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Canon PIXMA TS8140, Online Manual


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Check3

 Make sure MP Drivers are installed correctly.

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.

Check4

 When printer is connected to your computer with a USB cable, check device

status from your computer.

Follow the procedure below to check the device status.

1. Open the Device Manager on your computer as shown below.

If 

User Account Control

 screen is displayed, follow the on-screen instructions.

• In Windows 10, right-click 

Start

 button and select 

Device Manager

.

• In Windows 8.1, select 

Control Panel

 from 

Settings

 charm on 

Desktop

 > 

Hardware and Sound

 >

Device Manager

.

• In Windows 7, click 

Control Panel

, 

Hardware and Sound

, and 

Device Manager

.

2. Double-click 

Universal Serial Bus controllers

 and 

USB Printing Support

.

If 

USB Printing Support Properties

 screen does not appear, make sure the printer is correctly

connected to the computer.

Check2

 Make sure printer is properly connected to computer.

3. Click 

General

 tab and check for a device problem.

If a device error is shown, see Windows Help to resolve it.

Other Error Messages (Windows)

Check

 If an error message appears outside printer status monitor, check the

following:

• "

Could not spool successfully due to insufficient disk space

"

Delete any unnecessary files to increase the amount of free space on the disk.

• "

Could not spool successfully due to insufficient memory

"

Close other applications to increase the available memory.

If you still cannot print, restart your computer and retry the printing.

• "

Printer driver could not be found

"

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.

• "

Could not print Application name

 - File name"

Try printing again once the current job is complete.

354

Summary of Contents for PIXMA TS8140

Page 1: ...8100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error Englis...

Page 2: ...Tips 51 Default Network Settings 52 Another Printer Found with Same Name 54 Connecting to Another Computer via LAN Changing from USB to LAN Connection 55 Printing Network Settings 56 Changing Wireles...

Page 3: ...inting Is Faint or Uneven 107 Maintenance Procedure 108 Printing the Nozzle Check Pattern 110 Examining the Nozzle Check Pattern 112 Cleaning the Print Head 114 Deep Print Head Cleaning 116 Aligning t...

Page 4: ...s On 164 Turning the Printer On and Off 165 Checking the Power Plug Power Cord 167 Unplugging the Printer 168 Using the Operation Panel 169 Changing Settings 174 Changing Printer Settings from Your Co...

Page 5: ...Printing Status Screen 222 Deleting the Undesired Print Job 223 Removing AirPrint Printer That Is No Longer Required from List of Printers 224 Printing from Smartphone Tablet 225 Printing from iOS Dev...

Page 6: ...ows Checking PC Network Connection 289 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s Wireless LAN Settings 290 Cannot Find Printer on Check...

Page 7: ...ratched 332 Vertical Line Next to Image 336 Scanning Problems Mac OS 337 Scanning Problems 338 Scanner Does Not Work 339 Scanner Driver Does Not Start 340 Mechanical Problems 341 Power Does Not Come O...

Page 8: ...er 367 Removing Jammed Paper from Rear Side 370 1000 374 1003 375 1200 376 1401 377 1600 378 1660 379 1688 380 1689 381 1700 382 1890 383 2110 384 2900 387 2901 388 4103 389 5011 390 5012 391 5100 392...

Page 9: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9...

Page 10: ...ersonal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and in...

Page 11: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 12: ...and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binar...

Page 13: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 14: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 15: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 16: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 17: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 18: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 19: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 20: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 21: ...distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this s...

Page 22: ...pplies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the fol...

Page 23: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Printing Photos from Memory Card Printing a Disc Label from a Computer Copying a Disc Label 23...

Page 24: ...cribes how to print photos with My Image Garden 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 A...

Page 25: ...ter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page siz...

Page 26: ...istered printer scanner and the installed applications 8 Click the Photo Print icon G 9 Click the folder H with photos you want to print 10 Click the photos I you want to print For Windows To select t...

Page 27: ...ick Print The operation panel is opened and the paper output tray is pulled out automatically then printing will start Note My Image Garden lets you use images on your computer such as photos taken wi...

Page 28: ...Making Settings According to Printer Status 28...

Page 29: ...on how to download Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the rear tray cover A and then pull up the paper support B 2 Open...

Page 30: ...ly After closing the feed slot cover the paper information registration screen for the rear tray is displayed on the LCD 6 Select the size and type of the loaded paper in the rear tray at Page size an...

