Canon Oce TDS Series, Administration Manual

Page: 124 / 138

Issue with IP address/hostname and Océ Remote Logic
Symptom
The IP addresses or hostnames of the Océ TDS/TCS system disappear every time Océ Remote
Logic 12.11 is restarted.
Cause
In case of a new installation of Océ Remote Logic 12.11, the file ‘Adt.cfg’ has ‘Read-only’ attribute.
But this file contains the IP addresses and/or hostname of the Océ TDS/TCS printers.
Every time the Océ Remote Logic 12.11 is restarted, the file ‘Adt.cfg’ restores the default content.
This problem is solved in Océ Remote Logic 12.12.
NOTE
There are 2 possible resolutions. Both are detailed here after.
Resolution
1. Un-install Océ Remote Logic 12.11.
See:
Un-install Océ printer controller remote applications on page 51
2. Download Océ Remote Logic 12.12 (or higher).
See:
Configure Océ printer controller remote applications on page 42
3. Install Océ Remote Logic 12.12 (or higher).
See:
Installation procedure on page 46
4. Configure the IP address or hostname of the Océ TDS/TCS system.
See:
Configure Océ printer controller remote applications on a workstation on page 48
Resolution
NOTE
Log on your workstation with an account that has Administrator rights.
1. Find the file ‘ADT.cfg’ on your Windows workstation (several copies can exist under Windows
7).
2. Right-click on the file ‘ADT.cfg’.
3. Select ‘Properties’.
4. On the ‘Adt.cfg Properties’ window, uncheck ‘Read-only’ attribute.
5. Click 'OK'.
Issue with IP address/hostname and Océ Remote Logic
124 Chapter 7 - Troubleshooting
Océ TDS/TCS/TC Connectivity information for Windows environments