR Scans by converting a monochrome image into the data suitable for OCR input Black White Text Enhanced 360 dpi Off Off Black White Custom Selected when a specific range of settings are to be made Customizing the Scanning Settings By default Prescan is disabled Once enabled Black White is the default Prescan Mode You can select a Prescan Mode of Color Grays...

Page 439: ...en you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Note S400 book Page 439 Wednesday August 16 2000 12 02 AM ...

Page 440: ...ck the Menu button in the main dialog box and then select Settings Click the drop down box in Scanning Mode and then select Custom Make the appropriate settings for the image to be scanned Image Type Select a mode according to the image to be scanned You can select Color Grayscale Black White or Black White Text Enhanced 1 2 3 S400 book Page 440 Wednesday August 16 2000 12 02 AM ...

Page 441: ... will be darker Prescan Place a check mark in the Prescan check box to perform the prescan The scanning mode can be set to Black White Grayscale or Color Color Matching This function is effective only when Image Type is set to Color When this function is enabled the colors are adjusted according to the monitor when the image is scanned The monitor itself is set with the system feature of ColorSync...

Page 442: ...n you want to paste an image into documents created with application software that is not TWAIN compatible Copying an Image Click the Menu button in the main dialog box Select Edit and then select Copy The image data is copied to the clipboard To use an image copied to the clipboard start your application software and then select Paste from the Edit menu 1 Note S400 book Page 442 Wednesday August ...

Page 443: ... range of functions Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer Adjusting the Brightness and Contrast Click the Brightness and Contrast button in the main dialog box The Brightness and Contrast dialog box displays 1 S400 book Page 443 Wednesday August 16 2000 12 02 AM ...

Page 444: ...the right makes the image brighter Contrast Moving the slide bar to the left reduces the contrast of the entire image while moving it to the right increases the contrast After making the adjustment click the Apply button to change brightness and contrast of the image displayed within the preview area Once you are satisfied with the adjustment click the OK button 2 3 4 S400 book Page 444 Wednesday ...

Page 445: ...also available Click the Menu button in the main dialog box select Image and then select the desired function from the submenu Sharpen Sharpens an image to make it clearer Soften Softens the edges of an image Despeckle Removes speckling from an image making any such areas less noticeable Invert Inverts the colors of an image to produce a negative of the original You can check the effect of the adj...

Page 446: ...n the main dialog box select Enhance and then select the desired function from the submenu Edges Emphasizes the edges of a photograph or line drawing Lines Emphasizes only lines in a specific direction Pixelize Applies a mosaic effect to an image Posterize Reduces the number of colors and simplifies the image Low Relief Creates a low relief version of the image When you select one of these functio...

Page 447: ...ample of the screen displayed when you select Edges The operation is the same when any other function is selected You can check the approximate result of the selection in the Preview Area For details of each function refer to the explanation displayed when you click the Help button 2 S400 book Page 447 Wednesday August 16 2000 12 02 AM ...

Page 448: ...ck the Menu button and then select Undo Then select either of the following Last Only the function applied immediately before is cancelled If you perform editing two or more times only the function that you selected most recently is cancelled All All the applied functions are cleared and the original image is restored 3 Note S400 book Page 448 Wednesday August 16 2000 12 02 AM ...

Page 449: ...tion sheet in the printer Place the white calibration sheet in the printer and then click the OK button The calibration sheet is scanned and the calibration is performed You can also initiate this operation whenever necessary Click the Menu button in the main dialog box and then select Settings Click the White Level button When the message appears place the white calibration sheet in the printer U...

Page 450: ...Using the Online Help Clicking the Help button on the main dialog box displays helpful explanations of the functions of IS Scan You can also display the Help by clicking the Menu button then Help and Help again S400 book Page 450 Wednesday August 16 2000 12 02 AM ...

Page 451: ...r saved the process from scanning to printing is completed quickly and easily Installing the Copy Utility To use the Copy Utility you must first copy the folder including the necessary files to any location Load the S400 Canon Creative CD ROM into the CD ROM driver on your Macintosh Double click on the Copy Utility folder 1 2 S400 book Page 451 Wednesday August 16 2000 12 02 AM ...

Page 452: ...on Now you can start the Copy Utility at any time To use the Copy Utility the printer driver and IS Scan scanner driver must also be installed Starting the Copy Utility Turn on the printer and install the scanner cartridge Click the Copy Utility folder 3 Note 1 2 S400 book Page 452 Wednesday August 16 2000 12 02 AM ...

Page 453: ...453 Using the Scanner With Macintosh Using the Copy Utility Click the Copy Utility icon The Copy Utility starts and the main dialog box displays 3 S400 book Page 453 Wednesday August 16 2000 12 02 AM ...

Page 454: ... Paper High Resolution Paper or Transparency Set Brightness as necessary Move the slide bar to the right and left to set the brightness Place the image to be copied in the printer then click the Copy button Scanning starts When the message appears remove the scanner cartridge and replace it with a BJ cartridge according to the printing settings Place a blank sheet of paper in the printer and click...

Page 455: ...the same settings click the Copy button and follow the instructions on the screen To perform copying with different settings click the Reset button and follow the instructions on the screen Ending the Copy Utility To close the Copy utility click the close box or the Quit button Note Close box S400 book Page 455 Wednesday August 16 2000 12 02 AM ...