Page 31: ...ELPHY The list of photos saved on your smartphone tablet is displayed 9 Select a photo You can also select multiple photos at once 10 Specify the number of copies paper size etc 11 Select Print The op...

Page 32: ...on describes how to load originals and copy them to plain paper loaded in the cassette 1 Pull out the cassette A from the printer 2 Remove the cassette cover B 3 Load the paper stack WITH THE PRINT SI...

Page 33: ...ver and then insert the cassette into the printer After inserting the cassette into the printer the paper information registration screen for the cassette is displayed on the touch screen 6 Select the...

Page 34: ...7 Select Copy D on the HOME screen 8 Select Standard copy 9 Open the document cover E 10 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark F 34...

Page 35: ...tton G or Color button H The operation panel is opened and the paper output tray is pulled out automatically then copying will start Important Do not open the document cover until copying is complete...

Page 36: ...describes how to print photos on a memory card 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Al...

Page 37: ...ter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page siz...

Page 38: ...and left through the photos F and select one 9 Confirm the paper settings then press the Color button G The operation panel is opened and the paper output tray is pulled out automatically then printin...

Page 39: ...e asking you to load the printable disc is displayed Doing so can damage the printer 1 Click the My Image Garden icon A in Quick Menu The Guide Menu screen is displayed Note The number and types of ic...

Page 40: ...o print onto the disc label Note The layout may not be as expected depending on the photo information or analysis results of the selected images 7 Edit the disc label F You can change the background o...

Page 41: ...r of copies 10 Start printing For Windows Click Print For Mac OS Click Print When the Print dialog starts specify your printer name etc then click Print 11 When the message asking you to load the prin...

Page 42: ...h screen of the printer The disc tray is drawn into the printer then printing will start After printing is complete pull the disc tray out from the printer Note My Image Garden enables you to print ph...

Page 43: ...of an existing disc BD DVD CD etc and print it on a printable disc 1 Select Copy A on the HOME screen 2 Select Disc label B 3 Specify the print area of the printable disc as necessary Select Outer ci...

Page 44: ...less ink 5 Open the document cover F 6 Load the copy source BD DVD CD etc WITH ITS LABEL SIDE DOWN on the platen glass 7 Close the document cover 8 Select OK on the touch screen 9 Confirm the print se...

Page 45: ...t the disc tray from the disc tray storage compartment J 11 Place the printable disc with the printable surface facing up on the disc tray 12 Insert the disc tray into the disc tray guide Insert the d...

Page 46: ...ing will start After copying is complete pull the disc tray out from the printer Important Do not open the document cover until copying is complete Note Your printer is equipped with many other disc l...

Page 47: ...ss router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data con...

Page 48: ...ttings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows Mac OS You c...

Page 49: ...sabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with...

Page 50: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Wh...

Page 51: ...ion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connec...

Page 52: ...onjour Enable Service name Canon TS8100 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable XX represents alphanumeric characters Default value depends...

Page 53: ...m and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turne...

Page 54: ...The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the print...

Page 55: ...Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For Mac OS To connect an additional compu...

Page 56: ...sing the Operation Panel 4 Check message and select Yes 5 Select Print details 6 Select Yes The printer starts printing the network setting information The following information on the printer s netwo...

Page 57: ...hod None WEP TKIP AES 3 2 9 WEP Key Length WEP key length bits Inactive 128 64 3 2 10 Authentication Authentication method None auto open shared WPA PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12...

Page 58: ...X XXXX XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active 3 2 34 Security Protocol Security method ESP ESP AH AH 3...

Page 59: ...ble Disable 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric charac ters 5 11 LLMNR LLMNR setting Enable Disable 5 1...

Page 60: ...s Bluetooth device ad dress of the printer XXXXXXXX 6 4 Peer Device Address Device address of paired device XXXXXXXX 6 5 Bluetooth Device Name Bluetooth device name of the printer XXXXXXXX 7 Printer L...

Page 61: ...Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on If the HOME screen is not displayed touch the HOME button 2 Select Network stat...

Page 62: ...Handling Paper Originals Ink Tanks Printable Disc Memory Card etc Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card Replacing Ink Tanks 62...

Page 63: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 63...

Page 64: ...ter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper sou...

Page 65: ...Label Superior WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is...

Page 66: ...pen them and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP 4 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too h...

Page 67: ...g paper in the landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 5 Close the feed slot cover H gently Important If the feed slot cover is...

Page 68: ...or documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings...

Page 69: ...this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edg...

Page 70: ...ad the paper stack WITH THE PRINT SIDE FACING DOWN and place it in the center of the cassette Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can...

Page 71: ...lide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark J Keep the paper stack height below the tabs K of the...

Page 72: ...s screen of the operation panel or the computer To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded in the cassette matches the pape...

Page 73: ...nvelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposi...

Page 74: ...IDE FACING UP Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at once 4 Slide the paper guides D to align t...

Page 75: ...Note Do not load envelopes higher than the load limit mark E 5 Close the feed slot cover F gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 75...

Page 76: ...loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver To prevent incorrect printing this printer has a function that detects whether th...

Page 77: ...Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 77...

Page 78: ...dirty disc tray may scratch the recording surface of the discs After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dr...

Page 79: ...urface The disc tray may be stored in the disc tray storage compartment of the paper output tray 4 72 inches 12 cm printable disc Obtain a printable disc with a label surface compatible with inkjet pr...

Page 80: ...printer 1 When the message asking you to load the printable disc is displayed open the operation panel A and then pick out the disc tray from the disc tray storage compartment B 2 Place the printable...

Page 81: ...this case follow the on screen instructions to attach the disc tray 4 Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow on the disc tray Impor...

Page 82: ...y Note Dry the printing surface sufficiently before removing the disc If you see printing on the disc tray or the transparent parts on inner or outer diameter of the printable disc wipe them off after...

Page 83: ...Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach Attach the Document Cover 83...

Page 84: ...observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the...

Page 85: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 85...

Page 86: ...an and specify a standard size A4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol lo...

Page 87: ...iagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen...

Page 88: ...iginals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 40 inches 1 cm Note The Skew Correction function automatically compensates for the o...

Page 89: ...rinted photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it b...

Page 90: ...ng the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the do...

Page 91: ...91...

Page 92: ...Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 92...

Page 93: ...memory card may not be compatible with the printer if it is formatted on a computer Memory Cards that Do Not Require a Card Adapter SD Secure Digital memory card SDHC memory card SDXC memory card Memo...

Page 94: ...rinter accepts images scanned and saved with the printer when Doc type is set to Photo and Format is set to JPEG file extension jpg Note This device incorporates exFAT technology licensed from Microso...

Page 95: ...se a computer to edit or enhance photos saved on a memory card be sure to print them from the computer If you use the operation panel the photos may not be printed properly 1 Prepare your memory card...

Page 96: ...ure that the memory card is correctly oriented before inserting it into the card slot If you force the memory card into the card slot in the wrong orientation the memory card or the printer can be dam...

Page 97: ...r 1 Make sure that the Access lamp is lit and remove the memory card Hold the part of the memory card that is protruding and remove it straightforward from the printer Important Do not remove the memo...

Page 98: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 98...

Page 99: ...hen you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do...

Page 100: ...re to replace ink tanks one by one when replacing two or more ink tanks 4 Take a new ink tank out of its package remove the orange tape B completely then remove the protective film C completely Import...

Page 101: ...o not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach the protective cap E once you have removed it Discard it acc...

Page 102: ...the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning unit cover To close the scanning unit cover hold i...

Page 103: ...log Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave i...

Page 104: ...tank The resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Selecting Ink number displays the Ink number sc...

Page 105: ...ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print qual...

Page 106: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 106...

Page 107: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 107...

Page 108: ...eck the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correctin...

Page 109: ...ter For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean...

Page 110: ...plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a messa...

Page 111: ...ect Yes The operation panel is opened and the paper output tray is pulled out automatically The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch scree...

Page 112: ...1 Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D A No missing lines No horizontal white streaks B Lines are missing Horizontal white streaks are presen...

Page 113: ...sent in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning th...

Page 114: ...f A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then selec...

Page 115: ...f the print head This takes about 1 minute The pattern print confirmation screen will appear 7 Select Yes The operation panel is opened and the paper output tray is pulled out automatically The nozzle...

Page 116: ...ter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register...

Page 117: ...s The operation panel is opened and the paper output tray is pulled out automatically The nozzle check pattern will be printed 8 When the completion message appears select OK 9 Examine the nozzle chec...

Page 118: ...turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Lette...

Page 119: ...be printed Important Do not touch any printed part on the print head alignment sheet If the sheet is stained or wrinkled it may not be scanned properly 7 Confirm the message then load the print head...