Page 456: ...anner Problems Scanner Problems Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN Compatible Application Program Other Scanner Problems S400 book Page 456 Wednesday August 16 2000 12 02 AM ...

Page 457: ...nned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors or Is Too Light or Too Dark S400 book Page 457 Wednesday August 16 2000 12 02 AM ...

Page 458: ...Clean the scanning holder using a soft cloth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If the scanning holder is scratched or damaged replace it You can purchase a scanning holder for A4 LTR size images Visit the Canon Web site to find out about accessories and supplies www ccsi canon com Check 3 ARE YOU SCANNING THICK PAPER The ima...

Page 459: ...d image The greater the number of dots used to draw an image the higher the precision and the quality of the scanned image becomes For a better quality image select a greater number The scanning speed becomes slower and the file size of the scanned image becomes larger when you use a higher resolution Changing the Scanning Mode Changing the Scanning Mode Windows Macintosh S400 book Page 459 Wednes...

Page 460: ...THE BRIGHTNESS AND CONTRAST Depending on the image you scan a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors Adjust the brightness and contrast When you are using IS Scan Plus use the online Help When you are using a TWAIN compatible graphics application program see the User s Manual for the ap...

Page 461: ... the grades of the density and white may not be recognized as white When you scan a monochrome image always set DTP B W in the Scanning Mode so the scanner can scan using only two values between white and black For details on how to set Black White in the Scanning Mode use the online Help Changing the Scanning Mode Changing the Scanning Mode Windows Macintosh S400 book Page 461 Wednesday August 16...

Page 462: ...placed in the proper scanning area Check 2 DID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of the image you scan parts of the image will be missing If you place the image outside the scanning area parts of the image may not be aligned properly Always check that the image is set within the proper scanning area S400 book Page 462 Wednesday August 16 200...

Page 463: ...R Check the number of display colors as follows From the Start menu select Settings and then select Control Panel Double click the Display icon then click the Settings tab Check that Colors is set to High Color or True Color in the Colors box Check the Color Depth setting as follows From the Apple menu select Control Panels Select Monitors Sound Check that Thousands or Millions are set for Color D...

Page 464: ...ed on your display and the actual colors in the scanned image You can enable Color Matching when the Scanning Mode is set for Color Check that Color Matching is enabled Click the Custom Setting button Make sure that Color Matching is enabled in the Custom Setting dialog box Select Settings from the Menu screen Make sure that Color Matching is enabled Windows 1 2 Macintosh 1 2 S400 book Page 464 We...

Page 465: ...With a TWAIN Compatible Application Program Cannot Launch IS Scan From Within the TWAIN Compatible Graphics Application Program Cannot Transfer to TWAIN Compatible Graphics Application Program S400 book Page 465 Wednesday August 16 2000 12 02 AM ...

Page 466: ...TIONS OR TWAIN SOURCE MANAGER VERSION 1 5 OR LATER When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program See the User s Manual for your application program When IS Scan is used as a TWAIN interface you must use the graphics application program that supports the TWAIN Source Manager Version 1 5 or later See the User s Manual for your ...

Page 467: ...TION OF THE IMAGE DATA Some TWAIN compatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of some OCR optical character reader application programs are limited to 300 or 400 dpi Check the file format types and resolution settings of the TWAIN compatible graphics application program first and then scan and transfer...

Page 468: ...ms Cannot Install Scanner Driver Does Not Launch With Default Settings Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Windows S400 book Page 468 Wednesday August 16 2000 12 02 AM ...

Page 469: ...MS RUNNING The scanner driver installation program may not execute successfully if it is run with other applications running in the background Before you run the installation program again shut down all other application programs Check 3 DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR INSTALLATION If the S400 splash screen did not come up automatically when you loaded the CD ROM double click the My C...

Page 470: ... IS Scan is launched from a TWAIN compatible graphics application program Depending on the TWAIN compatible graphics application program Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared and standard settings characteristic of the TWAIN compatible program you are using may be used when launching IS Scan To use the settings selected in the Cust...

Page 471: ...he Start menu select Settings and then select Control Panel Double click the Display icon then click the Settings tab Check that the Colors setting is High Color or True Color in the Colors box Or you may be able to solve the problem by minimizing the IS Scan window and then return to the original size Check the Color Depth setting From the Apple menu select Control Panels Select Monitors Sound Ch...

Page 472: ...an image your computer must be able to receive a large amount of data Therefore the scanning speed varies according to the performance of the computer To shorten the time required for scanning Use the appropriate resolution setting Make sure that the resolution is not set higher than you require Use the prescanning capability S400 book Page 472 Wednesday August 16 2000 12 02 AM ...

Page 473: ...ready Check 3 ARE YOU USING THE USB INTERFACE RUNNING UNDER WINDOWS 98 When using the USB interface running under Windows 98 a communication error may occur if the Hardware acceleration setting is Full To solve the problem follow these steps Double click the System icon in the Control Panel for Windows When the System Properties window is displayed click the Performance tab Click the Graphics butt...

Page 474: ...ner Problems Error Message Appears Check REFER TO THE ONLINE HELP From the main IS Scan screen select Contents from the Help menu or press F1 Open the online Help Windows Macintosh S400 book Page 474 Wednesday August 16 2000 12 02 AM ...

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