Page 120: ...select OK to release the error then take appropriate action An Error Occurs 9 When the completion message appears select OK Remove the print head alignment sheet on the platen glass Note If the print...

Page 121: ...Performing Maintenance Functions from Your Computer Mac OS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 121...

Page 122: ...plies 3 Click Show Printer Webpage in General tab Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not kno...

Page 123: ...tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click Yes Print head cleaning starts 4 Complete clean...

Page 124: ...ning starts 4 Complete deep cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Yes To cancel the check p...

Page 125: ...pears 3 Load paper in printer In the cassette load 1 sheet of plain A4 sized or Letter sized paper 4 Run head position adjustment Check that the printer power is on and then click Yes Head alignment s...

Page 126: ...the ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon...

Page 127: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 127...

Page 128: ...reen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirmation screen will appear 5 Select Yes 6 Sel...

Page 129: ...e three sheets of A4 or Letter sized plain paper 10 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 11 When the completion message appears select OK If th...

Page 130: ...turned on 2 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Bottom plate cleaning The conf...

Page 131: ...o the printer 11 Open the operation panel then pull out the paper output tray 12 Select OK The operation panel is opened and the paper output tray is pulled out automatically The paper cleans the insi...

Page 132: ...r If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be su...

Page 133: ...ions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Changi...

Page 134: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 134...

Page 135: ...of the printer may cause injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers...

Page 136: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Page 137: ...ue subi m me si le brouillage est susceptible d en compromettre le fonctionnement Cet quipement est conforme aux limites d exposition aux rayonnements nonc es pour un environnement non contr l et resp...

Page 138: ...ertified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means le...

Page 139: ...Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 140: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 141: ...e deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 142: ...tos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 143: ...eva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeesee...

Page 144: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 145: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 146: ...ei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 147: ...pean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de ec...

Page 148: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 149: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality...

Page 150: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 151: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Page 152: ...ox marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the ON lamp is off and unplugging the power cord...

Page 153: ...e stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delet...

Page 154: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 155: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 155...

Page 156: ...Main Components Front View Rear View Inside View Operation Panel 156...

Page 157: ...Open it to slide the paper guides and close it before printing 4 paper support Extend to load paper in the rear tray 5 rear tray cover Open to load paper in the rear tray 6 rear tray Load paper here T...

Page 158: ...11 paper output tray Comes out automatically when the printer starts printing Printed paper is ejected 12 paper output support Extend to support ejected paper 13 card slot Insert a memory card Before...

Page 159: ...17 platen glass Load an original here 159...

Page 160: ...ng jammed paper 3 power cord connector Plug in the supplied power cord 4 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or...

Page 161: ...er Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer 2 print head holder The print head is pre installed Note For details on replacing an ink ta...

Page 162: ...on the power make sure that the document cover is closed 2 touch screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu...

Page 163: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 163...

Page 164: ...on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 10 minutes To re...

Page 165: ...displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless networ...

Page 166: ...te You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the prin...

Page 167: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 168: ...e drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off Note After pressing the ON button the confirmation screen asking if you retract th...

Page 169: ...r to access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing...

Page 170: ...usly keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the s...

Page 171: ...formation or to change the network settings The icon differs depending on the network of use or the network status Wireless LAN is enabled and the printer is connected to the wireless router Note Depe...

Page 172: ...f PIXMA MAXIFY Cloud Link F Setup Displays the printer s setting menus or the maintenance menus G Quick guide Displays the guides how to loading paper or how to replace the ink tank or the troubleshoo...

Page 173: ...L Stop button Cancels operation when print copy or scan job is in progress 173...

Page 174: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 174...

Page 175: ...Changing Printer Settings from Your Computer Mac OS Managing the Printer Power Changing the Printer Operation Mode 175...

Page 176: ...n function automatically turns on the printer when data is received 1 Selecting Device settings from Remote UI 2 Click Energy saving settings 3 Complete the following settings Auto power off Specify t...

Page 177: ...deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the...

Page 178: ...rom Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web servi...

Page 179: ...Extended copy amount as an example 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings The Device settings screen is...

Page 180: ...For more on setting items on the operation panel Setting Items on Operation Panel 180...

Page 181: ...user settings Web service setup Language selection ECO settings Quiet setting Items for Paper Printing Print settings Feed settings PictBridge print settings Items for Maintenance Management System i...

Page 182: ...sc print area You can adjust the disc printing area if the image is not aligned with the printable disc You can adjust the printing area in increments of 0 003 inches 0 1 mm between 0 03 inches 0 9 mm...

Page 183: ...Important For Letter sized or Legal sized paper you can adjust the left right margins between 0 06 inch 1 5 mm and 0 06 inch 1 5 mm even if you specify the value over 0 06 inch 1 5 mm 183...

Page 184: ...N using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wirel...

Page 185: ...service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX X...

Page 186: ...ess XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters M...

Page 187: ...s Vista Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer usin...

Page 188: ...rom the printer name without a DNS server PictBridge communication Setting items for printing from a PictBridge Wireless LAN compliant device Enable disable communication Selecting Enable allows you t...

Page 189: ...writable from PC When you turn off the printer Writable from USB PC will be canceled and the setting is returned to Not writable from PC when you turn on the printer next time When Writable from USB...

Page 190: ...output tray automatically appears after pressing the ON button to turn off the printer Bluetooth settings Setting items for connecting with Bluetooth compatible device Enable disable Bluetooth Enables...

Page 191: ...Language selection Changes the language for the messages and menus on the touch screen 191...

Page 192: ...e update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select...

Page 193: ...in paper can only be loaded in the cassette For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driv...

Page 194: ...ng settings only Sets only the device information sending settings back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by R...

Page 195: ...es the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server set...

Page 196: ...nformation on Setup Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wir...

Page 197: ...below to use duplex printing 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select ECO 5 Select Two sided printing setting 6 Specify s...

Page 198: ...instructions and select Next 7 Specify settings as necessary A Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer B S...

Page 199: ...educe the operating noise while printing is in progress Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the p...

Page 200: ...onnect Now or Easy wireless connect USB and LAN can be used at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left...

Page 201: ...ure 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for the country or region you purchased Power consumption Printing Copy...

Page 202: ...tions Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels dif...

Page 203: ...available with the supported OS Refer to the Canon web site for details Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Internet connection or CD ROM drive is required to...

Page 204: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper Print Area 204...

Page 205: ...Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Pho...

Page 206: ...can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal A4 B5 A5 L 89x127mm KG 4 x6 10x15 2L 5 x7 13x...

Page 207: ...Maximum size 8 50 x 11 69 inches 215 9 x 297 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper other than genuine Canon paper 207...

Page 208: ...5 cm 20 sheets 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus...

Page 209: ...1 sheet Letter N A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or l...

Page 210: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 211: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 212: ...Important Be sure not to use brushes as shown below The printing surface may be damaged Not OK brush made from hard material cloth or washcloth sticky and abrasive materials Paper dust removal procedu...

Page 213: ...213...

Page 214: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 214...

Page 215: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 215...

Page 216: ...rinting Using AirPrint Basic Adding AirPrint Printer How to Open AirPrint Printer Settings Screen Display the Printing Status Screen Deleting the Undesired Print Job Removing AirPrint Printer That Is...

Page 217: ...Mac 1 Check that printer power is on Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 3 Start printing from your application s...

Page 218: ...f printing paper such as photo paper that cannot be printed on both sides uncheck the Two Sided checkbox Note Use the Print dialog to set general print settings such as the layout and the print sequen...

Page 219: ...ientation of loading envelope The print data is rotated by 180 degrees against the print result image Load the envelope in vertically with the address side facing up so that the folded flap of the env...

Page 220: ...ote It may take a little time for the name of your printer to appear 2 Select the printer Select the printer listed as Bonjour Multifunction Note Check the following if printer does not appear Printer...

Page 221: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup dialog opens Opening the Print Dialo...

Page 222: ...ent to the printer Open System Preferences and select Printers Scanners To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queu...

Page 223: ...emaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 2 Select your model and then click Open Print Queue The print status ch...

Page 224: ...inter and PC You cannot remove the AirPrint printer if not logged in as the administrator For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferenc...

Page 225: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 225...

Page 226: ...ent The iOS device and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Check that printer power is o...

Page 227: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options y...

Page 228: ...n which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When you use the document application the default pa...

Page 229: ...hen tap on it Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Click the Home button in...

Page 230: ...ct devices to printer 3 Perform printing or scanning operation Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wire...

Page 231: ...he device name displayed on the touch screen from your device The identifier SSID and the security setting are specified automatically To update them see below Changing Wireless Direct Setting 10 Sele...

Page 232: ...u allow the device to connect to the printer Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes Printing Scanning with Wireless Direct Conn...

Page 233: ...and the password select Yes To check the security setting and the updated identifier SSID password select Details and select Yes on the screen displayed next To change the password for Wireless Direc...

Page 234: ...you should not change the setting from the default To check the current Wireless Direct settings Select D to display the confirmation screen To check the current Wireless Direct settings select Yes No...

Page 235: ...Printing Using Operation Panel Printing Photo Data Printing Templates Such as Lined or Graph Paper Disc Label Printing 235...

Page 236: ...Printing Photo Data Printing Photographs Saved on Memory Card Basic Special Photo Menu Setting Items for Photo Printing Using Operation Panel 236...

Page 237: ...en is displayed Note When you insert the memory card before you displays the memory card print menus the photo selection screen is displayed If no printable photo data is saved on the memory card Data...

Page 238: ...o to display menus A Total number of copies Total number of copies is displayed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On t...

Page 239: ...ecify the number of copies when the desired photo is displayed C Switching group Select to switch the photo group For details Using Useful Display Functions D Settings Select to display the Settings s...

Page 240: ...in Select to zoom in on the photo For details Using Useful Display Functions G Date specification Select photo with specifying the date last modified date of data For details Using Useful Display Func...

Page 241: ...hile printing to select next photo Note While you select the photo the printer prints the reserved photos The reserved photo icon appears on the photo included in the print job 2 Specify the number of...

Page 242: ...hile processing the print job the screen to select a method to cancel reservation is displayed If you select Cancel all reservations you can cancel printing all photos If you select Cancel the last re...

Page 243: ...screen is displayed before printing Setting Items Flick vertically to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the pri...

Page 244: ...rint Photo fix When Auto photo fix is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened face b...

Page 245: ...Device user settings 245...

Page 246: ...Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 246...

Page 247: ...Operation Panel 3 Select Disc label The print area setting screen is displayed 4 Specify print area A Specify the outer circle B Specify the inner circle Note Measure the outer and inner diameters of...

Page 248: ...t Be sure to load the copy source BD DVD CD with its label side down on the center of the Platen Glass If you load it near the edge of the Platen Glass part of the image may be cut off 7 After checkin...

Page 249: ...Touch the Stop button to cancel copying After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch...

Page 250: ...d 4 Select Print photos to disc label The print area setting screen is displayed 5 Insert memory card into card slot Note When you insert the memory card before you displays the memory card print menu...

Page 251: ...meter For information on printable discs contact their manufacturers 7 Specify the amount of ink If the print result is blurry select Bleed proof Blurring may be reduced by printing with less ink 8 Se...

Page 252: ...e Disc 12 Select OK The printer starts printing Note Touch the Stop button to cancel printing After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the...

Page 253: ...le Notebook paper You can select three line spacing formats Setting on the touch screen Notebook paper 1 8 mm Notebook paper 2 7 mm Notebook paper 3 6 mm Note You cannot print Notebook paper on B5 siz...

Page 254: ...lines Weekly schedule You can print a weekly schedule form Setting on the touch screen Weekly schedule vertical Monthly schedule You can print a monthly schedule form Setting on the touch screen Mont...

Page 255: ...ls are displayed on the touch screen In this case select on the upper left on the touch screen to check the message and change the setting Type Media type The paper type is set to Plain paper Paper sr...

Page 256: ...paper 3 6 mm Graph paper 1 5 mm grid Graph paper 2 3 mm grid Handwriting paper 3 lines Press the Black button for printing following forms Checklist Staff paper 1 10 staves Staff paper 2 12 staves We...

Page 257: ...ffers from the print settings Note The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver Default S...

Page 258: ...roper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer D...

Page 259: ...operation is displayed select one of the operations below Note Depending on the setting the choices below may not be displayed Print with the loaded paper Select if you want to print on the paper load...

Page 260: ...ngs on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Cancel Cancels printing Select when you change the paper settings specified for pri...

Page 261: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu Copying Using Smartphone or Tablet 261...

Page 262: ...Load paper 3 Select Copy on the HOME screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original on platen glass 6 Specify settings as necessary A The...

Page 263: ...ies If you keep touching here the number scrolls by 10 C Display the print setting items For more on the setting items Setting Items for Copying D Preview an image of the printout on the preview scree...

Page 264: ...ncel copying touch the Stop button Adding Copying Job Reserve copy You can add the copying job while printing Reserve copy The screen below is displayed when you can add the copying job Load the origi...

Page 265: ...a If you select Cancel the last reservation you can cancel the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and redo th...

Page 266: ...by selecting Settings on the Copy standby screen In Borderless copy Frame erase copy or ID card copy The following screen is displayed before copying Setting Items Flick to display setting items and s...

Page 267: ...touch screen Change the setting following the on screen instructions Following setting items can be changed Magnif Magnification Specify the reduction enlargement method Reducing Enlarging Copies Inte...

Page 268: ...Standard or High for Print qlty and try copying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Cop...

Page 269: ...Scanning Scanning from Computer Windows Scanning from Computer AirPrint Scanning from Operation Panel Scanning Using Smartphone Tablet 269...

Page 270: ...Print Scanning According to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Tips Positioning Originals S...

Page 271: ...tem Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Important Available functions and settings vary depending on your...

Page 272: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Page 273: ...Note To set the applications to integrate with see Settings Dialog 273...

Page 274: ...tish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the sam...

Page 275: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 275...

Page 276: ...lity Lite 3 To specify the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can...

Page 277: ...Scanning Tips Positioning Originals Scanning from Computer 277...

Page 278: ...the item type and size does not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut...

Page 279: ...ace up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned click Home to return to the top page of the O...

Page 280: ...of documents Insert the documents face up until a beep sounds To scan both sides of the documents place the documents face up Note When scanning duplex documents place the front sides facing up They...

Page 281: ...tall MP Drivers Windows An Error Occurs Message Support Code Appears Frequently Asked Questions Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on T...

Page 282: ...ot Set Correctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Erro...

Page 283: ...ot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless conne...

Page 284: ...ireless Direct Cannot Print or Connect Printer Suddenly Cannot Be Used Cannot Access to Internet on Wireless LAN from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Setting...

Page 285: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 285...

Page 286: ...work While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer wh...

Page 287: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Page 288: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Page 289: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Page 290: ...wireless communication Make sure the or icon is displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the pri...

Page 291: ...e used Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded...

Page 292: ...For more on the wireless router refer to the instruction manual supplied with the wireless router or contact its manufacturer After taking measures above click Redetect on the Check Printer Settings...

Page 293: ...nother device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings...

Page 294: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 295: ...and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireles...

Page 296: ...ed with the USB cable Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon...

Page 297: ...ng you that installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click B...

Page 298: ...b page For Mac OS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4...

Page 299: ...ce the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interf...

Page 300: ...s off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to alway...

Page 301: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 301...

Page 302: ...sary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufact...

Page 303: ...ed by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addit...

Page 304: ...programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alp...

Page 305: ...the printer or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is n...

Page 306: ...ed install them Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website Check3 Make sure wireless router does not restrict which computers can access it For more o...

Page 307: ...ility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility Setting an Encryption Key...

Page 308: ...to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the...

Page 309: ...Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Print...

Page 310: ...o use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer A...

Page 311: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 311...

Page 312: ...address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select C...

Page 313: ...XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If...

Page 314: ...se computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operation...

Page 315: ...estoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For Mac OS Initialization erases all network settings on the printer making printing or scanning operation fr...

Page 316: ...Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly No Paper Error Cannot Print on Disc Label Print Results Are Unsatisfactory 316...

Page 317: ...d also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Note IJ Network Device S...

Page 318: ...selected 2 Make sure that the paper selected for Media Type in the Main sheet of printer driver matches paper loaded in printer 3 Make sure Page Size setting in Page Setup sheet of printer driver is s...

Page 319: ...ult printer Check8 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may...

Page 320: ...head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is n...

Page 321: ...ight and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the ri...

Page 322: ...ff the printer unplug it from the power supply then remove the foreign object Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Clea...

Page 323: ...ort unit cover and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon...

Page 324: ...acing the disc tray see Placing a Printable Disc Check3 If disc label printing stops before it is complete try operation again If a certain period of time has elapsed while disc label printing is in p...

Page 325: ...The disc tray will automatically be ejected When the disc tray is pulled out place the disc tray M is on the upper side again and retry printing For more on placing the disc tray see Placing a Printa...

Page 326: ...nter for Copying Check the settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Photos Printing from memory card Check the...

Page 327: ...lank Printing Is Blurry Colors Are Wrong White Streaks Appear Lines Are Misaligned Paper Is Smudged Printed Surface Is Scratched Cannot Complete Printing Vertical Line Next to Image Part of Page Is No...

Page 328: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 328...

Page 329: ...k tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzl...

Page 330: ...er on the rear tray load paper with the printable side facing up When you load paper in the cassette load paper with the printable side facing down Refer to the instruction manual supplied with the pa...

Page 331: ...adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windo...

Page 332: ...curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded...

Page 333: ...o prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to...

Page 334: ...g Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application...

Page 335: ...e printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time a...

Page 336: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Page 337: ...Scanning Problems Mac OS Scanning Problems 337...

Page 338: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 338...

Page 339: ...nection check the connection status and reconnect as needed Check 3 With USB connection connect the USB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub...

Page 340: ...ication software supports AirPrint Check 2 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 3 Scan and save images with IJ Scan...

Page 341: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 341...

Page 342: ...er plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem...

Page 343: ...Auto power off 8 Select Never 9 Select OK The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanG...

Page 344: ...ts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB...

Page 345: ...mportant Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppor...

Page 346: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 346...

Page 347: ...click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with t...

Page 348: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Page 349: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in th...

Page 350: ...Errors and Messages An Error Occurs Message Support Code Appears 350...

Page 351: ...Code and a message are displayed on the computer screen Windows When a Support Code and a message are displayed on the touch screen A support code and action for the error appears on the touch screen...

Page 352: ...ck the message and take an appropriate action Data of supported types are not saved There is no image data saved on the memory card that can be read by this printer The printer may not recognize the f...

Page 353: ...ut Error Communication Error Windows Check1 If the ON lamp is off make sure printer is plugged in and turn it on The ON lamp flashes while the printer is initializing Wait until the ON lamp stops flas...

Page 354: ...If USB Printing Support Properties screen does not appear make sure the printer is correctly connected to the computer Check2 Make sure printer is properly connected to computer 3 Click General tab a...

Page 355: ...oes not reappear Note When the information is being sent a warning such as an Internet security message may appear Make sure the program name is IJPLMUI exe and allow it If you clear Send automaticall...

Page 356: ...Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No the...

Page 357: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Page 358: ...n Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sen...

Page 359: ...ch Screen and Computer Screen 1000 to 1ZZZ 1000 1001 1002 1003 1200 1240 1258 1259 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1415 1551 1552 1600 1660 1684 1688 16...

Page 360: ...33 6900 6901 6902 6910 6911 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6960 6A80 6A81 8000 to 8ZZZ 8300 A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam su...

Page 361: ...cannot see the jammed paper at the paper output slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the pa...

Page 362: ...cted automatically If paper becomes jammed during printing and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer If the paper tears and you ca...

Page 363: ...ng the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it lea...

Page 364: ...paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open th...

Page 365: ...the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to ope...

Page 366: ...printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve...

Page 367: ...re you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch white belt A If you soil or scratch this part by touching it with paper or your hand it c...

Page 368: ...mmed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is re...

Page 369: ...it up once and then take it down gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a p...

Page 370: ...ng and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 Open rear tray cover...

Page 371: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Page 372: ...ote Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the...

Page 373: ...of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely If the measures above do not solve the problem contact your nearest Ca...

Page 374: ...r in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cover after loading...

Page 375: ...d paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the screen for settin...

Page 376: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 376...

Page 377: ...1401 Cause Print head may be damaged What to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 377...

Page 378: ...If printing is in progress and you want to continue printing tap OK on the printer with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The...

Page 379: ...ank cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing tap Stop...

Page 380: ...p on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liab...

Page 381: ...e this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised tha...

Page 382: ...ull What to Do Select OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels th...

Page 383: ...o Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover I...

Page 384: ...e the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper information set on the printer Paper Settings If the print or copy paper settin...

Page 385: ...oaded paper Select this option to print or copy onto the paper in the cassette without changing the paper settings For example if the print or copy paper setting is A5 and cassette paper information i...

Page 386: ...uch screen Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing Select this option wh...

Page 387: ...ke sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head no...

Page 388: ...ad print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and selec...

Page 389: ...4103 Cause Cannot perform printing with current print settings What to Do Tap Stop on the touch screen to cancel printing Then change the print settings and retry printing 389...

Page 390: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 391: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 392: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

Page 393: ...rror has occurred What to Do Turn off printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to...

Page 394: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 395: ...remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the p...

Page 396: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

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